Derbyshire Care Services Directory 2014/15 Summer Meadow Park The comprehensive guide to choosing and paying for care • Home support • Specialist care • Useful contacts • Care homes In association with Canal Vue Awsworth Rd, Ilkeston, Canal Vue Derby DE7 8JF • We offer Nursing, Convalescence, Respite, Dementia, Personal & Residential care • Single spacious en-suite rooms with flat screen TV & Wi-Fi access New 70 Bedroom Dementia Nursing Home Celebrating 22 years • Fully qualified Nursing Staff in care • Links with local community services; GP, www.eastgate-care.co.uk chiropodist, optician, dentist, hairdresser, minister etc. • Dedicated Activities Co-ordinators & regularly organised trips and outings • Comfortable welcoming lounges with fabulous canal-side views • New care home manager with 16 years experience • Well planned gardens for all to share “Our staff are what make a real difference to the lives of our residents on a daily basis” Eastgate Care established local company 24 years in the care business The nearby Alexandra House at Eastwood Hill Top Wroughton Court, Eastwood, Notts NG16 3GP Belle Vue, Mapperley Notts | Melbourne House, Aspley | Park House, Bullwell Notts Tel: 0115 979 1234 www.eastgatecare.co.uk | [email protected] Brookholme Croft Established 1996 Canal Vue Awsworth Rd, Ilkeston, Canal Vue Derby DE7 8JF • We offer Nursing, Convalescence, Respite, Dementia, Personal & Residential care • Single spacious en-suite rooms with flat screen TV & Wi-Fi access New 70 Bedroom Dementia Nursing Home Celebrating 22 years • Fully qualified Nursing Staff in care • Links with local community services; GP, www.eastgate-care.co.uk chiropodist, optician, dentist, hairdresser, minister etc. • Dedicated Activities Co-ordinators & regularly organised trips and outings AN EXCELLENT • Comfortable welcoming lounges with REPUTATION FOR CARE fabulous canal-side views 45 nursing & residential clients receive personalised care and • New care home manager with 16 years activities provided by professional and dedicated trained staff, experience including the home’s own physiotherapist and occupational therapist. Day care is available in addition to short and long stay. • Well planned gardens for all to share Excellent facilities are provided in newly refurbished, purpose built accommodation, appointed in beautiful surroundings. Tastefully “Our staff are what make a decorated single rooms, many of which are en-suite, create a homely real difference to the lives of environment. Three different lounges and a large garden with various seating aspects is one of the many ways in which client choice is our residents on a daily basis” promoted. Clients have the freedom to choose which, if any activities they wish to join in with, from a full and varied schedule. Family and friends Eastgate Care established local company are welcome to visit anytime. Fresh, home cooked food is available throughout the day with clients being involved in designing the 24 years in the care business seasonal menu. All special diets and needs are catered for. The nearby Alexandra House at Eastwood Hill Top In addition to respecting privacy & dignity, the home also promotes Wroughton Court, Eastwood, Notts NG16 3GP individual’s independence as far as possible. Belle Vue, Mapperley Notts | Melbourne House, Aspley | Park House, Bullwell Notts Telephone 01246 230006 Website www.brookholmecroft.com Tel: 0115 979 1234 Brookholme Croft Ltd, Woodstock Drive, off Challands Way, Hasland, Chesterfield S41 0EU www.eastgatecare.co.uk | [email protected] Proprietors:Visit www.carechoices.co.uk Dr A & Mrs A Matthews for further assistance with your search for care Brookholme Croft_2014.indd 1 12/05/2014 09:17 A retirement lifestyle in the charming village of Ashover, for you or your relatives Warm, family atmosphere with 24 hour professional support services. Centrally located in Derbyshire with beautiful views over the Amber Valley, set in it’s own 4 acre grounds. Residential Care • Assisted Living Apartments • Domiciliary Service To arrange a visit please call 01246 592092 Email: [email protected] Web: www.peakcare.co.uk This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Contents Welcome from Derbyshire Adult Care 6 Essential information 26 Adult Care in Derbyshire 6 Inspection and registration of care services 26 Information and advice 6 Safeguarding adults 26 Signposting 6 Deprivation of Liberty 26 Brokerage Service 7 Comments, compliments and complaints 27 Welfare rights 7 How solicitors can help 27 Regions covered by this Directory 7 This Directory’s free helpline 27 Derbyshire Care Providers Association Adult Care Services - where do I start? 