Obsolescence Management @ Siemens Spare Parts Logistics Philip Klever – Siemens Mobility GmbH, Customer Service Unrestricted © Siemens Mobility GmbH 2019 siemens.com/mobility-services Unrestricted © Siemens Mobility GmbH 2019 Page 2 06/03/2019 Siemens Mobility Services Organizational structure of Siemens Mobility GmbH Siemens Mobility Michael Peter Sabrina Soussan Karl Blaim (CEO) (CEO) (CFO) Business Units Turnkey Projects Mobility Management Rolling Stock Customer Services and Electrification Andre Rodenbeck (CEO) Ralph Hasselbacher (CEO) Albrecht Neumann (CEO) Johannes Emmelheinz (CEO) Timo Nentwich (CFO) Carsten Schladitz (CFO) Marko Feulner (CFO) Laurenz Kirsch (CFO) Products, solutions and turnkey Short-distance, regional and long- Complete rail and road solutions Innovative services for rolling stock systems for rail and road distance rolling stock, and product and rail electrification solutions and infrastructure throughout the automation and optimization and system solutions for passenger entire life cycle and freight transport Unrestricted © Siemens Mobility GmbH 2019 Page 3 06/03/2019 Siemens Mobility Services Our service offerings serve the whole Mobility portfolio We offer services and service contracts for your requirements Whatever your rail business is … Rolling Stock (CS RS) Mobility Management (CS MM) High Speed trains Commuter trains Locomotives Rail Automation Turnkey Projects & Electrification (CS TPE) Metros + APM1) Light Rail Passenger Coaches Rail Electrification Frame Agreement … our offerings Spare Part Upgrade Operation On Demand Supply serve your needs! Services Services Services Maintenance Digital Qualification Support & Services Services Services Supply Full Service SIMOS ® Service Portfolio Railcover® Service Contracts 1) Automated People Mover Unrestricted © Siemens Mobility GmbH 2019 Page 4 06/03/2019 Siemens Mobility Services Siemens Mobility Services Excerpt of our maintenance references around the globe America Africa Chile France Netherlands Switzerland Algeria Santiago – Metro communications RATP-OVS (Orly) – VAL (2001-2027) ProRail BV - Simis W/C (2014-2024) Bernmobil – Combino (2016-2029) Algier – Metro (2009-2020) system (2008-2019) Paris CDG APM - VAL 208 (2015-2022) HSL Zuid (2006-2031) railcare - Vectron (2017-2025) Santiago – Metro (2005-2017) Keolis Lille – VAL (2011-2018) SBB CI – Vectron (2018-2033) Poland Valparaiso – Metro (2014-2019) Tisséo (Toulouse) – VAL (2011-2020) Asia, Australia PKP IC – U4-D (1997-2019) Turkey Dominican Republic Keolis Rennes – VAL (2006-2018) PKP Cargo – Vectron (2016-2024) TCDD – Velaro (2015-2024) Australia OPRET (Santo Domingo) – Metro Germany Poznan – Combino (2007-2019) Melbourne – Metro (2000-2018) (2009-2018) TransRegio – Desiro ML (2008-2023) United Kingdom Portugal China Rhein-Ruhr-Express – South West Trains – USA 1) HXD1 Loco MS (2013-2018) Desiro HC (2018-2050) SIMEF – Loco MS (2011-2026) Desiro (2002-2025) Amtrak – ACS-64 (2014-2029) HXD1B Loco MS (2013-2021) boxXpress – Vectron (2013-2024)/ Refer – Signaling (2000-2019) Heathrow Express – Desiro (1997-2023) All Aboard Florida (2018-2048) Hong Kong – West Rail Line (2008-2020) (2016-2027) Refer – Substations (2010-2018) TransPennine Express – Chicago Department of Aviation – VAL Alpha Trains – Vectron (2017-2025) Desiro (2005-2024) Beijing – Jing Jin DPL Line (2011-2019) (1994-2017) Russia Captrain / ITL – Vectron (2017-2025) London Midland – Desiro (2005-2025) Shenzhen – Line 4 (2013-2019) RZD – Desiro RUS (2011-2060) RDC Autozug Sylt – Vectron Diesel ScotRail – Desiro (2008-2020) India (2017-2021) RZD – Velaro RUS (2007-2045) Northern Rail – Class 333 (1998-2025) Central Railway Mumbai – Potsdam – Combino (1999-2019) RZD – Luzhskaya Cargo (2014-2026) Europe Angel Trains – Desiro Class 360 (2004- EMU (2017-2020) Spain LEAG (1996-2024) 2018) Indian Railway – WDx4 (2017-2020) Austria 2) Düsseldorf – Skytrain (2002-2027) Nertus – Velaro E (2007-2023) Thameslink – Desiro City (2015-2045) Delhi Rapid Metro Gurgaon (2013-2023) Wiener Lokalbahnen Cargo – Adif HSL Telecom (1992-2025) U4 (2014-2022) / Vectron (2011-2022) Hungary EIL – Velaro Eurostar (2015-2030) Qatar Adif Madrid Levante (2010-2018) STB – U4 (2015-2021) GySEV – Vectron (2017-2047) London Crossrail (2017-2033) Education City LRT O&M Adif Barcelona-Figueras (2012-2018) Edinburgh Tram Network (2014-2024) (2018-2021) ELL (starting 2017) Italy Adif Technical Support Conventional Saudi Arabia Bulgaria InRail – U4 (2011-2017) Lines (2014-2019) Mekka-Medina – Highspeed Line BDZ – Desiro (2005-2020) MRCE – Vectron/F4 (2014-2019) Metro de Barcelona (TMB) (2009-2018) (2019-2026) FUC – U4 (2011-2017) Czech Republic Metro Madrid on board units CFI – Vectron (2015-2017) Thailand (2006-2024) Prag – Metro (2005-2019) FuoriMuro – Vectron (2016-2018) MRT Bangkok – Metro (2004-2029) Denmark DB Cargo – Vectron (2016-2021) / HSL Olmedo- BTS Bangkok – Skytrain (1999-2029) Orense-Santiago (2015-2035) Freight Locos (1997-2019) F4 (2017-2022) BTS Bangkok – Metro trains (2018-2034) Adif – Highspeed Network Spain (2015- Banedanmark (2012-2043) GTT – Turin VAL (2008-2018) ARL Bangkok – Airport Express (2016-2019) 2025) Commuter and regional trains High speed and Intercity trains Locomotives Urban transport Rail automation Rail electrification Turnkey solutions 1) Joint venture of Siemens und EMEF 2) Joint venture of Siemens und Renfe Unrestricted © Siemens Mobility GmbH 2019 Page 5 06/03/2019 Siemens Mobility Services Our Portfolio Increase efficiency, availability and reliability Siemens Mobility Services – we keep the world running Maintenance Spare Part Digital Upgrade Qualification Operation Services Services Services Services Services Services Proven solutions for Easy and excellent Smart remote Expertise to enhance Certified solutions for Complete solutions maximum availability solutions for monitoring and data the value of your testing systems and to optimize and efficiency optimized spare part services for systems training customer operation and inventories maximum personnel performance reliability Unrestricted © Siemens Mobility GmbH 2019 Page 6 06/03/2019 Siemens Mobility Services Mobility Services SIMOS® Portfolio – our offerings for you Spare Part Upgrade Operation Services Services Services Maintenance Digital Qualification Services Services Services Easy Expert Complete Daily Spares Features Technical Operations Smart Certified Proven On-Site Easy Monitoring Expert Training Spares® SITRAIL® D Proven Maintenance Smart Certified Test Management Easy Data Analysis Expert and Validation Repair Refurbishment Proven Overhaul & Easy Smart Certified Repair Obsolescence Prediction Consulting Railcover® Proven Overhaul – Solutions Smart Certified Service-Contracts Point Machine Easy Measurement Testguide Sparovation Part® Proven Accident Smart Repair Security Proven Smart Infrastructure Care Guidance Smart Documents SIMOS® Service-Portfolio Unrestricted © Siemens Mobility GmbH 2019 Page 7 06/03/2019 Siemens Mobility Services What is obsolescence management? Planning for obsolescence can be complicated Obsolescence is the lack of delivery by the original supply source and the consequent lack of availability. “Obsolescence is unavoidable and cannot be prevented but visionary and careful planning can minimize its effects.“ DIN 62402:2007 Unrestricted © Siemens Mobility GmbH 2019 Page 8 06/03/2019 Siemens Mobility Services Everyday OM solutions Things we regularly do: search for used components cannibalization last time buy (if we know it in time) Car wrecking yard in Aurich, Germany nothing (& getting upset/angry) Last stock of obsolete doorknobs for sale @ IKEA Augsburg Unrestricted © Siemens Mobility GmbH 2019 Page 9 06/03/2019 Siemens Mobility Services SIEMENS MOBILITY – Obsolescence Management Approach 1 Team Monitor – strategic parts surveillance Proactive Obsolescence Management 2 Team PCN – notification distribution Create & forward PCN/PDNs 3 Team Solution – Solving individual cases Reactive Obsolescence Management Repair Repair New parts guaranteed attempted phase-out end Unrestricted © Siemens Mobility GmbH 2019 product lifecycle Page 10 06/03/2019 Siemens Mobility Services 1. Information gathering: central inbox: [email protected] 2. Information enrichment: • Concerned material (A2Vs …) • Concerned projects (BoMs in SAP) • Currently concerned offers Team 2 • Previous orders PCN 3. Information distribution notification distribution 4. Support of machine-readable Enriched information are the most valuable trade goods of OM. 5. PCN Distribution: • As man-readable email • As machine-readable SmartPCN UnrestrictedUnrestricted © Siemens Mobility GmbH 2019 PageSeite 11 06/03/2019 Siemens Mobility Services Collaboration in the Obsolescence Management Portal (OMP) 24903 OM Portal case tracking & cooperation Monitoring & Documents • 33 operators from 4 countries and comments & discussions • over 100.000 vehicles • EMUs, railcars, passenger coaches, trams, underground trains and buses • solved approx. 1000 problems together • SIEMENS Mobility GmbH provides data more infos: https://www.mobility.siemens.com/apps/obsoleszenzmanagement/ & www.obsolescence-management.net Unrestricted © Siemens Mobility GmbH 2019 Page 12 06/03/2019 Siemens Mobility Services SmartPCN Creator Team 2 PCN notification distribution UnrestrictedUnrestricted © Siemens Mobility GmbH 2019 PageSeite 13 06/03/2019 Siemens Mobility Services Team 2 PCN notification distribution UnrestrictedUnrestricted © Siemens Mobility GmbH 2019 PageSeite 14 06/03/2019 Siemens Mobility Services