[Grab your reader’s attention with a great quote from the document or use this space to emphasize a key point. To place this text box anywhere on the page, just drag it.] Resident Handbook A Guide to the Village of Wilmette’s Public Services Village Hall wilmette.com 1200 Wilmette Ave @VofWilmette 847-251-2700 /VofWilmette Business Hours: Next Door Monday – Friday: 8:00 a.m.—4:30 p.m. Wilmette Resident Handbook: A Guide to Services Table of Contents Government Overview .................................. 6 Dumpsters and Portable Storage Containers ......................................................... 13 Village Board ..................................................... 6 Pet Licenses ...................................................... 13 Village Manager ................................................ 6 Vehicle Stickers .............................................. 14 Boards and Commissions ............................. 6 Parking Permits ............................................. 14 Taxes & Fees ..................................................... 7 Grading ............................................................... 14 Property Tax Rates ......................................... 7 Alarm User Permits ...................................... 15 Online Bill Pay ................................................... 8 Block Party Permits ..................................... 15 Utilities ............................................................... 9 Composting ...................................................... 16 Water .................................................................... 9 Water Restrictions ........................................ 16 Water Meters ..................................................... 9 Construction Noise Restrictions ............. 16 Sewer & Stormwater ...................................... 9 Leaf Blower Restrictions ............................ 16 Garbage/Refuse ............................................. 10 Refuse, Recycling & Yard Waste Gas ........................................................................ 10 Program ............................................................. 16 Electric ............................................................... 10 Historic Preservation .................................. 16 Utility Locates ................................................. 10 Roads, Transportation & Transit .............. 17 Cable Television - Comcast ........................ 10 Biking in Wilmette ........................................ 17 Garbage & Recycling .................................... 11 Overnight Street Parking ........................... 17 Refuse, Recycling & Yard Waste Sidewalk Maintenance ................................ 17 Collection .......................................................... 11 Snow Plowing/Clearing .............................. 17 Leaf Collection ................................................ 11 Flood Management ....................................... 17 Household Hazardous Waste (HHW) ... 11 Street Maintenance E-Waste Collection ........................................ 12 (Resurfacing/Reconstruction) ................ 18 Medicine Disposal ......................................... 12 Metra, Pace, CTA ............................................ 18 Sharps Disposal .............................................. 12 Forestry ............................................................ 19 Permits & Licenses ....................................... 12 Tree Trimming ............................................... 19 Residential Permits (General) ................. 12 Tree Planting ................................................... 19 Projects Not Requiring a Permit ............. 13 Health & Wellness ......................................... 19 Business License ............................................ 13 File of Life .......................................................... 19 Right-of-Way .................................................... 13 Social Worker .................................................. 19 CPR/First Aid Classes .................................. 19 2 | P a g e Wilmette Resident Handbook: A Guide to Services Pest Management .......................................... 20 Newsletter and E-News ............................... 23 Elections .......................................................... 21 Social Media ..................................................... 23 Voter Registration ......................................... 21 Channel 6 ........................................................... 23 Public Safety ................................................... 21 Video Production Classes........................... 23 Fire Department ............................................ 21 Freedom of Information Requests ......... 23 Tours, Fire Truck Requests, Family Geographic Information Systems (GIS) 23 Safety House, Education ............................. 21 Business Development ................................. 24 Child Car Safety Seat Installation ........... 21 Shop Local/Wilmettonomics .................... 24 Juvenile Fire Setting Intervention Historical Museum ........................................ 24 Program ............................................................. 21 Research Center ............................................. 24 Police Department ........................................ 21 Exhibits .............................................................. 24 Smart 911 .......................................................... 22 Events & Tours ................................................ 24 Crime Alerts ..................................................... 22 Internships ....................................................... 25 Animal Control ................................................ 22 Schools .............................................................. 25 Communications & Community Engagement .................................................... 23 Wilmette Park District ................................. 25 Wilmette Public Library .............................. 25 3 | P a g e Wilmette Resident Handbook: A Guide to Services Frequently Called Numbers Village of Wilmette Other Animal licenses 847-251-2700 AT&T 800-244-4444 Building Permits 847-853-7550 Chamber of Commerce 847-251-3800 Emerald Ash Borer 847-853-7587 Comcast 866-594-1234 ComEd 800-334-7661 Engineering 847-853-7660 (Construction Updates) Cook County Highway 312-603-1600 Fire Non-Emergency 847-251-1101 Department Evanston Hospital 847-570-2000 Leaf Collection 847-853-7500 Illinois Department of 847-272-1246 Parking Permits 847-251-2700 Transportation Police Non- 847-256-1200 Library 847-256-5025 Emergency Mallinckrodt Community 847-256-9623 Refuse/Recycling 847-853-7500 Senior Center Tree Trimming and 847-853-7600 New Trier Township 847-446-8200 Care Nicor Gas 888-642-6748 Vehicle Stickers 847-251-2700 North Shore Senior Center 847-784-6000 Volunteer for a Board 847-853-7511 Pace Bus 847-364-7223 or Commission Park District 847-256-6100 Voting Information 847-853-7511 Post Office 847-251-1831 Water Bills 847-251-2700 Refuse/Recycling (Advanced 847-272-4145 Disposal) School District 37 847-251-3587 School District 39 847-256-2450 Secretary of State 800-252-8980 Skokie Courthouse 847-470-7250 Solid Waste Agency of 847-724-9205 Northern Cook County The Village’s newsletter, The Communicator, is mailed to residents three times a year. 4 | P a g e Wilmette Resident Handbook: A Guide to Services Message from the Village President Dear Neighbor: Welcome to Wilmette! On behalf of your Village officials and staff, we’re pleased that you chose Wilmette for your home. Once you get to know Wilmette better, we hope that you’ll become an active member of our community. Wilmette is a vibrant village. Besides our Village Center and neighborhood shopping areas, there are two major shopping centers - Plaza del Lago and Edens Plaza. Commuters are served by Metra and the CTA. Our outstanding public elementary and high schools are supplemented by private schools including St. Joseph and St. Francis Xavier School, Baker Demonstration, Loyola Academy and Regina Dominican High School. Our public library is one of the finest in the state. Our system of public parks and recreational facilities is also unsurpassed, ranging from the beautiful Gillson Park on the lakefront at the east to the excellent Wilmette Golf Club at the west and a wide range of recreational and leisure-time opportunities in between. With our many cultural, civic and religious organizations, residents can find activities and programs that match their needs and interests. Village government is overseen by an elected Board of Trustees, consisting of the president and six trustees. Day-to-day operations are under the direction of Village Manager, Michael Braiman. The Village has a staff of approximately 200 employees to serve you. Village services include community development, finance, fire, police, public works, and water management. There are many boards and commissions staffed by resident-volunteers who make recommendations to the Village Board in areas, such as human relations, housing, environmental, zoning, public safety and transportation. If you’re interested in becoming actively involved in Village government, let us know by submitting a Talent Bank Questionnaire. Questionnaires are available at the Village Hall or at wilmette.com. The Village Board meets on the second and fourth Tuesdays of each month at 7:30 p.m. in Village Hall. You are welcome to attend,