Dogwinks, Inc. dba Chick-fil-A at Holcombe & Buffalo Speedway EMPLOYEE HANDBOOK Updated January, 2020 TABLE OF CONTENTS Page INTRODUCTION .......................................................................................................................... 3 Welcome ..................................................................................................................................... 3 Our Purpose and Mission ............................................................................................................ 3 Our Vision................................................................................................................................... 3 What You Can Expect from Chick-fil-A Holcombe & Buffalo Speedway FSR ....................... 3 Purpose of the Employee Handbook........................................................................................... 4 Open Door Policy ....................................................................................................................... 4 FAIR EMPLOYMENT POLICIES ................................................................................................ 5 At-Will Employment .................................................................................................................. 5 Equal Employment Opportunity ................................................................................................. 5 Policy Prohibiting Unlawful Discrimination and Harassment.................................................... 5 WORKING CONDITIONS ............................................................................................................ 7 Job Duties.................................................................................................................................... 7 Classification of Employees ....................................................................................................... 7 Attendance .................................................................................................................................. 7 Time Clock.................................................................................................................................. 8 Pay Day ....................................................................................................................................... 8 Paychecks.................................................................................................................................... 9 Pay Notice ................................................................................................................................... 9 Performance Evaluations ............................................................................................................ 9 Breaks and Meal Periods ............................................................................................................ 9 Appropriate Conduct................................................................................................................... 9 TIME OFF .................................................................................................................................... 12 Pregnancy/Disability/FMLA Leave of Absence ....................................................................... 12 Jury Duty................................................................................................................................... 13 Witness Duty............................................................................................................................. 13 Voting Time .............................................................................................................................. 13 Military Leave of Absence........................................................................................................ 13 Military Spouse Leave .............................................................................................................. 14 BENEFITS .................................................................................................................................... 15 Health Care ............................................................................................................................... 15 College Scholarship .................................................................................................................. 15 Meal Privileges ......................................................................................................................... 15 Workers' Compensation ............................................................................................................ 15 HEALTH AND SAFETY ............................................................................................................. 16 Safety Program.......................................................................................................................... 16 Reporting On-The-Job-Accidents ............................................................................................. 16 Chemicals and Hazardous Materials ......................................................................................... 16 Fire Safety ................................................................................................................................. 16 Silent Alarm .............................................................................................................................. 16 Safety While Driving ................................................................................................................ 16 Anti-Substance Abuse Policy for All Employees ..................................................................... 17 Policies Prohibiting Drug and Alcohol Abuse .......................................................................... 17 Smoking .................................................................................................................................... 17 i PERSONNEL POLICIES ............................................................................................................. 18 Guest Relations – “The Guest Comes First”............................................................................. 18 Personnel Documents................................................................................................................ 18 Conflict Resolution and Grievance Procedure .......................................................................... 18 Employment References and Verifications .............................................................................. 19 Confidentiality of Company Information ................................................................................. 19 Grooming/Attire........................................................................................................................ 20 Tools and Equipment ................................................................................................................ 21 Company Food Policy............................................................................................................... 22 Store Property and Assets ......................................................................................................... 22 Solicitations............................................................................................................................... 22 Gratuities, Gifts, and Favors ..................................................................................................... 22 Cash Shortages and Breakage ................................................................................................... 23 Parking ...................................................................................................................................... 23 The Use of Communication Equipment ................................................................................... 23 The Use of Social Networking Communications ..................................................................... 24 Community Events and Activities ............................................................................................ 25 Moonlighting............................................................................................................................. 25 Romantic Relationships ............................................................................................................ 25 Personal Telephone Calls & Visits ........................................................................................... 25 Departure Agreement ................................................................................................................ 27 Employee Handbook Acknowledgement Form ............................................................................ 28 ii INTRODUCTION Welcome We are very happy to welcome you to Chick-fil-A Holcombe & Buffalo Speedway. Thank you for joining our team! We want you to feel that your association with Chick-fil-A will be a mutually beneficial and pleasant one. You have joined an organization that has established an outstanding reputation for quality products and services. Credit for that goes to every one of the Chick-fil-A team members throughout the country. We hope that you, too, will find satisfaction and take pride in your work here. Our Purpose and Mission We believe that having a business purpose and mission gives us proper guidance in all