3G Rechargeable SIM Card User Guide 3GMAN01_M1-E (10/06/2011)

3Customer Services Hotline : 3166 3333 www.three.com.hk

PPrint3Grint3G UU.Guide_3GMAN01_M1_E.ind22-23.Guide_3GMAN01_M1_E.ind22-23 22-2322-23 66/14/11/14/11 7:35:597:35:59 PMPM First Time Activation (Applicable for 3G mobile phone)

Make a local voice / video call or in Hong Kong

You will receive a short message from the system displaying your assigned mobile phone number

Short Message: Activation completed Your mobile no. is : XXXX XXXX Stored value: HK$XX Current Stored Value Expiry date: DD/MM/YY at 23:59 Expiry date of SIM Card Check Digit: X This number allows you to recharge via ATM and PPS. Password: XXXXXX This password of your SIM Card account enables you to access 1753 175 via any touch-tone phone. For security reason, you are recommended to change the password by accessing “3Care” under “3Grid” via your 3 mobile phone.

Remark: Please refer to jacket for the validity period of SIM card after activation. The expiry date will be extended once recharge. 1

PPrint3Grint3G U.Guide_3GMAN01_M1_E.ind1U.Guide_3GMAN01_M1_E.ind1 1 66/14/11/14/11 7:36:007:36:00 PMPM Account Enquiry 4. e-voucher Change System So amazing, so easy • Simply call 1753 175 to check Purchase from any 7-11 covenient Language With 3, you’re never far away from the the mobile number, expiry date, store or authorized dealers: latest news or great entertainment. The language pre-setting of remaining value, etc.; or • Press rechargeable SIM account is in (18-digit password printed on • Check your balance via Chinese / Cantonese. www.three.com.hk; or the e-voucher) You can change the language of the • Press Remark: notifi cation message sent by the to check credit balance, mobile • Recharge via ATM / PPS, please enter the rechargeable SIM account and the number and expiry date; or mobile number and Check Digit for the “Bill / Account Number”: language of the voice instruction in • Press “3Care” under “3Grid” to If you use 3 mobile phone, you can – e.g. mobile number is 9123 XXXX and 1753 175 by the following methods: receive updated information by just check credit balance, usage, mobile Check Digit is 5, thus enter 9123XXXX5. number, expiry date and other Chinese / Cantonese: pressing the Triangle key. For using – The “Check Digit” could be checked by Press other mobile phones, please refer to information. accessing “3Care” under “3Grid” via Remark: Usage and other information of SIM 3 video mobile phone. English: the related mobile phone user manual. Card account can only be checked • Recharge via ATM and PPS will be Press 3Grid in “3Care” under “3Grid”. effective after 2 working days. If the Chinese / Putonghua: recharge amount is lower than $100, the • Press Triangle key . When expiry date will not be extended. Press TodayOn3 panel is on, all the latest Recharge Methods or and hottest information can be viewed at once. You can recharge by the following For recharge by recharge voucher, “3Care” under “3Grid” methods and retain your mobile you will receive a message with the • You can also select “Grid” to enter number with expiry date extended new stored value and the expiry date 3Grid. from the day of recharge. upon every successful recharge. 1. Recharge Voucher Recharge completed. Purchase from any 3Shop or Your mobile no. is : XXXX XXXX authorized dealers: Recharge amount: HK$XXX • Press New stored value: HK$XXX (16-digit password printed on New expiry date: DD/MM/YY at the recharge voucher) , 23:59 applicable to both local & Check Digit: X overseas recharge or • Call 1753 175 and follow the For recharge via ATM / PPS, please instructions. press or “3Care” under “3Grid” to check the 2. ATM latest credit balance and the expiry Recharge by “Jet Payment” / “Bill date. Payment Service” at the JETCO / HSBC / Hang Seng Bank ATM 5. Internet Terminals. Through www.three.com.hk, you can recharge your card by your 3. PPS credit card. Online recharge will Dial the PPS hotline 18031 or via be effective after 2 working days. www.ppshk.com and enter “06” for You will be requested to input your the Merchant Code of Hutchison 6-digit account password which Telecom. can be checked by sending a blank SMS to 503175. 2 3

PPrint3Grint3G UU.Guide_3GMAN01_M1_E.ind2-3.Guide_3GMAN01_M1_E.ind2-3 2-32-3 66/14/11/14/11 7:36:017:36:01 PMPM 3Grid Games Only 3 provides you with updated information and entertainment whenever you want. Movie Over one hundred • The latest games such as News Music movie preview, action, Online, commentary, mind, fun and 24-hour live The music platform is equipped with a HMV DVD sports games news broadcast host of exclusive features connecting hit chart and are provided. streaming channel, you to a whole new world of music related movie And don’t miss delivering fi rsthand • Latest hits: Provides full version hit information. our interactive 3D animation game international, local, songs and MV • Cinema ticketing “V-girlTM - your virtual girlfriend” to China and Taiwan • Over 60,000 songs are available for purchase and explore this virtual romantic world. news to you. you to listen instant Cinema • KKBox – The world fi rst iPhone seating plan checking. and Android app on unlimited music • Enjoy full-length GH hit Movies Racing Traffi c download. With the strongest in GH Movie Channel with daily Enjoy live racing Live traffi c line-up of Taiwan, Hong Kong and update. video broadcast situation of 100 Internationals artists , enables you to • Monthly Promotions - Free movie key traffi c points have an unlimited access of full and check out tickets, cinema ticket discount and the latest match across the territory songs and MV under multiple pop-corn coupon for movie fans. will be delivered platforms with hassle-free! info such as audio tips, odds, results via streaming. Let • Western Channel brings you the you check out the and dividends. You can also access billboard and international hits! Entertain “Race Replay” for reference. real-time traffi c Unlimited audio streaming for over situation before Easy access to hundred regular updated hit songs Together with the newly launched you hit the road. On.cc, I-Cable from US Billboard and UK Album “Top 5 Hong Kong Racing entertainment Charts. Commentators Zone”, it combines an news, array of most comprehensive racing • My playlist – You can set and store streaming live Finance info to Horse racing fans! up to 100 songs according to your broadcast, TVB, You can get the preferences entertainment latest local and • 903 Music “903MMV” and “Daily programme/hot International Highlights” are mini programmes drama highlights fi nancial news prepared by 903 DJs with up to date and preview and stock market music recommendation updates and access a wide range of advanced features Football such as realtime Enjoy exclusive stock streaming, match videos my stock/my index, 24-hour fi nancial of 800 matches news live broadcast, mobile banking of three major services, fi nancial experts’ analysis on European leagues, video, stock trading and location-based as well as fi rsthand property search, helping you grasp event info of these the best investment opportunities popular leagues. whenever you are in Hong Kong or overseas. 4 5

