Allworx® Phone Guide 9204 No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise without the prior written permission of Allworx. © 2009 Allworx, a wholly owned subsidiary of PAETEC. All rights reserved. Allworx is a registered trademark of Allworx Corp. All other names may be trademarks or registered trademarks of their respective owners. Phone Guide – 9204 Table of Contents 1 GETTING STARTED.....................................................................................................................................................1 1.1 WHAT IS IN THE BOX? ...............................................................................................................................................1 1.2 CONNECTING THE PHONE .........................................................................................................................................1 2 ADJUSTING YOUR PHONE.........................................................................................................................................3 2.1 BASE ASSEMBLY AND ADJUSTING THE ANGLE OF THE PHONE.....................................................................................3 2.2 VOLUME...................................................................................................................................................................3 3 INTRODUCTION TO YOUR ALLWORX PHONE ........................................................................................................4 4 BUTTON OPERATION .................................................................................................................................................5 4.1 MESSAGES...............................................................................................................................................................5 4.2 INTERCOM................................................................................................................................................................5 4.3 CONFERENCE...........................................................................................................................................................6 4.4 TRANSFER ...............................................................................................................................................................6 4.5 RELEASE..................................................................................................................................................................7 4.6 PARK .......................................................................................................................................................................7 4.7 INFO ........................................................................................................................................................................7 4.8 SPEAKER .................................................................................................................................................................7 4.9 MUTE/DND..............................................................................................................................................................7 4.10 HOLD.......................................................................................................................................................................8 5 PHONE OPERATION....................................................................................................................................................9 5.1 PLACING A CALL .......................................................................................................................................................9 5.2 RECEIVING A CALL....................................................................................................................................................9 5.3 ENDING A CALL ........................................................................................................................................................9 5.4 HEADSET .................................................................................................................................................................9 5.5 DIRECTORY DIALING .................................................................................................................................................9 5.6 REDIAL A NUMBER..................................................................................................................................................10 5.7 MISSED CALLS .......................................................................................................................................................10 5.8 PRESENCE SOFT KEY.............................................................................................................................................10 5.9 IGNORE AND SILENCE SOFT KEYS ...........................................................................................................................10 5.10 PROGRAMMABLE FUNCTION KEYS ...........................................................................................................................10 6 SYSTEM FEATURES..................................................................................................................................................12 6.1 OPERATOR.............................................................................................................................................................12 6.2 EXTENSIONS ..........................................................................................................................................................12 6.3 LEAVE VOICEMAIL FOR A USER................................................................................................................................12 6.4 BUSINESS SPEED DIAL ...........................................................................................................................................12 6.5 AUTO ATTENDANT ..................................................................................................................................................12 6.6 OVERHEAD PAGING ................................................................................................................................................12 6.7 ACTIVATE DOOR RELAY..........................................................................................................................................12 6.8 DO NOT DISTURB ...................................................................................................................................................12 6.9 CALL QUEUES ........................................................................................................................................................12 6.10 CALL FORWARDING ................................................................................................................................................12 6.11 PAGING ZONES ......................................................................................................................................................13 6.12 CONFERENCE CENTER ...........................................................................................................................................13 6.13 MESSAGE CENTER .................................................................................................................................................13 6.14 ANSWER RINGING PHONE USING ANOTHER HANDSET ..............................................................................................13 6.15 PARKING ................................................................................................................................................................13 6.16 CALL MONITORS.....................................................................................................................................................14 6.17 BUSY LAMP FIELD (BLF).........................................................................................................................................14 7 ADVANCED TOPICS..................................................................................................................................................15 7.1 PHONE CONFIGURATION MENU ...............................................................................................................................15 7.2 PERSONAL SPEED DIAL ..........................................................................................................................................15 7.3 PREFERENCES .......................................................................................................................................................15 7.4 REBOOT THE PHONE ..............................................................................................................................................17 7.5 CLEAR CALL HISTORY ............................................................................................................................................18 7.6 REFRESH DIRECTORY.............................................................................................................................................18 7.7 NETWORK SETTINGS ..............................................................................................................................................18