BlackBerry Z3 Smartphone Version: 10.3.2 User Guide Published: 2015-05-19 SWD-20150519092950713 Contents Setup and basics........................................................................................................................................... 6 New in this release.........................................................................................................................................6 Introducing your BlackBerry smartphone....................................................................................................... 8 Your device at a glance.................................................................................................................................. 8 What's different about the BlackBerry 10 OS?...............................................................................................10 Notification icons.........................................................................................................................................16 Menu icons..................................................................................................................................................17 Setting up your device..................................................................................................................................17 Using gestures.............................................................................................................................................20 Advanced interactions................................................................................................................................. 27 Personalizing your device.............................................................................................................................28 Device Switch.............................................................................................................................................. 29 About BlackBerry ID.................................................................................................................................... 39 Phone and voice.......................................................................................................................................... 42 Phone..........................................................................................................................................................42 Notifications and ringtones.......................................................................................................................... 51 Voicemail.....................................................................................................................................................58 BlackBerry Hub and email........................................................................................................................... 61 BlackBerry Hub and email........................................................................................................................... 61 joyn for BlackBerry 10 devices..................................................................................................................... 90 Media.......................................................................................................................................................... 93 Change the media volume............................................................................................................................93 Supported audio and video file extensions, formats, and codecs................................................................... 93 Troubleshooting: Media............................................................................................................................... 94 Camera........................................................................................................................................................94 Pictures.....................................................................................................................................................104 Music........................................................................................................................................................ 111 Videos....................................................................................................................................................... 116 BlackBerry Story Maker............................................................................................................................. 121 Media sharing............................................................................................................................................124 FM Radio...................................................................................................................................................125 Settings..................................................................................................................................................... 127 Customize your device settings.................................................................................................................. 127 Update your device software...................................................................................................................... 131 Battery and power..................................................................................................................................... 132 Connections.............................................................................................................................................. 140 BlackBerry Keyboard and typing................................................................................................................ 163 Language.................................................................................................................................................. 170 Keyboard input methods............................................................................................................................172 Screen display........................................................................................................................................... 177 Accessibility.............................................................................................................................................. 179 Media cards and storage............................................................................................................................196 Using your device with BlackBerry Link...................................................................................................... 201 Applications and features...........................................................................................................................211 Organizing apps.........................................................................................................................................211 About the BlackBerry Assistant.................................................................................................................. 213 Calendar....................................................................................................................................................217 Contacts....................................................................................................................................................227 Clock.........................................................................................................................................................235 Android Apps.............................................................................................................................................239 Maps and GPS........................................................................................................................................... 241 Browser.....................................................................................................................................................248 Smart Tags................................................................................................................................................ 255 File Manager..............................................................................................................................................257 Calculator..................................................................................................................................................261 Productivity and work.................................................................................................................................263 About BlackBerry Balance and your work space ........................................................................................ 263 Remember................................................................................................................................................ 269 Security and backup.................................................................................................................................. 275 Passwords and locking...............................................................................................................................275 What to do if your device is lost or stolen.....................................................................................................282 BlackBerry Protect...................................................................................................................................