PPrint3Grint3G UU.Guide_3GMAN01_M1_E.ind4-5.Guide_3GMAN01_M1_E.ind4-5 4-54-5 66/14/11/14/11 7:36:027:36:02 PMPM Value-Added Services Call Forward Bundle and • If you would like to forward your IDD Voice & Video Call Wait incoming video calls to videomail Voicemail / Videomail after forwarding incoming voice Services 1. Call Forward (For use locally or calls to a designated phone number, 3G International Roaming With Voicemail / Videomail service, please set forwarding incoming Rechargeable SIM Card subscribers you can manage your call more overseas) video calls to videomail by pressing can enjoy global IDD001 & IDD1968 fl exibly. When a new message arrives, • Unconditional 21 1963313131 24# after Voice Services. Additionally, our a SMS alert will be sent to you to Activate: incoming** * voice calls* are being IDD001 Video Service is available to make sure that you won’t miss any (Phone Number) forwarded. Under this condition, the majority of 3G networks globally. important call. Deactivate: both forwarding functions of voice For coverage & tariff details, please and video calls set by yourself will refer to 3 IDD001 & IDD1968 Tariff 1. Subscription: • Busy • Service subscription is available be deactivated if you press ##21# Table in www.three.com.hk. Activate: via 3 portal: Press and enter later. (Phone Number) Dialing Method: “3Care” under “3Grid”

Caller Number Display (Free) Press / or 2. Listening to msg./change Deactivate: (country code) (area code) settings: • No Answer* • Enjoy free Caller Number Display (phone no.) service in Hong Kong and various • Voicemail: Activate: • This SIM Card cannot receive Make voice call to or (Phone Number) countries / regions in APEC, Europe and North America to identify international operator-assisted calls (i.e. collect calls). Deactivate: the caller from Hong Kong. For • Videomail: applicable countries / regions, • Details of IDD tariff are available at Make video call to or • Unreachable please refer to “International 3Shop or www.three.com.hk. Activate: Caller Number Display” section • 32 and 31 short codes are (Phone Number) of “Roaming Service” in this *only applicable* in Hong Kong. user guide. Deactivate: Roaming Services • Registration will be completed in 3G International Roaming 4-6 hours. 2. Call Waiting* Multimedia Messaging and Rechargeable SIM Card subscribers Activate: Short Messaging Services • Service is charged by month and not only enjoy roaming voice, SMS, Deactivate: next monthly fee will be deducted • Simply select “Write Message” in MMS and data services but also automatically from your SIM card * This function is not applicable to incoming mobile phone menu and compose video call and roaming portal balance. video call. your message, then enter the phone services overseas. no. of the recipient and press . • Once the service is activated, Roaming Service includes: calls received in Busy, No Answer • Calls received in Busy, No Answer • To send international message, and Unreachable conditions will and Unreachable conditions will be please add (country code) (area • Make and receive voice calls in 123 be forwarded to your voicemail / forwarded to your voicemail / code) prior to the designated phone countries and destinations. videomail automatically. videomail (if applicable) no.. • Receive video calls in 19 countries automatically, thus you are not 3. Charges: Remarks: and destinations such as UK, Italy, required to forward your calls Australia and others. Refer to enclosed under normal conditions. • Above services, if not specifi ed, are for “3G Rechargeable SIM Card local access only. Service Charge Table 1”. • For download codes and charging details, please refer to leafl ets at 3Shop or visit www.three.com.hk.

