EARLY 2021 HOLIDAYS Available January to May Summer See pages 18 - 33 UK & Continental Coaching Holidays 2021 Fully bonded TOUR OPERATOR Covid-19 INSURANCE POLICY available See page 123 GOLD Coach HOLIDAYS FREE Home FROM ONLY £195 Pick Up ALL excursions & entrance fees ON HOLIDAYS OF INCLUDED! 4 DAYS OR MORE see page 2 for details see page 6 for details COACH TOURISM’S WHAT THE JUDGES WERE LOOKING FOR... The judges were not only looking for a coach tour operator with HIGHEST ACCOLADE! more than 15 tour coaches but one that could demonstrate a commitment to quality, innovation and training, with an excellent Everyone at Bakers Dolphin are proud to announce industry reputation, together with examples of how it developed/ that we won two prestigious awards at the March enhanced its offering over the last year. 2018 British Coach Tourism Awards at their annual ceremony. WHAT THE JUDGES SAID... Our winner in this category is one of the oldest coach operators Coach Operator of the Year (Large Fleet) 2018 in the country, but its presentation demonstrated how modern and up-and-coming it is – including a clear investment in both Driver of the Year - Michael Blowers new vehicles and new technology. The judges were particularly impressed by its dedication to safety, its personal service, and its It is a huge accolade from our industry and under- professional marketing. The judges also appreciated that it’s a lines our commitment to value and service that we have held dear for over 130 years. holiday business that goes above and beyond the coach industry standard, which helps to raise the profile of the industry as a whole. All excursions and entrance fees as listed, are included in the price of your holiday OVER 25 MEANING NEW TOURS NO HIDDEN CHARGES! Look at some of the wonderful destinations you can visit on our holidays with no hidden extra cost to pay. Samlesbury Hall Buckingham Palace Spitfire & Hurricane Museum Belfast Titanic & East Lancashire Railway See page 44 See page 61 See page 112 See page 35 GLENTURRET GLENTURRET DISTILLERY Arley Hall Lakeside & Haverthwaite Railway BBC Media City Tour Glenturret Distillery See page 66 See page 69 See page 81 See page 106 2 To book call us on 01934 41 5000 or visit WWW.BAKERSDOLPHIN.COM OVER WELCOME 25 Contents WELCOME TO OUR NEW TOURS Awards, excursions & entrance fee SUMMER 2021 information 2 BROCHURE! Welcome 3 Making memories Dear Traveller, & Why Travel with us? 4 By choosing to travel with Bakers Dolphin you can be sure that your comfort, safety and wellbeing is always at the forefront of everything we do. FAQS & Loyalty Scheme 5 In July we were awarded the ‘Good to Go’ VisitEngland industry charter mark. This Home Link and Tour Link 6-7 verifies that Bakers Dolphin has followed all the government and industry health and safety guidelines, has Covid-19 risk assessments in place, processes to maintain Gold Coach Tour Service 8 cleanliness, and support social distancing to ensure safe travel. 2021 Departure Dates 9-17 Since the 2nd August we have welcomed customers back on board our coaches and have successfully operated over 60 holidays – we are delighted to be back on the Early Tours for 2021 18-19 road and the feedback we have received has been amazing. We do thank you all for Spring Tours 20-33 your continued support through these tough times. I want to reassure you that the recent announcement about social gatherings Gold Hotel Collection 34-44 limited to 6 people does NOT put an end to us operating. There is a distinction England 45-88 between what is allowed privately and informally planned, compared to what a business can now safely and legally offer. Group events are permitted when Wales 89-95 professionally organised by businesses who have made risk assessments and put in Railway Breaks 96-98 place good practices for COVID safety. Channel Islands 99 When booking our holidays, you are seated in your own bubbles, and then socially distanced from other passengers. For example, a single traveller will occupy a Scotland 100-109 double seat and be asked to sit near the window. A couple or those in their family bubbles can sit together, but again will be socially distanced from other passengers. Ireland 110-113 We have robust COVID secure policies in place, and risk assessments are constantly Continental 114-121 monitored with any changes made with government guidelines. Trading Charter In addition, we recognise that booking a holiday represents a financial commitment & Booking Conditions 122-123 and we take this responsibility to you, our customer, very seriously. As a fully bonded tour operator we can assure you that your money is protected in the Travel Insurance 123 extremely unlikely event we cannot meet our financial liabilities. Book