VOL 11 | FEB 2020 | ` 100 www.industr.com/en EFFICIENT MANUFACTURING EFFECTIVE WARRANTY APPROACH Improving product performance & reliability Also available in China, Taiwan, Singapore, Malaysia, Thailand & Hong Kong Malaysia, Singapore, Taiwan, Also available in China, EM - Interview EM - Interview FOCUS E-mobility P. 34 Stefan Joksch, Ulf Meyen, Member of the Board & Director Head of Subsidiary Operations, Technical, Oemeta Chemische Oemeta Chemische Werke GmbH (p. 24) Werke GmbH (p. 24) SPECIAL FEATURE Composite Machining P. 48 2019 300/ 400/ 525 Hall No. 2 Stall No. J 33 THREADING is Advanced Threading Solutions TM Solid MultiFlute NEW Helicool Tools Increased Number of Flutes for Faster Machining • Reduced machining times: Up to 40%! • Large number of flutes (max 7) • Available in 2xDo and 3xDo (thread diameter) VARGUS Tool Selector and CNC Ius Program Generator Available in 4 versions at www.vargus.com APP VARGUS INDIA VARGUS Ltd. Unit Nos. 16 & 20, 1st Floor Pune - Nasik Highway, Tel: +91 90115 53000 [email protected] Mega Centre Chakan, Pune - 410501 [email protected] www.vargus.com EDITORIAL Determining the way ahead! The biggest challenge for India’s economy today is to raise the GDP growth to a AUTOMATION & DIGITISATION sustainable 6-7% in the coming years. The Union Budget 2020-21 is a mixed bag on this count. Largely, the Budget has addressed the need to fuel growth and development, and corporates have little reason to complain. It aims to holistically build the nation’s nd economy in the long-term by ensuring a progressive policy framework. The focus is 2 INTERNATIONAL clearly on boosting economic growth, with announcements of several measures for infrastructure, agriculture and rural development, setting up of data centre parks across India, simplification of taxation regime, emphasis on the manufacture of AUTOMOTIVE electronic items to harness export potential, easing of taxation on start-ups, rationalisation of personal income taxes, among others. The proposal to set up large MANUFACTURING solar power capacity alongside rail tracks and enabling farmers to set up solar power generation capacity on their barren lands will open up immense growth opportunity SUMMIT 2020 for the renewable energy sector. It’s encouraging to see the importance given to technology adoption, capacity building, higher education and skill development. Although the industry welcomes this Budget now, the immediate impact on Manufacturing Excellence corporate bottomlines is not clear. The picture will only become clear as companies with Technology Innovations or individuals come to grips with the new systems. Manoeuvring the policy framework, balancing the needs of economic revival 23-24 June, 2020 amid very limited fiscal space will be quite a challenging task for the government. It Gurgaon, Haryana, India needs an immediate concrete action-plan to determine the way ahead. The outcome will be determined by effective and accurate implementation of the measures announced. Till then, let’s all contribute towards building a globally competitive and innovation-led economy. For Delegate Registration, Sponsorships, Paper Presentations & other details, contact: Shekhar Jitkar Dhiraj Bhalerao (West & South) Publisher & Chief Editor [email protected] [email protected] +91 9820211816 Raghavendra Rao N K Dhand Vineet Seth Senior Vice President Executive Chairman, Managing Director Manufacturing & Micromatic Grinding Mastercam India Sagar Tamhane (North) Process Consulting Technologies Frost & Sullivan Sonali Kulkarni [email protected] President & CEO Dr P N Rao Fanuc India Dr Ravi M Damodaran Professor of Manufacturing +91 9820692293 Chief Technology Officer Technology, Department of Dr Wilfried Aulbur Greaves Cotton Technology, University of Managing Partner Northern Iowa, USA Roland Berger Pvt Ltd Alok Kumar (Bangalore) Dr N Ravichandran [email protected] Former Executive Director Dr K Subramanian Satish Godbole Lucas-TVS President, STIMS Institute, Vice President, +91 8861009443 Chief Mentor, USA Motion Control Div EDITORIAL ADVISORY BOARD EDITORIAL ADVISORY UCAL Fuel Systems Training Advisor, IMTMA Siemens Ltd Overseas Partner: China, Taiwan, Hong Kong & South-East Asia EM | Feb 2020 3 FOCUS