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The URL for this Web site is http://h20230.www2.hp.com/sc/solutions/index.jsp HP Data Protector (9.00) Page 2 of 181 Integration guide for Microsoft Volume Shadow Copy Service Contents Contents Contents 3 Chapter 1: Introduction 9 Chapter 2: Integration concepts 10 Volume Shadow Copy Service 10 Virtual Disk Service 12 VSSBAR agent 12 Backup types 13 VSS database 15 Querying the VSSDB 16 Deleting backup sessions 16 Enabling and disabling replicas 17 Changes in the environment 17 Chapter 3: Configuration 18 Prerequisites and limitations 18 Prerequisites 18 Transportable backup prerequisites 18 Limitations 19 ZDB and instant recovery limitations 19 HP P6000 EVA Disk Array Family hardware provider limitations 20 HP P9000 XP Disk Array Family hardware provider limitations 20 Configuring the application system for instant recovery-enabled backup sessions 21 Configuring HP P4000 SAN Solutions 22 Prerequisites 22 Configuring the integration 23 Configuring the VSS hardware provider 23 Configuring HP P6000 EVA Disk Array Family 24 Prerequisites 24 Configuring the integration 25 Considerations 25 HP Data Protector (9.00) Page 3 of 181 Integration guide for Microsoft Volume Shadow Copy Service Contents Configuring the VSS hardware provider 25 Configuring HP P9000 XP Disk Array Family 26 Prerequisites 26 Configuring the VSS hardware provider 27 Configuring the user authentication data 27 Configuring HP 3PAR StoreServ Storage 28 Prerequisites 28 Configuring the Data Protector HP 3PAR StoreServ Storage integration 28 Configuring the HP 3PAR VSS hardware provider 29 Chapter 4: Backup 30 Backup types 30 Backup flow 30 Zero downtime backup with the Data Protector VSS integration 31 HP P4000 SAN Solutions 31 HP P6000 EVA Disk Array Family 32 HP P9000 XP Disk Array Family 32 HP 3PAR StoreServ Storage 33 Considerations 33 Microsoft Cluster environments and transportable backups 33 HP P4000 SAN Solutions 34 HP P6000 EVA Disk Array Family 34 Replica creation and reuse 35 HP P9000 XP Disk Array Family 35 HP 3PAR StoreServ Storage 36 Configuration check 36 Creating backup specifications 37 Backup options 42 ZDB options 42 Scheduling backup sessions 45 Starting backup sessions 47 Chapter 5: Restore 49 HP Data Protector (9.00) Page 4 of 181 Integration guide for Microsoft Volume Shadow Copy Service Contents Standard restore 49 Restore modes 49 Component restore 49 File restore 50 Restoring using the GUI 50 Restore options 52 Restoring using the CLI 52 Instant recovery 53 Instant recovery methods 55 Switch of disks 55 Copy of replica data 56 Copy of replica data with the source volume retained 56 Copy of replica data with the source volume not retained 56 Restore snapshot data to the source volume 57 Restore snapshot data to the source volume with the source volume retained 57 Restore snapshot data to the source location with the source volume not retained 58 Resync of volumes 58 Limitations 59 HP P4000 SAN Solutions considerations 59 HP P6000 EVA Array considerations 60 HP P9000 XP Array considerations 61 HP 3PAR StoreServ Storage considerations 63 Instant recovery procedure 63 Limitations 63 Procedure 63 Chapter 6: Writer specifics 70 Microsoft Data Protection Manager writer specifics 74 Backup 74 Restore 75 Restore the DPM server first 76 Restore the DPM clients directly 77 HP Data Protector (9.00) Page 5 of 181 Integration guide for Microsoft Volume Shadow Copy Service Contents Microsoft Exchange Server 2003 writer specifics 78 Backup 78 Restore 80 Rollforward recovery from the loss of one or more databases 80 Point-in-time restore after loss of a log file 81 Limitations 82 Instant recovery 82 Prerequisites 83 Post-instant recovery steps 83 Database recovery 83 User scenario for Microsoft Exchange Server 2003 backup and restore 84 Example - VSS transportable backup 84 Example restore scenario for Microsoft Exchange Server 2003 86 Microsoft Exchange Server 2007 writer specifics 87 Concepts 87 Continuous replication 87 Restore to original or another location 87 Backup 88 LCR and CCR environments 89 Restore 92 Standard restore 92 Rollforward recovery from the loss of one or more databases 92 Point-in-time restore after loss of a log file 93 Restoring individual mailboxes 94 Restoring a LCR or CCR copy to the original location 97 Instant recovery 99 Prerequisites 100 Limitations 101 Restoring an LCR or CCR copy to the original location 102 Post–instant recovery steps 102 Troubleshooting 103 HP Data Protector (9.00) Page 6 of 181 Integration guide for Microsoft Volume Shadow Copy Service Contents Microsoft Exchange Server 2010 writer specifics 103 Introduction 103 Microsoft Exchange Server 2010 concepts 104 Integrating Data Protector Microsoft Volume Shadow Copy Service integration with Exchange Server 2010 104 Configuration 104 Prerequisites 104 Licensing 105 Configuring 105 Backup 105 Limitations 105 Creating a backup specification 106 Restore 106 Restore scenarios 106 Restoring a passive copy 106 Restoring an active copy 109 Point-in-time restore 110 Instant recovery 111 Limitations 111 Instant recovery of a P6000 EVA Array snapclone to a different client using the CLI 112 Troubleshooting 113 Microsoft Hyper-V writer specifics 113 Concepts 113 Prerequisites 113 Backup 113 Prerequisites 115 Limitations 115 Backup from a physical cluster node 116 Restore 116 Restore from a physical cluster node 116 Troubleshooting 117 HP Data Protector (9.00) Page 7 of 181 Integration guide for Microsoft Volume Shadow Copy Service Contents Microsoft SharePoint Services writer specifics 117 Concepts 117 Backup 119 Restore 120 MSDE writer specifics 122 Restore 122 Chapter 7: Troubleshooting 123 Before you begin 123 Checks and verifications 123 Problems 123 ZDB related problems 128 Glossary 135 Index 176 We appreciate your feedback! 180 HP Data Protector (9.00) Page 8 of 181 Chapter 1: Introduction A traditional backup process is based on the direct communication between the backup application and the application whose data is backed up. This backup method requires from the backup application an individual interface for each application it backs up. To address the growing number of applications and their specific interfaces, a new coordinator between the actors of the backup and restore process was introduced on Microsoft Windows systems — the Microsoft Volume Shadow Copy Service. Data Protector integrates with the Volume Shadow Copy service through the Data Protector Microsoft Volume Shadow Copy Service integration (VSS integration). The Data Protector integration with the Microsoft Volume Shadow Copy Service can serve in two functions: l It provides support for certified VSS writers .