Effective November 15, 2019 z Government Products Price List Security Products Made To Meet Exacting U.S. Government Standards MAKE-TO-ORDER CAPABILITY SECURITY PRODUCTS BUILT AND KEYED TO YOUR REQUIREMENTS 1 SHACKLE OPTIONS Choose extra length shackles 2 KEYING FLEXIBILITY Over 60 padlock, door hardware and interchangeable core keyways available Choose keying – KD, KA, MK, GMK 3 CHOOSE CUSTOM LASER ENGRAVING ON SOLID BRASS LOCKS EDGE® KEY CONTROL ADVANCED CYLINDER Prevents unauthorized TECHNOLOGY duplication of keys Excellent protection against lock bumping To learn more about Government Table of Contents security products and accessories, Terms of Sale 3 contact your dealer or visit Ordering Information 3 americanlock.com and BumpStop® 4 masterlock.com Government Products 5 American Lock - Build Your Lock 6 - New NSN Listing 8 - Existing NSN Listing 9 24/7 On-Line Ordering Master Lock & Quoting Resource* - Build Your Lock 10 MasterLockShop.com - NSN Listing 11 Accurately enter orders, - Resettable Combination Locks 13 validate key numbers and - Key Cabinets 14 create laser engraved orders. Service Parts 14 * A Master Lock account number is required to use this system. No minimum order size. TERMS OF SALE THE MASTER LOCK COMPANY TERMS OF SALE – EFFECTIVE NOVEMBER 2019 All orders are subject to acceptance by Master Lock Company LLC, Milwaukee, Wisconsin, USA PRICES: ■ Concealed damages must be reported within five business days of ■ All prices are stated in US dollars ($). receipt of merchandise in order to determine liability. ■ Orders are subject to prevailing prices on order acceptance date. ■ All carriers’ claims on Prepaid (or Prepay & Add) shipments are filed by ■ 10% will be added for less than Master Carton quantities per customer Master Lock Company LLC. program. RETURN GOODS ■ Although descriptions are believed correct at publication approval, ■ No merchandise may be returned without authorization from The Master accuracy cannot be guaranteed Lock Company. MINIMUM ORDER: ■ All returns must have a Returned Material Authorization (RMA) Number ■ US$50 on all catalog items except parts and keys. issued by The Master Lock Company Customer Care. ADDITIONS/CHANGES: ■ The RMA must be shown on all labels and correspondence with regards ■ Once your order has been processed, additions, cancellations or to returned merchandise. changes may not be accepted. A separate order may be required. ■ All returns must be prepaid and returned within 30 days of authorization ■ Master Lock Company LLC reserves the right to make product in order to receive credit. specification changes from time to time, without notice or obligation, ■ A minimum 15% handling charge will be assessed on authorized and to change or discontinue models. returns. ■ Returns received without prior authorization (RMA Code) may be FREIGHT TERMS: returned to the customer. ■ All shipments within the US and Canada are FOB destination. ■ Returns will not be authorized for custom “Made To Order (MTO)” ■ Shipments to Alaska or Hawaii will be to US port of exit (Seattle or Los Angeles) ■ Master Lock Company LLC will pre-pay freight charges on all orders products and/or products built to a specific customer requirement such over US$1,500 (based on net prices) to a single destination within the as laser engraved, master keyed, or keyed alike products. contiguous United States or Canada. WARRANTY INFORMATION: ■ Orders destined to Alaska or Hawaii ship prepaid to the customer’s ■ If this product or any part of the product fails due to a defect in materials designated freight forwarder in either Seattle or Los Angeles. or workmanship at any time during the life of the product, Master Lock ■ Freight charges on orders less than US$1,500 (net) will be shipped on a Company LLC (“Master Lock”) will repair or replace the product or part Prepay & Add basis. Freight charges will be added to the customer’s invoice. free of charge. Simply contact Master Lock at www.masterlock.com or ■ Master Lock Company LLC reserves the right to select both the carrier 1.800.464.2088 for instructions on obtaining repair or replacement. and mode of transport when shipping on a Prepaid or Prepay & Add basis. Canadian customers please call 1.800.227.9599. ■ Customer is responsible for any charges in excess of normal ■ This limited warranty applies only to defects in materials and transportation that result from services requested by the receiving party. workmanship, and does not cover products which have been ■ For an International Shipment that is a Routed-Transaction – the abused, altered, damaged, misused, cut or excessively worn. Buyer’s [consignee’s] freight forwarder is responsible for export TO THE EXTENT PERMITTED BY LAW, MASTER LOCK DISCLAIMS clearance and AES filing. ALL OTHER IMPLIED OR EXPRESS WARRANTIES INCLUDING CLAIMS: ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR ■ You must report any claims for shortages or damages for which A PARTICULAR PURPOSE. Master Lock Company LLC or our freight