Donovan Buccat 2129 Doxey Drive, San Jose, CA | 707-673-7184 | [email protected] linkedin.com/in/donovan-buccat | github.com/donovanbuccat | donovanbuccat.com d WORK EXPERIENCE Splashtop – San Jose, CA Technical Support Engineer, Mar 2020 – Present • Resolved 4500+ cases for businesses and customers of various professional backgrounds. • Troubleshot issues concerning remote access technology to facilitate a smooth work from home experience. • Provided technical support for escalations and high profile cases until resolution. • Analyzed logs to debug software issues with the macOS, linux, iOS, and Android development teams. • Created reports using JIRA for various bugs and assisted with migrations for the web development team. PROJECTS TagRide Application Full Stack Dev, Jan 2019 – June 2019 • Created a proficient front-end design for a mobile ridesharing application for iOS and Android. • Designed HTTP methods for creating driver and passenger confirmations for the server. • Constructed backend to store driver profiles, photos, and documentation as objects in Azure Cloud storage. • Designed the login page so it could fit on all devices. • Built using C#, Xamarin, and ASP.NET. • Executed all of the proper protocols in Agile including planning, sprints, and sprint reviews on team of six. Astrology Website Full Stack Dev, Mar 2018 – June 2018 • Focused on crafting visual elements of the website and also the forum which allowed people to post about their astrology signs. • Integrated tagging feature for forum posts into backend which allowed posts to be filtered by custom tags. • Built backend using python database abstraction layer to primarily store forum posts, photos, and profiles. • Utilized PythonAnywhere for hosting the full stack web application in the cloud. • Implemented login page using Google and Facebook APIs. • Built using python, web2py, html, css. Portfolio Website Full Stack Dev, June 2019 – May 2021 • Developed a portfolio website, created with React, to display my web and mobile applications. • Deployed a react web application using Amazon S3 and hosted the application in cloud storage. • Employed Amazon Route 53 a cloud DNS web service to register my domain for the web application. Pet Tracker Application Full Stack Dev, Mar 2018 – June 2018 • Designed an android application that allowed groups of users (households) to assign tasks to each other in order to take care of the pet. • Handled the implementation of allowing users to add events to their google calendars. • Utilized Firebase to send account email notifications and support user registration and login. EDUCATION University of California, Santa Cruz – Santa Cruz, CA Bachelor’s Degree – Computer Science Relevant Coursework: Abstract Data Types, Algorithmic Analysis, Web Applications, Mobile Applications, Software Design II, Computational Models, Comparative Programming Lang, Data Structures RELEVANT SKILLS Programming Languages: Java, C, Python, Swift, C#, React, HTML, CSS, JavaScript, Node.js, Perl, OCaml, MIPS, LC-3, R, Prolog, Scheme, Smalltalk Technologies: AWS S3, AWS EC2, Docker, XCode, Bootstrap, Azure, Xamarin, JIRA, Django, Confluence Operating Systems: Mac OS, iOS, Linux Mint, Unix, Windows, Android Version Control: Familiar with version control; Git, GitHub, and GitLab .