BIG 4 OPERATIONAL GUIDELINES Salt Spring Island Fire Rescue Operational Guidelines SALT SPRING ISLAND FIRE RESCUE Operational Guidelines Table of Contents Our Organization .................................................................................... 1 Our Mission and Vision ........................................................................... 1 Administration (1.00-1.99) ...................................................................... 2 OG Template OG xx.xx.xx ............................................................... 3 Statement of Intent OG 1.00.00 ....................................................... 4 Organizational Structure OG 1.01.00............................................... 5 Code of Conduct OG 1.02.00 .......................................................... 6 Code of Ethics OG 1.02.05 .............................................................. 8 Communications OG 1.03.00 ........................................................ 10 Respectful Workplace OG 1.04.00 ................................................ 12 Bullying, Harassment & Discrimination OG 1.04.01 ...................... 13 BLANK 1.07.00 .............................................................................. 16 Records Rentention and Management OG 1.08.00 ....................... 17 Incident & Training Recording OG 1.09.00 .................................... 18 BLANK 1.11.00 .............................................................................. 20 Customer Service OG 1.12.00 ....................................................... 21 Conflict Resolution w/ External Agencies/Customers OG 1.12.01 . 23 Computer Data Entry OG 1.13.00 ................................................. 24 Issuing Burning Permits OG 1.14.00 ............................................. 25 Office Of The Fire Commissioner OG 1.15.00 ............................... 26 Fire Commissioner (OFC) Report OG 1.15.01 .............................. 27 Local Assistant to OFC Conflict of Interest OG 1.15.02 ................. 28 Mutual Aid Wildfire Management OG 1.16.00 ............................... 29 Purchase Orders - Purchasing OG 1.17.00 ................................... 30 Firefighting Seniority OG 1.18.00 .................................................. 31 Firefighter Retirement OG 1.18.01 ................................................ 32 Leave of Absense (LOA) OG 1.18.02 ............................................ 33 Members on Medical Restrictions OG 1.18.03 .............................. 35 Maternity-Parental Leave OG 1.18.04 ........................................... 36 BLANK OG 1.18.06 ....................................................................... 37 Mentorship Program (Big Brothers-Sisters) OG 1.19.00 ................ 38 Payment Structure OG 1.20.00 ..................................................... 39 Paid-on-Call Compensation for Lost Wages OG 1.20.01 .............. 41 Travel Expense Rates (Per Diem) OG 1.20.02 .............................. 42 Personal Information of Employees OG 1.21.00 ........................... 43 Hiring Process for Paid-on-Call Members OG 1.22.00 .................. 44 Police Information Checks OG 1.23.00.......................................... 45 Use of Alcohol and Drugs OG 1.24.00........................................... 46 Paid-on-Call Disciplinary Process OG 1.25.00 .............................. 48 Paid-on-Call Grievance Procedures OG 1.25.01 ........................... 50 Fill in Firefighter Programme OG 1.26.00 ...................................... 51 Paid-on-Call Officer Promotion Process OG 1.27.00 ..................... 52 Department Uniform Standards OG 1.28.00 .................................. 53 Firefighter Awards and Recognition OG 1.29.00 ........................... 55 Support Vehicle Usage OG 1.30.00 .............................................. 57 Firehall Security OG 1.31.00 ......................................................... 58 Use of Fire Dept Equipment & Facilities OG 1.31.01 ..................... 59 Fire Training Ground Usage OG 1.31.02 ....................................... 60 Solicitation & Fundraising OG 1.32.00 ........................................... 62 Flag Protocols OG 1.33.00 ............................................................ 63 Social Media OG 1.34.00 ............................................................... 64 Use of Information Technology Rescources OG 1.35.00............... 66 Cyber Security – Data Breach OG 1.35.01 .................................... 69 Clean Desk Policy OG 1.36.00 ...................................................... 71 Mail / Freight Receiving OG 1.36.05 .............................................. 72 Information Disclosure to Police OG 1.37.00 ................................. 