#BUILDING FOR THE FUTURE “WE CANNOT BUILD OUR own FUTURE WITHOUT HELPING OTHERS TO BUILD THEIRs.” -- JOHN F. KENNEDY As the Young Women’s Christian Association hospitality division previously known as Fort (YWCA) of Singapore continues to serve the Canning Lodge has also been renamed YWCA community throughout the years, we have Fort Canning. The newly renovated interior and also strived to develop our services to meet the facilities ensure that the hostel stays relevant with needs of our communities. In the face of an modern consumer demands. YWCA Fort Canning increased complexity of social needs due to a will continue to serve as a reliable and sustainable rapidly changing socio-economic environment source of funding for YWCA’s community service in Singapore, we cannot rely on old solutions to programs. solve new problems. In 2019, as an extension of our Empowering Mums This year, the use of hash tags (#) throughout Project, we embarked on a pilot collaboration the report aims to brings greater engagement with Hello Flowers! to launch a social enterprise with the audience by drawing attention to main initiative which aims to enable our beneficiary keywords. The use of hash tags also aims to mums to earn a flexible income by producing mark the start of a new period as YWCA aims to festive baked goods at the YWCA Kitchen. These improve social media engagement through new mums have previously graduated from the KINS initiatives in the coming year. by Hello Flowers! programme and one mum also completed our resident Empowering Mums 2019 had been a year of repacing for the YWCA, Project. Pilot initiatives as such are launched with as we focused on investing in and strengthening the aim of changing the way we run programmes our organisational capabilities so that we can at a fundamentally systemic level to create deliver greater and sustained impact to the collective ownership among our beneficiaries, communities we serve. We also adapted and who have an essential role to play in solving their developed more efficient and effective solutions situation. to address social needs by moving beyond the traditional model of programmes operation and As the YWCA continues to serve the community exploring new methods to empower individuals with humility and heart, we hope that we can and their communities, so as to help them achieve continue to build on our capabilities and to their fullest potential in a dignified manner. deliver sustained impacts on the individuals and communities we serve by building up their We are also pleased to announce the reopening capacity to help themselves. of our newly renovated hospitality building. The “THEREFORE ENCOURAGE ONE ANOTHER AND BUILD EACH OTHER UP, JUST AS IN FACT YOU ARE DOING.” (1 THESSALONIANS 5:11) CONTENT 02 #MESSAGE FROM PRESIDENT 40 #OUR COMMUNITY SERVICES & PROGRAMMES 03 #MESSAGE FROM CHAPLAIN Meals-on-Wheels Sustenance for Families 04 #ABOUT US Empowering Mums 5 Vision, Mission and Core Values Empowering Mums: English Club Organisation Information Empowering Mums Enterprises Corporate Governance Kids’ Weekday Care Board of Management Workz-on-Wheels Programme Committee Members YWCA House Governance Disclosure (FY 2019) Our Employees 53 #MEMBERSHIP ACTIVITIES Golden Y Fellowship 18 #OUR FINANCIAL PERFORMANCE Annual General Meeting Summary of Financial Statements Members’ Events 2019 20 #HIGHLIGHTS OF THE YEAR 56 #GLOBAL CONNECTIONS YWCA Fort Canning: New Look, Asia YWCA Regional Meeting 2019 World YWCA Council Meeting 2019 Same Vision YWCA Volunteer #OUR VOLUNTEERS AND Appreciation Tea 2019 Flag Day 2019 60 DONORS #YWCA FORT CANNING Our Volunteers 26 Corporate and Individual Philanthropy 30 #CHILD DEVELOPMENT CENTRES & 67 #DIRECTORY EDUCATIONAL SUPPORT UNIT Child Development Centres Educational Support Unit 2 YWCA OF SINGAPORE ANNUAL REPORT 2019 #MESSAGE FROM PRESIDENT “YWCA has been able to meet the challenges of a fast-changing society. The upgrading of the YWCA Fort Canning maintain her vision and will help us to build up our capabilities in the mission throughout the past hospitality division. years because of the strong Whilst we serve the community with love and compassion, we should also not fear to make support and contributions difficult decisions in response to the changing from our donors and times. We need to respond to the needs of the community and if this means we have to cease volunteers in time, money some activities, we should not hesitate so long as and talents.” our vision and mission are met. YWCA has been able to maintain her vision and mission throughout the past years because of the Over the years, YWCA has served the community strong support and contributions from our donors with love and committed to develop and provide and volunteers in time, money and talents. All of services which will meet the needs of the us share the vision and mission of YWCA and wish community. to do our best for the Association. Moving from strengthening the communities to As we move forward into the new decade of the