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Formats, Tenant Mixes, and Leasing Structures ▶ Room 201 E-F ICSC First-Timer and New Member Join us for this session as we address how retail Orientation and Exhibit Floor Walking Tour centres are achieving long-term value and increased 8:00 – 8:30 am ▶ Room 202 A NOI through the incorporation of experiential retail. This shift in strategy, when done right, will result in Whether you’re a new ICSC member or this is your first unique, memorable experiences, increased loyalty and Canadian Convention, ICSC Team Members and ICSC connection, longer shopping times, and repeat visits. Ambassadors will be on-hand to tell you how to make the most out of your Convention experience. Join us for Linda Farha a tour of the exhibit floor to get your bearings. Founder and Chief Connector Pop-Up Go Toronto, ON Student Breakfast & Program 8:00 – 9:00 am ▶ Summit Room, 204 Retail Real Estate Finance for Non-Financial Professionals ▶ Room: 201 A-B Welcome and Introduction to the Program Finance affects all aspects of retail real estate. A deeper 8:45 – 9:00 am ▶ Constitution Hall, Room 106 understanding of finance increases your ability to make Meredith Vlitas sound business decisions, as well as gives you credibility ICSC 2018 Canadian Convention Program when communicating with tenants, owners, and Planning Committee Chair investors. This session will address key retail real estate Director, Corporate Marketing financial concepts, standards, practices, and controls. RioCan Real Estate Investment Trust David Diebolt Toronto, ON Partner Lucia Connor, CMD Manning Elliott Accountants & Business Advisors ICSC 2018 Canadian Convention Program Vancouver, BC Planning Committee Co-Chair Director, Strategic Marketing Oxford Properties Group Next Generation Program Toronto, ON 3:30 – 5:00 pm ▶ The Rec Room Roundhouse – The Hall 255 Bremner Boulevard, Toronto, ON Deal Making & Food Hall 9:00 am – 5:00 pm ▶ Halls A-B-C Member-Hosted Reception in Conjunction with ICSC Foundation Canada 5:00 – 6:30 pm ▶ The Rec Room Roundhouse – The Hall 255 Bremner Boulevard, Toronto, ON 3 Canadian Convention Economic Session Luncheon Keynote Presentation 9:00 – 9:30 am ▶ Constitution Hall, Room 106 12:30 – 1:30 pm ▶ Constitution Hall, Room 106 Follow the critical issues affecting the Canadian Stop Telling Your Story - Become Part of Mine economy with our expert Benjamin Tal. He will dissect In a “Brand New World’, too much and too many are the positives and the negatives of Canada’s economic chasing a finite amount of time and money. Disruptors hot topics such as NAFTA, US Protectionism and the are rendering the conventional rules of business impacts of geopolitical events as we try to bolster our obsolete. Consumers, armed with a mobile wand are strengths and diminish our weaknesses. demanding more for less. More of what matters for their Benjamin Tal families’ life and livelihood with less friction or effort. Managing Director and Deputy Chief Economist There is no middle ground, status quo or place for a CIBC brand to hide. You either make things happen by being Toronto, ON of value, or wonder what happened by being increasingly irrelevant and relying on price as your only tiebreaker. In this keynote, Tony Chapman will share how Business Session to make things happen by drawing on examples from 9:30 – 10:30 am ▶ Constitution Hall, Room 106 around the world. Learn how to shift the conversation and consideration from what you do to why you matter The Rise of Crowdsource Consumer Insight: most to each consumer. wDisruption in the Research Industry The right information is key. With new technology that Tony Chapman captures hyperlocal intelligence, POTLOC disrupts the CEO traditional consumer research for retail by replacing Tony Chapman Reactions random phone calls and intercepts by geo targeted Toronto, ON crowdsourcing campaigns on social networks. Find out new ways crowdsource can get thousands of consumer insights and understand how shoppers and non- P3 Panel shoppers behave and what they need. Understand how 2:00 – 3:00 pm ▶ Room 202 C-D to up-sell your current clients and acquire new ones. Retail In Transit Hubs: How to Successfully Integrate Rodolphe Barrere Retail into