Copyright © SWEET ADELINES INTERNATIONAL 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 MISSION STATEMENT Elevating women singers worldwide through education, performance, and competition in barbershop harmony and a cappella music. VISION STATEMENT Inspiring and empowering voices to joyfully harmonize the world. Rev. 06/19 Table of Contents Introduction Acknowledgements Team Tools Job Description .................................................................................................................... 1-1 The Effective Team................................................................................................................ 1-1 Communication ................................................................................................................... 1-3 Confidentiality and Communication ..................................................................................... 1-7 Conflict Management............................................................................................................ 1-7 Reaching Consensus ......................................................................................................... 1-13 Counseling ........................................................................................................................ 1-14 Evaluation Process ............................................................................................................ 1-18 Governing the Region (Committees) ................................................................................. 1-19 Meetings ............................................................................................................................ 1-22 Planning for the Future ...................................................................................................... 1-27 Problem-Solving ................................................................................................................ 1-30 Managing Paperwork ........................................................................................................ 1-31 Your Relationships ............................................................................................................ 1-35 Team Development ............................................................................................................ 1-38 Situational Characteristics ................................................................................................. 1-39 Using Technology .............................................................................................................. 1-42 Time Management ............................................................................................................. 1-46 Don’t Wait, Delegate! ......................................................................................................... 1-48 Finding and Recruiting New Regional Workers................................................................... 1-50 Assessing Regional Needs ................................................................................................ 1-51 Team-Building .................................................................................................................... 1-53 Sharing the Information ..................................................................................................... 1-62 Flyers, Regional Publications, Advertisements, Media, etc ................................................. 1-62 Email – A Blessing and a Curse........................................................................................... 1-67 Communications Coordinator Job Description .................................................................................................................... 2-1 Creating a Regional Newsletter – From Concept to Distribution ........................................... 2-1 Electronic Newsletters .......................................................................................................... 2-9 Guidelines for Documenting Team Meetings ..................................................................... 2-10 Conferencing: Teleconferencing, Video Conferencing, Web Meetings ............................... 2-11 Collecting Leadership Information in a Database................................................................ 2-13 Creating an E-group ........................................................................................................... 2-17 Website Information.......................................................................................................... 2-20 Getting More Public Exposure ............................................................................................ 2-29 Sweet Adelines International - Regional Reports................................................................ 2-32 Directors’ Coordinator Job Description .................................................................................................................... 3-1 Maintain Lines of Communication with Directors ................................................................. 3-1 Represent the Directors’ Interest.......................................................................................... 3-1 How to Conduct a Directors’ Forum ..................................................................................... 3-2 Education Coordinator Job Description .................................................................................................................... 4-1 Developing Education Plans ................................................................................................ 4-1 Working with Out-of-Region Faculty .................................................................................... 4-9 Working with the Education Coordinator’s Staff ................................................................ 4-11 Director Certification Program ........................................................................................... 4-14 Young Women in Harmony Program ................................................................................. 4-14 Making Chorus Visits ........................................................................................................ 4-15 Evaluating Readiness for Public Performance ................................................................... 4-17 Basic Criteria for Public Performance ................................................................................ 4-18 Quartet Evaluations ............................................................................................................ 4-20 Internationally Funded Visits ............................................................................................. 4-24 Prospective Chapters and Steps Toward Chartering .......................................................... 4-25 Script Writing .................................................................................................................... 4-28 Events Coordinator Job Description .................................................................................................................... 5-1 Planning and Scheduling Regional Events ........................................................................... 5-1 Regional Convention ........................................................................................................... 5-3 Site Selection and Inspections ............................................................................................. 5-3 Site Inspection and Selection .............................................................................................. 5-4 Successful Negotiations ...................................................................................................... 5-4 On-Site Management ........................................................................................................... 5-8 Trade Show Basics ............................................................................................................ 5-18 Finance Coordinator Job Description .................................................................................................................... 6-1 Financial Management ......................................................................................................... 6-1 Audit Controls and Procedures ............................................................................................ 6-5 Investments ......................................................................................................................... 6-6 Investment Policy ................................................................................................................. 6-7 Expenses ........................................................................................................................... 6-10 Regional Management Team Education................................................................................ 6-12 Taxes ................................................................................................................................. 6-12 Financial Reporting ............................................................................................................ 6-16 Risk Management .............................................................................................................. 6-18 Liability Insurance .............................................................................................................