MAKING MAINTENANCE EASY. Maintenance Service Plan – Business Aviation HIGHLIGHTS OF MSP MAKING – Flexible and customizable to your maintenance needs for your platform MAINTENANCE – Selectable options enable you to choose the level of coverage that is right for you E A SY. across a wide range of service capabilities If only everything in life was as simple as Maintenance Service Plan – Enables financial predictability (MSP) from Honeywell. and eliminates unexpected repair/exchange costs The Maintenance Service Plan (MSP) umbrella of offerings from Honeywell is evolving maintenance planning for business aviation. – Minimizes operational disruption from unplanned maintenance events Maintenance Service Plan is a maintenance solution that makes it easy for you to choose from a range of selectable coverage options, – Maximizes aircraft dispatch availability tailored to your platform and operations. MSP is designed to make – Cost-efficient solution to it easy for you to control the unexpected and keep your aircraft maintaining assets where it belongs – in the sky. – Proven pedigree of expert support – well recognized across the industry – Protects your investment and increases the value of your aircraft HOW DOES IT WORK? MSP – AVIONICS AND Incorporating Honeywell Avionics MECHANICAL COMPONENTS with genuine Honeywell parts. Protection Plan (HAPP), Maintenance Your aircraft is a big investment – an Service Plan (MSP) and Mechanical investment worth protecting. Maintenance Protection Plan (MPP), all our service Service Plan provides options for Avionics offerings now sit under the Maintenance and Mechanical Component coverage and Service Plan umbrella. Under this umbrella, is the perfect solution for fixed-wing and we now have a range of coverage options commercial helicopter operators who want to choose from: Avionics, Mechanical to keep their aircraft flying and control Components, Propulsion, and Auxiliary their annual maintenance budget with the Power Units. Whether it is just one area industry’s premier fixed protection plan. of coverage, a combination of coverage, or full coverage, our programs offer the Protection You Can Count On – with flexibility you need for your platform. Honeywell's Maintenance Service Plan on your side, you have all the tools you If you already have coverage with us from need to handle unforeseen issues and our legacy services, you will be pleased keep your aircraft in service – without KEY BENEFITS to know that everything you know and breaking the bank. Only trouble-free • Avoid unplanned love about those plans remains the operations and aircraft availability, maintenance costs same. Same great program, same great for you and your passengers, features and benefits, same great value, • Avoid downtime just under a new name. It also means that Our Maintenance Service Plan is • Avoid unnecessary stress it is now easier than ever to add another extremely flexible. You can choose • Cost effective solutions option to your level of coverage. Explore the coverage that best meets your the options available to you here. needs, which means you can rest easy, • Protect your investment knowing your aircraft is protected in the way that matters most to you. MSP – PROPULSION AND MAINTENANCE SERVICE PLAN AUXILIARY POWER UNITS MSP PROPULSION COVERAGE OPTIONS Designed specifically for your AVIONICS AND MECHANICAL COMPONENTS Honeywell engines, Maintenance Engine APU STANDARD GOLD Service Plan - Propulsion is an efficient GOLD GOLD MSP GOLD NRL MSP GOLD NRL and cost-effective program offering 24/7 Aircraft On Ground (AOG) • • Inspection Routine a practical alternative for managing emergency service • • • • • • On Condition Maintenance future maintenance expenses. Aircraft 24/7 Road Crew Service for AOG’s • • • CAMP Engine Trend Monitoring owner/operators have learned to rely • worldwide on Honeywell to protect them from • • • • • • S.O.A.P. Kit and Analysis the unexpected. So, avoid unplanned No additional fees resulting from 1 • • • • • • • Routine Inspection Parts maintenance costs. Avoid downtime. no fault found (NFF) events • • • Routine Inspection Labor Avoid unnecessary stress. After all, Counter-to-counter shipments • when it comes to your aircraft, time and Saturday delivery Major Periodic Inspection (MPI) / Compressor Zone Inspection (CZI) / Hot Section Periodic Inspections (HSI) is money. Maintenance Service Plan • • • • • • Inspection Labor for Auxiliary Power Units provides the Extended troubleshooting support • 1 • • • • • • CAMConsumable Parts MPI / CZI / HSI same peace of mind as you have with Factory-backed support identical • • MSP – Propulsion, but for your APUs. to your original factory warranty • • • • • • Component Repair Labor (If Required) USAGE BASED Field support system and global network • • • • • • Other Required Parts of service centers and authorized sales • • 6 CONTRACTS and service centers • • • Rental Engine During CZI (From Honeywell Engine Bank) We’re making MSP - Propulsion even • • • • • • Life Limited Parts Annual rate adjustments are limited by better by introducing our first Usage- • • Based Maintenance Service Plan for our U.S. Government economic indices • • • • Engine Removal and Reinstallation and/or Access Time2 HTF Series and TFE731-20/-40/-50/-60 Large Fleet and high aircraft utilization • • • • Transportation of Engine2 • • propulsion engines. The program uses discounts 3 advanced connected aircraft technology • • • • • • Troubleshooting Labor Allowance Annual auto-renewal (new) • • to monitor engines for preferred operation • • • • • • Consumable Parts1 indicators. As a result, you are eligible for a Full coverage on exchange and repair Unscheduled Maintenance • • • • • • • • Other Required Parts discount of up to 10 percent off the hourly services rate for operating your aircraft under • • • • • • Component Repair Labor (If Required) Fully transferable maintenance optimal conditions. The new usage-based • • agreements feature offers more flexibility by providing • • • • • • Rental Engine (From Honeywell Engine Bank) No-charge loaners* • • data you can use to further improve the • • • • • • Exchange Engine/Module/Line Replaceable Unit (LRU) operation of your aircraft. Usage-Based Early enrollment & In Lieu of Warranty • • • • • • Engine & LRU Removal & Reinstallation &/or Access Time2 MSP is available now for all new customers (ILOW) with qualifying engines; current customers • • • Logistical Support for Road Trips (Engine AOG Only)2 will transition to the new program when Tech Publications-Pilot Guides & System Description and Operation Manuals • your plan comes up for renewal. • • • • • • FOD Gap Coverage5 (SDOM’s) • • • • Transportation of Unserviceable Engine or LRU To find out more about how Full Content Coverage (new) • • Additional BenefitsAdditional Maintenance Service Plan can benefit • • • • • • Service Bulletins: Category 1, 2, and 34 your operations, please contact Expanded Component Coverage • • your local Honeywell representative, • • • • • • Increases Aircraft Resale / Trade-In Value or authorized service center. * No-charge loaners are only applicable to MSP-Avionics • • • • • • Program Transferable at Time of Sale New Aircraft APU MSP at No Cost for 5 Years • • • • • • UPGRADE TO GOLD! if Propulsion Engines on MSP The Maintenance Service Plan for Avionics, Propulsion and APUs also offers a Gold level of service. Gold coverage expands your standard 1 Fluids (oil, fuel etc.) are not covered expenses will be the operator’s responsibility. Examples of items not covered by MSP or MSP 2 Per MSP standard business practices 5 Applicable only to FOD events. GOLD: Items not contained in IPC such as coverage to include many of the additional charges often associated 3 MSP up to 10 hours. MSP Gold up to 20 hours Does not apply to CFE738. airframe parts and fluids (oil, fuel, etc.); overtime; with Engine and APU repairs, such as APU and LRU removal and (more than 10 hours requires approval and/ 6 For MSP covered events expedite fees; transportation of components other reinstallation labor, APU freight in and freight out expenses and or justification). Warranty up to 10 hours (more than engines/APU’s and LRU’s; labor for ECU than 10 requires approval and/or justification). NOTE: Service bulletins identified as Category downloading; Service Center administration fees extended troubleshooting time, amongst other benefits. Gold coverage 4 Labor will be covered by MSP when bulletins are 1, 2, and 3 will be incorporated into MSP for logbook review, material control, freight for is available for a small additional hourly fee. incorporated in conjunction with other covered engines according to the Compliance Section internal work orders, etc; or any service not provided maintenance activities providing convenient access of the bulletin. All coverage is detailed in by a Honeywell Authorized Service Center. to the applicable engine area; otherwise, labor executed contract with owner/operator. MAINTENANCE SERVICE PLAN IS AVAILABLE ON A VARIETY OF MAINTENANCE SERVICE PLAN IS AVAILABLE ON A VARIETY OF PLATFORMS AND CONFIGUTATIONS AS OUTLINED BELOW PLATFORMS AND CONFIGUTATIONS AS OUTLINED BELOW Manufacturer Platform Avionics MC ENG APU Manufacturer Platform Avionics MC ENG APU Bombardier (Canadair) CHALLENGER 300 • • Gulfstream Aerospace Corp GULFSTREAM G400 • • • Bombardier (Canadair) CHALLENGER 350 • • Gulfstream Aerospace Corp GULFSTREAM G450 • • • Bombardier (Canadair) Challenger 601-1A, -3A, -3R • • • Gulfstream Aerospace Corp GULFSTREAM G500 • • Bombardier (Canadair) CHALLENGER