carriers are responsible ■ This limited warranty is your sole and exclusive remedy and MASTER within 30 days of receipt of merchandise. LOCK shall not be liable for any damages, whether direct, indirect, ■ Receivers must note visible discrepancies on the carrier’s copy of the incidental, special, consequential, exemplary, or otherwise, including delivery receipt in order for the claim to be considered valid. Visible property damage, lost revenues and lost profits, arising out of any discrepancies include, but are not limited to, open, torn, crushed or water damaged cartons, piece counts that do not match the delivery theory of recovery, including statutory, contract or tort. ■ receipt, etc. This limited warranty gives you specific legal rights, and you may ■ Master Lock Company LLC uses yellow stretch-wrap. If freight is also have other rights which vary from state to state and province received with stretch-wrap that is clear or any other color, it should be to province. noted on carrier’s copy of the delivery receipt. ■ For complete warranty details please visit www.masterlock.com. How To Order Orders may be placed via Electronic Data Interchange (EDI), online ordering at www.masterlockshop.com, facsimile to 1-800-308-9245 or e-mail at [email protected]. Telephone orders may also be placed by calling The Master Lock Company Customer Care at 1-800-308-9242 or 1-800-308-9244. To best assure order accuracy and validate information, we reserve the right to require a hard copy of an order prior to processing a phone request. Order confirmation is available via e-mail or fax. For convenience, online order tracking is available 24 hours a day at www.masterlock.net. Please contact our Customer Care Team for details. When Ordering Products, Please: A. Indicate your customer account number, billing address (including zip code), contact name, phone and fax numbers. B. Specify complete model number, quantity, and price. C. Be sure to specify key number if needed. D. Order by units listed, such as each lock or package of service parts. E. Indicate color of lock if applicable, (i.e., 410YLW). F. When ordering combination locks for schools or institutions, indicate name and location address (including zip code) of end user. G. When ordering laser engraving, indicate clearly which areas of the padlock to engrave. All engraving requests must be accompanied by a fully completed laser layout sheet. Customer Care Hours: Weekdays 7:30 a.m. to 5:00 p.m. Central Standard Time (C.S.T.). Orders may be faxed or emailed 24 hours a day. All orders received weekdays by 3:00 p.m. C.S.T. will be entered the same day. EDI The Master Lock Company is able to accept purchase orders, transmit invoices and Advance Ship Notices (ASN), and receive forecast and Point of Sale (POS) data via EDI. The Master Lock Company utilizes the ANSI X.12 standards. For more information on EDI, contact your Master Lock Company Sales or Customer Care Representative. 3 BUMPSTOP® ADVANCED CYLINDER TECHNOLOGY THE BUMP STOPS HERE! Advanced Cylinder Technology Lock Bumping – Lock Bumping has become a legitimate security threat as information on the topic has become widely exposed in the news media and on the internet. Reverse Rake High Precision Tapered Performance Cylinder In response to this threat, The Master Lock Company Driver Pin Spring Chamber developed exclusive patented BumpStop® Advanced Technology that hinders the transfer of force from the bump key to the pins and blocks rotation of the cylinder. With a reverse rake tapered driver pin, high performance spring and precision tolerance chamber, our 4, 5 and 6-pin BumpStop® products resist bump attacks. In addition, BumpStop is an upgrade available with BumpStop® is included in all American Lock and most American Lock and Master Lock pin tumbler Master Lock Government security products - padlocks and security products. Made-to-order and NSNs, to meet CID requirements. Model Number Option: N For more details, see www.bumpstopsecurity.com or call your Master Lock Customer Service Representative today. 4 Government Products For over 60 years, American Lock and Master Lock, as prime contractors and subcontractors, have supplied every segment of D.D., Federal, State and Local Governments. With unmatched lines of padlocks and portable security products, both American Lock and Master Lock padlocks are manufactured to exact Government CIDs and PIDs. Also, the exclusive BumpStop Advanced Cylinder Technology resists bump attacks. American Lock has over 60 National Stock Numbers assigned to its product line to meet the most applications. Master Lock has more than 85 NSNs assigned to its product line. And through distribution Master Lock has in aggregate over 550 line items in GSA Advantage and 31 NSN line items referenced in D.D. Emall. Master Lock also supplies product to AAFES, Navy, Marines and the U.S.Coast Guard. If an NSN set doesn’t exactly match a requirement, turn to the Make-to-Order capabilities of American Lock and Master Lock.