your 2021 holiday We hope you enjoy our NEW 2021 brochure and to book a holiday please give our friendly reservations team a call on 01934 415000 who will be delighted to help with our travel experts 124 you and make your holiday booking, or book online at www.bakersdolphin.com. We look forward to hearing from you in the near future. My very best wishes, AMANDA HARRINGTON F.inst.T.T. Sales & Marketing Director Tourism Director of the Year Coach Monthly Special Award Winner Coach Tour Operator of the Year 2018 Protection for your holiday Bonded Coach Holidays - Financial Security J.N.Baker Ltd trading as Bakers Dolphin Coach Travel are a member of the Bonded Coach Holiday Group of the Confederation of Passenger Transport UK Ltd. The combination of travel services offered to you is a package within the meaning scheme. This ensures that in relation to the coach package holidays described in of the Package Travel and Linked Travel Arrangements Regulations 2018. this brochure (or website) that the clients’ monies are protected by a Bond which Therefore, you will benefit from all EU rights applying to packages; (insert may be called upon in the unlikely event of the members Insolvency. Clients are Operator name) will be fully responsible for the proper performance of the recommended to inspect the current membership certificate at our registered package as a whole. office or alternatively go to www.bch-uk.org or telephone 0207 240 3131 to confirm current membership. Additionally, as required by law, (insert Operator name) have protection in place to refund your payments and, where transport is included in the package, to ensure Your attention is also drawn to the Bonded Coach Holiday Group Trading Charter your repatriation in the event that they become insolvent. (Insert Operator that will apply to these coach package holidays. name) are members of the Bonded Coach Holiday Group of the Confederation of Details of the Package Travel and Linked Travel Arrangements Regulations 2018 Passenger Transport UK Ltd. This is a government approved consumer protection can be found at www.legistration.gov.uk/ukdsi/2018/9780111168479/contents Visit our shops in WESTON-SUPER-MARE or BRISTOL 3 WHY TRAVEL WITH US? WHY TRAVEL Making 1 memoriesin the FABULOUS FOOD & DRINK Most of our holidays include SUMMER dinner, bed and breakfast at Your Hotel and many of them also have in-house OF 2021 entertainment such as bingo, quizzes, afternoon tea dances and much more! Discover why you should book with us... 2 3 HAND PICKED GREAT HOTELS EXCURSIONS All our hotels are During your holiday brilliant hand-picked by us for their excursions to cultural cities, comfort and hospitality. trips to historic homes and Rest assured, you will enjoy gardens, shopping havens en suite accommodation and and picturesque scenery will many more unique comforts make your holiday a truly on your Bakers Dolphin memorable experience. holiday. BOOKING YOUR HOLIDAY 2 FUN WITH Speak to one of our travel experts on FRIENDS 01934 41 5000 Our holidays are a great Book your holiday online way to meet new and www.bakersdolphin.com like-minded people, as well as spending quality time Pop in to one of our shops: with old friends and loved ones and creating lasting memories to cherish for Sovereign Centre The Arcade years to come. Weston-super-Mare Broadmead, Bristol BS23 1HL BS1 3JD 4 Frequently Asked SCHEME & LOYALTY FAQS Questions How much is the deposit and when is my final afternoon/early evening. Your driver will be balance due? able to provide more specific information. Please see the Terms and Conditions in the How much luggage can I bring? back of the brochure for deposits payable companion with you if you need assistance. and when the final balances would be due. One medium sized suitcase weighing no more Coach space and weight restrictions limit the If you wish not to pay the full balance in one than 20 kgs (44 lbs), plus one item of hand number of walking aids that we can accept on go; the remaining sum is due 6 weeks before luggage. Porterage is included at most hotels. each tour. departure. The Company’s drivers will load and unload customer’s luggage. Mobile aids Will I get a more detailed itinerary to take You must advise us at time of booking if I have limited mobility; will these tours be with me? you are bringing a lightweight foldable suitable for me? Yes, your full itinerary will be posted wheelchair/pusher/wheeler. In the case approximately 7-10 days prior to departure The tours offer a varied level of activity and of a scooter or wheelchair powered with a along with your final confirmation documents you can participate as much or as little as you dry cell battery you must be able to break (luggage label’s, pick up timings, etc.) wish.