Volume Subscription Guide Welcome to the Red Giant Volume Program! Red Giant volume licensing uses a product called Reprise License Manager (RLM). RLM is a flexible and easy-to-use license management tool with the power to serve everything from a small workgroup to enterprise teams. RLM can easily be configured to serve out licenses to machines on the same network or through the cloud with services such as Microsoft Azure and Amazon AWS. It can offer the time-based lease of a license to a machine that is disconnected from the network to work off-site or from home. You can even deploy multiple servers in different locations to build redundancy into the system. It is very flexible and easy to configure. There are a few steps to configure your server, where you will host the ‘RLM’ software, as well as the client machines that will check out licenses from the server. This document will explain how to set everything up. Additional information on how the RLM system works is included in the RLM License Administration Manual: http://www.reprisesoftware.com/RLM_License_Administration.pdf ​ Rev. 2.2 - 2/2020 Red Giant Volume Subscription Guide Table of Contents Table of Contents 1 Getting Started 2 What to send to Red Giant 2 Finding your IP and Mac Address 2 Windows 3 Mac 4 Port Usage 5 Render-Only Policy 5 Failover Servers 5 Server Installation 6 Overview 6 Server Setup 6 Failover Server 6 Manual server installation 7 Existing Server 7 Client Installation 8 Overview 8 Client License Installation 8 Plugin Installation 8 Red Giant Application Manager 8 GUI Installers 8 Scripted Install 9 Render Nodes 10 Red Giant Application Manager 11 Suite Installation 12 Download 12 Installation 13 Roaming Licenses 13 Roaming License Checkout 13 Roaming License Returns 14 Support Package 14 Server Administration 16 RLM Interface 16 RLM Status 17 Server Status 18 License Usage 18 1 Red Giant Volume Subscription Guide Client Administration 19 Thank you! 19 Useful Links 20 2 Red Giant Volume Subscription Guide Getting Started Red Giant uses Reprise License Manager (RLM) software to distribute floating licenses over your network to client workstations. Any machine can act as the ‘server', but be aware that the server machine won’t be able to use the floating licenses its hosting. To generate a license for you, Red Giant will need some basic information about your server. What to send to Red Giant 1) IP Address or Hostname of server ● We recommend using a static IP address. ● Hostnames cannot contain an underscore character (‘_’). 2) MAC address of server (see “Finding your IP and Mac Address” for more info) ​ ​ 3) Client communication port (optional) ● RLM uses port 5053 (both TCP and UDP) by default ● If you need a different port, let us know. 4) Static ISV port (optional) ● RLM uses dynamic allocation for ISV ports (TCP and UDP) by default. ● If you need a static one, let us know. More information on ports used here. ​ ​ 5) Failover server IP and MAC address (optional, see Failover Server for more info) ​ ​ 6) Number of Render-Only licenses (optional) ● Your Volume License purchase entitles you to unlimited render-only licenses. ​ ● These are added to your floating license at no additional cost. Finding your IP and Mac Address In order to create your license file, we need to know the IP address and the MAC address of the server you will use to distribute licenses. Use the instruction below to gather this information. Notes: ● If you have multiple network devices or network connections on your server, select the MAC and IP address of the connection to the same network as your client machines ● We highly recommend using a static IP address (or a Hostname) 3 Red Giant Volume Subscription Guide Windows 1. Open a Command Prompt window (search for “cmd” in the Start Menu) 2. Enter ipconfig /all in the Command Prompt window ​ ​ 3. Note the Physical Address (MAC) and IPv4 Address (IP) (see image below) ​ ​ ​ ​ Windows IP Config Output 4 Red Giant Volume Subscription Guide Mac IP Address 1. Open the System Preferences 2. Open the Network menu 3. Select the network in the left-hand column (typically Ethernet) ​ 4. Note the value in the IP ​ Address field ​ MAC Address 1. Continuing from the steps above, click the Advanced ​ button 2. Select the Hardware tab ​ ​ 3. Note the value in the MAC ​ Address field ​ Hostname If you need to use the server’s Hostname instead of an IP address, you can find it by: 1. Navigate to System Preferences 2. Open the Sharing menu ​ ​ 3. Note the name underneath the Computer Name field ​ 5 Red Giant Volume Subscription Guide Port Usage The RLM server software will use three ports: ● Client Communication Port ○ Default is 5053 ○ Client machines use this port to connect to RLM ○ This port can be changed, just