Ooredoo Group Q1 2021 Results April 2021 1 Disclaimer • Ooredoo (parent company Ooredoo Q.P.S.C.) and the group of companies which it forms part of (“Ooredoo Group”) cautions investors that certain statements contained in this document state Ooredoo Group management's intentions, hopes, beliefs, expectations, or predictions of the future and, as such, are forward-looking statements • Ooredoo Group management wishes to further caution the reader that forward-looking statements are not historical facts and are only estimates or predictions. Actual results may differ materially from those projected as a result of risks and uncertainties including, but not limited to: • Our ability to manage domestic and international growth and maintain a high level of customer service • Future sales growth • Market acceptance of our product and service offerings • Our ability to secure adequate financing or equity capital to fund our operations • Network expansion • Performance of our network and equipment • Our ability to enter into strategic alliances or transactions • Cooperation of incumbent local exchange carriers in provisioning lines and interconnecting our equipment • Regulatory approval processes • Changes in technology • Price competition • Other market conditions and associated risks • This presentation does not constitute an offering of securities or otherwise constitute an invitation or inducement to any person to underwrite, subscribe for or otherwise acquire or dispose of securities in any company within the Ooredoo Group • The Ooredoo Group undertakes no obligation to update publicly or otherwise any forward-looking statements, whether as a result of future events, new information, or otherwise 2 Contents 1 Results review 2 Operations review 3 Additional information 3 Group Results Overview Results review Operations review Additional information Key Highlights Solid financial performance in challenging conditions Marginal year-on-year EBITDA increased by 6% year- Group Net Profit attributable Data revenues account for Indosat Ooredoo signed a sale revenue decline of 1% to on-year to QAR 3.2 billion in to Ooredoo shareholders more than 55% of total and leaseback agreement with QAR 7.2 billion in Q1 2021 Q1 2021, as the company decreased by 50% year-on- Revenue driven by data PT EPID Menara Asset Co. for due to a negative FX impact. maintains its focus on year to QAR 193 million in Q1 leadership and digital more than 4,200 Despite the COVID-19 digitalization and cost 2021 mainly due to Foreign transformation initiatives telecommunications towers. pandemic excluding FX optimisation. EBITDA margin Exchange impact coming from across our operations. For approx. USD 750 million. impact, revenue increased increased to 45% from 41% in Myanmar with an FX Loss in by 1%, mainly driven by Q1 2020, supported by margin Q1 2021 versus an FX Gain in Ooredoo Group successfully growth in our home market expansion in Indonesia, Q1 2020. Excluding the FX priced its USD one billion Qatar and in Indonesia. Kuwait, Iraq and Myanmar. impact the Net Profit issuance of senior unsecured Excluding FX impact EBITDA increased by 120%. Reg S/Rule 144A notes. Notes increased by 9%. mature on 8 April 2031, coupon of 2.625% per year. 4 Group Results Overview Results review Operations review Additional information Revenue and EBITDA Revenue (QARm) EBITDA (QARm) and EBITDA Margin -1% 7,295 7,197 +6% 3,213 3,023 45% 41% Q1-20 Q1-21 Q1-20 Q1-21 • Marginal year-on-year revenue decline of 1%, due to the COVID-19 pandemic impact and macroeconomic weakness in some markets, partially offset by growth in our home market in Qatar and in Indonesia. Excluding FX impact Revenue increased by 1% • EBITDA margin increased to 45% in Q1 2021 from 41% in Q1 2020, supported by margin expansion in Indonesia, Kuwait, Iraq and Myanmar. 6% rise in EBITDA driven by focus on digitalization and cost optimisation. Excluding FX impact EBITDA increased by 9%, mainly due the weaker Iraqi and Algerian Dinar 5 Group Results Overview Results review Operations review Additional information Net Profit Net Profit Attributable to Ooredoo shareholders (QARm) 120% 457 387 -50% Net Profit 209 193 F/X Impact Pre F/X Net Profit 178 (264) Q1-20 Q1-21 • Net Profit decreased by 50% year-on-year in Q1 2021 mainly due to Foreign Exchange impact coming from Myanmar with an FX Loss in Q1 2021 versus an FX Gain in Q1 2020. Excluding the FX impact the Net Profit increased by 120%. 