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PPrint3Grint3G UU.Guide_3GMAN01_M1_E.ind6-7.Guide_3GMAN01_M1_E.ind6-7 6-76-7 66/14/11/14/11 7:36:187:36:18 PMPM • Make video calls in selective • To make an International To make calls overseas For coverage and tariff details, overseas networks such as M1 outgoing call Press • To call Hong Kong please refer to 3G International Singapore, 3 Austria and others. Press ( / Local International Roaming Rechargeable SIM Card Remarks: (country code) (area code) Access Code) (Hong Kong Area Automatic Roaming Coverage & For coverage and supporting networks, (phone no.) Code 852) (8-digit HK telephone Tariff in www.three.com.hk. please visit www.three.com.hk. • After dialing, screen will display: number) 8. Roaming Default Call Tips: Await ring back , the system will • To make a local outgoing call Forward notify you by a call and when the • Before departing, please activate Press (Area code) (local Subscribers provisioned with phone rings, press (Airtime telephone number) voicemail services may still enjoy your SIM Card and recharge it charge begins and will still be to suffi cient amount or purchase • To make an International roaming default call forward charged even if there is no features overseas. All unreachable enough recharge vouchers. answer from the other party or outgoing call Press ( / Local International calls will be automatically diverted • To keep contact with your friends, the line is busy). You will hear to subscribers’ voicemail with you may forward your regular mobile a voice prompt and will then Access Code) (country code) (area code) (telephone number) no IDD or Roaming airtime number to this SIM number. be connected to the other consumption. This service is Coverage and Charge: party’s line. available in all roaming countries • For making video calls or voice 6. SMS Roaming Service and regions. Refer to enclosed “3G Rechargeable Global SMS roaming services are SIM Card Service Charge Table 1”. calls in selective overseas 9. International Caller Number networks such as China Mobile, available in most of the country/ region. Display Overseas User Instruction M1 Singapore, 3 Austria, 3UK You can identify a caller just as and Spice Telecom (India), you Charges: Refer to enclosed “3G you do in Hong Kong. 1. Activation: can simply dial directly with Rechargeable SIM Card Service • International Caller Number Press and call back dialing method Charge Table 1” or visit is not required. Please visit www.three.com.hk Display service is available www.three.com.hk for a list of in (only applicable to those 2. Balance Enquiry/Mobile 7. Data Roaming Services overseas networks supporting such networks. 3G International Roaming Number/Expiry Date: this service): China, Japan, 5. Roaming Video Call Service Rechargeable SIM Card Macau, Malaysia, Mauritius, Press 3G International Roaming subscribers may enjoy MMS, (free) Philippines, Singapore, Rechargeable SIM Card Email, 3Services / 3 Roaming Taiwan, South Korea, UAE, 3. Recharge : subscribers may enjoy roaming Portal, Internet services in more Pakistan, Thailand, Vietnam, Please refer to “Recharge video call service in Austria, than 50 countries and regions. Austria, Belgium, Denmark, Methods” in previous page. Australia, Malaysia, Italy, Notes : Finland, France, Germany, Italy, Singapore, Japan, UK and most 4. Roaming Voice Call Service 1. This charge is a Roaming Packet Netherlands, Norway, Poland, 3G mobile networks around the Data surcharge. The relevant service Portugal, Spain, Sweden, To make calls overseas world. For coverage & tariff details, charges of the corresponding Switzerland, UK, Canada and please refer to 3G International services are not included. • To call Hong Kong 2. Charging is per transmission packet. USA. Press Roaming Rechargeable SIM Card Automatic Roaming Coverage & Packet size is rounded up to Kbyte. • For details of the supporting (8-digit HK phone no.) 3. Transmission packet size is Tariff in www.three.com.hk. overseas networks, please visit • To make a local outgoing call dependent upon the End User www.three.com.hk. Device, Running Application and Press Roaming Operator Packet Switch (local country code) Network setup. Should there be any (area code) (phone no.) dispute, system records of Hutchison Telecommunications (HK) Limited shall be fi nal.

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PPrint3Grint3G UU.Guide_3GMAN01_M1_E.ind8-9.Guide_3GMAN01_M1_E.ind8-9 8-98-9 66/14/11/14/11 7:36:207:36:20 PMPM 10. International Call Forward Country Code of Major Area Code for Major All incoming voice calls can be diverted to international fi xed or mobile Roaming Countries /Area Cities in China number*, enabling you to manage your calls fl exibly. Asia Pacifi c Czech Sweden 46 * Please add “0” before the area code when Service Charge: China 86 Republic 420 Switzerland 41 you make call to other cities within mainland Denmark 45 United China. (Except calling within the same city) Call Forward Type Activation Method Service charges Macau 853 Taiwan 886 Finland 358 Kingdom 44 Unconditional Call 21 IDD 001 charges (HK to the Australia 61 France 33 North Anhui Guangxi Yangzhou 514 Indonesia 62 Germany 49 America Hefei 551 Guilin 773 Zhenjiang 511 Forward ** * forwarded number) Greece 30 Malaysia 60 USA / Beijing Liuzhou 772 Jiangxi Iceland 354 Nanning 771 No Answer Call 61 Roaming incoming call charges + Philippines 63 Canada 1 Beijing Shi 10 Jingdezhen 798 ** * Singapore 65 Italy 39 Qinzhou 777 Forward Roaming outgoing call charges Netherlands 31 Africa & Fujian Jilin Thailand 66 Middle East Wuzhou 774 (from roaming country to the Norway 47 Fuzhou 591 Yangshuo 773 Changchun 431 Europe Portugal 351 South Africa 27 Jilin 432 forwarded number) Jianyang 599 Guizhou Belgium 32 Spain 34 Egypt 20 Ningde 593 Yanji 433 Unreachable Call 62 Roaming incoming call charges + Guiyang 851 Xiamen 592 Liaoning Forward (out of ** * Roaming outgoing call charges Zhanghou 596 Hainan Dalian 411 coverage) (from roaming country to the Gansu Haikou 898 Shenyang 24 forwarded number) Lanzhou 931 Hebei Shaanxi Guangdong Chengde 314 Xian 29 Unreachable Call 62 IDD 001 charges (HK to the Shijiazhuang 311 Baoan Xian 755 Yanan 911 Tangshan 315 Forward (turn off ** * forwarded number) Chaozhou 768 Zhangjiakou 313 Shandong the phone) Conghua 20 Jinan 531 Dongguan 769 Heilongjiang Qingdao 532 Busy Call Forward 67 Roaming incoming call charges + Foshan 757 Harbin 451 ** * Shanghai Roaming outgoing call charges Guangzhou 20 Henan Haifeng 660 Shanghai Shi 21 (from roaming country to the Kaifeng 378 Huizhou 752 Luoyang 379 Sichuan forwarded number) Jiangmen 750 Zhengzhou 371 Chengdu 28 The service is accessible for all IDD001 destinations except Cambodia, Diego Garcia, Nanhai 757 Chongqing 811 * Hubei India, Niue Island, Pakistan, Sri Lanka, Wallis & Futuna. Panyu 20 Shantou 754 Hanyang 27 Tianjin • To make call while roaming, please deactivate call forward service fi rst. Shaoguan 751 Huangshi 714 Tianjin Shi 22 Shekou 755 Wuhan 27 Yunnan Shenzhen 755 Hunan Kunming 871 Shunde 765 Hengyang 734 Xinhui 750 Zhejiang Yueyang 730 11. 108 fi nancial Info countries and regions. For details, Zhanjiang 759 Anji 572 please refer to 3G International Zhaoqing 758 Jiangsu Hangzhou 571 *Real-time fi nancial information is Roaming Rechargeable SIM Card Zhongshan 760 Nanjing 25 Jiaxing 573 Automatic Roaming Coverage & Tariff in Zhuhai 756 Suzhou 512 Shaoxing 575 always available in most roaming Wuxi 510 Xiangshan 574 countries and regions. You can www.three.com.hk. also set regular updates of stock The full list of roaming coverage areas or index quotes. Overseas Roaming Network will be updated periodically without How to use: Setting: prior notice, please ask for leafl ets at Press • To test coverage, 3Shop or visit www.three.com.hk. (5-digit Stock Code) press (free). Charge: “T” + Roaming short If you receive the credit balance message charge message, it means you are within a coverage area. Remarks: Roaming surcharge may be incurred in receiving SMS in some roaming

