Quality Assurance Statement: Quality Assurance Statement Version 2 7 12 17 Southland District Status Draft Council 15 Forth Street Prepared by: AMP Colin Pemberton, Property Asset Management Officer Invercargill 9840 Author Telephone 0800 Reviewed by: Kevin McNaught, Strategic Manager Property 732 732 Approved for issue Council (27 February 2018) Fax: 0800 732 329 by: Cemeteries AMP 2018-2028 i R/17/4/8934 Contents 1. Introduction ........................................................................................................................ 7 1.1 Purpose of this Plan ................................................................................................ 7 2. Activity Description ........................................................................................................... 7 2.1 What we do ............................................................................................................. 7 2.2 Why we do it ............................................................................................................ 7 2.3 Objectives of the Activity ......................................................................................... 7 2.4 Overview of Management ....................................................................................... 8 2.5 Plan Limitations ....................................................................................................... 8 2.6 Plan Framework ...................................................................................................... 8 3. Strategic Direction ............................................................................................................. 9 3.1 Community Outcomes ............................................................................................ 9 3.2 Strategic Priorities ................................................................................................. 11 4. Key Issues ........................................................................................................................ 12 4.1 Key issues for the next ten year ........................................................................... 12 4.1.1 What are we planning ............................................................................... 12 4.2 Changes Made to the Activity ............................................................................... 12 4.3 Key Projects .......................................................................................................... 13 5. Our Levels of Service ...................................................................................................... 14 5.1 Customer Expectations ......................................................................................... 14 5.1.1 Customer Satisfaction Trends ................................................................... 14 5.2 Planning Framework ............................................................................................. 16 5.3 Levels of Service, Performance Measures and Targets ...................................... 16 5.3.1 Changes to the performance framework .................................................. 16 5.4 Plans Programmed to Meet the Level of Service ................................................. 17 6. Managing Future Demand .............................................................................................. 18 6.1 Predicting Future Demand for the Service ........................................................... 18 6.1.1 Demand Drivers ........................................................................................ 18 6.1.2 Demand Forecasts .................................................................................... 18 6.2 Implications of Growth/Demand ............................................................................ 18 6.3 Demand Management Strategies ......................................................................... 18 6.4 Planned Programmes to Meet Growth/ Demand.................................................. 18 6.5 Sustainability ......................................................................................................... 19 7. District-Wide Asset Management Strategies ................................................................ 20 7.1 Overview of the Cemetery Assets ........................................................................ 20 7.1.1 Asset Details ............................................................................................. 20 7.1.2 Asset Condition and Performance ............................................................ 21 7.1.3 Asset Age and Life Expectancy ................................................................ 21 7.1.4 Data Source and Confidence .................................................................... 21 7.2 Approach to Operations and Maintenance ........................................................... 21 7.2.1 Service Delivery Review ........................................................................... 21 7.2.2 Operations and Maintenance Strategy ..................................................... 21 7.2.3 Operations and Maintenance Trends and Forecasts ............................... 21 7.2.4 Future Improvements ................................................................................ 22 7.3 Approach to Renewals .......................................................................................... 22 7.3.1 Renewal Strategy ...................................................................................... 22 7.3.2 Renewal Trends and Forecasts ................................................................ 22 7.3.3 Future Improvements ................................................................................ 23 7.4 Upgrading and Developing New Assets for Levels of Service and Demand ....... 23 7.4.1 Capital Investment Strategy – LOS and Demand ..................................... 23 7.4.2 Capital Investment Trends and Forecasts – LOS and Demand ............... 23 7.4.3 Future Improvement .................................................................................. 24 8. Financial Summary .......................................................................................................... 25 Cemeteries AMP 2018-2028 ii R/17/4/8934 8.1 10 Year Financial Forecast ................................................................................... 25 8.1.1 Financial Summary ................................................................................... 25 8.1.2 Total Income.............................................................................................. 25 8.2 Financial Forecast Summary ................................................................................ 27 8.3 Long Term Financial Sustainability ....................................................................... 28 8.4 Summary of Key Assumptions .............................................................................. 28 8.5 Valuation Approach ............................................................................................... 28 8.6 Funding Principles................................................................................................. 28 9. Activity Specific Assumptions ....................................................................................... 29 10. Significant Effects, Risk Management & Quality Assurance...................................... 30 10.1 Significant Effects .................................................................................................. 30 10.1.1 Risk Management ..................................................................................... 30 10.1.2 Compliance and Quality Assurance .......................................................... 30 11. Asset Management Plan Improvement ......................................................................... 31 11.1 Progress against Previous AM Improvement Programme ................................... 31 11.2 Assessing Current and Desired AM Practices ...................................................... 31 11.2.1 Understanding and Defining Requirements .............................................. 31 11.2.2 Developing Asset Lifecycle Strategies ...................................................... 31 11.2.3 Asset Management Enablers .................................................................... 32 11.3 AM Improvement Plan .......................................................................................... 32 11.3.1 Improvement Projects ............................................................................... 32 11.3.2 Three Year Improvement Programme ...................................................... 32 12. Appendices ...................................................................................................................... 33 Appendix A - Cemetery Register ....................................................................................... 33 Mararoa Waimea Ward ......................................................................................... 33 Waiau Aparima Ward ............................................................................................ 34 Stewart Island Rakiura Ward................................................................................. 34 Mararoa Waimea Ward ......................................................................................... 35 Waiau Aparima Ward ...........................................................................................