Virginia Tech Vice President for Information Technology Annual Report 2000 - 2001 Information Technology & Services for Higher Education Virginia Polytechnic Institute and State University Mission ............................................................................................................................... 1 Goals................................................................................................................................... 1 Structure............................................................................................................................. 1 Financial Summary ........................................................................................................... 2 Highlighted IT Individuals ................................................................................................ 3 Information Systems and Computing ........................................... 8 Information Systems & Computing (ISC) is Comprised of the Following Operational Areas:.................................................................................................................................. 9 Overview:......................................................................................................................... 9 Direct Services to Individuals: Students, faculty, Staff, and Friends of the University 10 Electronic Services........................................................................................................ 10 Direct Support of Information Technology Services................................................... 12 Research Computing..................................................................................................... 14 Services to University Offices .......................................................................................... 14 Distributed Use of Administrative Information Systems............................................. 14 Central Office Use of Administrative Information Systems........................................ 15 Software Services and Tools......................................................................................... 18 Hardware Services ........................................................................................................ 18 Providing Better Management Information ................................................................... 18 Data warehouse: New Data Marts .............................................................................. 18 User focus: Definitions, Training, and Reporting Tools............................................ 20 Improving Infrastructure................................................................................................. 20 Networked Desktop Environments ............................................................................... 20 Server Environments..................................................................................................... 21 Administrative Software Upgrades & Tools................................................................. 21 Authentication and Authorization................................................................................ 23 Hardware & Operating Systems................................................................................... 23 Information Distribution and Printing ........................................................................ 24 Quality Assurance......................................................................................................... 24 Information Technology Leadership............................................................................... 24 Privacy Policy................................................................................................................ 24 Management and Organization.................................................................................... 24 Professional Development and Training ..................................................................... 25 NOC ............................................................................................................................... 26 Collaboration................................................................................................................. 26 Sharing Expertise: Outreach, Presentations, News Items, Site Visits....................... 26 Outreach:.................................................................................................................. 26 Publicity:................................................................................................................... 26 Site Visits:................................................................................................................. 27 Conferences On-Campus: ............................................................................................ 27 Conference Presentations:............................................................................................ 27 Security.......................................................................................................................... 28 Research and Development ............................................................................................. 28 Online Learning............................................................................................................ 28 Directories .....................................................................................................................28 Systems .......................................................................................................................... 29 Development of Future Electronic Services ................................................................... 29 Major Initiatives for 2000-2001 and Current Status:..................................................... 29 Advanced Network Infrastructure............................................... 31 Mission ............................................................................................................................. 32 Introduction...................................................................................................................... 32 Retention of Experienced Information Technology (IT) Workforce.......................... 32 New Advanced Network Infrastructure & Services (ANI&S) Facility....................... 33 Highlights 2000-2001....................................................................................................... 33 Virginia Tech Operations Center (VTOC).................................................................. 33 Blacksburg Electronic Village (BEV) .......................................................................... 34 Network Virginia........................................................................................................... 34 Net@EDU Conference.................................................................................................. 34 RFP for Wireless Technologies and Services .............................................................. 34 Wireless Campus Networks .......................................................................................... 35 Advanced Networking Infrastructure ............................................................................. 35 CNS Network Engineering and Operations................................................................ 35 Field Engineering ......................................................................................................... 35 Switch Engineering....................................................................................................... 36 Hearing Impaired Opportunities.................................................................................. 37 Video Broadcast Services (VBS)................................................................................... 37 ANI&S Initiatives............................................................................................................. 37 Wireless Campus Networks .......................................................................................... 37 NET@EDU Wireless Conference................................................................................. 38 Wireless Campus Networking (802.11b)...................................................................... 38 Wireless RFP................................................................................................................. 39 Campus Backbone......................................................................................................... 39 Remote Access Services ................................................................................................ 40 Blacksburg MSAP......................................................................................................... 40 Network Capacity Planning Methodologies................................................................. 40 Sponsored Research...................................................................................................... 40 Expert Consultation...................................................................................................... 41 IP Differentiated Services Development ...................................................................... 41 Problem Reporting ........................................................................................................ 41 Portal Security..............................................................................................................