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No:2020V01 An accredited national high-tech enterprise, specialized in the development, manufacturing, sales and services of About TICA environment cleaning HVAC and thermal energy utilization sectors A comprehensive lineup of products, ranging from air handling units and fan coil units, centrifugal chillers, screw chillers, VRF units, and ORC low-temperature waste heat power generation systems with highest thermoelectric effi ciency in China Focus on indoor air quality in clean environments, with more than 60% sales revenue from clean-field related products and solutions Individual Product Champion Enterprise accredited by National Ministry of Industry and Information, with the champion product of air handling unit One of the top four Chinese brands in commercial HVAC industry TICA Vision Strive to be the international leading integrated system and service provider in clean environment and utilization of thermal energy TICA Mission Persist to maximize the value for customers through innovative technology and provide clean environment in order to improve the quality of life Contents 1 Company Profi le P01 2 Management System P07 TICA 3 Industry Niche P11 Basic Management P15 4 and Globalization R&D and Manufacturing P19 5 Capability Core Technologies P25 6 and Products After-sales P31 7 Service TICA 1 Company Profi le TICA 02 R&D and Manufacturing Capability Teamwork Integrity Collaboration Commitment TICA Customer Values Customer Focus Quality Continuous Improvement Innovation New Thinking TICA CLIMATE SOLUTIONS 03 Company Profi le More than 70 branches 5 manufacturing bases 8 factories Guangzhou Base Construction area: 60,000 m² Heilongjiang Jilin Xinjiang Liaoning Beijing Inner Mongolia Tianjin Base Tianjin Hebei Floor area: 40,000 m² Gansu Shanxi Shandong Construction area: 30,000 m² Qinghai Ningxia Shaanxi Henan Jiangsu Tibet Shanghai Sichuan Hubei Anhui Chongqing Zhejiang Hunan Jiangxi Guizhou Fujian Yunnan Guangxi Guangdong Taiwan Hong Kong Macao Nanjing Headquarters Hainan Floor area: 170,000 m² Construction area: 90,000 m² Chengdu Base Kuala Lumpur Factory Nanjing FUCA Automation Construction area: 20,000 m² Floor Area:10,000 ㎡ Technology Co., Ltd. Construction area: 10,000 m² TICA 04 R&D and Manufacturing Capability TICA Milestones 2010 Guangzhou factory 2011 established Nanjing factory relocated Japanese executives employed Quality Enhancement Plan started 1999 2002 First factory Tianjin factory established established in Nanjing 1995 2008 TICA brand registered Sales revenue reached RMB1 billion; Accredited as a High & New Tech Enterprise 2004 TICA’s system automatic control company - Nanjing FUCA Automation Technology Co., 1998 Ltd. established First patented invention of AHU with labyrinth structure 1991 Company established TICA CLIMATE SOLUTIONS 05 2017 • Individual Product Champion 2015 Enterprise by MIIT, which is the only 2012 one in HVAC industry; National-recognized enterprise •Mayor Quality Medal; One of the fi rst enterprises to technology center; • 2017 Industrial brand cultivation phase out HCFC; Global strategic joint capital model enterprise by MIIT; First to achieve the goal; cooperation with United Technologies A demonstration enterprise of Corporation (UTC); the United Nations Environment ISO class 1 super-clean integrated Program and China’s Ministry of system won the fi rst prize of CMIST; Environmental Protection TICA Osaka Institution founded 2018 • Strategic Cooperation with Yanmar, 2016 and GHP product launched; • Global JV Cooperation with SMARDT Postdoctoral programme established in OFC; World-class super-speed centrifugal • Metro Station High Effi ciency Cooling chiller launched with technology System in Guangzhou awarded as licensing from Carrier the fi rst one in China and in a leading TICA PureCycle ORC Low-temp Power position in the world Generation System Production Base (Nanjing TICA Thermal Technology 2013 Co., LTD.) founded 2019 National Green Industry Building. No.001 certifi ed Completed the plant in Kuala Lumpur (three-star) in China; Testing Established the fi rst gas heat pump Center accredited by CNAS; (GHP) air-conditioning lab in China First in China to get Eurovent Acquired the world's second largest Certifi cation geothermal power generation company – EXERGY from Italy 2014 First VRF production line based on Japanese technology completed Enterprise academician workstation founded TICA 0606 R&DCompany and ManufacturingProfi le Capability Individual Product Champion Enterprise Accredited by NMII (Only one in manufacturing sector), with the champion product of air handling unit National Green Industry Building. No.001 in China (fi rst one in China) First enterprise to achieve the HCFC Phase-out Honor