SunRail Title VI Program and Nondiscrimination Policy For the Central Florida Commuter Rail Transit Project and the Central Florida Rail Corridor Florida Department of Transportation April 2019 Contents List of Acronyms ..................................................................................................................................... iv 1 Introduction ................................................................................................................................ 1 2 General Reporting Requirements ................................................................................................. 3 2.1 Certifications and Assurances .................................................................................................... 3 2.2 FDOT Title VI Complaint Procedures .......................................................................................... 3 2.2.1 Title VI/Nondiscrimination Program ............................................................................. 3 2.2.2 FDOT Title VI Complaint Form ...................................................................................... 4 2.2.3 Records Management ................................................................................................... 4 2.2.4 Public Participation Plan ............................................................................................... 5 2.2.5 Language Assistance ..................................................................................................... 5 2.2.6 Minority Participation ................................................................................................... 5 2.2.7 Monitoring Subrecipients ............................................................................................. 6 3 General Reporting Requirements for SunRail ................................................................................ 7 3.1 SunRail Title VI Complaint Procedures ....................................................................................... 7 3.1.1 SunRail Title VI/Nondiscrimination Program ................................................................ 8 3.1.2 SunRail Title VI Complaint Form ................................................................................... 9 3.2 Records Management .............................................................................................................. 10 3.3 SunRail Public Participation Plan ............................................................................................. 10 3.4 SunRail LEP Implementation .................................................................................................... 11 3.5 Monitoring Compliance ........................................................................................................... 15 4 Program Specific Requirements for SunRail ................................................................................ 16 4.1 System-Wide Service Standards and Policies .......................................................................... 16 4.1.1 Vehicle Load ................................................................................................................ 16 4.1.2 Vehicle Headway ......................................................................................................... 16 4.1.3 On-Time Performance ................................................................................................ 16 4.1.4 Service Availability ...................................................................................................... 17 4.1.5 Distribution of Transit Amenities ................................................................................ 17 4.1.6 Vehicle Assignment ..................................................................................................... 17 4.2 Demographic Analysis .............................................................................................................. 17 4.2.1 Demographic and Service Profile ................................................................................ 18 4.2.2 Demographic Ridership and Travel Patterns .............................................................. 18 4.2.2.1 Station Locations............................................................................................. 18 4.2.2.2 Environmental Justice ..................................................................................... 21 4.2.2.3 Transit Dependent Populations ...................................................................... 24 4.2.2.4 Minority Transit Routes .................................................................................. 27 4.3 Service Monitoring ................................................................................................................... 32 4.4 Service and Fare Equity ............................................................................................................ 32 II Contents (continued) Appendices A Title VI/Nondiscrimination Program & Policies Title VI/Nondiscrimination Program Policy Statement (001-275-006-o) Title VI Program and Related Statutes Implementation and Review Procedure (275-010-010-f) DBE Utilization Policy (Topic 001-275-015-l) Title VI Quarterly Report Sample Title VI Notification B FDOT’s Limited English Proficiency (LEP) Guidance and Language Assistance Plan C SunRail Title VI Complaint Form D SunRail Title VI Complaint Log E SunRail Socioeconomic Maps and Tables F Central Florida Commuter Rail Transit Fare Policy, Equipment & Implementation Plan G SunRail Service and Fare Equity Analysis H SunRail Proposed Major Service Change & Service/Fare Equity Policy I Central Florida Commuter Rail Commission Resolution of Support Figures (Socioeconomic Maps included in Appendix E) 1 Limited English Proficiency 2 Minority Population 3 Percent of Households Below Poverty Level (Low-Income) 4 Percent of Population with No Vehicle Available (Transportation Disadvantaged) 5 Percent Population Age 65 and Above (Elderly) 6-22 Minority Transit Routes III List of Acronyms ACS American Community Survey ABS Account Based System ADA Americans with Disabilities Act ATR Above Top of Rail BG Block Group CCTV Closed Circuit Television CDCIS Central Data Collection & Information System CFCRC Central Florida Commuter Rail Commission CFCRT Central Florida Commuter Rail Transit CFR Code of Federal Regulations CFRC Central Florida Rail Corridor CSXT CSX Transportation DOTs Departments of Transportation EA Environmental Assessment EOO Equal Opportunity Office ETDM Efficient Transportation Decision Making EJ Environmental Justice FAMU Florida Agricultural and Mechanical University FCEN Florida Central Railroad FDOT Florida Department of Transportation FFGA Full Funding Grant Agreement FONSI Finding of No Significant Impact FRA Federal Railroad Administration FTA Federal Transit Administration GIS Geographic Information System HHTV Handheld Ticket Validator HHS Human Health Services IOS Initial Operating Segment LEP Limited English Proficiency NEPA National Environmental Policy Act OCC Operations Control Center OIA Orlando International Airport PAO Program Area Officer PL Public Law QARs Quality Assurance Reviews IV ROW Right-of-Way SPTV Station Platform Ticket Validator TAC Technical Advisory Committee TMOP Transportation and Maintenance Operations Plan TVM Ticket Vending Machine TrAMS Transit Award Management System USC United States Code USDOT United States Department of Transportation VSLMF Vehicle Storage and Light Maintenance Facility VSMF Vehicle Storage and Maintenance Facility V 1. Introduction On July 18, 2011, the Florida Department of Transportation (FDOT) entered into a Full Funding Grant Agreement (FFGA) with the Federal Transit Administration (FTA) to design, construct, operate and maintain Phase 1 of the Central Florida Commuter Rail Transit (CFCRT) Project (a.k.a. SunRail). SunRail is a commuter rail transit line in Central Florida that provide service from DeBary through downtown Orlando to Poinciana (south of downtown Kissimmee) within Volusia, Seminole, Orange and Osceola Counties. The Full Build Alternative extends approximately 61.5 miles and includes 17 stations (of which 16 are now fully operational with one future station proposed in DeLand). The primary infrastructure improvements include a new railway operations signal system, new areas of 2nd track along with several upgraded highway-rail grade crossings throughout the full length of the 61-mile corridor. Phase 1, generally referred to as the Initial Operating Segment (IOS), is a 32-mile corridor that provides commuter rail service from DeBary in Volusia County to Sand Lake Road in Orange County traversing through Seminole County and downtown Orlando. FDOT executed an FFGA with FTA for Phase 1 in July 2011 and started revenue service in May 2014. Phase 2 South, also known as the Southern Expansion, is a newly constructed 17.2-mile segment that extends south of the Phase 1 Sand Lake Road station and includes four additional commuter rail stations. One of the Phase 2 South stations is in Orange County (Meadow Woods) while the other three are in Osceola County (Tupperware, Kissimmee, Poinciana). Subsequently, FDOT executed an FFGA with FTA for Phase 2 South on September 28, 2015 and began revenue service on July 30, 2018. SunRail currently operates along an active Class IV mixed freight and passenger railroad right-of-way (ROW) corridor, that FDOT acquired from CSX Transportation (CSXT) in November 2011. The CFCRT