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PPrint3Grint3G UU.Guide_3GMAN01_M1_E.ind10-11.Guide_3GMAN01_M1_E.ind10-11 10-1110-11 66/14/11/14/11 7:36:217:36:21 PMPM Service Charge • Content Charge: 3 Hong Kong Service (d) To distribute any tool that may 3Grid/TodayOn3/DailyExpress/ • Local Calls: Charge per minute, compromise or breach any security ExpressLink Usage Policy features or harm or interfere with the less than one minute will be counted – Free viewing of DailyExpress as one minute. “3” will ensure the high quality of 3G normal operations of any network multimedia message and Rechargeable SIM Card (’the Service’) facility or service; • IDD Calls: ExpressLink if no related content to all customers. The service is subject (e) To send or upload any content – IDD 001 call charge is on a charge specifi ed to this “3 Hong Kong Service Usage which is obscene, offensive, 6-second basis, whereas IDD 1968 – The charges will be displayed next Policy”. abusive, menacing, harassing or call charge is on a 1-min basis. to the selected content on your threatening in any way; Local airtime charge is waived. phone, if you want more details, Introduction (f) For resale purposes unless – For International voice and video calls, please refer to the “3G Charges” This policy sets out what are considered specifi cally permitted under the International IDD call rates apply. booklet at any 3Shops as unauthorized, unreasonable or improper terms and conditions of service with • Roaming Service: The roaming – Content packages are available for uses of the various communication, the subscriber; charge begins to apply once you pick designated contents. The charges application and content services will be displayed next to the selected (g) To send unsolicited commercial up the ring back call from the system. (“Services”) provided by 3 Hong Kong. content packages on your phone. messages or contents. If there is no answer from the other This policy applies to all subscribers party or the line is busy, the relevant – Charges are subject to change A subscriber must not: without prior notice. and users of such Services. Failure to charges will still be deducted from comply with any of the prohibitions (a) Disclose any of his/her personal the remaining value of the SIM Card. under this policy may cause the relevant identifi cation code which 3 Hong Please refer to www.three.com.hk for Monthly / Periodic Kong uses to verify the subscriber’s Service Charges Services subscribed to be suspended or roaming charges details. terminated by 3 Hong Kong or 3 Hong identity; • Voicemail / Videomail: Access to • The following charges will be Kong to take any steps it considers (b) Falsify any sender or user deducted monthly from the SIM Card voice / video mailbox by your SIM Card reasonably necessary or appropriate information or use any tools to mask value upon card activation as long as will be charged by local / roaming voice (including but without limitation to the identity of the caller, originator or your SIM Card is valid. / video airtime accordingly. limit the throughput or amount of data point of origin (whether in whole or • Call Forward Bundle: Calls forwarded a) Government Mobile License & transferred) forthwith without notice. in part) of a communication; Administrative Fee of $2.5 to a local telephone number / voice Nothing in this policy is intended to (c) Use any program or the transmission mail / video mail will be charged at b) Other monthly or periodic charges override nor prejudice 3 Hong Kong’s of any communication or data to local voice / video airtime rate. For of the subscribed services rights under its terms and conditions of interfere with the normal operations calls forwarded to a designated • If the credit balance of your SIM Card service with the subscriber. of any Services or 3 Hong Kong’s overseas telephone number, please is not enough, your SIM Card service network; refer to www.three.com.hk for will be temporarily suspended. Please Prohibited Uses And Acts (d) Unlawfully intercept or interfere with charging details. recharge to re-activate the service. The Services must not be used: any communication originating from or • Multimedia Messaging and Short • If the credit balance of your SIM Card (a) For or in connection with any illegal terminating on 3 Hong Kong’s network Messaging Services: Charge per is not enough for deduction on the activities; that is intended for third parties; message sent. monthly renewal day of your self- (b) To breach another person’s rights, (e) Use any tool to compromise or including copyright or other • Wireless Data: subscribed monthly service / content breach any security features or other intellectual property rights; – Wireless data usage charge package, that service will be cancelled. safeguards implemented by 3 Hong (c) To download, send or upload data is applicable to Phone email Please recharge your SIM Card and Kong in respect of any Services, of an excessive size, quantity or application usage, access to subscribe to that service again. network facility and/or content. frequency or in any manner which sites other than the 3Service and Lost or Replacement of Revisions wireless modem application. adversely affects or may adversely Your SIM Card affect 3 Hong Kong’s network 3 Hong Kong may revise this policy – Data usage including overhead at any time without notice, and such will be charged by KByte and • No replacement will be given if SIM or service performance or which Card is lost. unreasonably hampers or may revisions shall become effective upon rounded up to the nearest KByte. posting on 3 Hong Kong’s website Should there be any dispute, • Should your SIM Card mal-function, hamper other subscribers use of (http://www.three.com.hk). system records of Hutchison please bring the card to any of our the Services; Telecom (HK) Ltd. will be fi nal. 3Shop. A handling fee for card 12 replacement will be charged. 13