and Awards Project in China Vice Chairman Member of China Refrigeration and Air-conditioning Industry Association Chairman Member of Clean Room Technology Committee, CRAA TICA National-Recognized Enterprise Technology Center (Jointly certifi ed by the National Development and Reform Commission, Ministry of Science and Technology, Ministry of Finance, General Administration of Customs, and State Administration of Taxation) Enterprise Academician Workstation Postdoctoral Programme Awarded Nanjing Mayor Quality Prize in 2016 Jiangsu Manufacturing Outstanding Contribution Award in March 2017 published on a government notice (Smart Manufacturing Enterprise) TICA CLIMATE SOLUTIONS 07 TICA 2 Management System TICA 08 R&DManagement and Manufacturing System Capability Introduction of Amoeba Management Model The Process to Cultivate People Kazuo Inamori Purpose Process Results Total participation as all Small units Transparency staff behaving like owners (10~20 persons/fi nancial unit) (Striving for market competitiveness) (key personnel) Visualization of all business costs Make clear of fi gures on the account book Consistency between physical existence, document and money fl ow Cross checking TICA CLIMATE SOLUTIONS 09 About the ACE from UTC ACE is the operating system in UTC, which has gradually evolved from the concept of lean manufacturing. ACE enables all UTC employees to do their work using very simple tools and to ensure to consistently deliver benefits to our customers and to improve value fl ow. The core elements of ACE are culture, ability and tools. Ability Tool Culture TICA 1010 R&DManagement and Manufacturing System Capability Ten-Years Quality Enhancement Program TICA has introduced a Japanese management team to implement the very fundamental management in terms of 5S, standardization, workflows and execution capability, and improves the overall human quality from top managers to TICA workers, with the aim of enhancing the TICA quality to reach and exceed the Japanese manufacturing standard. TICA Quality = Made in Japan TICA CLIMATE SOLUTIONS 11 TICA 3 Industry Niche TICA 12 R&D and Manufacturing Capability Reference Projects Zhongnanhai Great Hall of the TheThe OlympicsOlympics People Bird Nest The Olympics Cube China C919 Aircraft Production Base China Rocket Base Sold to more than 50 countries and regions,including Turkey,Azerbaijan, Prestigious Projects Russia,Georgia,Chile,Argentina,Singapore,Malaysia,Indonesia, in Overseas Market Philippines and UAE,etc. Mendoza Government Ciblnong Shopping Center, Maldives Water Airport building, Argentina Indonesia AKFA Medical Center, Bali resort hotel Uzbekistan Singapore’s IMM Mall Puertos Business Center, BIOCAD from Russia Argentina BK Business Center, Belarus TICA CLIMATE SOLUTIONS 13 The largest central air conditioning Metro Line Sector supplier of China Metro Serving 60 lines in 15cities Guangzhou Metro Line 13: TICA and Guangzhou Metro Group jointly built Baijiang Station and Xintang Station into demonstration stations of high-effi ciency energy-saving computer room Shenzhen Metro Line 11: Won Luban Award 2019 with support from TICA Changchun Metro Hohhot Metro Line 1 Beijing Metro Lines 1, 2, 5 and 10, Beijing Airport Line Qingdao Metro Lines 1 and 8 Tianjin Metro Xuzhou Metro Line 2 Wuhan Metro Lines 2 and 6 Nanjing Metro Line 4 Xi'an Airport Light Rail – Airport Station, Xi'an Metro Line 5 Wuxi Metro Line 1 Chengdu Metro Lines 3, 5, and 6 Chongqing Metro Line 9 Shanghai Metro Lines 6, 7, 9 and 11 Guangzhou Metro Lines 4, 5, 6, 7, 8 and 13 Suzhou Metro Lines 1, 2, 5 and East Extension of Line 2 Guiyang Metro Lines 1 and 2 Hangzhou Metro Line 2 and Phase 2 Shenzhen Metro Lines 1, 2, 9, 10 and 11 Hong Kong Metro and Extension The largest supplier of integrated clean Clean Room Application in Operation room equipment for operating room in China Serving over 6000 Grade-A Class 2 and Departments of Hospitals Class 3 hospitals Beijing Military General Hospital Lanzhou Military General Hospital Peking Union Medical College Shanghai Children’s Hospital Hospital Beijing Tongren Hospital Shanghai Ruijin Hospital Navy General Hospital Air Force General Hospital Shanghai Huashan Hospital Shanghai Changhai Hospital International Peace Maternity and Jiangsu Province Hospital Child Health Hospital TICA 14 R&D and Manufacturing Capability Clean Room Application in The largest supplier of clean room equipment in China Electronic Industry Serving over 2000 electronics enterprises Clean Room Application in The largest supplier of clean room equipment in China Bio-pharmaceutical Industry Serving over 3000 GMP-certifi ed pharmaceutical facilities Clean Room Application in The best supplier of clean room equipment for paint shops in China Paint Shops Sector Serving famous