Department of Energy and Water Supply CS2731 09/13 ISSN 2201-2095 Interpreter statement The Queensland Government is committed to providing accessible services to Queenslanders from all culturally and linguistically diverse backgrounds. If you have difficulty in understanding the annual report, you can contact us on 13 QGOV and we will arrange an interpreter to effectively communicate the report to you. Public availability Copies of the Department of Energy and Water Supply (DEWS) annual report are available online at www.dews.qld.gov.au. Limited printed copies are available by calling 13 QGOV. Enquiries about this publication should be directed to the Principal Planning and Governance Officer, Planning, Performance and Governance, DEWS. Email: [email protected] Phone: 07 3033 0534 This publication has been compiled by Planning and Performance, Business Corporate Partnerships in the Department of Agriculture, Fisheries and Forestry for the Department of Energy and Water Supply. © State of Queensland, 2013. The Queensland Government supports and encourages the dissemination and exchange of its information. The copyright in this publication is licensed under a Creative Commons Attribution 3.0 Australia (CC BY) licence. Under this licence you are free, without having to seek our permission, to use this publication in accordance with the licence terms. You must keep intact the copyright notice and attribute the State of Queensland as the source of the publication. Note: Some content in this publication may have different licence terms as indicated. For more information on this licence, visit http://creativecommons.org/licenses/by/3.0/au/deed.en. Contents Letter of compliance ...................................................................................................................................................................2 Director-General’s message ......................................................................................................................................................... 3 About the Department of Energy and Water Supply ...................................................................................................................... 4 Our vision ............................................................................................................................................................................. 4 Our role ................................................................................................................................................................................. 4 Our services .......................................................................................................................................................................... 4 Summary of performance Strategic Plan 2012–16 .......................................................................................................................6 Strategic challenges and opportunities ................................................................................................................................6 Our operating environment ................................................................................................................................................... 7 Our achievements ................................................................................................................................................................. 7 Key priorities for 2013–14 .....................................................................................................................................................8 Governance Structure and management......................................................................................................................................9 Organisational structure .......................................................................................................................................................9 Executive Management Team ................................................................................................................................................9 EMT profiles ..........................................................................................................................................................................9 EMT committees ..................................................................................................................................................................11 Public Sector Renewal Program ............................................................................................................................................15 Legislation and other government bodies ........................................................................................................................... 16 Governance Risk and accountability ...........................................................................................................................................17 Risk management ................................................................................................................................................................17 Audit and Risk Committee ....................................................................................................................................................17 External scrutiny ................................................................................................................................................................. 18 Internal audit ...................................................................................................................................................................... 18 Governance Human resources ...................................................................................................................................................20 Public Sector Ethics Act 1994 ...............................................................................................................................................20 Workforce planning, attraction and retention......................................................................................................................20 Management and leadership development ......................................................................................................................... 21 Employee performance management framework ................................................................................................................ 21 Governance Information management ......................................................................................................................................24 Information systems ...........................................................................................................................................................24 Recordkeeping ....................................................................................................................................................................24 Open data ...........................................................................................................................................................................24 Our performance ........................................................................................................................................................................ 25 Objective 1: Cost-effective, safe, secure and reliable energy and water supply ................................................................... 25 Objective 2: Effective reform ...............................................................................................................................................30 Objective 3: Engaged stakeholders ..................................................................................................................................... 35 Objective 4: Optimise shareholder value............................................................................................................................. 37 Objective 5: A capable, flexible and proud workforce .......................................................................................................... 39 Financial performance................................................................................................................................................................40 Chief Finance Officer’s message ..........................................................................................................................................40 Financial summary ..............................................................................................................................................................40 Financial statements for the year ended 30 June 2013 ...............................................................................................................42 Annual report compliance checklist ...........................................................................................................................................92 Appendix 1 Legislation ...............................................................................................................................................................94 Appendix 2 Schedule of statutory authorities and instrumentalities ......................................................................................... 95 Appendix 3 Schedule of