Tenor® DX VoIP MultiPath/Gateway Switch Product Guide P/N 480-0049-00-15 Copyright © 2012 Network Equipment Technologies, Inc. All rights NET, the NET logo, Network Equipment Technologies, Inc., and the names of NET’s products used herein are trademarks or registered trademarks of Network Equipment Technologies, Inc. and/or its subsidiaries. All other trademarks are the sole property of their respective owners. Table of Contents About this Guide What’s included? . 1-2 Typographical Conventions . 1-3 Product Guide Conventions . 1-3 Finding Help. 1-4 Chapter 1: Overview What is the Tenor DX? . 1-2 Features. 1-4 Unique Design . 1-4 State-of-the-Art GUI Configuration and Network Management . 1-4 SelectNet™ Technology Safety Net . 1-4 PacketSaver™ reduces bandwidth consumption . 1-5 Easy Connect to Console . 1-5 Powerful System Monitoring . 1-5 Capabilities . 1-6 Virtual Tie Line . 1-6 SNMP Support . 1-6 Call Detail Recording . 1-6 IVR/RADIUS Support . 1-6 NATAccess™. 1-7 Call Routing/Management Options . 1-8 Routing Table Options . 1-10 Call Management Features . 1-11 H.323 Gatekeeper Services. 1-12 Gatekeeper . 1-12 Zone Management. 1-12 Call Registration. 1-12 Border Element . 1-12 Call Services . 1-13 SIP User Agent . 1-15 Chapter 2: Hardware Components Hardware Description . 2-2 Front Panel Connections and Reset Options. 2-2 Front Panel LEDs. 2-5 P/N 480-0049-00-15 TOC-1 Back Panel. 2-7 Cables . 2-8 RJ-45 Cables . 2-8 DB-9 Serial RS-232 Cable . 2-12 Chapter 3: Installation Installation . 3-2 Pre-Installation Guidelines . 3-2 Inspect Package Contents . 3-2 Rack Install . 3-3 Connection. 3-7 Connect to Line Interface - PBX . 3-7 Connect to Trunk Interface - PSTN . 3-8 Connect to Ethernet LAN . 3-9 Connect to PC Console . 3-10 Install Ground Safety Cable (if required) . 3-11 Power up the System. 3-12 Assign IP Address . 3-13 Change IP Address . 3-14 Load Software Upgrade. 3-16 Chapter 4: Getting Started: Tenor Configuration Manager Overview . 4-2 Tenor Configuration Manager . 4-3 Getting Started with Configuration . 4-3 Chapter 5: Getting Started: Command Line Interface (CLI) What is the Command Line Interface? . 5-2 Options. 5-2 Modes . 5-2 Navigation . 5-2 User Login IDs . 5-3 Access CLI. 5-3 Telnet Connection . 5-3 Serial Port Connection . 5-4 Configuration via CLI . 5-5 Chapter 6: Call Detail Recording Overview . 6-2 What is a CDR? . 6-3 Establish connection between Tenor DX and CDR Server . 6-4 Configure Tenor DX for connection to CDR Server . ..