6 Group Results Overview Results review Operations review Additional information Free Cash Flow and Capital Expenditure CAPEX (QARm) & CAPEX/ Revenue (%) Free Cash Flow (QARm) +5% -14% 1,506 850 811 1,297 11% 12% Q1-20 Q1-21 Q1-20 Q1-21 • Capex in line with guidance taking advantage of scale of Ooredoo Group and global sourcing strategy • Healthy FCF of QR 1.3 bn, reduction due to lower Net Profit and a slight Capex increase • Note: Free Cash Flow = (Net Profit+ Depreciation+ Amortization+ ROU IFRS16 amortization + interest - Capex- lease payments under IFRS-16). Capex includes investment in tangible and intangible assets (excluding spectrum, license and leased assets capitalized under IFRS-16 ) 7 Group Results Overview Results review Operations review Additional information Total customers Total Customers (millions) 150.5 +5% -0.3% -25% 117.9 117.6 112.1 Q1-18 Q1-19 Q1-20 Q1-21 • Slight drop in customer numbers partially offset by an increase in Indonesia, Iraq, Oman and Algeria • Sequential drop is mainly due to a new methodology in Tunisia 8 Group Results Overview Results review Operations review Additional information Net debt Net Debt (QARm) and Net Debt / EBITDA +6% 27,714 +3% 26,263 -10% 25,811 24,975 2.2 2.0 2.0 1.8 Q1-18 Q1-19 Q1-20 Q1-21 • Group Net Debt increased mainly due to regulatory and license payments in Oman and Iraq and seasonal payment of dividend • Middle of the board guidance between 1.5 and 2.5x (bank covenant 4.5x) 9 Group Results Overview Results review Operations review Additional information 2021 Q1 performance summary Group Financials 2021 % Change 2021 Full Year (QAR bn) Actual 2021 / 2020 Guidance over 2020 Revenue 7.2 -1.3% -3% to +1% EBITDA 3.2 6.3% -3% to +1% CAPEX 850 +5% 5bn to 6bn • Q1 Revenue within guidance, EBITDA is better than projected • Capex in Q1 seasonably low • Outlook for the remainder of the year depends on C19 developments in our markets 10 Contents 1 Results review 2 Operations review 3 Additional information 11 Qatar Overview Results review Operations review Additional information QARm Revenue EBITDA EBITDA Margin • Strong No.1 position maintained - Ooredoo’ s fixed line and mobile networks in Qatar ranked among fastest globally • Revenue grew by 0.6% compared to Q1 2020 55% 54% 56% 54% 45% 55% 54% • EBITDA stood at QAR 962 million, while EBTIDA margin remained stable at 54% 1,778 1,767 1,778 • Customer number stood at 3 million (3.2 million in Q1 2020), reflecting a cleanup of the 1,746 1,767 1,792 base and to accommodate pre-to-post customer migrations as a result of customer value 1,767 management activities • The Ooredoo ONE ‘All-In-One' Home Service was a key factor in the growth of the Ooredoo tv customer base, which grew by 1% yoy • Ooredoo Fibre rollout program's success continues and now has 479k homes connected across the country • Ooredoo Qatar recognised as ‘Global Partner of the Year’ and ‘Digital Partner of the Year’ by leading money transfer company MoneyGram. 966 946 982 801 962 966 962 • Successful community programmes included the Ooredoo Virtual Marathon, which drew a strong response in February 2021 Q1-20 Q2-20 Q3-20 Q4-20 Q1-21 Q1-20 Q1-21 • 1 USD = 3.6415 Qatari Riyal (QAR) 12 Kuwait Overview Results review Operations review Additional information QARm 656 648 609 607 656 578 607 • COVID-19 pandemic contributed to a softening macroeconomic environment in Kuwait and revenues declined 8% to QAR 607 million yoy • EBITDA for the period increased 2% to QAR 169 million, due to cost savings in 166 151 165 135 169 166 169 spite of revenue decline as compared to the same period in the previous year. As result, EBITDA margin improved to 28% in Q1 2021 from 25% Q1-20 Q2-20 Q3-20 Q4-20 Q1-21 Q1-20 Q1-21 • Overall population reach a 30 year low level in Kuwait with a sharp decrease in KWDm expat numbers. Customer base in Q1 2021 was 2.4 million (Q1 2020: 2.5 million), • Positive MNP trend in Q1 2021 Revenue EBITDA EBITDA Margin • Ooredoo Kuwait was awarded the “Best Internet Service Provider” at the annual 25% 26% 27% 21% 28% 28% Service Hero Awards for the year 2020. The company remained focused on 25% launching new and innovative products for its customers, signing an MoU with the National Bank of Kuwait (NBK) to develop digital services, products and 55 54 50 49 51 50 55 solutions that contribute to enriching customer experiences 14 13 14 11 14 14 14 Q1-20 Q2-20 Q3-20 Q4-20 Q1-21 Q1-20 Q1-21 • 1 USD = 0.3027 Kuwait Dinar (KWD) 13 Algeria Overview Results review Operations review Additional information QARm 594 551 594 571 570 551 520 • Ooredoo Algeria delivered a healthy set of results during the first quarter of 2021, despite a challenging macroeconomic environment and a 9% depreciation of the Algerian Dinar • Revenues increased in local currency terms 2% in Q1 2021 yoy, supported by re 200 171 204 168 188 200 188 opening of businesses and the bundling of offers in the “My Ooredoo” App and the launch of plans targeting SOHOs and SMEs Q1-20 Q2-20 Q3-20 Q4-20 Q1-21 Q1-20 Q1-21 • 34% EBITDA margin maintained due to cost saving and digital efficiencies DZDbn • Customer base was 12.7 million in Q1 2021, up 3% compared to the same period in the previous year.