ORGANIZATIONAL ASSESSMENT OF THE SAN FRANCISCO POLICE DEPARTMENT: A TECHNICAL REPORT FINAL REPORT December 2008 The Police Executive Research Forum 1120 Connecticut Avenue NW, Suite 930 Washington, DC 20036 San Francisco Police Department Organizational Assessment December 2008 Contact information: Police Executive Research Forum 1120 Connecticut Avenue NW, Suite 930 Washington, DC 20036 202-466-7820 www.policeforum.org For additional copies of the report visit: www.sfpolicereivew.org Or San Francisco Controller’s Office City Hall Room 316 1 Dr. Carlton B. Goodlett Place San Francisco, CA 94102 [email protected] 415-554-7500 www.sfgov.org/site/controller_index.asp An Organizational Assessment of the San Francisco Police Department: A Technical Report Final Report December 2008 TABLE OF CONTENTS EXECUTIVE SUMMARY ................................................................................................................................................4 THE NATURE OF THIS STUDY: WHAT PERF WAS CONTRACTED TO DO ..............................................................................5 THE PROCESS PERF USED TO CONDUCT THIS STUDY ..........................................................................................................6 SUMMARY..........................................................................................................................................................................9 PERF’S MAJOR FINDINGS AND RECOMMENDATIONS...........................................................................................10 A. Expanding Community Policing, Problem-Solving And Community Engagement To Prevent And Control Crime And Improve The Quality Of Neighborhood Life....................................................................................11 B. Creating And Managing A Workforce And An Organization That Reflects The City And Its Values................16 C. Ensuring Accountability And Transparency ......................................................................................................19 D. Building Leadership And Developing Personnel ...............................................................................................24 E. What Happens Next—Implementation And Moving Forward............................................................................24 ORGANIZATIONAL STRUCTURE AND STAFFING OVERVIEW.......................................................................26 SUMMARY: ORGANIZATIONAL STRUCTURE.........................................................................................................................27 A. Methodology ......................................................................................................................................................27 B. Chief’s Office .....................................................................................................................................................31 C. Field Operations Bureau (FOB) ........................................................................................................................32 D. Investigations Bureau ........................................................................................................................................34 E. Administration Bureau.......................................................................................................................................35 F. The Airport Bureau ............................................................................................................................................36 G. Summary Optimal Staffing .................................................................................................................................36 ORGANIZING AND STAFFING THE OFFICE OF THE CHIEF OF POLICE ......................................................................................45 A. Organizing the Office of the Chief of Police.....................................................................................................45 B. Staffing the Office of the Chief of Police............................................................................................................47 ORGANIZING THE FIELD OPERATIONS BUREAU ....................................................................................................54 STAFFING THE FIELD OPERATIONS BUREAU..........................................................................................................56 A. Administration....................................................................................................................................................56 B. Special Services Division ...................................................................................................................................57 C. Community Outreach Division...........................................................................................................................71 D. The Police Districts Division .............................................................................................................................73 E. District Organization .........................................................................................................................................75 F. Staffing The Districts .........................................................................................................................................78 ORGANIZING THE INVESTIGATIONS BUREAU......................................................................................................117 A. Crimes Against Persons Division.....................................................................................................................119 B. Crimes Against Property Division ...................................................................................................................120 C. Special Victims Division ..................................................................................................................................123 D. Vice/Narcotics Division ...................................................................................................................................126 E. Special Operations Division ............................................................................................................................127 F. Forensic Services Division...............................................................................................................................128 STAFFING THE INVESTIGATIONS BUREAU............................................................................................................130 A. Investigative Staffing and Methodology...........................................................................................................132 B. Investigations Bureau Support Staff.................................................................................................................139 C. Operations Center (OC)...................................................................................................................................142 D. Forensic Services Division...............................................................................................................................143 E. Summary: Investigative Bureau Staffing.........................................................................................................145 ORGANIZING THE ADMINISTRATION BUREAU ....................................................................................................147 A. The Administrative Commander.......................................................................................................................149 B. The Fiscal Division ..........................................................................................................................................150 C. Information Services Division..........................................................................................................................152 D. Report Management Division ..........................................................................................................................154 E. Staff Services Division .....................................................................................................................................155 THE POLICE EXECUTIVE RESEARCH FORUM PAGE 2 An Organizational Assessment of the San Francisco Police Department: A Technical Report Final Report December 2008 F. Support Services Division ................................................................................................................................160 G. Training And Education Division ....................................................................................................................163 H. Summary Administration Bureau Staffing........................................................................................................169 ORGANIZING THE AIRPORT BUREAU......................................................................................................................170 A. Airport Bureau Staffing....................................................................................................................................172 B. Summary: Airport Bureau Staffing .................................................................................................................182 HUMAN RESOURCES SYSTEMS OVERVIEW .....................................................................................................................183