HP Remote Graphics Software 7.1 User Guide © Copyright 2015 Hewlett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Citrix is a registered trademark of Citrix Systems, Inc. and/or one more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Microsoft and Windows are trademarks of the Microsoft group of companies. Red Hat and Red Hat Enterprise Linux Certified are trademarks of Red Hat, Inc. in the United States and other countries. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: April 2015 Document Part Number: 802238-001 Acknowledgments HP Remote Graphics Software was developed using several third party products including, but not limited to: OpenSSL: This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/). This product includes software written by Tim Hudson ([email protected]). This product includes cryptographic software written by Eric Young ([email protected]) The HP Remote Graphics Sender for Windows uses Microsoft Detours Professional 2.0. Detours is Copyright 1995-2004, Microsoft Corporation. Portions of the Detours package may be covered by patents owned by Microsoft corporation. This product includes software developed by the Apache Software Foundation (http://www.apache.org/). Portions of this software were originally based on the following: software copyright (c) 1999, IBM Corporation, http://www.ibm.com. Where required, related source code and licenses are re-distributed with HP Remote Graphics Software. iii iv Acknowledgments About this guide This guide might use one or more of the following styles to distinguish elements of text: Style Definition <variable> Variables or placeholders are enclosed in angle brackets. For example, replace <pathname> with the appropriate path, such as C:\Windows\System. When typing the actual value for the variable, omit the brackets. [optional parameters] Optional parameters are enclosed in square brackets. When specifying the parameters, omit the brackets. “literal value” Command line text that appears inside quotation marks should be typed exactly as shown, including the quotation marks. v vi About this guide Table of contents 1 Getting started in Windows ............................................................................................................................ 1 2 RGS overview ................................................................................................................................................ 2 Typical RGS deployment ........................................................................................................................................ 3 User interface overview ......................................................................................................................................... 4 RGS Receiver Control Panel ................................................................................................................. 4 Remote Display Window ..................................................................................................................... 5 Remote Display Window toolbar ........................................................................................................ 6 RGS features .......................................................................................................................................................... 7 RGS Sender and RGS Receiver interoperability ..................................................................................................... 9 RGS licensing .......................................................................................................................................................... 9 Connection types ................................................................................................................................................... 9 Multi-monitor configurations .............................................................................................................................. 10 RGS login methods .............................................................................................................................................. 10 Standard authentication ................................................................................................................... 10 Easy Login ......................................................................................................................................... 11 Single Sign-on ................................................................................................................................... 11 Deciding between Easy Login and Single Sign-on ............................................................................ 11 3 Installing and activating RGS ........................................................................................................................ 12 Installing RGS on Windows .................................................................................................................................. 12 Installing the RGS Receiver on Windows .......................................................................................... 12 Manual installation of the RGS Receiver on Windows ................................................... 12 Automatic installation of the RGS Receiver on Windows .............................................. 13 Command line syntax ................................................................................... 14 RGS Receiver installation command line options ........................................ 14 RGS Receiver installation log file ................................................................................... 15 Uninstalling the RGS Receiver on Windows ................................................................... 15 Installing the RGS Sender on Windows ............................................................................................. 15 Prerequisites for RGS Sender installation on Windows ................................................. 15 Manual installation of the RGS Sender on Windows ...................................................... 16 Automatic installation of the RGS Sender on Windows ................................................. 16 Command line syntax ................................................................................... 17 RGS Sender installation command line options .......................................... 17 RGS Sender installation log file on Windows ................................................................. 18 Uninstalling the RGS Sender on Windows ...................................................................... 18 vii Installing RGS on Linux ........................................................................................................................................ 19 Installing the RGS Receiver on Linux ................................................................................................ 19 Uninstalling the RGS Receiver on Linux .......................................................................... 19 Installing the RGS Sender on Linux ................................................................................................... 20 Uninstalling the RGS Sender on Linux ............................................................................ 22 4 Pre-connection checklist .............................................................................................................................. 23 Local computer checklist ..................................................................................................................................... 23 Remote computer checklist ................................................................................................................................ 23 RGS Sender network interface binding ............................................................................................................... 25 Reconfiguring network interface binding manually ......................................................................... 26 Reconfiguring network interface binding using the RGS Sender Configuration utility ................... 26 Using RGS through a firewall ............................................................................................................................... 26 Remote computer power saving states .............................................................................................................. 27 5 Using the RGS Receiver ................................................................................................................................