Campground Space Long-term campground spaces are reserved very quickly in this area. Please do not delay Benefits & Perks in making your reservations. Please ask about accommodations such as size of camper, phone • Fun Creating Memories Worth Repeating® for others and cable access, distance to Dollywood, and • Wholesome, family oriented work environment local trolley service. • Easy access to Great Smoky Mountain National Park We will be happy to provide you with a list of campgrounds in our area. • Free unlimited admission to Dollywood and Dollywood does not subsidize campground fees. Dollywood’s Splash Country • Complimentary tickets to give to others Weather and Temperatures • $2.50 meals at our employee lounge The weather has a direct affect on staffing and • Use of our on-site health care center the work environment. Employees may be “called • Fun company events and parties off” of work due to inclement weather and/or low attendance. Employees may be asked to work Where We Are Located • A management team who Leads With Love extra shifts if attendance is higher than projection. Dollywood is located 10 miles from the Great Most employees work outside in the heat or cold. Smoky Mountains National Park. The national While most Work Campers are aware of the heat, park offers camping, swimming, hiking, horseback many are surprised by the high humidity level and riding, bicycling and many other adventures. The Park Perks amount of work performed outside. Great Smoky Mountains National Park is the most One of the benefits our Work Campers like best is our “Park Perks” program. visited national park in the United States. This pass exchange program allows our employees to visit over 75 attractions Weather in Pigeon Forge AVERAGE AVERAGE AVERAGE at heavily discounted or free admission. It is not unusual for us to hear our work HIGH TEMP LOW TEMP RAINFALL camper couples saved over $1500 in a season using this benefit. March 61 34 4.3” April 69 43 3.7” May 77 53 4.7” Perks my include, but are not limited to: June 84 61 4.0” • All Herschend Family Entertainment Properties July 87 65 4.1” • Dolly Parton’s Dixie Stampede August 86 64 3.1” • Lumberjack Feud September 81 57 3.2” October 77 43 2.4” • Titanic Museum November 59 35 3.3” • Area aquarium December 50 27 3.8” • Local dinner theaters • Putt-putt golf • Whitewater rafting Contacting Us Thank you for your interest in employment with the Dollywood Company. Please feel free to contact us with any employment questions. Dollywood Family Health Care Center e-mail: [email protected] Dollywood has taken exciting steps to address the healthcare Dollywood Human Resources needs of the park’s employees and their dependents. The 2700 Dollywood Parks Blvd Work Camper Dollywood Family Medical Center provides low cost healthcare such Pigeon Forge, TN 37863 as routine family medical care, x-rays, laboratory services, physicals and wellness programs. For a complete list of employment opportunities visit dollywoodjobs.com Employees are eligible after their first 30 days of work. The Dollywood Company is an EEO/AA employer. GUIDE Interview Process The Dollywood Company conducts phone interviews for Work Campers. We understand you are more than likely Job Descriptions not in our area at the time you are making your summer plans. To begin the process, please complete the online The Dollywood Company expects an extremely high level of customer application at dollywoodjobs.com and we will contact you as soon as we can. service and almost all positions require employees to: • work in direct contact with guests. During the months of January, February, March and early April, we spend up to four days a week on the road • answer questions. recruiting. Please be prepared to play “phone tag” with us. Please be patient and we will make contact with all • communicate policies and procedures in a friendly, warm tone. Work Campers who are interested. • assist in solving Guest issues. • be helpful in stressful situations. When Do I Begin Work? Some positions may begin as early as March, but most positions begin in May. You will be given an approximate Ride Operations – Help us operate our world-class roller start date when you are hired. This date will let us know when you are planning to arrive in the area and when to coasters and attractions! Positions involve being on your feet begin scheduling your training. This date is not a definite date and does not mean you will begin working full-time and require mobility. You will be exposed to the elements of sunshine, temperature at once. Dollywood is more than just a world class theme park. It’s the variations and rain. complete getaway for families looking to disconnect from the world’s distractions and reconnect with each other while nestled Food Service Operations – Join the food team that is the three-time and defending Orientation and Training in the beautiful Great Smoky Mountains. Dollywood’s properties winner of World’s Best Theme Park Food! Dollywood features a number of food locations. To prepare you for work, all new employees go through New Hire Orientation. provide ample opportunity to overwrite life’s daily stresses with Duties include the running of cash registers, general food preparation and presentation, This class will give you information regarding the company culture, policies and new family memories. bussing tables and dish washing in fast-paced indoor and outdoor food locations. procedures and customer service. Additional training is provided in the areas of cash handling, cash register operation, On-The-Job training in the Foods Team, The Dollywood Company consists of the 150-acre Dollywood House & Grounds – Help us maintain an aesthetically ride and safety training in the Attractions Team and Games Team Training in theme park; the 35-acre Dollywood’s Splash Country; pleasing, sanitary environment by sweeping and picking the Amusement Team. Dollywood’s DreamMore Resort; and Dollywood’s Smoky up trash, emptying trash cans and maintaining an assigned Mountain Cabins. As unique as its namesake and owner Dolly restroom. These positions involve being on your feet and Costuming and Grooming Parton, in 2014 Dollywood was named a top three theme park require mobility. You will be exposed to the elements of by USA Today. sunshine, temperature variations and rain. Standards All positions require employees to wear a Retail Operations – As a retail clerk in one of our many costume themed around the time period of the point-of-sale retail locations, you help provide our guests area. Dollywood provides three changes of costume with outstanding service. Work locations include a variety for each employee. Employees are responsible for providing all black or all brown shoes with socks to of indoor and outdoor sales environments. match. Food service employees are required to wear Scheduling food-grade slip resistant shoes. Game Operations – As a game host you will work in a Dollywood management staff tries to variety of outdoor gaming locations. Duties include: guest To maintain costuming and grooming standards, schedule Work Camper couples on shifts Dollywood does not allow visible tattoos and only sales contact, cash handling and prize distribution. You as close as possible. However, we cannot allows limited body piercing. will be exposed to the elements of sunshine, temperature guarantee you will be scheduled exactly the same hours. We ask Work Campers to variations and rain. be flexible and understanding. Housekeeping Operations – Help us maintain an aesthetically pleasing environment Please be prepared to work both Length of Shifts by cleaning and suppling assigned areas. Areas of responsibility could be attendant carts, weekend days and have your scheduled The operating schedule directly affects time off during the week. the length of shifts and the number of days storage rooms, public areas and guest rooms. These positions involve being on your feet Under normal schedule circumstances, scheduled. Some teams schedule an average shift and require mobility. we try to give Work Camper couples the of 6-8 hours while others schedule much longer All positions require physical work of some nature, as well as, standing and walking for long periods of time. same days off during the week. The most shifts, up to 12-15 hours per day. successful Work Camper couples have picked two specific days of the week as their days off and were consistent in requesting these days off. Dollywood has been such a wonderful place to come and work It’s a lot of fun to watch I decided to become a work camper at a young age so I could camp. The beautiful Smoky Mountains, paired with the excitement explore my career and see the country. I could not have asked of the theme park, makes for an experience like none other. the guests have fun! for a better first experience! Dollywood is a must for any work “ “Work Camper “ camper’s bucket list. Bettye & Elton Keaton ” Diane & Dan Hoover” ” Paige Coram.