Functional Title: Client Profiler Corporate Title: TBD Department: Client Profiling Unit Legal Entity: EFG Capital International Corp. Location: Miami, FL Specification of Core Function - Account on-boarding of new customers and new relationships - Account on-boarding of existing customers - Provide Maintenance Service for material changes for existing accounts, Periodic Review and Event Driven Review - Static Data Changes on existing clients Tasks and Responsibilities Impact on the Business - To liaise with client facing colleagues for information gathering to ensure customer due diligence activities are completed properly and accurately - Gather, analyze and assist with client profile update, inclusive of detailed SOW (source of Wealth), based on information collected by client facing staff and reliable public sources - Verify customer identity and related documentary proof - Address issues and questions raised by the Front Office and escalate any review exceptions timely to management and relevant parties - Complete new KYC profiles for prospective clients, review and update KYC profiles for existing clients in adherence to the review schedule - Ensure client’s business activities are properly classified in NCM with respect to their profile - Follow up with the relevant parties on outstanding KYC issues - Conduct KYC due diligence check via World-Check, Google, Company Search, Internet, etc., which include conducting name screening, internet searches, clearing of screening matches (false-positives), perform identity and address verification check, review and verify information received to substantiate client’s source of wealth Operational Effectiveness & Control - Ensure policies and practices are adhered to, engaging with relevant stakeholders as necessary - Be proactive with providing solutions to complex issues - Ensure appropriate reporting of any General Directives or Compliance advisory related issues in a timely manner - Requests actioned on a timely basis, with appropriate conflicts managed appropriately - Completion of all mandatory training courses Requirements - Bachelor’s degree in Business Administration or in a related field required - Minimum 5 years of previous and relevant work experience - Proficiency in both spoken and written English and Spanish (Portuguese is a plus) - Strong risk control and compliance mind set - Account opening experience - Demonstrated ability to multi task and work independently, as well as work collaboratively with other teams - Strong analytical and reporting skills abilities to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details and apply sound business and technical domain knowledge - Attention to details. Be able to identify potential problems and risks - Good sense of quality control and be able to build effective quality control mechanism - Good interpersonal skill by demonstrating high level of initiatives and ability to quickly acquire knowledge and adapt to ongoing change - Able to cope with pressure and tight deadlines Reporting Line and Committees: Reporting Line to: AML Process Manager Member of the following Committee/s: N/A Should you wish to apply for this position, kindly send your resume by email to [email protected] .