NORTHLANDS 2017 EXPO CENTRE VENUE GUIDE Edmonton EXPO Centre | Venue Guide | 2017 1 Table of Contents 1: WELCOME TO NORTHLANDS ................................................................................................................................. 5 2: MEET YOUR EDMONTON EXPO CENTRE VENUE TEAM ................................................................................... 6 SALES TEAM ................................................................................................................................................................................ 6 EVENT MANAGEMENT TEAM ......................................................................................................................................................... 6 EXCLUSIVE SERVICE PROVIDERS....................................................................................................................................................... 6 PREFERRED SERVICE PROVIDERS...................................................................................................................................................... 7 3: SAFETY AND SECURITY .......................................................................................................................................... 8 BUILDING SECURITY ...................................................................................................................................................................... 8 EVENT SECURITY .......................................................................................................................................................................... 8 FIRE AND SAFETY REGULATIONS .................................................................................................................................................... 10 FIRST AID SERVICES AND GUIDELINES ............................................................................................................................................. 10 PRE EVENT PLANNING FOR SECURITY .............................................................................................................................................. 10 4: GENERAL RULES AND POLICIES ........................................................................................................................ 11 ACCESS CONTROL AND CREDENTIALS ............................................................................................................................................. 11 ACCESSIBILITY ............................................................................................................................................................................ 11 Accessible Parking ........................................................................................................................................... 11 Courtesy Phones ............................................................................................................................................. 11 Drinking Fountains ........................................................................................................................................... 11 Elevators .......................................................................................................................................................... 11 Personal Assistive Mobility Devices ................................................................................................................ 11 Service Animals ............................................................................................................................................... 11 ADVERTISING, PUBLICITY, PROMOTION .......................................................................................................................................... 11 ANIMALS (UPDATED 2017) ......................................................................................................................................................... 12 ATM’S .................................................................................................................................................................................... 12 AUTOMOBILES (UPDATED 2017) .................................................................................................................................................. 12 Display Vehicles (Motorized) (Updated 2017) ................................................................................................. 12 AUDIO VISUAL SERVICES .............................................................................................................................................................. 13 A/V REPRODUCTION & BROADCAST .............................................................................................................................................. 13 BASIC RENTAL INCLUSIVES ........................................................................................................................................................... 13 Staffing ............................................................................................................................................................. 13 Meeting Rooms ................................................................................................................................................ 13 Ballrooms ......................................................................................................................................................... 13 Exhibition Halls ................................................................................................................................................ 13 CANCELLATION .......................................................................................................................................................................... 13 CANCELLATION POLICY ................................................................................................................................................................ 13 COAT CHECK FACILITIES ............................................................................................................................................................... 14 DAMAGES ................................................................................................................................................................................ 14 DELIVERIES, FREIGHT AND COURIERS ............................................................................................................................................. 14 ELECTRICAL CABLES .................................................................................................................................................................... 15 ELECTRICAL SERVICES .................................................................................................................................................................. 15 EQUIPMENT CARE ...................................................................................................................................................................... 15 EVENT STAFF ............................................................................................................................................................................. 15 EXHIBITS .................................................................................................................................................................................. 15 EXTERIOR EXHIBITS / TENTS ......................................................................................................................................................... 16 FACILITY INSPECTION .................................................................................................................................................................. 16 FLOOR PROTECTION ................................................................................................................................................................... 16 Floor Marking ................................................................................................................................................... 16 Floor Outlets..................................................................................................................................................... 16 Edmonton EXPO Centre | Venue Guide | 2017 2 Soil/Garden Displays: ...................................................................................................................................... 16 FLOOR WEIGHT CAPACITY ........................................................................................................................................................... 16 FLOOR TYPE .............................................................................................................................................................................. 16 FORKLIFT OPERATIONS ................................................................................................................................................................ 17 GALLERY / PRE FUNCTION SPACE .................................................................................................................................................. 17 GOODS & SERVICES TAX.............................................................................................................................................................