building up for the future, YWCA sees not only a 2020s, we will need more than ever the continued need to build up our capabilities but also to build support of our donors and volunteers, our up the capacities of our beneficiaries so that they partners and the effort of the staff. can help themselves. I wish to thank our donors, partners, volunteers, To build up the capabilities, we will embark on Board and committee members and staff who developing new initiatives in 2020 which will have played a part in the growth of the Association incorporate the building up of the capacities of and who have contributed to the YWCA whether our beneficiaries so that they can be equipped to by their donations, time or talent. TAN KEE LENG, PBM President ANNUAL REPORT 2019 YWCA OF SINGAPORE 3 #MESSAGE FROM CHAPLAIN “The current slew of initiatives When I was informed that the theme of YWCA this year is, “Build for the Future,” I was and activities that are immediately reminded of the story in the Old reported in this annual report Testament from 1 Chronicles 22-29 about how King David helped his son, King Solomon, build is really in essence preparing God’s temple by preparing all the necessary and building for the future.” resources for him. If David had not done all those preparations for the Temple building, Solomon would have quite a challenge before him. But because he did, King Solomon’s task was made easy. In similar ways, I believe what the current leadership at YWCA is doing is exactly what David did for Solomon. The current slew of initiatives and activities that are reported in this annual report is really in essence preparing and building for the future. The quote by William J. Clinton is most apt to summarize what the current leadership at YWCA is doing: “We cannot build our future without helping others to build theirs.” May our good Lord continue to prosper the work done by the leadership at YWCA and give them all the wisdom to build for the future so that more lives will be touched and transformed through Christ our Lord. REV STANLEY CHUA Chaplain #ABOUT US ANNUAL REPORT 2019 YWCA OF SINGAPORE 5 Vision, Mission And Core Values Vision The YWCA is a united movement of women based on Christian faith and love with the purpose of bringing women into a community fellowship through which they may grow as Christians by faith, word and deed. Mission To serve the Community regardless of race, belief or religion, with love and compassion and provide quality programmes, facilities and services to: i) advance the development of women and girls in body, mind and spirit; and ii) benefit the Community. The Association may work with other organisations and agencies to fulfil her mission. Core Values These core values underlie our attitudes and behaviour, our interaction with each other and the strategies we employ to carry out the mission and objectives of the Association. The five core values are: a. Service d. Respect To willingly give of oneself and one’s To value the unique contribution and worth of knowledge and skills in service to the every person and have due regard for the feel- Association and to bring glory to God. ings and rights of others. b. Compassion e. Teamwork To love and care for our users and To work together towards the Vision and beneficiaries, to help the community and Mission of YWCA. improve the status of women and children. c. Commitment To provide excellent service, relevant programmes and other initiatives that impact lives both within and outside the Association. It is the responsibility of both the Association and individual members to embrace and uphold these core values. Strong shared values will promote a common understanding and corporate culture among the staff and enable the Association to fulfil its mission effectively. 6 YWCA OF SINGAPORE ANNUAL REPORT 2019 #ORGANISATION INFORMATION Registered Office 254 Outram Road Singapore 169051 Charity Status Charity Registration Number: 00103 Charity Registration Date: 29 October 1984 Institution of a Public Character (IPC) Status Effective Date: 1 Jul 2019 to 30 Jun 2022 A Member of the NCSS Central Fund IPC Number: IPC000427 IPC Registration Date: 29 October 1984 Constitution Society Date of Establishment: 17 February 1961 Unique Entity Number (UEN): S61SS0075J BANKERS LAWYERS DBS Bank Ltd Wee, Tay & Lim LLP 12 Marina Boulevard, Level 43 133 New Bridge Rd Marina Bay Financial Centre Tower 3 #19-09/10 Chinatown Point Singapore 018982 Singapore 059413 United Overseas Bank Limited 80 Raffles Place AUDITOR UOB Plaza 1 #11-00 Singapore 048624 Lo Hock Ling & Co. 101A Upper Cross Street Standard Chartered Bank, Singapore #11-22 People’s Park Centre 8 Marina Boulevard, Level 29 Singapore 058358 Marina Bay Financial Centre Tower 1 Singapore 018981 Audit Partner Mr Roma Luo ANNUAL REPORT 2019 YWCA OF SINGAPORE 7 #CorPORATE GOVERNANCE Registration and Compliance The YWCA of Singapore (the “Association”) is a Social Service Agency and registered as a Society under the Societies Act on 17 February 1961.