8 (formerly the Derbyshire Care Homes Association) 28 Initial contact 8 The Derbyshire Home Care Association 28 Assessing your needs 8 Paying for care 29 Eligibility 8 Self-funding advice 29 Personalised support 8 What will you have to pay for your care? 30 Types of service offered by Adult Care 9 Local authority contribution towards care Services to support you leaving hospital 9 in private sector care homes 31 Re-ablement 9 Quality Premium payments 31 Home care services 9 Bed vacancy information 31 Home care agency checklist 11 Derbyshire fee levels 32 Home care providers contracted with Third party payments 32 Derbyshire Adult Care 13 Useful contacts 32 Non-contracted home care providers 16 Local useful contacts 32 Support for carers 18 National useful contacts 35 Residential care 18 Community Care Centres 19 Listings Telecare services 19 Home care providers contracted with Derbyshire Adult Care 13 Services provided by the NHS 19 Non-contracted home care providers 16 NHS fully-funded Continuing Health Care 19 High Peak 36 Intermediate care 19 Chesterfield 40 Derbyshire Dales 49 Housing options 20 North East Derbyshire 53 Extra Care housing 20 Bolsover 55 Sheltered housing 20 Amber Valley 59 Specialist care services 21 Erewash 65 South Derbyshire 69 Residential care 21 Derby City 73 Types of home 21 Care homes checklist 23 Index 80 Care homes for those with dementia 24 To obtain extra copies of this Directory, free of charge, Residential dementia care checklist 24 call Care Choices on 01223 206953. Good quality end of life care 25 Derbyshire County Council has not vetted the advertisers in this publication and accepts no liability for work done or goods supplied by any advertiser, nor does the Council endorse any of the products or services. The listings used in this Directory were supplied by the Care Quality Commission (CQC) in association with Derbyshire County Council and neither Derbyshire County Council nor Care Choices can be held liable for any errors or omissions. This Directory is available electronically at www.carechoices.co.uk. Alternative formats There is also a Browsealoud option for those requiring the information in the spoken word. Visit www.carechoices.co.uk for further assistance with your search for care 5 Welcome from Derbyshire Adult Care Adult Care in Derbyshire Derbyshire Adult Care, working with other statutory and • stay safe; voluntary organisations, is committed to supporting the • be active in their community; health and wellbeing of local people and assisting them • avoid going into hospital unnecessarily; and to find the services and support they need to experience the best quality of life possible. • return home promptly after a hospital stay. We support people to: Adult Care has developed a range of universal services • live independently; that are available to all adults living in Derbyshire. These • keep well; are detailed below. Information and advice You can get information and advice from: They are available in standard and Easy Read versions and upon request in Braille, large print and other language • Adult Care staff; translations. The following leaflets are available: • Derbyshire County Council website: ‘Guide to Adult Care – how we work and what we www.derbyshire.gov.uk; provide’; • Call Derbyshire: 01629 533190; ‘Adults at Risk – what to look out for and what to do’; • County Council Libraries and Information Centres and ‘Guide to Handy Van Services – practical help in your the Libraries Information Services: 01629 533444 or home’; email: [email protected]; ‘Guide to First Contact – sign posting to services and support’; • Health and Wellbeing Zones – for your nearest, look on www.derbyshire.gov.uk or ask at your local library; ‘Guide to Carers Services’; • Information leaflets and factsheets – these can ‘Care Services Directory – listing care providers and be downloaded from: www.derbyshire.gov.uk/ homes’; and socialcareandhealth or obtained by contacting Call ‘Putting People First – complaints, comments and Derbyshire on 01629 533190. compliments’. Signposting Within Derbyshire there are many local statutory, • housing options – advice and support; voluntary organisations and community groups that • minor home adaptations; offer a wide range of services to help people maintain • practical independent living – range of support through their independence. Many services are free or provided handy vans; for a small charge. We can direct you to sources of local • community alarms; support that may be of assistance including: • social and recreational activities; • home fire safety - checks and equipment; • healthy living – access to services and support; • home security - checks and equipment; • home library service – access; • falls prevention – advice and services; • Adult Education – access; • affordable warmth