Guide to ServiceS For Older Delawareans and Persons with Disabilities A publication of Delaware’s Aging and Disability Resource Center 800-223-9074 www.DelawareADRC.com Updated July 2015 276-1466 Our clients love our SWAN program! Heard on WDEL The IRA Guys unique SWAN Program gives retiree’s “Sleep Well At Night” insurance. What are your biggest worries in retirement? Planning for your retirement involves making critical decisions that will affect the financial health of you and your family. There are many complicated decisions to be made and the wrong choice could put your hard earned money at risk. Our job is to help you “Sleep Well at Night” And we our job! Give us a call today and ask for our FREE educational retirement video titled “Retirement Rescue” 302-472-4897 www.theIRAguys.com 1 Table of Contents Accessibility and Assistive Technologies...........................14 Adult Protective Services.....................................................25 Caregiving and Respite Resources..................................... 27 Consumer Agencies and Consumer Services....................60 Crime Prevention and Victims’ Assistance........................67 Education................................................................................. 76 Emergency Preparedness..................................................... 82 Employment Counseling, Placement and Referral........................................................ 85 Financial Assistance...............................................................88 Food Programs and Food Delivery Services.....................93 Government Programs........................................................100 Home Health Care and Personal Assistance...................105 Hospice....................................................................................126 Housing Options and Services and Long Term Care Facilities....................................................129 2 For the most complete and up-to-date listings go to www.DelawareADRC.com. Interpreters and Services for the Deaf........................... 156 Joining Generations.............................................................158 Legal and Financial Services..............................................168 Long Term Care Ombudsman Program............................176 Medical and Dental Services and Information..............179 Mental Health Services.......................................................194 Personal Emergency Response Systems......................... 204 Recreational Activities........................................................206 Rehabilitation and Physical, Occupational and Speech Therapy.....................................................................212 Senior Centers.......................................................................221 Social Security, Medicare, Health Insurance and Prescription Programs.........................................................225 Support Groups.....................................................................230 Transportation...................................................................... 235 Volunteerism......................................................................... 238 Looking Out For You – Organizations and Resources For You..............................241 3 DELAWARE HEALTH AND SOCIAL SERVICES DIVISION OF SERVICES FOR AGING AND ADULTS WITH PHYSICAL DISABILITIES At your service throughout Delaware Phone: 1-800-223-9074 E-mail: [email protected] Web: www.dhss.delaware.gov/dsaapd TDD: (302) 391-3505 and (302) 424-7141 CLIEnT Services ADMInistration Main.Administration.Building. new Castle County . First.Floor.Annex University.Plaza. 1901.North.DuPont.Hwy. Oxford.Building,.Suite.200 New.Castle,.DE.19720 256.Chapman.Rd.. (302).255-9390 Newark,.Delaware.19702 (800).223-9074 (302).391-3500 Fax.(302).255-4445 (800).223-9074. Fax.(302).391-3501 www.dhss.delaware.gov/dsaapd. Kent/Sussex Counties [email protected] Milford.State.Service.Center 18.North.Walnut.St. Milford,.Delaware.19963 (302).424-7310 (800).223-9074 Fax.(302).422-1346. 4 For the most complete and up-to-date listings go to www.DelawareADRC.com. Additions? CorreCtions? suggestions? Much as we try to get it right, sometimes information falls through the cracks. Or it changes. This year, we’ve added a lot of new content, and we might have a few growing pains. So please help us out by sending additions, corrections or suggestions to the attention of the Services Guide Editor: By mail: Division.of.Services.for.Aging.and.Adults.with.Physical.Disabilities. Herman.M..Holloway,.Sr..Campus. Main.Administration.Building,.First.Floor.Annex. 1901.N..DuPont.Hwy.. New.Castle,.DE.19720 By phone: .1-800-223-9074 By fax: .