PPrint3Grint3G UU.Guide_3GMAN01_M1_E.ind12-13.Guide_3GMAN01_M1_E.ind12-13 12-1312-13 66/14/11/14/11 7:36:227:36:22 PMPM 3.2 The USIM remains our property and we (a) when we need to perform any upgrading, Purchases from other retailers 3-3G Rechargeable may recall it at any time for upgrades, maintenance or other work on 3 Network 4.7 If you purchase a Handset, Accessory or modifi cations and/or when your agreement or 3 Services; Other Device from a retailer other than us (a SIM Card Customer ends. (b) calls and data sessions may not be retailer includes one of our authorised dealers) 3.3 You shall not tamper or allow any other person maintained when you move from you enter into an agreement with that other Terms for 3 Services to tamper with your Handset, Other Device 3 Network to the network of an Other retailer for the purchase of those goods and and / or Accessory by unauthorised means Provider to facilitate local or international we are not part of that purchase agreement. and shall not copy or allow any other person Roaming; Warranty 1. About these Customer Terms and your agreement to copy any pre-programmed data of any (c) because of factors outside our control, 1.1 These Customer Terms for 3 Services USIM. such as the features or functionality 4.8 The performance, quality and workmanship of any Handset or Other Device may be (Customer Terms) are the general terms and 3 Services of your Handset or Other Device, conditions governing your access of regulatory requirements, lack of capacity, subject to the manufacturer specifi cations and 3 Network and the supply of 3 Services. 3.4 Once you are Connected, we will provide you interruptions to services by Other warranty. with access to 3 Services. 3 Services include 1.2 These Customer Terms are our Standard Providers and Content Providers, faults 4.9 Unless otherwise stated in the manufacturer the following services if you have requested in other communications networks, the warranty terms, the Handset or Other Device Form of Agreement, which, along with any them and we approve: other terms that you agree to, are binding weather or radio interference caused by warranty is conditional upon: on you and us. The Standard Form of (a) Optional Services; and hills, tunnels or other physical (a) the Handset or Other Device being Agreement is available on our website at (b) Age Restricted Services, provided that you obstructions; or operated, handled and repaired in www.three.com.hk. are 18 years of age or over. (d) where you are outside Hong Kong, or in accordance with any manual or written 1.3 Your agreement with us is made up of these 3.5 Details of 3 Services are contained in our areas not covered by 3 Network in which instructions of the manufacturer or us; Customer Terms and other terms contained Services Guide. case 3 Services relies on Other Provider (b) the Handset or Other Device having been in the documents we produce, and any 3.6 You will also be able to upload and send your networks which we have no control. properly stored or maintained by you; and application or agreement forms you sign. We own content using 3 Services. You grant 4. Handsets, Other Devices and Accessories (c) the Handset or Other Device not being may also display other terms of use on your us a royalty free, perpetual and world-wide modifi ed without our prior written consent. Use of Handsets and Other Devices on 3 Network Handset. licence to store, transmit or otherwise deal 4.10 The Handset or Other Device warranty does 1.4 When we say: with any content you upload on 3 Services. 4.1 You may only use a USIM with Handsets or not apply to any used or second hand goods (a) “we”, “us” or “our”, we mean Hutchison For example, if you choose to use the POP3 Other Devices that have been approved by us and does not cover damage, malfunction or Telephone Company Limited trading as polling features in our Messaging Services, for use on 3 Network and shall comply with failure resulting from misuse, neglect, abuse, 3 Hong Kong; you are appointing us as your agent for all relevant legislation or regulations relating to use for a purpose for which the relevant enabling the POP3 polling services to be such use. Handset was not designed or is not suited, (b) “you” or “your”, we mean you, our provided to you. customer; and 4.2 If you use a USIM with any device and / or normal wear and tear. 3.7 We may change or withdraw some, or part accessory that has not been approved by us 4.11 If a Handset, Other Device or Accessory (c) “agreement”, we mean your agreement of, 3 Services from time to time. This may for use on 3 Network, you may not be able with us for the supply of 3 Services. purchased by you is faulty or not functioning, be because of changing technologies, to utilise all or any of our 3 Services and you it will be your responsibility to arrange, at your 1.5 We have also set out in Section 16 some obsolescence, new or different product shall accept the limitations of such device cost, to have it repaired or replaced so you useful defi nitions of words we use in these features, changing Content Providers and the and / or accessory in accessing any of our can continue to use 3 Services. Customer Terms. need to remove, replace or modify Content. 