WORKING TOGETHER TO ENHANCE AIRPORT OPERATIONAL SAFETY Aerodrome Operational Management Presented by: Ermenando SILVA Aerodrome Certification Workshop, Kiev, Ukraine Date: 5 to 7 February 2019 Aerodrome Operational Management After conducting 100 APEX in Safety reviews around the globe, the most common opportunity for improvement is Operational Management. www.aci.aero/apex Aerodrome Certification • Where is my airport in terms of certification? • What challenges are we facing? • Bureaucracy? www.aci.aero/apex Example Airport Operator • We submitted the aerodrome manual to the CAA but they have not come back with comments • Our concession contract does not stipulate the required investment for runway strip, RESA and other important projects Civil Aviation Authority: • The airport submitted the aerodrome manual but it was informal. • We have many comments to aerodrome manual • The airport have to invest and correct all non-conformities with the runway strip, RESA and other important projects www.aci.aero/apex •RESA •Minimum separation distance •Runway strip www.aci.aero/apex Who is accountable? www.aci.aero/apex Few years later www.aci.aero/apex Example Airport Operator • We submitted the aerodrome manual to the CAA but they have not come back with comments • Our concession contract does not stipulate the required investment for runway strip, RESA and other important projects Civil Aviation Authority: • The airport submitted the aerodrome manual but it was informal. • We have many comments to aerodrome manual • The airport have to invest and correct all non-conformities with the runway strip, RESA and other important projects www.aci.aero/apex •RESA •Minimum separation distance •Runway strip www.aci.aero/apex Example Within 3 months Airport Operator & CAA • Formalized the process for initiating the certification • Phase one of the certification process completed • Both airport and CAA are working together with the aerodrome manual and it is expected to be completed along with phase II of the certification process by June 30 2016 • High level negotiations in progress for the required investment in infrastructure, including an addendum to the concession contract. www.aci.aero/apex Aerodrome Certification • Where is my airport in terms of certification? • What challenges are we facing? • Bureaucracy? www.aci.aero/apex Integrated Operations Control Centre (IOCC) Airport Operator Control Centre (AOCC) // Airport Operations Centre (AOC) • Stand allocation • Maintenance • Security • CCTV • Airlines • Baggage handling system • Ground handlers • Immigration & Customs • Emergency response www.aci.aero/apex Operational coordination and integration www.aci.aero/apex Operational coordination and integration www.aci.aero/apex IOCC The allocation officers collect all relevant information and updates from the other stakeholders and continually fine-tune the allocation according to the following dynamic factors: •Unavailability of resources such as stand or gate repairs, PBB unserviceability, etc.; •Delays; •Aircraft returning to the ramp after aborted •Early arrivals; take-offs; •Changes in aircraft types or •Changes of airline/handling priorities (e.g., VIP changes of the aircraft on board, special cargo, load factors, rotation (inbound/outbound availability of towbar or suitability of towbarless flight connections); tractor, etc.); •Official requirements for •Volunteer and mandatory safety reporting security, customs or public •Follow-up/tracking unresolved issues health authorities; •Connectivity with other flights/short transfers; •Cancellations; and •Additional flights or •Emergency management diversions; www.aci.aero/apex OCC • To improve the daily reporting and problem solving process (events, incidents, accidents, trouble calls, etc.) as well as a need to provide an integrated overview of airport operations, manage and monitor the performance of common airport resources (Check-in counters, gate assignment/PLB, baggage carrousel, etc.), coordinate the deployment of Ad- hoc resources where needed and report/notify key information to the duty managers, without delay, for rapid and effective decision making, a 24/7 Operations Control Centre (OCC) with adequate Duty Managers, must be implemented. • With the implementation of an OCC, all events, incidents/accidents and trouble calls will be reported to one number/one center which will channelize them to the appropriate department for dealing with each situation. • The OCC will also be integrated to the Maintenance Management System (MMS) through an integration process/management software. This will allow the OCC to collect and share data with the facilities manager for further analysis and to measure the performance of our existing and critical facilities. www.aci.aero/apex