let our team know what you would prefer ● RLM Web Interface ○ Default is 5054 ○ RLM opens a web browser GUI on this port to administer the RLM software ● ISV Server Port ○ Default is dynamic ○ RLM can host multiple ISV servers from different vendors; Each one gets its own ISV port ○ This port can be assigned a static value to work with firewall rules Note: If your server or network uses any kind of firewall or port blocking ​ you will need a static ISV server port. Render-Only Policy Render-Only licenses are available at no additional charge for any render-only systems (systems that do nothing but render). When you send in your server information, let our team know how many render-only licenses you would like Render-Only licenses can also be added to your subscription at a later date, simply reach out to [email protected] to make your request. ​ Failover Servers A failover server is an additional licensing server (completely separate from your primary hardware), complete with RLM and your Red Giant licenses, that will handle client requests if your primary server becomes unavailable. Once your primary server comes back online, the failover will stop handling client requests. Note: This is not a secondary server, purely a backup server. ​ 6 Red Giant Volume Subscription Guide Server Installation Overview Once you have sent in your server information and received your zip file containing your license files, you are ready to begin setting up your server. The zip file will contain licenses for your server as well as your client machines. The following sections will detail how to install RLM and these licenses. Server Setup The primary server will be responsible for serving licenses to your client workstations. To do this, it will need the Reprise License Manager (RLM) software and your Red Giant license files. 1. Download and install RLM a. Windows Volume Server Installer b. Mac Volume Server Installer c. These installers will copy the necessary RLM files to your machine and register RLM as a system service so it will run automatically when your server boots up Note for Mac: The server installer requires macOS X v10.9.5 or newer. ​ If your server is running an older version, please follow the Manual Server Installation steps. ​ 2. Install your Red Giant licenses a. Extract the files from the zip file you received from our team i. Please use the default un-zipping utility for your operating system ii. Third-party utilities are not supported and can corrupt the files b. Copy the files from the “server” folder to the same location as the RLM software i. Windows: C:\Program Files\Red Giant\License Server ​ ii. Mac: /Library/Application Support/Red Giant/License Server ​ Note: Do not copy the “FAILOVER” license (if present) to your primary server ​ 3. Restart your server a. Once the server has rebooted, RLM will be running in the background and ready to serve your Red Giant licenses b. To confirm RLM is running: i. Navigate to http://localhost:5054/home.asp to view the web interface ​ ​ ii. Click the Status link in the left-hand menu ​ ​ iii. Look for a “redgiant” row in the ISV servers table ​ ​ iv. Confirm a “Yes” in the running column ​ ​ Failover Server To set up your failover server, follow the steps in the Server Setup section above, but ​ ​ include the “FAILOVER” license in step 2. 7 Red Giant Volume Subscription Guide Manual server installation If you need to manually install the Reprise License Manager (RLM) software, follow the steps in this section. 1. Download RLM from the Reprise website: http://www.reprisesoftware.com/admin/software-licensing-download.php 2. Extract/Install the RLM software 3. Install your Red Giant licenses - Follow step 2 in the Server Setup section above ​ ​ 4. Run RLM a. You will need to manually launch RLM anytime your server restarts b. There are ways of launching programs on startup, but these are beyond the scope of this guide Existing Server If you have an existing RLM server already hosting licenses, follow these steps to add or update your Red Giant licenses. Please let our team know if your existing RLM setup uses a client communication port other than 5053. ​ ​ 1. Follow the license installation steps from the Server Setup section above ​ ​ 2. Open the RLM web interface 3. Click “Reread/Restart Servers” in the left-hand menu 4. Follow the prompts This will trigger RLM to reread the available license files and update your license pool(s). Note: Red Giant does not support RLM prior to version 11.0BL2, if you have an existing server ​ with an older version of RLM, you will need to update it to use Red Giant. 8 Red Giant Volume Subscription Guide Client Installation Overview There are two main steps when installing Red Giant plugins on your client workstations: 1.