3 Services, for which we shall not be held responsible in any respect. Furthermore, you 1.6 Your agreement with us commences when we Limitations to 3 Services 5. Your Obligations Connect you. must ensure that such use will not cause any 5.1 If your USIM, Handset or Other Device is lost, 3.8 We will always try to make 3 Services damage or disruption to 3 Network and / or 1.7 Your agreement is personal to you. Unless available to you. However, 3 Services are only stolen or damaged, or you have sold or given in any way affect the use of 3 Services by our away your USIM, Handset or Other Device, we give you written consent, you remain available within 3 Network coverage area other customers. responsible for complying with your you will remain responsible for all usage of 3 and limited 3 Services are available while 4.3 You warrant and represent that you are agreement and you may not pass any of Roaming. Within 3 Network coverage area, Services on your Prepaid Account until such your rights or responsibilities to anyone else, authorized and have the legal right to use the time as you ask us to Suspend the USIM or there may be places where access to Handset, Other Device and/or Accessory with even if you give them your Handset, Other 3 Services is limited or unavailable. your Agreement is terminated in accordance Device or USIM. the USIM. You further undertake to indemnify with these Customer Terms. us in full against all direct and indirect losses, 1.8 These Customer Terms does not cover any Limitations when Roaming 5.2 All Charges, including call and usage charges 3.9 Roaming may occur when you are outside damages, claims, demands, proceedings, for 3 Services will be based on the applicable purchase of products or other services while costs and charges whatsoever arising from using 3 Services. of 3 Network coverage area in Hong Kong, rates as determined by us. You are solely or at places within 3 Network coverage area your breach of this Section 4.3. This Section responsible to check the applicable rates 2. Variations to your agreement and reception is unavailable. When overseas, 4.3 shall survive the termination of this before using any 3 Services. We will deduct Agreement. 2.1 Subject to Section 2.3, we reserve the right to you may Roam in countries where we have from your Prepaid Account, an amount equal vary, amend, modify or delete any of the terms Roaming arrangements in place. 4.4 We may Suspend any or all 3 Services, or to the Charges incurred, or where applicable and conditions of your agreement or add new 3.10 When Roaming, you will not have access to refuse to comply with any of our obligations in the airtime used, by you. If applicable, terms and conditions to your agreement. all 3 Services. your agreement if we are aware or reasonably periodic charges will be deducted in advance suspect that the Handset or Other Device from the remaining credit in your Prepaid 2.2 Subject to any Licence requirement or Limitation of Liability when Roaming which you are using in conjunction with the Account. All airtime credited in your Prepaid direction issued by the Telecommunications USIM is lost or stolen equipment. Account will have an automatic expiry period. Authority, we will notify you of any variation, 3.11 If you use 3 Services in a country or region other than Hong Kong, your use of 3 Services Purchases directly from 3 All calculations of usage charges will be amendment, modifi cation, deletion or addition determined based on our network record, of any terms and conditions in accordance may be subject to laws, customs and regulations which apply in that country. In 4.5 If you purchase a Handset, Accessory or which is fi nal and binding on both of us. with Section 14. Other Device directly from us, you enter into this case, it is your responsibility to ensure 5.3 Credits in your Prepaid Account are 2.3 We must give not less than 30 days’ prior that use of 3 Services will not violate any such an agreement with us for the purchase of those goods. We will retain ownership in all non-refundable, non-transferable and not notice in respect of any variation, amendment, laws, customs and/or regulations and, we redeemable for cash. You are advised that we modifi cation, deletion or addition which is not shall not be liable for your failure to comply goods purchased from us until you have paid for them in full. will also not refund nor transfer any remaining favourable to you. with those laws, customs and/or regulations. credit in your Prepaid Account even in the 4.6 You will be responsible for any Handset, event of loss or damaged USIM. 3. What we will provide to you Disruptions to 3 Services Accessory or Other Device as soon as they A USIM and Prepaid Account 3.12 We cannot guarantee fault-free service. There are delivered to you. If you damage or lose 5.4 You will be required to ensure that there is may be situations where 3 Services are not any goods before you have paid for them in suffi cient airtime and/or credit in your Prepaid 3.1 We will open a Prepaid Account for you and Account before being able to use 3 Services. provide you with a USIM and, except where continuously available or information is not full, you will still be required to pay us for the duly transmitted to, and received by, you or full price of those goods. Notwithstanding any credit remaining in your you have ported-in your previous mobile Prepaid Account, you will also be required number to us, a new mobile number and the quality is affected, for example: 14 other service numbers, if applicable. 15

