V4.91 VEREX Director User's Guide Contents Welcome ..................................................................................................................................................... 1 Entering an Area and Disarming the System .......................................................................................... 2 Welcome to VEREX Director .................................................................................................................. 4 Start-up and Logging In ............................................................................................................... 4 Exiting, Logging Off, or Changing Operators ............................................................................... 6 The Desktop ................................................................................................................................ 7 Other Desktop Choices ................................................................................................................ 8 Running Reports, and Monitoring System Activity .............................................................................. 11 Time-and-Attendance Reporting ........................................................................................................... 12 Required-Attendance Time-Periods ..................................................................................................... 16 Roll-Call Reports (v4.61) ...................................................................................................................... 18 Reporting on System & Personnel Activity ........................................................................................... 19 Reporting on Previous Guard-Tours ..................................................................................................... 22 Reporting on User Access Authorities (by Area, Door, or Floor) .......................................................... 24 Reporting on Users, System/Device Settings, etc. ............................................................................... 27 Reporting on Operator Audits or Panel Communications Logs ............................................................ 29 Reporting on Panel Diagnostics (V4.4) ............................................................................................... 31 Working with the Report Viewer ........................................................................................................... 33 Monitoring System Activity .................................................................................................................... 34 Alarm and Activity Monitoring .................................................................................................... 34 'Activating' and Using the Monitoring Window............................................................................ 35 Limiting the Window to Show Only Specific Messages (Sorting and Filtering) .......................... 37 Acknowledging Alarms (Comment / Resolve) ............................................................................ 39 When Messages Cannot be Transmitted to the VEREX Director Software ............................... 40 Working with Video Events (V4.5) ............................................................................................ 40 Visually Verifying Users (Photo-Verification) ........................................................................................ 42 Photo-Verification ....................................................................................................................... 42 Related Features ....................................................................................................................... 43 Setting up This Feature .............................................................................................................. 44 Guard-Tours: Monitoring ...................................................................................................................... 45 Introduction to Guard Tours ....................................................................................................... 45 Activating and Monitoring Guard Tours (that have already been set up) ................................... 46 Guard Tours: Initial Set Up ....................................................................................................... 48 Checking Status and Controlling Items ................................................................................................. 51 Maps and Video (Visual Monitoring & Status/Control) .......................................................................... 52 Status and Control Using Visual Director ................................................................................... 52 Camera Status/Control and Adjustments .............................................................................................. 59 Initial Set Up of: Views, Maps, Cameras .............................................................................................. 64 Checking Status & Controlling Items .................................................................................................... 73 Introduction to Status & Control ................................................................................................. 73 Using the Status Toolbar ...................................................................................................................... 75 Miscellaneous Status Tasks ................................................................................................................. 77 Panel Date and Time ................................................................................................................. 77 Resetting Users' Antipassback Status .................................................................................................. 79 Clearing a "Bad Card/PIN Global Lockout" ................................................................................ 81 Checking System Status (Remote Diagnostics) ........................................................................ 82 Checking the Status of Panels (Equipment) ......................................................................................... 84 Panel Status (Equipment) .......................................................................................................... 84 21-0381E v4.9.1 (2013.06) © 2013 UTC Fire & Security Americas Corporation, Inc. i Checking Power Levels (V4.4) ........................................................................................................... 86 Checking the Status of Modules ........................................................................................................... 88 Suite Security System Messaging ........................................................................................................ 90 Checking Status or Controlling a Suite Security System ...................................................................... 91 Checking Status or Controlling Items by Area ...................................................................................... 93 Area Users (Activity, User Count, and APB-Reset) ................................................................... 96 Checking User In/Out Status ................................................................................................................ 99 Checking Status or Controlling Individual Doors ................................................................................ 101 Checking Status or Controlling Elevators ........................................................................................... 103 Checking Status or Controlling Floors ................................................................................................ 105 Checking Status or Bypassing Input Points (Sensors) ....................................................................... 107 Checking Status or Controlling Outputs (Electronically switched Devices) ........................................ 109 Panel Communications and Updates ................................................................................................. 111 Panel Communications ............................................................................................................ 111 Activating Communications and Transferring Panel Settings .................................................. 113 Viewing the Status of Previous Communications Sessions ..................................................... 117 Correcting Communication/Update Errors ............................................................................... 119 Checking Account Status (V4.4)....................................................................................................... 121 Panel Firmware Files, and Updating Panel Firmware (V4.4) ............................................................ 122 Activating Panel Firmware Files ............................................................................................... 122 Updating Panel Firmware ........................................................................................................ 123 Administration and Maintenance ......................................................................................................... 125 Operators (People Who Can Use This Software) ............................................................................... 126 Setting or Changing