DIRECTORY OF SOCIAL SERVICES QUEENSLAND Comp'iled by the Social rVorh Staff of the li'ac1llty of Education, Un'iver.rity of Q1teen.rland. Pttbl'ished by lJNIVI~I~SITY OF QUEENS]~AND PRESS BRISBANE-1958 Registered at the G. P. (). for trans1nission by Post as a BoDle Printed by SIMPSON HALLIGAl\I & CO. PT'Y. LTD. Wickham Street, Valley, Brisbane '[ext-Linotype Caslon CONTENTS PAGE FOl<EWORD IN1"1<ODUCTION STATUTOl<Y DEPARTIVIEN1"S AND AGENCIES 1. Commonwealth 1 2. State 14 ABOl<IGINAL WEI--IFARE 24 CHILD AND YOlrTH WELFAl<E 25 1. Children's Homes 25 (a) Delinquent 25 (b) Dependent 26 2. Hostels 33 3. Pre-school Services 34. FA1',,1ILY AND AD[iLT WELFARE 40 1. General 40 2. 'Accommodation 49 (a) Adults 49 (b) \Vorking Boys and Students 51 ( c) Working Girls and Students 52 3. Adult Education 54 4. Aged 57 (a) General Services 57 (b) Homes 59 S. Holiday Camps and H0111eS ...... 67 6. Home f-Ielp Services 69 70 1. General 70 2. Care of the Handicapped 73 3. iConvalescent HOllIes 81 4. H0111c Nursing 83 5. I-Iospitals 84 (a) Private-Country 84 -Metropolitan 85 (b) Public-Country . 85 -Metropolitan 85 (c) Special 86 CONTENTS-Continued PAGE ~;lEI~CI-IANT SEAIVIEN 88 MIC;RATION 89 I~ECREATION, CIJ'LTBS AND SOCIETIES 93 SERVICE, EX-SERVICE PERSONNEJ-J AND- DEPENDA:l\TTS 98 ]\lISCELLANEO'US ...... 107 INDEX 112 FOREWORD Any community which has a sense of responsibility for the social 'welfare of its citizens reaches a stage where it finds desirable a stock­ taking and inventory of the services and resources available for those who need them. I t is good to see that Queensland has reached this stage, and that a progressive University IJepartment has assembled together in a Directory of Social Services as complete a list as possible of the welfare services and facilities available in the State. This, I understand, is the first such Directory to be available for general distribution. I predict that those ,vho use it ,vill be gratified at the extent and variety of services provided by both governmental and private bodies, and that a knovvledge of these will do Bluch to develop co-operation between statutory and voluntary social agencies. Such co-operation should ensure not only the most effective use of existing resources, hut also the wise and far-sighted planning of future welfare services to fill needs which nlay at present be unmet, or areas of assistance ,vhich (] re as yet unrecognised. I have no doubt that those responsible for its publication \vill find this Directory will be of great value to every person whose \vork or concern it is to help fellow citizens with their Blany and varied hUInan problems. F. H. ROWE, Director General of Social Services, 1st June, 1957. Commonwealth of Australia. INTRODUCTION With the increasing complexity of life and the increasing accept­ ance of democratic principles, social \velfare has spread to many fields. Almost always State action has been preceded by the action of voluntary organisations. The twentieth century has produced a great social revolution and the manifestations of this are to be seen in the variety of social agencies recorded in this directory. Now the State provides education for its members, legislates for minill1al wages for those in en1ployment, ensures against unemployment, protects the health of its workers, provides for the sick and the injured, succours the orphan and the widowed, contributes towards the upkeep of the aged and the infirm, and concerns itself with the well-being of the prisoner and the education of the juvenile delinquent. In Australia these social services are shared bet\veen the respective States and the Common\vealth. Although Governments, Common.... wealth and State, have entered so strongly in to the field of social services, yet they still lean heavily upon the voluntary associations to diagnose new needs and to suggest ll1ethods of meeting them. Here in Queensland this is evidenced in alnlost every field of social \vork-the pre-school child, the handicapped, the aged, the sick, the destitute and the deprived. This is strikingly apparent as one looks down the lists of agencies in this Directory of Social Services. But in any community there is always the need to coordinate, extend and strengthen the excellent work being done by Federal, State and Voluntary Agencies through a Central Advisory and Co-ordinating Council for Social Agencies that should' be a focus and growing point for the very many problems that arise in social welfare. It is through a Council that matters of importance in the field of social welfare can be given full consideration, and, if necessary, full publicity. More than that., a Council may be an agency for the exchange of information which is so necessary in modern conlInunities in which the social structure is constantly undergoing change. TRAINING IN SOCIAL WORK. While some sections of a social service programme involve mainly the payment of 1110ney, the provision of equipment