PPrint3Grint3G UU.Guide_3GMAN01_M1_E.ind14-15.Guide_3GMAN01_M1_E.ind14-15 14-1514-15 66/14/11/14/11 7:36:237:36:23 PMPM to recharge your Prepaid Account with any default PIN or password if they are being Responsible use of Messaging and Storage 5.23 While we have no obligation to monitor additional minimum credit before the expiry used by someone without your permission. Services your use of Messaging Services or Storage of the Account De-Activation Period in order 5.13 We will allow anyone who can quote your PIN 5.19 While using the Messaging Services, you Services, if you exceed our use limits or we to avoid the termination of your Prepaid or password to access your Prepaid Account must not send or upload: are made aware that your use of these Account. Upon termination, the remaining 3 Services is causing problems to 3 Network, details and make any changes to your Prepaid (a) anything that is protected by copyright, credit in your Prepaid Account will also be Account or 3 Services. our storage capacity or other users, then forfeited. unless you have permission of the we reserve the right to Suspend your use of copyright owner; 5.5 New credit may not appear in your Prepaid Responsible use of 3 Services those services. (b) unsolicited bulk or commercial messages Account immediately after payment or 5.14 You may only use 3 Services: Responsible use of Age Restricted Services recharge. We recommend that you recharge or other unauthorised messages, or (a) as stated in your agreement; and knowingly send any viruses; or 5.24 If you are under 18, you are not permitted to your Prepaid Account before your existing (b) for your own personal use. This means you credit runs out or prior to the expiry of the (c) anything that is obscene, offensive, access Age Restricted Services. If you are must not resell or commercially exploit any abusive, defamatory, menacing, harassing, 18 or over and you access Age Restricted Account De-Activation Period (as the case of 3 Services, Content, Handsets or Other may be). threatening or is unlawful in any other way. Services, you must not show or send Content Devices. from Age Restricted Services to any one 5.20 You agree to comply with the procedures 5.6 You will not be able to use any 3 Services if 5.15 You shall not acquire any right or interest under 18. You must also ensure that you have you have no or insuffi cient airtime and / or set out in the IOSMS Code when using the deactivated any access to Age Restricted in any Content and must not disseminate, Messaging Services to send short messages credit in your Prepaid Account. For certain forward or distribute any Content to any third Services if you let anyone under 18 use your 3 Services, we may restrict access to prepaid of promotional or similar nature to any person Handset or Other Device. party or reproduce any Content or use any (including companies, sole proprietorships, account holders altogether. Content for commercial, illegal or improper 5.7 We do not provide invoices or statements, but partnerships and other bodies corporate and 6. Loss, Theft, etc. purpose. If you fail to comply with this whether such person subscribes to you could receive bills, invoices or statements obligation, you shall indemnify us for all losses 6.1 If your USIM is lost, stolen or damaged, you from other service providers whose services 3 Services or services provided by other and damages suffered by us as well as any service providers). In particular : will remain responsible for all Charges for or goods you purchased through 3 Services. third party claims against us arising from 3 Services incurred on your Prepaid Account. You agree to be fully and solely responsible your breach. (a) you shall not use the Messaging Services No redemption, refunds or transfers will be for sending short messages of promotional for such purchases and will indemnify us for 5.16 You must not use 3 Services, or allow anyone made in respect of any remaining credit in the all losses and damages as well as any third or similar nature to any person without Prepaid Account. else to use 3 Services, for illegal, improper, such person’s prior consent; party claims against us arising from your use defamatory or unlawful uses. For example: 6.2 Subject to the payment of such charges as or purchases of such goods or services. (b) you shall be responsible for procuring we shall in our discretion determine, we will in (a) for fraudulent, criminal or other illegal the consent required under paragraph (a) 5.8 We reserve the right to introduce a reasonable activity; our discretion provide you with a replacement fee for paying your Prepaid Account using a above and shall provide us with evidence USIM as soon as reasonably practicable if the credit card. If we introduce such a fee we will (b) in any way which breaches another of such consent upon demand by us; USIM is damaged. No replacement will be provide you with suffi cient notice of the fee person rights, including copyright or other (c) if you send any unsolicited promotional given if USIM is lost or stolen. and the date from which it will apply. intellectual property rights; message contrary to paragraph (a) above 5.9 You must pay all licence fees payable from (c) to copy, store, modify, republish or or if we receive any complaint that such 7. Privacy Policy time to time to the Hong Kong Government redistribute 3 Services or Content (for message originates from you, you agree 7.1 You are entitled to ensure that we will only and other persons including but without example ringtunes), except where we give that we are entitled to : use your personal information in accordance limitation the various tunnel operators and you permission; (i) cease or refuse transmission or delivery with your agreement and our Privacy Policy. MTR Corporation Limited in connection with (d) to download, send or upload content of an of the relevant message upon us Our Privacy Policy will be subject to our your use of 3 Services and (if applicable) excessive size, quantity or frequency so becoming aware of such message; obligations under law. any Handset and/or Other Device in the that it causes problems for other users; (ii) request you to respond to any 7.2 You agree that: manner specifi ed by us from time to time. All (e) in any way which breaches any security or complaint received by us and you shall such fees and any applicable administrative (a) we may collect information about the way other safeguards or in any other way which provide us with a written response you use 3 Services, your preferences, your charges will be deducted from the remaining harms or interferes with 3 Network or the within 3 days of the relevant request; credit in your Prepaid Account. location when using 3 Services, and who networks or systems of others; (iii) Suspend all short messages sent by you contact and who contacts you while 5.10 Depending on 3 Services you use or if so (f) to falsify or delete any author attributions, you in accordance with the IOSMS you use 3 Services; required by the regulatory authorities, we may legal or other proper notices or proprietary Code; (b) we may use your information to maintain require you to provide us with your personal designation or labels of the origin or source information and you hereby undertake to (iv) carry out such investigation as we in your Prepaid Account, provide you with of software or other content contained in a our discretion think fi t; 3 Services, enable you to communicate provide your correct name, address, age and fi le that you upload; all such other factual information either before (v) where necessary, suspend 3 Services using 3 Network, collect your payments we Connect you or before allowing you to (g) to use your Handset to record any provided to you, in whole or in part, as and prevent fraud and improper use; access the applicable 3 Services or Content. telephone conversation without obtaining we may in our discretion think fi t. (c) we may send you information about 3 In respect of the foregoing, you warrant that: the consent of the other party / parties to Services and our products, including the conversation that it is being recorded 5.21 You are entitled to make a complaint against (a) all information provided is true and correct a sender of any unsolicited promotional short special promotions or offers from Content or publish a recorded conversation in Providers; in all respect; any form; message. Complaints can be made orally, in (b) you have full contractual capacity to agree writing, or by electronic means. Upon receipt (d) calls between you and Customer Care (h) to create, use, copy, download or provide of any complaint, we may : may be monitored and recorded by us for to all of the additional or supplemental any directory of 3 Services users or any terms and conditions applicable for the (a) collect and disclose to the relevant training, quality and contractual purposes; other user or usage information to a and access of the applicable 3 Services and / person or organisation, whether you are mobile network operator information on or Content. paid for this or not; and the relevant short message(s) including (e) we may share your information with other without limitation your mobile number, the members of our group of companies, to Secure your PIN, passwords and USIM (i) to send any message or any other content date and time of receipt of the relevant our or their partners, associates, agents, 5.11 You must keep your USIM safe and secure which is obscene or offensive in nature. message(s) and the contents of such contractors, or to possible successors of and we may charge you for any replacement 5.17 You must always co-operate with us and message(s); and our business. These may include entities USIM. You acknowledge that your USIM follow our reasonable instructions to ensure (b) block any short message from the sender outside Hong Kong. is used to store your personal details such the proper use and security of your 3 Services of the relevant short message(s) in 7.3 You have the right to request access to as your address book and any personal and Prepaid Account. accordance with the IOSMS Code. information held by us about your Prepaid information. If your USIM is lost or stolen, it 5.18 You must comply with the laws, regulations 5.22 We may put limits on the use of certain Account and to update and correct such is possible that another person may obtain and customs of Hong Kong and other information. Such request should be made unauthorised access to that information. 3 Services, such as Messaging Services or applicable jurisdiction in relation to the use Storage Services. For example, we may limit in writing to The Data Protection Offi cer, 5.12 You must keep all PINs and passwords safe of 3 Services. the size of messages or storage space. Hutchison Telephone Company Limited, P.O. and secure. You should immediately change Box 999, Tsuen Wan Post Offi ce, Hong Kong. 16 17

