Cruz Operations Center v8 CruzOC Installation Guide Notes and Cautions A NOTE indicates important information that helps you make better use of your computer. A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ____________________ © 2019 Dorado Software, Inc. Dorado and Cruz Operations Center are trademarks of Dorado Software, Inc. Dorado Software, Inc. disclaims any proprietary interest in trademarks and trade names other than its own. 2019-2 Rev. A01 2 CruzOC v8 Installation Guide Contents 9 1 Introduction . 9 In This Guide . 10 Intended Audience. 10 Installation Overview . 11 Related Documents . 11 13 2 Preparing for Installation . 13 Preparing for Installation. 14 Preparing for Upgrade. 14 Verifying System Requirements. 15 Software Requirements . 15 Hardware Requirements . 16 Recommended Linux Install Preparation . 17 Recommended Windows Install Preparation . 19 Understanding Installation Types . 19 Distributed Model . 20 High Availability and Clustering Model . 20 Db High Availability Model . 21 Clustered Mediation Servers................................................................ 22 Web Portal Installation ..................................................................... 23 Application Server Installation .............................................................. 24 Mediation Server Subnets .................................................................. 24 Routing Behavior ........................................................................... 24 Compatibility with Previous Versions........................................................ 25 Configuration Options ....................................................................... 25 Understanding Best Practices . 26 Ports Used . 26 Linux Disk Partition Information. 27 29 3 Installing Single-Server Deployment . 29 Single-Server Hardware Requirements . 30 Installing on Windows . 32 Installing on Linux. 34 Installing Silently -- request separate guide. 36 Installing from the Command Line . 37 Upgrading an Existing Installation. 39 Upgrading from a Previous Version . 39 User Validation ............................................................................. 39 Upgrading Your Operating System .......................................................... 39 General Upgrade Advice/Information ....................................................... 39 Backing Up the Database . 40 Restoring Databases . 41 Upgrading on Windows . 41 Preparing to Upgrade on Windows ......................................................... 41 Running the Installer ........................................................................ 42 CruzOC v8 Installation Guide 3 Upgrading on Linux . 42 Preparing to Upgrade on Linux .............................................................. 43 Running the Installer ........................................................................ 43 Importing the CruzOC MySQL Database . 44 Uninstalling the Application . 45 47 4 Installing Virtual Appliance . 47 Quick Start the Virtual Appliance. 48 Detail Steps to Start CruzOC Virtual Appliance . 49 Understanding Prerequisites . 49 Deploying the OVA Template . 51 Starting the Virtual Machine . 52 Completing the Initial VM Host Configuration . 52 Starting the Application . 53 Upgrading the VM. 53 Troubleshooting VM Installation . 54 55 5 Installing Distributed and HA Deployments . 55 General Information . 56 Distributed Installation . 56 Databases on Separate Servers . 56 Adding Mediation Servers . 56 High Availability and Clustering . 57 Distributed/HA Hardware Requirements . 58 Installing Distributed/HA Deployments. 59 Verifying Your Installation. 62 65 6 Completing Post-Installation Tasks . 65 Post-Install Checklist . ..