OPEN STANDARDS RESEARCH BY INDUSTRY / BY RESEARCH AREA As of 07.01.2012 Table of Contents Research Area (By Industry) Page Number FINANCIAL MANAGEMENT 2 HUMAN CAPITAL MANAGEMENT 8 SUPPLY CHAIN MANAGEMENT 11 PRODUCT DEVELOPMENT 15 INFORMATION TECHNOLOGY 16 INNOVATION 18 READY TO BENCHMARK YOUR PROCESSES? For more informa on, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 • e-mail: [email protected] © 2012 APQC. All rights reserved OPEN STANDARDS RESEARCH FINANCIAL MANAGEMENT (by Industry) As of 07.01.2012 AEROSPACE • OK Tires • Fresh Meat Processing • T Thai Snack Food Company • Peugeot Citroën • Furnist Industry Company • Task • Advanced Coa ng Technologies • Proeza • G&J Greenall • Thai Union Frozen Products • Airbus • Proton Holdings • Garlock Sealing Technologies • The Peace Canning Company • Alliant Techsystems • PT Astra Interna onal • Grandis • The Schwan Food Company • BE Aerospace • Rane Engine Valves • Groupe Danone • Thepkincho Company • Cobham • Robert Bosch • Guangdong Midea Electric • Thong Thai Tex le • Dassault Avia on • Ssangyong Motor Company Applicances • Tipco Food Company • Fuji • Suzuki Motor • Hallmark - Crown Financial • Tommy Hilfi ger Group • General Dynamics • Toyota Service • Toyota • General Electric • UMW • IT Foods Industry • Toys R Us • IHI Corpora on • VISTEON • Jarden • True Temper Sports • Kawasaki • Volkswagen • Jo-Ann Stores • Tyson Foods • Korean Airlines • Volvo • Johnson Outdoors • Union Garment Company • Lockheed Mar n • K.T. Thai Local Products • United Tex le Mills Company • Thales CONSUMER PRODUCTS/ • Kra Foods • Vertex Apparel • The Boeing Company PACKAGED GOODS • Krajowa Spolka Cukrowa • VERTIS • Kuala Lumpur Kepong • Viterra AUTOMOTIVE • Acme Industries • Lavazza • W.L. Gore & Associates • Advance Food Company • ATC Logis cs & Electronics • LifeWay Chris an Resources • Whirlpool • Agro-on • Audi • Ligge Vector Brands • Wilmar Interna onal • Ampol Food Processing • BMW • Li le Lady Foods • Wise Foods • AstenJohnson • Bosch • Mirza Interna onal • XanGo • Avnet • Brembo • Nanyang Fabric • Avon Products • Caterpillar • Nutriscience Technology DISTRIBUTION/ • Bolthouse Farms • China FAW Group • Olam Interna onal TRANSPORTATION • Brasil Foods • Chrysler • P.P. Parawood • Brightpoint • Air Canada • Cooper-Standard Automo ve • Pacifi cs Seafood Group • Campbell Soup • Air France - KLM • Daihatsu Motor • Palermo Villa • Cargill • Alitalia • Daimler • Paraworld Furniture • Castle Peak Holdings • AMR • Delphi • Pepsico • Central Meat and Foods • BNSF Railway • DENSO Corpora on • Perdue Farms • CocaCola Hellenic Bo ling • Bri sh Airways • Denway Motors • Podium Holding Group • Cooper Industries • Celadon Group • DGP Hinoday Industries • Prac ca Company • CQC • Con nental Airlines • Eaton • Raja Uchino • Daisin Product • Delta Air Lines • Fiat • Ring Companies • Doi Kam Products • Deutsche Lu hansa • Ford Motor Company • Saralee • Dole Food Company • E.ON • General Motors • Seiko Instruments • Double Star Industry • Eagle Transport • Georg Fischer • Senco Products • Dwell Furniture • easyJet • Honda Motor • Siam Tin Food Product • Electrolux • El Paso Corpora on • Hyundai Motor Company • SOLAE • Emerson • Emirates • Interna onal Truck and Engine • South East Wood Company • Estee Lauder • ENG • ITT Industries • SRAM • Foremost Farms USA • ExpressJet Airlines • Johnson Controls • Sun-Rype Products Coopera ve • Ferrovie Nord • Kia Motors • Superb • Foster Farms • General Dynamics READY TO BENCHMARK YOUR PROCESSES? For more informa on, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 • e-mail: [email protected] © 2012 APQC. All rights reserved Page 2 OPEN STANDARDS RESEARCH FINANCIAL MANAGEMENT (by Industry) As of 07.01.2012 • Hainan Airlines • L3 Communica ons • Apex Equity Holdings • KB Financial Group • Hitachi • Lenvo Group • ASC Holding • Lloyds Banking Group • Japan Airlines • LG Electronics • Asian Development Bank • Malayan Banking • Kansas City Southern Railroad • Logitech • Banco Bradesco • Marshall & Ilsley Bank • Lee County Port Authority • Medtronic • Banco de la Nación Argen na • Maybank Singapore • NAV Canada • Mitsubishi • Banco do Brasil • MIAG • NMK Management Services • Na onal Semiconductor • Banco Español de Crédito • Mitsubishi • Pacifi c Gas and Electric Corpora on • Banco Santander • Mizuho Financial Group Company • NEC • Bancolombia • Na onal City • Satellite Logis cs Group • Network Appliance • BancorpSouth • Na xis • Singapore Airlines • NMS Communica ons • Bank of America • Nelnet • Southwest Airlines • Nokia • Bank of China • Premier • Texas Air Composites • ON Semiconductor • Barclays Bank • Pruden al • TNT Express • Orbotech • BB&T • Rabobank • TNT Post • Panasonic • BNP Paribas • Royal Bank of Canada • Toho Gas • Philips • California Bank & Trust • State Bank of India • UIS Airways Group • Pioneer Electronics • Capital City Bank Group • Sumimoto Mitsui Financial • United Con nental Holdings • Quanta Computer • Capital Exper se Group • Raytheon • Capital One • SunTrust Banks ELECTRONICS • Research In Mo on • Caribbean Development Bank • Swedbank • Robert Bosch • Cathay Financial Holding • The Royal Bank Of Scotland • Acer • Samsung • Chicago Federal Home Loan • The Siam Commercial Bank • Andrew Corpora on • Schneider Electric Bank • The Vanguard Group • Anritsu • Sony • China Construc on Bank • The World Bank Group • Apple • STMicroelectronics • Ci bank • TransGlobe REIT • Atmel Corpora on • Sun Microsystems • Ci group • U.S. Bancorp • Avago Technologies • Technicall University • Comerica • Vitol • Avocent • Teradyne • Commerce Bancshares • Webster Financial Corpora on • Cisco Systems • Texas Instruments • Commercial Federal • Wells Fargo • Compal Electronics • The Berquist Company • Corporate Renaissance Group • William Blair & Company • Danaher • Timex • Credit Suisse • Dell • TomTom • Diners Club of North America GOVERNMENT/MILITARY • Detector Electronics • TPV Technology • Eaton Vance • Elektrobit • Arcadia Housing • Tyco Electronics • For s Banque • Flextronics Interna onal • Asian Development Bank • ViaSat • Goldman Sachs • Foxconn Technology • AusCheck • Xerox • Grant Thornton • General Dynamics • Birmingham City Council • Hilton • Graybar • Bri sh Columbia Securi es FINANCIAL SERVICES/ • Home Services of America • Hewle -Packard Commission BANKING • HSBC • Huawei Technologies • Broward County Florida • ICICI Bank • Infi neon Technologies • African Development Bank • City of Dallas • Industrial and Commercial Bank • Ingersoll Rand • Agricultural Bank of China • Defra of China • Intel • Alliance Data Systems • DFAS • ING • Invensys Enterprise • Direc on des Construc ons • Itaú Unibanco • ITT Industries • American Express Navales Services • JP Morgan Chase • JEOL • AmInvestment Bank • Employees Provident Fund READY TO BENCHMARK YOUR PROCESSES? For more informa on, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 • e-mail: [email protected] © 2012 APQC. All rights reserved Page 3 OPEN STANDARDS RESEARCH FINANCIAL MANAGEMENT (by Industry) As of 07.01.2012 • FDIC • Bemis • Mitsubishi • Assurant • Federal Avia on Administra on • Bharat • Mobility Works • Assured Guaranty • Florida Department of Revenue • Brand Energy & Infrastructures • Moen • Aviva • Gauteng Shared Services Centre Services • Monitor • AXA • Gobierno del Estado de Sinaloa • BT Forkli France • Mueller • Berkshire Hathaway • Gobierno Federal de Los • Carlisle Companies • Newell Rubbermaid • Blue Cross Blue Shield Estados Unidos Mexicanos • Central States Manufacturing • Nissan • Caifor • JPJ - Road Transport • Channell Commercial • Novellus • California Casualty Department • Chicago Rivet • Ohio Gra ngs Management • Ministerio de Hacienda y • Coats Thread • OSRAM GmbH • China Life Insurance Credito • Colgate Palmolive • PaperlinX • China Pacifi c Insurance • Offi ce of the Comptroller of the • Comercial Metals Corpora on • Plymouth Tube Company • CNP Assurances Currency • Construc on Accessories • Precise Technology • Conseco Services • Ontario Management Board • Cooper Industries • Rayonier SE Wood Products • Con nentale Secretariat • CPR Gomu Industrial • Robbins Manufacturing Krankenversicherung • Ontario Shared Services • Crown Holdings • Rockwell Automa on • Country Financial • Province of Ontario, Canada • Cymao Holdings • RPS Technologies • Dai-ichi Mutual Life Insurance • Sarasota County Government • Domtar • S. K. Polymer Company • Saskatchewan Government • Emerson • SCA Tissue • Delta Dental of Illinois • Sheffi eld City Council • Encore Wire • Siam Rubber • Dongbu Insurance Company • Singapore Technologies • Fluid Management • SIG Combibloc Russia/CIS • Electric Insurance Company Engineering • FMC Technologies • Solo Cup • ERGO • Stadt Zurich • Foamex Interna onal • Thai Asia Polymer • Group Health Coopera ve • State of Oregon • Fymaster • Thomas Steel Strip • IAG NZ • Svensk Exportkredit • Gambro Asia Pacifi c • Unifi ed Brands • ING • The Port Authority of New York • General Dynamics • Union Pa anakij • Intact Financial Corpora on and New Jersey • Georgia Pacifi c • United Fabric • Irish Life Corporate Business • Therapeu c Goods • Goodyear Tire & Rubber • US Axle • Lloyds Banking Group Administra on • Griswold Controls • Wausaw Paper • Marsh Supermarkets • United States Air Force • Harley-Davidson • Weyerhaeuser • Massachuse s Mutual Life • US Department of Agriculture • Hayakava Eastern Rubber • Wipro Insurance Company • US Department of State Company • WNA American Plas c • Medica • US