Transit Developments Co-Founder and CEO MODERATOR POTLOC Salima Rawji Montreal, QC Vice President Development CreateTO Toronto, ON Networking Break 10:30 – 10:45 am PANELISTS Hillary Marshall Vice President, Stakeholder Relations and ICSC Awards Presentations Communications 10:45 am – 12:00 pm ▶ Constitution Hall, Room 106 Greater Toronto Airports Authority Toronto, ON Seymore Obront Award Vanessa McDonald Canadian Shopping Centre Awards Vice President, Brand Strategy and Partnerships ICSC Foundation Canada Award Osmington (Union Station), Inc. Toronto, ON Lunch Buffet Michael Simone 12:00 – 12:45 pm ▶ Constitution Hall, Foyer Director Leasing and Development No lunch service after 12:45 pm. SmartREIT Toronto, ON 4 Metro Toronto Convention CentreHotel |I City,Toronto, State ON | Month I October 00 – 00, 1 – 20163, 2018 | #Hashtag I #ICSC Meet Me at the Mall: Motivating Your Canada's First Mall-Located Coworking Audience In a Post-Demographic World Space in Erin Mills Town Centre 1:45 - 2:45 pm ▶ Constitution Hall, Room 106 3:30 – 4:00 pm ▶ Constitution Hall, Room 106 David Allison is the pioneer of Valuegraphics, the first Robert Martellacci big data tool that isolates what a target audience Founder and CEO really wants, and what will motivate them most; and MindShare WorkSpace, Inc. none of it has anything to do with age, gender, or other Mississauga, ON demographic stereotypes. The 75,000 surveys in the Valuegraphics Database yield profiles for people who Explore the future with the MindShare Workspace CEO prefer to shop in a shopping centre environment, others and Founder of Canada’s first mall located coworking who don’t like it but still reluctantly go for a variety of space. Described by Mayor Bonnie Crombie as, reasons, and still others who will do whatever it takes “another important first taking place in Mississauga,” to avoid the experience. He will compare the three the coworking space has captured the attention of mall categories and reveal insights to help the industry with goers as a valued service in the Erin Mills community. the most motivating proposition. Just for ICSC, David Gain valuable insight to the exploding work of coworking has also profiled the audience for a shopping centre in and discover why the MindShare Workspace has been Ontario, and will reveal how the profile for this specific an early success. centre differs from the industry profiles, and what the asset managers could do to improve the appeal of this Professional Development Workshops particular property. Online retail is chipping away at 3:45 – 5:00 pm the market share shopping centres once enjoyed, as are Live, Work, Play: Proven Strategies for Thriving Mixed- other alternatives to the mall experience. What can be Use Developments done? How can shopping centres survive and thrive? ▶ Room 201 E-F David Allison Marketing Expert, Author and With a continued consumer focus on convenience and Pioneer of Valuegraphics experience, mixed-use developments are meeting the David Allison, Inc. need. This session addresses the challenges and Vancouver, BC opportunities in redeveloping existing retail properties into mixed-use developments, including strategic vision, government sponsorship and support, value Networking Break enhancement, construction challenges, and co-tenancy. 2:45 – 3:00 pm Andrew Garrett Director, Development Legal Cannabis is Coming to a Shopping The Cadillac Fairview Corporation Limited Toronto, ON Centre Near You. Are You Ready ? 3:00 – 3:30 pm ▶ Constitution Hall, Room 106 Leveraging Non-Traditional Tenants in Retail Centres The legalization of recreational cannabis consumption ▶ Room: 201 A-B begins October 17. What does this historic societal shift As leasing managers seek to reduce vacancies and mean for retail real estate? Shopping centres are increase NOI, more centres are looking towards non- meeting places, business hubs, and economic drivers traditional tenants to help them achieve these goals. and this new, legal product presents a whole new set This session will discuss who these tenants are, how to of challenges and opportunities. What does an engaging engage them, and the best leasing structures for this cannabis retail space look like? What are the red flags type of tenant.