SERVICES NOT ADMITTED

In our structures we guarantee the  People aged under 18 years old; f ollo wi ng:  Drug addiction or alcoholism as predominant  Health care and welfare services behaviours; (therapeutical, rehabilitative,  Major physical and intellectual disabilities or educational, resocializing, training and occupational interventions) as systematic and behavioural syndromes resulting from established in the Personal Project by concussion; the Referring Service, the health care  Previous presence of severe episodes of self-directed team, the user and his/her family; physical violence in similar rehab structures (risk of  Meal service (including breakfast, recidivism); lunch, snacks and dinner);  User’s refusal and opposition, i.e. non-compliance to  Laundry service; the residential path (except for people on probation  Room cleaning; or precautionary measures).  Basic hygiene products, basic pedicure and manicure services; WAITING LIST TIMING

Services not included:  Based on availability, admission takes place within 7  Customized hygiene products; days from the formalization of the project (UVMD).  Medical and pharmacological expenses not related to psychiatric illness, as DOCUMENTATION REQUESTED INFORMATIONAL well as specialized medical BROCHURE examinations, cares, dentures,  Filled up “Introduction Form”; instrumental examinations or any other  Valid Identity Card; health service provided by the National  Health Card; Health System or by private institutes;  Tax code;  Any expenses related to the the  Disability certificate; purchase of personal goods (e.g.  Any recent discharge letter or specialist report; clothing, shoes, cigarettes, non -  Any recent medical exams. essential goods, drinks/snacks, MENTAL HEALTH personal transport expenses); in case DIRECTIONS ASSISTANCE of placement in the apartments ’ g rou ps, towels are charged to clients.  BY CAR: Take the A4 highway, follow Valdastico  Assistance expenses in case of and exit Dueville. Continue north towards Marostica admission to hospital or other care and Bassano. structures.  BY BUS: From Vicenza, Schio, Thiene or Asiago, Administrative Offices ACCESS TO SERVICES stop at Marostica bus station. The offices are Via Villaggio Giovanni Paolo II°, 17 located around 700 m on your left, in the direction of 36063 Marostica (VI) The following steps indicate an hypothetical path: of Bassano. Tel. 0424 77922 - Fax 0424 470913 E-mail: [email protected]  Cli ent’s request to visit the general doctor and/or social services; www.unsegnodipace.it.  Assessment and addressing to the Mental Health Department of residence; Headquarters  Exams ’ analysis and possible search of Via Cà Brusà, 36 the adequate service; OPENING HOURS 36063Tel.: Marostica555-555 5555 (VI)  Admission to the project and formulation ADMINISTRATION: of the insertion path;  Periodic assessments; Monday to Friday from 8.30 to 12.30 a.m. and from Rev. 04 of 24/07/2020  Possible relocations based on upgraded 14.00 to 17.00 p.m. p aths . U.R.P. (Public Relations Office): Tuesday and Thursday from 11.00 to 12.00 a.m.

PRESENTATION OF THE PROCESS INTEGRATED SERVICES AND CONTINUI- TY OF THE DIFFERENT PATHS: the d if f e- INTRODUCTION The Cooperative was founded in 1985 by a group of rent services ensure, within customized projects, the next steps of displacement volunteers with the aim of introducing mental di- stress clients, coming from Health Authority 3, into other locations or dismissal into other public or private structures. through a working Daily Centre. This Informational Brochure has been built In 1990 the first convention was agreed. In 1992 the first professional certificate was delivered for SERVICES in accordance with the following normative the COD and for the first therapeutic community. references: The current configuration includes the presence of The service management is granted by a seven residential communities and five apartment ’ s site manager and other coordinators who  Directive by the President of the gr o up s. work to ensure the correct execution of all Council of Ministers establishing for Through contracts and in collaboration with Consor- the procedures. the first time in Italy the Service List; zio Prisma, the Cooperative also runs two residen- The management of the integrated service tial communities and a home care service for peo- is assured by the head office manager co- ple with serious mental health problems in Vicenza vering the position of general management.  The Law 273/95, which provides for (ULS S 8 ). He is also allowed to delegate to others the the publication of general points of The Cooperative, in accordance with Law 381/91, is coordination of all the services. based on the principles of mutuality and non - prof it . reference for the Service List as a pre- The services are geared to answer the needs of requisite for the granting procedure; people with mental health problems in cooperation CARE LOCATIONS with the Mental Health Department.  24 hours coverage Community Facilities:  The Regional Law 22/2002, which CA E “A nc o nett a ”, CA E “B r eg a nze ”, CA E lays down the general rules regarding KEY PRINCIPLES “Cr o sar a ”, CE “S. Caterina ”, CA B “V a llo na ra ”, CAE Grancona; the authorization and accreditation of health, social care and social services; The Cooperative adopts the following principles in  12 hours coverage Community Facility: the services management: uniqueness, global ap- CA B “ Il Sentiero”; proach and the client as the key focus. It therefore  The D.G.R. 2473/2004, 2501/2004, guarantees:  4/6 hours coverage Apartment ’ s Gr o up s: 84/2007 and 1616/2008 (and subse- PERSONALIZATION : the Cooperative works with G.A .P . “3B ”, G.A .P . “V a llo nar a ” , G.A .P . “L e R o se” , G.A .P . “A r ob a le no ” a nd quent amendments), which attribute the aim of achieving a high level of quality of life and the maximum level of autonomy through the G.A .P . “3C ” . valid authorization to the Service List customization of the different activities. and, finally, the Objective Project on EQUALITY : all guests are allowed to access va- mental health protection (D.G.R. rious activities and services in order to support 651/2010). their own welfare.

IMPARTIALITY: the different care locations ensure the same level of quality for each guest; all rules concerning the relationship between guests and the service are based on the principles of objectivity and impartiality. OTHER RELATED SERVICES RIGHT TO CHOOSE : guests are free to choose,  Centralized Infirmary; wherever possible and in accordance with public institutions, among the different assistance sup-  Administrative services; po rt s. QUALITY AND EFFICIENCY : the different care  Contracts with the National Healthcare locations commit themselves to undertake periodic System in collaboration with Consorzio assessments of the level of quality offered, so as to P r ism a . draw up any potential plan for improvement.