Sophos Mobile in Central administrator help Product version: 7.1 Contents 1 About this help..........................................................................................................................6 2 Key steps for managing devices with Sophos Mobile...............................................................7 3 Dashboard................................................................................................................................8 4 Reports.....................................................................................................................................9 5 Tasks.......................................................................................................................................10 5.1 Monitor tasks............................................................................................................10 6 General settings.....................................................................................................................13 6.1 Configure personal settings......................................................................................13 6.2 Configure SMC app settings.....................................................................................14 6.3 Enable Baidu Cloud Push service............................................................................14 6.4 Configure iOS settings..............................................................................................14 6.5 Configure polling interval for Windows devices.........................................................15 6.6 Configure Email........................................................................................................16 6.7 Configure technical support contact details..............................................................16 6.8 Define customer properties......................................................................................16 7 Configure Self Service Portal.................................................................................................17 7.1 Configure Self Service Portal settings......................................................................17 7.2 Available Self Service Portal settings.......................................................................18 8 System setup..........................................................................................................................22 8.1 Apple Push Notification service certificates..............................................................22 8.2 Configure iOS AirPlay destinations...........................................................................25 8.3 Samsung Knox license.............................................................................................25 8.4 Simple Certificate Enrollment Protocol (SCEP)........................................................25 9 Compliance policies................................................................................................................27 9.1 Create compliance policy..........................................................................................27 9.2 Available compliance rules.......................................................................................28 9.3 Assign a compliance policy to device groups...........................................................34 9.4 Check devices for compliance..................................................................................34 10 Devices.................................................................................................................................35 10.1 Add devices............................................................................................................35 10.2 Enroll devices.........................................................................................................36 10.3 Unenroll devices.....................................................................................................42 2 10.4 Manage devices......................................................................................................42 10.5 Apple DEP..............................................................................................................47 11 Device groups.......................................................................................................................56 11.1 Create device group...............................................................................................56 11.2 Delete device groups..............................................................................................56 12 Users....................................................................................................................................57 13 Profiles and policies..............................................................................................................58 13.1 Create profile or policy............................................................................................58 13.2 Import iOS device profiles created with Apple Configurator...................................59 13.3 Import provisioning profiles for iOS apps................................................................60 13.4 Windows Desktop password complexity rules........................................................60 13.5 Samsung Knox support..........................................................................................61 13.6 Placeholders in profiles and policies.......................................................................61 13.7 Install a profile onto devices...................................................................................62 13.8 Assign a policy to devices.......................................................................................63 13.9 Remove profile........................................................................................................63 13.10 Download profiles and policies.............................................................................64 13.11 Configurations for Android device profiles............................................................64 13.12 Configurations for Android enterprise policies......................................................82 13.13 Configurations for Sophos container policies for Android.....................................94 13.14 Configurations for Mobile Security policies.........................................................104 13.15 Configurations for Knox container profiles..........................................................105 13.16 Configurations for Android Things policies.........................................................109 13.17 Configurations for iOS device profiles.................................................................110 13.18 Configurations for Sophos container policies for iOS.........................................138 13.19 Configurations for Windows Mobile policies.......................................................147 13.20 Configurations for Windows Desktop policies.....................................................158 13.21 Configurations for Windows IoT policies.............................................................164 14 Task bundles.......................................................................................................................167 14.1 Create task bundle................................................................................................167 14.2 Available Android task types.................................................................................168 14.3 Available iOS task types.......................................................................................171 14.4 Duplicate task bundles..........................................................................................174 14.5 Transfer task bundles to individual devices or to device groups...........................174 15 Apps...................................................................................................................................176 15.1 Add app................................................................................................................176 3 15.2 Install app.............................................................................................................178 15.3 Uninstall app.........................................................................................................179 15.4 Managed apps for iOS..........................................................................................180 15.5 Manage Apple VPP apps......................................................................................180 15.6 Configure per app VPN and settings for iOS apps...............................................184 16 App groups.........................................................................................................................186 16.1 Create app group..................................................................................................186 16.2 Import app group..................................................................................................187 17 Corporate documents.........................................................................................................188 17.1 Add corporate documents....................................................................................188 18 Android enterprise..............................................................................................................190