73 Fire Apparatus Design and Construction OG 1.38.00 ................... 75 Common Terms OG 1.90.00 ......................................................... 76 Operations (2.00-2.99) ......................................................................... 79 Personnel Risk (Rules of Engagment) OG 2.01.00 ....................... 80 Chief Officer Notifications OG 2.01.05 ........................................... 82 Decision Making Model (Fire Chief Unavailable) OG 2.01.06 ........ 83 Incident Command OG 2.02.00 ..................................................... 84 BLANK OG 2.02.01 ....................................................................... 87 BLANK OG 2.02.02 ....................................................................... 88 Accountability OG 2.03.00 ............................................................. 89 Working in Isolation or Alone OG 2.04.00 ...................................... 90 10 Minute Timer OG 2.05.00 ......................................................... 91 Situational Awareness OG 2.06.00 ................................................ 92 Scene Location and Designation OG 2.07.00 ................................ 93 Vent, Enter, Isolate, Search (VEIS) OG 2.09.00 ............................ 95 Request for EOC Activation OG 2.10.00 ....................................... 96 Search and Rescue (GSAR-RMSAR Request) OG 2.10.01 .......... 97 Fire Scene Release OG 2.11.00 .................................................... 98 Duty Officer Duties and Responsibilities OG 2.13.00 .................... 99 Duty Crew Responsibilities OG 2.13.01....................................... 101 Apparatus Seat / Crew Assignment OG 2.13.02 ......................... 102 BLANK OG 2.13.03 ..................................................................... 104 Response Protocol OG 2.14.00 ................................................... 105 Fire Pager Response OG 2.14.01 ............................................... 110 I Am Responding (IAR) OG 2.14.02 ............................................ 112 Mutual Aid Response OG 2.14.05 ............................................... 113 Out of District Response OG 2.14.06 .......................................... 115 Apparatus Designations OG 2.15.00 ........................................... 117 Staging OG 2.16.00 ..................................................................... 118 Arriving in Personal Vehicle OG 2.17.00 ..................................... 121 Probationary Firefighter Response OG 2.17.01 ........................... 123 BLANK OG 2.18.00 ..................................................................... 125 Drivers License Restrictions OG 2.18.01 ..................................... 126 Off Road Travel – Emergency Situations OG 2.18.02 ................. 127 Safe Emergency Operation of Vehicles OG 2.18.03 ................... 128 Backing of Apparatus OG 2.19.00 ............................................... 133 Apparatus Response During Snow Events OG 2.20.00 .............. 137 Fire Apparatus Parades and Events OG 2.20.01 ........................ 138 Airbrake Pre-Post Trip Inspections OG 2.21.00 ........................... 139 Trailer Operations OG 2.22.00 .................................................... 141 Personnel Rank and Classification OG 2.23.00 ........................... 142 Personal Protective Equipment OG 2.24.00 ................................ 143 Personal Flotation Devices (PFD) OG 2.25.00 ............................ 146 Personal Alert Safety Systems (PASS) OG 2.26.00 .................... 147 Fire Pager / Radio Usage OG 2.27.00 ......................................... 148 Dispatch Procedures OG 2.28.00 ................................................ 150 Radio Operations OG 2.29.00 ..................................................... 151 Communication Outages OG 2.30.00 .......................................... 152 Critical Benchmarks OG 2.31.00 ................................................. 153 On-Board Vehicle Repeater System OG 2.32.00 ........................ 155 Self Contained Breathing Apparatus OG 2.33.00 ........................ 157 Air Management (SCBA) OG 2.33.01 .......................................... 158 Emergency Abandonment OG 2.34.00 ........................................ 161 Blank OG 2.34.01 ........................................................................ 163 MAYDAY Procedures OG 2.35.00 ............................................... 164 Firefighter Rehab – Operational Recovery OG 2.37.00 ............... 167 BCAS Attendance at Emergency Incidents OG 2.37.01 .............. 170 Provision of Nourishment at Emergency Incidents OG 2.38.00 ... 171 IDLH and Structural Entry Requirements OG 2.39.00 ................. 172 Structural Firefighting Initial Attack Strategies