Smart Communications. Smarter Trading. OpenScape Xpert from Unify is a virtualized, smart trading solution that combines voice, data, security, risk reduction and seamless communication with a robust, multi-functional turret for a software-driven solution that lowers your organization’s total cost of ownership (TCO). It’s trading that’s fast, compliant, integrated. It’s trading smarter. Today’s financial trading environment demands regulatory-compliant communications solutions that reduce TCO and allow fast, secure trade execution. Unify, a proven leader in unified communications, enhances trader performance with the latest technology that brings multi-line voice, instant messaging, video and more to the fingertips of today’s traders, while delivering on the need for speed. Introducing OpenScape Xpert, the communications solution that helps you trade smarter in today’s increasingly complex, financial trading environment. Built for time-critical, multi-line conversations… At the core of every trade is communication. But today’s conversations are rarely one dimensional. Traders are engaged in multiple discussions with clients, brokers and colleagues – across the desk, throughout the business and around the globe. When you have twenty calls on the go, every second counts. The right conversation, with the right person, at the right time, can make a dramatic difference. You need to instantly move the conversation from London to New York, and from buyer to seller. To see who’s on hold, unavailable or calling with the decision you’re waiting for. You need to pick up, release and switch between calls in seconds – without a key press. And you need to know you’re always online, available and calls won’t be dropped. Introducing OpenScape Xpert from Unify, the multi-line trading floor communications solution that’s proven across the world’s major trading institutions. It’s designed to increase the efficiency of your trading floor. Energy, commodities or currency, it doesn’t matter. In any trading environment, OpenScape Xpert simplifies your complex communications environment so you can manage – with ease – the extensive calls you make and receive every day. How speed happens OpenScape Xpert supports in excess of 600 lines per user. It’s flexible to suit the working styles of each and every trader – with nearly 200 easily customizable user pages and more than 12,000 soft buttons. Traders can create powerful shortcuts and assign them to hard or soft-keys and take those preferences and configurations with them though secure global free seating. Traders on the move can access their settings regardless of location whether at a soft client or another turret. Need to support multiple languages? No problem. Users can customize their interface to English, German, Portuguese, Spanish, French, Russian and many others. And it’s packed with productivity-enhancing features you would expect – from our powerful call queue functionality to dedicated automatic and manual ringdowns (ARDs and MRDs) and shoutdowns. The result: instant trading floor conversations that deliver a competitive edge. 2 Every component reliable. OpenScape Xpert is built for continuous 24/7/365 operation, and supports systems updates without downtime. It’s massively resilient. Always open and fully integrated OpenScape Xpert is built on a pure IP architecture. And that matters. To your users and What’s New your bottom line. Voice and data traffic are carried, lightning quick, over the corporate LAN, removing the need for special analogue voice lines. Get trading faster. Not only that, your high-cost dedicated channels for ARD, MRD and shoutdowns can be • Log in quicker replaced by lower-cost digital connections – saving you money. • Simplified With uptime as your objective, OpenScape Xpert simplifies support. Moves, adds and conferencing changes are easy to complete in a system built for change in live environments. • Improved call control Being open is critical too. OpenScape Xpert is built on open industry standards. It’ll • USB loudspeaker seamlessly integrate with your third-party IP PBX and voice recording solutions – so support migration is easy. And because it’s SIP-based, you can extend telecoms functionality • Faster delivery to Voice over IP (VoIP) and SIP Trunking, while adding productivity-enhancing unified and adoption of communications features. administrator changes But it’s not just IP where we make the difference. Because OpenScape Xpert supports • Enhanced interface multiple communications channels. • Expanded language Every call compliant coverage With compliance a critical concern, OpenScape Xpert has you covered. Secure Real Time Always make the call, Transport Protocol (SRTP) delivers your data with the highest degree of security, while integrating with any of the leading voice recording solutions. So whether calls are coming securely. in or going out, privacy is maintained and full compliance achieved. • Reliability: Connectivity Every component reliable enhancements, full failover branch OpenScape Xpert is built for continuous 24/7/365 operations, and supports system support if connection updates without downtime. It’s massively resilient. is lost Every single component can be doubled up and made fully redundant. Not only that, • Security: Network thanks to New Distributed Server Architecture Step2 (NDSA2) you can deploy multiple policy that checks IP System Managers in one OpenScape Xpert implementation. And that significantly devices increases the resilience of the entire system. • Infrastructure: It’s built on our OpenScape Voice platform – a carrier-grade, native SIP-based soft switch Supports standard – providing highly resilient and comprehensive voice features across the IP network. Windows Server It can support up to 3,000 branches and 6,000 business groups with multi-tenant 2012 environment capabilities. So it’s ideal for large-scale trading networks. Plus, it includes standard T for OpenScape Xpert virtualization and management options –- like support for VMware deployments. System Manager 4 OpenScape Xpert for IT Managers: • Easily move to Unify with dramatically simplified setup and maintenance, faster moves, adds and changes, and a system that is designed to be fully supported in live operation. • Connect your entire trading solution, enterprise and trader, with a flexible and fully virtualized back office. • Improve operational efficiency through centralized management. • Realize ROI through reduced power consumption and rack space, SIP lines, VMware and reduced dependence on private wires. • Be confident of regulatory compliance with voice recording and call logging through seamless integration to third-party solutions. OpenScape Xpert for IT Managers: • Easily move to Unify with dramatically simplified setup and maintenance, faster moves, adds and changes, and a system that is designed to be fully supported in live operation. • Connect your entire trading solution, enterprise and trader, with a flexible and fully virtualized back office. • Improve operational efficiency through centralized management. • Realize ROI through reduced power consumption and rack space, SIP lines, VMware and reduced dependence on private wires. • Be confident of regulatory compliance with voice recording and call logging through seamless integration to third-party solutions. OpenScape Xpert In-Depth Central to OpenScape Xpert is the state-of-the-art 6010p IP trading turret which minimizes desktop footprint and maximizes communication efficiency It’s fast: one-button access to concentrated querying and display of incoming and parked calls (prioritized call queue). It’s comprehensive: a complete range of communications modes and channels; ringdowns, shoutdowns, intercom and broadcast –– to reach the one or many individuals required to close the deal. It’s multimedia: delivering IPTV sound channels to speakers, handset or headset. It’s trackable: an instant customer record pop-up, based on Caller ID, with inbound call logging and automatic redial for missed calls. The technology: • High resolution & contrast 10.4” touchscreen • No fan or hard drive for silent, low-energy operation • Up to four handsets and 24 speaker channels per turret • Redundant LAN ports (2) and USB v2.0 ports (6) • INTEL Atom N450 1.67GHz single core CPU Tailored to your trading floor We’re serious about supporting your We’re serious about supporting your business objectives. So every OpenScape Xpert business objectives. deployment is tailored to your specific trading floor environment. So every OpenScape To do this, we offer the most complete approach to designing, implementing, maintaining Xpert deployment and operating your solution – wherever you need it. A global, world-class team of consultants, architects, project managers and engineers utilize best practices and offer is tailored to your a Professional Services portfolio that adds massive value to trading organizations of all specific trading floor sizes and complexities. environment. • Upfront advisory services. We assess your existing infrastructure and business strategy to determine short-term and long-term needs. Then we design an OpenScape Xpert solution that’s tailored to your organization’s size and complexity. • Reduce risk and meet project deadlines. Every second counts, and not just in live deployment. Getting there within your deadlines is crucial too. That’s why we provide highly skilled and experienced consultants who understand the trading business, and can guide you through all phases of your implementation. • Knowledge