(302).255-4445 By email: [email protected] Thank.you! The.Guide.to.Services.for.Older.Delawareans.and.Persons.with.Disabilities. is.made.available.by: The.State.of.Delaware Jack.Markell,.Governor Delaware.Health.and.Social.Services Rita.Landgraf,.Secretary Division.of.Services.for.Aging.and.Adults.with. Physical.Disabilities./.Aging.and.Disability. Resource.Center William.Love,.Director 5 How To Use This Guide The.Guide.to.Services.for.Older.Delawareans.and.Persons.with. Disabilities.contains.a.wealth.of.information.about.services.and. programs.around.our.state. The.guide.is.organized.into.numerous.sections,.each.of.which. provides.information.on.a.specific.subject,.such.as.a.type.of. service.or.program..Most.sections.contain.a.short.description.of. the.service.and.a.list.of.service.providers.along.with.their.contact. information..The.sections.are.presented.in.alphabetical.order,. starting.with.Accessibility.and.ending.with.Volunteerism..A.full.list. of.subjects.can.be.found.in.the.Table.of.Contents.at.the.beginning. of.the.guide.. To.find.information.about.a.specific.service.provider.or.resource,. such.as.a.senior.center.or.a.home.care.agency,.you.can.look.in.the. Index.at.the.end.of.the.guide..The.index.lists.the.organizations.and. resources.included.in.the.guide.and.the.page.number(s).where.you. can.find.information.about.them. The.Guide.to.Services.is.available.in.print.format.and.on.the.web.. The.web.version.is.formatted.for.easy.navigation..Just.follow.the. links.next.to.the.guide.to.visit.the.various.sections..An.advantage. of.the.web.version.is.that.you.can.adjust.the.size.of.the.font.to.suit. your.needs..To.access.the.web.version.of.the.guide,.visit.. www.dhss.delaware.gov/dsaapd.. 6 For the most complete and up-to-date listings go to www.DelawareADRC.com. You.can.also.visit.the.Delaware.Aging.and.Disabilities.Resource. Center.(ADRC).website.at.www.DelawareADRC.com.to.get.a.copy. of.the.guide.and.use.the.Service.Search.feature.of.the.site.to.learn. about.services.in.your.county. Smartphone users: Want.quick.access.to.the.information?. Scan.the.codes.below.to.find.us.on.the.web.within.seconds! Delaware.Division.of.Services.for. Delaware.Aging.and. Aging.and.Adults.with.Physical. Disability.Resource.Center. Disabilities (ADRC) www.dhss.delaware.gov/dsaapd www.DelawareADRC.com Still can’t find what you are looking for? Contact.the.Delaware.ADRC.by.phone.(800-223-9074).. or.email.([email protected]).. and.someone.will.be.glad.to.assist.you! 7 At Your Service… A summary of the services provided by the Division of Services for Aging and Adults with Physical Disabilities (DSAAPD) and funded by the Division through the Older Americans Act, the Social Services Block Grant, and appropriations by the State of Delaware. Adult Day Services –.provide. Assistive Devices.–.equipment. activities.and.assistance.for.people.with. that.allows.people.to.function.more. physical.and/or.mental.challenges. independently,.ie..shower.or.bath.chair,. ramp,.stair.glide,.etc. Adult Foster Care.–.a.housing. option.for.people.who.need.some. Attendant Services.–.provide. supervision.and.can.no.longer.remain.in. personal.care.and.support.services.so. their.own.homes. people.can.live.in.the.community.in. their.own.home.or.with.their.family. Adult Protective Services.–. responds.to.cases.of.suspected.abuse,. CARE Delaware –.supports. neglect.or.exploitation.of.impaired. caregivers.with.respite,.support. adults. groups,.education.and.resource.centers. statewide.. Alzheimer’s Day Programs.–.day. programs.for.persons.with.Alzheimer’s,. Case Management –.helps.older. including.medical,.recreational.and. persons,.persons.with.disabilities.and. personal.care.services. caregivers.get.connected.to.the.services. they.need. Alzheimer’s Respite.–.offers.brief. periods.of.relief.to.caregivers.and. Congregate Meals.–.provided.daily. gives.them.some.time.away.from.their. in.group.settings.such.as.senior.centers. caregiving.responsibilities. Delaware Senior Medicare Assisted Living.–.a.residential. Patrol Program.–.provides. option.including.personal.services.and. information.to.Medicare.beneficiaries.on. light.medical.or.nursing.care. how.to.detect.possible.fraud.and.abuse. 8 For the most complete and up-to-date listings go to www.DelawareADRC.com. Money Management.–.to.promote. Legal Services.–.provides.help.with. and.prolong.independent.living.for. matters.such.as.power.of.attorney,.living. persons.who.are.at.risk.of.losing. wills,.consumer,.housing.and.medical. their.independence.due.to.inability.to. issues. manage.their.financial.affairs. Long Term Care Ombudsman Emergency Response System.–. Program.–.investigates.and.resolves. a.device.that.allows.a.person.to.get. complaints.made.by.or.on.behalf.of. immediate.help.in.the.event.of.an. residents.of.long.term.care.facilities.