Image: A1 Telekom Austria SUCCESS STORY A1 TELEKOM AUSTRIA „Transnational SAP process and system harmonization in the A1 Telekom Austria Group: The project was a success for many reasons, and professional data migration was one of them.“ Mag. Thomas Kloepfer, One Finance Processes, Systems & Controls, Head of Group BI & Finance Systems, One SAP Program Manager System & Client Merge Rapid Migration with SNP Methodology Meets Demanding Budget and Quality Requirements About A1 Telekom Austria The Solution A1 is Austria’s leading communications provider, serving more We migrated the data in the Macedonian SAP system to the Aus- than 5.3 million mobile customers and supplying more than 2 mil- trian SAP ERP/010 system. The 15-member team adapted all the lion landline connections. Its customers benefit from a compre- data from Macedonia to the processes in Austria. We used hensive service offering from a single provider comprising voice CrystalBridge with the SNP Analysis Suite, SNP Data Consistency telephony, Internet access, digital cable television, data and IT so- Verification, SNP System Scan and SNP Transformation Back- lutions, wholesale services, and mobile business and payment bone with SAP LT. The analysis, design and implementation solutions. The brands A1, bob, Red Bull MOBILE and Yesss! phase was followed by three test migrations, a go-live simulation stand for top quality and smart services. As a responsible compa- and finally the go-live itself. Our process enabled us to carry out ny, A1 integrates socially relevant and environmental concerns in- the project on time and the agreed budget. to its core business. The Benefits The Challenge . Complete analysis As part of the acquisition of several telecommunications com- . Rapid table-based migration over one weekend panies abroad, A1 planned to integrate the data systems of these companies and harmonize processes under the OneSAP pro- . Specialized technical expertise gram. In the first step, we had to migrate the Macedonian sys- tem to the ERP system of A1 Telekom Austria. This involved se- . Flexible SNP team and software lectively transferring the master and transaction data. The project required a complete analysis, the transfer of all historical data and a fast table-based migration. The extensive harmonizations with over 100 mapping tables and the large number of A1 employees involved in the project were also a challenge. Key Facts Project Type: System and client merge Duration: 18 month Scope: System replacement and process harmo- nization Downtime: 3 days Number of users: 774 Affected countries: Austria, Macedonia.