Loudoun County Transit Development Plan Fiscal Years 2017-2022 Approved by Loudoun County Board of Supervisors on ____June______ 23, 2016 Prepared by Table of Contents Chapter 1: Overview of Loudoun County Transit .......................................................................................... 1 History …………………………………………………………………………………………………………………………………………………1 Commuter Bus ...................................................................................................................................... 1 Local Bus ............................................................................................................................................... 3 Governance ............................................................................................................................................... 4 Organizational Structure ........................................................................................................................... 4 Transit Services Provided and Areas Served ............................................................................................. 6 Long Haul Routes .................................................................................................................................. 7 Metro Connection Routes ................................................................................................................... 10 Local Routes ........................................................................................................................................ 14 Paratransit and Demand-Response Services ...................................................................................... 20 Fare Structure ......................................................................................................................................... 21 Vehicle Fleet ............................................................................................................................................ 22 Existing Facilities ..................................................................................................................................... 24 Commuter Bus Maintenance Facility .................................................................................................. 24 Local Bus and Paratransit Maintenance Facility ................................................................................. 24 Park and Ride Lots ............................................................................................................................... 24 Bicycle Lockers .................................................................................................................................... 25 Bus Stops ................................................................................................................................................. 25 Transit Security Program ......................................................................................................................... 26 Intelligent Transportation Systems (ITS) Program .................................................................................. 26 Communications ................................................................................................................................. 26 Data Collection and Ridership and Revenue Reporting Methodology ................................................... 27 Public Outreach ....................................................................................................................................... 28 Chapter 2: Goals, Objectives, and Standards .............................................................................................. 29 Transportation Goals and Strategies ...................................................................................................... 29 Public Transit Policies .............................................................................................................................. 30 Guiding Principles ............................................................................................................................... 30 Transit and Land Use ........................................................................................................................... 31 Public Transit Service .......................................................................................................................... 32 Dulles Corridor Metrorail (Silver Line Phase 2) Project Policies ......................................................... 33 Park and Ride Lot Policies ................................................................................................................... 33 Bus Shelters and Amenities Standards ............................................................................................... 33 Performance Standards .......................................................................................................................... 34 Chapter 3: Service and System Evaluation.................................................................................................. 35 Retrospective Analysis of Performance .................................................................................................. 35 Peer Comparisons ................................................................................................................................... 36 Commuter Bus Peer Analysis .............................................................................................................. 36 Commuter Bus Operators in the Washington, DC Region .................................................................. 42 Local Bus Peer Analysis ....................................................................................................................... 44 Onboard Ridership Survey ...................................................................................................................... 51 Commuter Bus Survey Highlights ........................................................................................................ 51 Local Bus Survey Highlights ................................................................................................................. 52 Stakeholder Outreach and Focus Groups ............................................................................................... 53 Loudoun County Page i May 2016 Transit Development Plan: FY 2017-2022 The public outreach event conducted during the first round of outreach consisted of ................... 54 Recent Changes in Patronage, Operating Costs, and Operating Revenue ............................................. 56 Long Haul Commuter Bus ................................................................................................................... 56 Metro Connection Bus ........................................................................................................................ 56 Local Fixed Route Service .................................................................................................................... 57 ADA Paratransit and Demand Response ............................................................................................. 60 Land Use Plans Supporting Transit .......................................................................................................... 61 Intelligent Transportation Systems ......................................................................................................... 66 Deviations from Service Standards ......................................................................................................... 67 Long Haul ............................................................................................................................................ 67 Metro Connection ............................................................................................................................... 67 Local Bus ............................................................................................................................................. 67 ADA Paratransit ................................................................................................................................... 68 Equipment and Facility Deficiencies ....................................................................................................... 69 Park and Ride Lots ............................................................................................................................... 69 Rail Station Parking Garages ............................................................................................................... 71 Bus Fleet .............................................................................................................................................. 71 Bus Maintenance Facilities ................................................................................................................. 71 Title VI Program .................................................................................................................................. 72 FTA Triennial Review ........................................................................................................................... 73 Chapter 4: Service Expansion and Improvement Project Descriptions ...................................................... 74 Overview of County Demographics .......................................................................................................