or help in kind, yet all forins of social welfare deal with human beings and hence involve consideration of human relationships. Often the care and skill shoV\ln in handling the human emotions involved are much more important than the money or the materials provided for the alleviation of the need. Here people trained in dealing with human problenls are worth, their weight in gold. Money and ll1aterials are not worth much without human understanding and psychological insigh t when minds and emotions have been confused, frustrated or starved. For this reason trained social workers are an important element in the social welfare programme of any community. Social work is, of course, no new field of endeavour. It has flourished 'Nherevcr and whenever men and women have \-vorked in the interest of their fellows and for the betterment of social conditions. Only in the last forty years, however, has it been realised that kindliness and good intentions are not sufficient qualifications for such work. The growth of the social sciences has provided the body of knowledge upon "1hich social workers have based their practice. Social workers may be vital links in maintaining and restoring cohesion in family life. The fanli]y group in modern society is exposed to many stresses and strains and as the rate an~ complexity of living increases so the possibility of break-down in family units increases. 1\1any social organisations, state or voluntary, have increasingly found the need of skilled people to help in the human relationship side of their vvork. 1"'0 nleet this need the University of Queensland has now intro­ duced three courses of training which "rhile primarily the concern of the I)epartment of Education, are essentially the joint concern of the Departnlents of I-listory, Economics, Social and Preventive lVledicine and l)sychology. One of these is a three-year course leading to the Diplonla in Social Studies \vhile the others provide for degrees in Social Studies. NEED FOR RESEARCI-I. If the social services provided by a community are to be sufficiently embracing and progressively effective in the fullest sense, then they require to base their functions and check their organisation on research surveys and investigations. Without research of a socio­ psychological kind vve delude ourselves into thinking that our social welfare is meeting all needs in the best ,,'ay. l:jirst hand reports from the receiving end are often salutary to those \"ho plan and administer social services. But also because the social pattern of every community is changing, particularly as regards family stability, there is the need continually to consider concepts and check schenles.- :Finally, it is a pleasure to record that this first Directory of Social Service Agencies for Queensland itself represents a piece of social work in which Miss Betty 'rruesdale and Miss Jennifer Wagner, students taking the degree course in social \vork, played an important part in gathering the information, under the direction of Miss }i--aith Alleyne and 1\1 iss Hazel Smith. To lVliss i\.lleyne goes the credit of organising the whole of the 111aterial and franling it in a form ready for publica­ tion. Miss Dorothy Hunt also helped by typing the manuscript. To these people and to the University of Queensland Press vvho agreed to publish the Directory, the :Faculty of Education gives its grateful thanks. F. 1. SCHONELIJ Profc;sor of Education and 1st November, 1957. Dean of the Faculty, University of Queensland. STATUTORY DEPARTMENTS AND AGENCIES 1. COMMONWEALTH ,AlJSTRALIAN BROADCASTING COMMISSION. Penneys Building, 167 Adelaide Street, Brisbane. 13 0561. General Manager: C. ]. A. Moses. Queensland Manager: D. Felsman. Since its inception in 1932 as a COlnmolHvealth instrumentality and as a statutory body under the Australian Broadcasting Act 1942-48, which Act and subsequent Acts now superseded by the Broadcasting and Television Act 1942-56, the A.B.C. broadcasts 'comprehensive programmes which are deemed to be in the interests of all sections of the comlnunity. In Queensland the Comm,ission broadcasts through 4QR and 4Q(; Brisbane\ also operating ten regiona I stations and two short wave transmitters (VLl\1 ,and VLQ). Within the range of Commission programlues are news bulletins, news commentaries, talks of general interest, active discussion groups with adult listeners, rural broad... casts, sessions for hospitals, youth education, children's sessions, broadcasts to schools throughout· the Commonwealth and specific sessions designed to assist New Australians in their assimila tion. Drama, plays and in terp retatlons of historical events are also presented. 'There are talks with religious thenlcs and daily readings from the Bible. 'Church services from the principal denolninations are broadcast each Sunday. Several overseas artists are engaged each year by the Commission and are presented in public recitals and orchestral concerts.