FOD Management An Indonesia AirAsia X Airbus A330-300, registration PK-XRA performing flight XT-401 from Denpasar (Indonesia) to Tokyo Narita (Japan), completed what appeared to be an uneventful flight with a safe landing on Narita's runway 34R and taxied to the apron. A post flight inspection revealed damage to an engine (Trent 772) consistent with foreign object ingestion. Japan's Ministry of Transport reported a runway inspection subsequently showed one of the touch down zone markers had crumbled with many March 30, 2018 fragments scattered on the runway. The runway was Paint found on runway in closed for about 40 minutes. An investigation has Narita been opened to determine why the paint has peeled off the runway. www.aci.aero/apex FOD Management FOD Management • FOD control programme • Awareness • Training and education • Prevention measures • Detection • Removal • Evaluation www.aci.aero/apex FOD Management Are your inspection records showing FOD on any part of the airside? www.aci.aero/apex Friction Test & Rubber Removal • Ensure that there is a programme for friction test based on the number of aircraft landing • Friction tests to be performed before and after rubber removal • Records/documentation • What happens when friction values are below the minimum? • Is the friction tester certificated? www.aci.aero/apex Safety Management An SMS is a system to assure the safe operation of aircraft through effective management of safety risk. This system is designed to continuously improve safety by identifying hazards, collecting and analyzing data and continuously assessing safety risks. The SMS seeks to proactively contain or mitigate risks before they result in aviation accidents and incidents. It is a system that is commensurate with the organization’s regulatory obligations and safety goals. SMS is necessary for an aviation organization to identify hazards and manage safety risks encountered during the delivery of its products or services. www.aci.aero/apex Safety Management Write what you do and do what you have written • A safety policy communicated to the airport community • Leading and lagging safety performance indicators • Hazard Registry / Hazard Identification • Records of risk assessments • Records of risk mitigation • Records of voluntary and mandatory reporting • Records of safety promotion www.aci.aero/apex Safety Management SMS Airport SMS acft maintenance SMS Airlines -Hazard Identification -Accident & Incident notification -Safety promotion SMS SMS ATC Handlers SSP CAA www.aci.aero/apex Safety Performance Indicators Safety Key Performance Indicators (KPIs) are a tool to gather safety data and monitor and assess safety performance. How to develop KPI’s: Developing Safety KPIs can be They should be: difficult. It is essential to ensure that there is a direct relationship • Related to the safety objective they aim to between the indicator and safety. indicate The basis for developing an • Selected or developed based on available indicator is to ensure that: data and reliable measurement • It is understandable and • Appropriately specific and quantifiable; and meaningful for safety management • realistic, by taking into account the • It can be validated and it is possibilities and constraints of the possible to monitor organization • The data to support the indicator is available and can be subject to quality • control • It is unambiguous and self- explanatory www.aci.aero/apex Safety Performance Indicators Categories of Safety Performance Indicators • Lagging or reactive indicators are based on occurrences and are normally the negative outcomes the organization is aiming to avoid. • Number of occurrences of damage to aircraft on the runway due to FOD • Leading or pro-active indicators may derive from requirements or best practices – measure processes and inputs being implemented to improve or maintain safety. • Number of FOD debris found during runway inspections (with the potential to cause aircraft damage) • Number of planned/executed runway inspections per day www.aci.aero/apex Safety Performance Indicators Exercise: Develop five lagging and five leading safety performance indicators (10 minutes) Leading Indicators Lagging Indicators • number of planned apron • Cat A: damage to stationary aircraft inspections • Cat B: damage to moving aircraft • planned number of apron • Cat C: damage from jet blast sweeping activities • Cat D: equipment / equipment damage • number of FOD walks • Cat E: equipment / facility damage organized by airport operator or other entity Accidents involving vehicles / equipment are shown as follows: • number of accidents per category • number of accidents (total, Cat. A - E) www.aci.aero/apex Data collection What should be reported? What can we do with the data? How