MARK JEFFERSON FERNANDEZ. LEIS Solaire 2 Flat 304 Al Barsha 1 Dubai, United Arab Emirates Contact number: +97158 530 0417. Email address: [email protected] CAREER OBJECTIVE: To obtain a position that will enable to use my organization skills, educational background and ability to work well with people. I am willing to learn anything that would benefit in terms of my job as well as my capability to do well. SKILLS AND ABILITIES: • Self-motivated and high commitment to customer service. • Positive attitude towards customer’s complaints. • Mechanical literate (can trouble-shoot and repair mechanical equipment). • Electronic literate (can trouble-shoot and repair electronics equipment). • Knowledgeable with the proper use of computer and with different software environment (Microsoft Office, computer programs and installers). • Knowledgeable with proper use of oracle (Admin works). • Knowledgeable of Photo editing & Video Editing. WORK EXPERIENCES: TECHNICAL SERVICES DUBAI PARKS AND RESORTS (BOLLYWOOD) – Sheik Zayed Rd, Opp Palm Jebel Ali Dubai (December 2016 – Present) • Rides inspector - Perform daily inspection of the rides base from the check list (Daily, Weekly, Monthly, Yearly). • Storekeeper – Responsible for monitoring and inventory the materials and tools monthly. • iProcurement – Responsible for ordering materials, tools & spare parts. • Perform another task direct to supervisor or Sr. Manager. COMPUTER TECHNICIAN/RIDES MAINTENANCE – Galaxy Amusement Center M.L Quezon Ext. Antipolo City, Philippines (May 2011 – December 2015) • Perform preventive maintenance of all arcade machines to maximize the reliability of the operation & minimized breakdowns. • Perform daily checks for all the arcade machines. Make sure all the machines are properly working and cleaned inside and out. • Install, repair and maintained all mechanical and circuitry issues in arcade machines. • Keep meticulous documentation and records on all parts, repairs, checklist, and orders. • Maintain a safe and clean working environment. • Continued learning on both mechanical and electronic equipment. • Reports directly to Technical Supervisor for what parts need to order and some maintenance issues. SALESCLERK SM Malls Department Stores - Marikina, Philippines (May 2011- December 2015) • Dealing with customer enquiries and identifying what customers want. • Promoting new products and advice customers politely and courteously on products that suited to their needs. • Ensure the completeness of all cash transactions. • Checking and scanning the items bought by the customers. • Maintain cleanliness at the floor area and the shop assigned. • Maintain proper display of the products and safety in the shop. • Set up advertising displays or arrange merchandise on counters or tables to promote sales. PRODUCTION OPERATOR FRANKE FOOD SERVICING COMPANY – Makiling Dr. Calamba Laguna, Philippines • Dealing with customer enquiries and identifying what customers want. • Responsible in receiving materials and checking of program and drawings. • Monitoring and check per parts. • Organized the location per unit. • Responsible in maintaining company control and conditions. • Responsible in the issuance of materials per job order description including tools and other equipment. • Perform another task as maybe direct by supervisor. INFORMATION TECHNOLOGY (IT) TAMBUNTING PAWNSHOP - Kalayaan Ave Taguig City Manila, Philippines (November 2015 – September 2016) • Maintenance program and updates the system. • Maintenance the computer hardware and change the parts if needed. • Always maintain the balance in between a customer’s requirements and business. • Must be aware of sales and marketing techniques. • Able to handle calls in a pressure environment. • Always maintain confidentiality of the valuable information. • Responsible in handling issues and complaints with providing solutions from branch. • Should be fully aware of information related to computer and software. Possesses good efficiency in the transaction processing. EDUCATIONAL BACKGROUND: Tertiary Colegio de San Juan de Letran, Philippines (Computer literacy training program) (2014-2014) Sumulong College of Art and Sciences (Scas), Philippines (DCET-Diploma in Computer Electronics Technology) (2009-2011) Secondary Antipolo National High School, Philippines (2004-2008) Primary Juan Sumulong Elementary School, Philippines (1998-2004) Training and Certificates: • Computer Management Servicing (TESDA) • Galaxy Amusement Center Technical Training • Project Management 101 • Certificate of SM Supermarket (Marikina) • Certificate of Franke Company (Laguna) • Certificate of Completion (Scas) • Certificate of International Powered Access Federation (IPAF – OP/1606698) • Certificate of Level 1 Rope Access Technician IRATA Training No.1/1138827 PERSONAL INFORMATION 30 years old, Male, Single, Filipino, born on the 17th of April 1991, Residential Visa. Mark Jefferson F. Leis APLICANT .