CONTENTS GRADUAL EXPANSION OF MARKET E-MOBILITY – BENEFITS 08 NEWS TO THE ENVIRONMENT 12 “There is increased interest in predicting noise generated from electric machines” Interview with Pawan Soami, Technical Product Manager, COMSOL Multiphysics 13 “Performance is a continuous process” Interview with Nitin Lall, General Manager – Industrial Technique Business Area, Atlas Copco START-UP 14 “We want to help scientists accelerate their innovation process” Malthe Muff, 18 CEO & Co-founder, Inniti COVER STORY Effective warranty approach VIEWPOINT – Improving product performance & reliability 28 Upgrading & upskilling – Creating enhanced manufacturing How organisations are creating an ecosystem for skill development to embrace the future technology. MANAGEMENT INTERVIEW 24 Innovation is one of the main parts in our strategy Stefan Joksch, Member of the Board & Director Technical, and Ulf Meyen, Head of Subsidiary Operations, Oemeta Chemische Werke GmbH LEADERSHIP INSIGHTS 16 “Inspiring customer loyalty” Nirmalya Kumar, Lee Kong Chian Professor of Marketing, Singapore Management University & Distinguished Fellow, INSEAD Emerging Markets Institute COVER STORY 18 Effective warranty approach – Improving product performance & reliability A peek into different generations of warranty analysis, 40 warranty costs and the challenges of warranty claims. ENGINEERING MATERIALS Technologies for Additive Manufacturing of components from liquid materials GET EFFICIENT NOW! EFFICIENTVOL MANUFACTURING 09 | AUG 2018 | ` 100 www.industr. com/ en VOL 10 | MAY 2019 | ` www.i 100 ndustr.com/en EFFICIENT MANUFACTURING ` 100 09 | MAY 2018 | VOL EV manufacturing in India... Hong Kong www.industr.com/en MATERIAL HANDLING INDUSTRY IN INDIA ailand & Th , a ysi OPPORTUNITIESa & CHALLENGES l What drives the sector a M apore, ng Si wan, Tai a, n n Chi i ble ila a av o s 100 Al ` EFFICIENT MANUFACTURING 08 | OCT 2017 | VOL www.industr.com/en Also available in China, Taiwan, Singapore, Malaysia, Thailand & Hong Kong 34 FOCUS Kong ng EM - Interview Sanjay Cha Sr Developmentvre ,Offi of Heavy Industry – Ministry FOCUS of Heavy Ind cer, Dept Malaysia, Thailand & Ho & Thailand Malaysia, Sustainable Manufacturing , Enter ustrie FOCUS prises, Gov s & Publ Automotive Plastics ic t of India PRINCIPLES, APPLICATIONS AND DIRECTIONS(p. 30) VIEWPOINT iwan, Singapore iwan, a Industry AssociationsP. 40 – Bringing the sector closer 34 P. 30 Lean in automotive manufacturing view Defence Manufacturing E-mobility EM - Inter FOCUS Customer views, battery technology T China, in available o Dr Nagahanumaiah, P. 48 Als Director, ) Industrial Parts Cleaning CMTI (p. 28 SPECIAL FEATURE P. 32 and key markets in EVs Customer views, battery technology EFFICIENT MANUFACTURING P. 54 ROADMAP FOR IMPLEMENTATION P. 34 g Automotive PlasticsShopfloor Management sia, Thailand & Hong Kon Hong & Thailand sia, FOCUS and key markets in EVs Malay terview EM - In SPECIAL FEATURE ) (p. 28 Viraj Kalyani, & Chai rman Founder tudio Kalyani S P. 58 Also available in China, Taiwan, Singapore, Singapore, Taiwan, China, in available Also P. 40 Industrial Maintenance Cutting Tools FOCUS TECHNOLOGY SPECIAL FEATURE perations, (p. 34) uring O [AS] indra EM - Interview ManufactMah a & Vijay Kalra,dr Chief ofin ah CAD/CAM M 38 Benefits of automatic CAM EM – the leading industrial magazine in Discussing the advantages of programming India, on Efficient Manufacturing, that strategies like Automatic Feature Recognition offers a three-dimensional perspective on (AFR) and feature-based machining. technology, market and management ENGINEERING MATERIALS aspects of manufacturing 40 Additive manufacturing with liquid materials SUBSCRIBE TO Technologies for Additive Manufacturing of components from liquid materials. 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In association with Collaborative approach for success com P. 34 P. 28 2018 / en FOCUS Food & Beverage Processing I VOLUME Kong Hong & Thailand Malaysia, Singapore, iwan, composite parts a VIEWPOINT Technology adoption in the Indian A&D - Interview 11 P. 30 www.industr.com/en P. 24 Akilur Rahman, automotive sector le in China, T China, in le Chief Technology Officer, (p.28) ABB India AUTOMATION & DRIVES CULTIVATING