PPrint3Grint3G UU.Guide_3GMAN01_M1_E.ind16-17.Guide_3GMAN01_M1_E.ind16-17 16-1716-17 66/14/11/14/11 7:36:257:36:25 PMPM We reserve the right to impose a reasonable be deemed to have cancelled the All your Prepaid Accounts and 3 Services will be or contingent and whether foreseeable or charge to cover the costs of complying with application. If you request for the Suspended not, for any loss, damage, claims or costs such request. porting of mobile number from 10.2 If we Suspend your Prepaid Account or of any kind including but not limited to any 7.4 If you do not wish to receive any promotional 3 Network, you agree that upon the 3 Services as permitted under the agreement, loss of income, business or profi ts or loss communication, information or material, successful porting of any mobile all of the 3 Services will be Suspended. or corruption of personal information or you should advise us in writing to The Data number from 3 Network : However, you will remain liable for all charges data, goodwill, failure to deliver any call, Protection Offi cer, Hutchison Telephone (a) all mobile phone services and any and licence fees incurred or payable during data or message, sustained and arising out Company Limited, P.O. Box 999, Tsuen Wan related value added and roaming the period of Suspension unless we, in our of or in connection with use of 3 Services, Post Offi ce, Hong Kong. services (whether in the form of reasonable discretion, decide otherwise. any Handset, Other Device or Accessory. 7.5 You acknowledge that when you are Roaming automatic or manual roaming (d) We, our employees, agents or sub- in another country, the treatment of your or provided through a separate 11. Ending this agreement and Disconnection contractors shall not be liable to you or personal information may be subject to laws, USIM) shall be terminated 11.1 You will end your Agreement if you any third party, whether in contract, tort or customs and regulations that apply in that immediately and any sum paid in permanently cease using the USIM or if you otherwise for any loss or damage incurred other country. relation to any USIM (whether for do not recharge your Prepaid Account with by you or any third party : Roaming or other services) shall any additional minimum credit during the (i) resulting from or in connection 7.6 Our current Privacy Policy is available on our not be refundable in full or on a website at www.three.com.hk. entire Account De-Activation Period. with any failure, delay, interruption, pro-rata basis; 11.2 We may end your Agreement immediately if omission or mistake in 3 Services or 8. Our Intellectual Property Rights (b) Other services (if any) subscribed the following occur: the performance of your agreement, 8.1 All rights, including copyright, in 3 Services by you and provided by us shall (a) you permanently cease using 3 Services; whether or not such failure, delay, continue unless terminated in interruption, omission or mistake is and Content belong to us or our licensed (b) you do not recharge your Prepaid Account sources, such as a Content Provider. accordance with your agreement; caused by our acts or omissions or and with any additional minimum credit during negligence or those of our employees, 8.2 The “3” trade mark and other related the entire Account De-Activation Period; (c) you shall not be entitled to any agents or sub-contractors; images, logos and names on 3 Services are (c) you do not comply with your obligations proprietary marks of our group of companies. bundled rates for continuing (ii) resulting from or in connection with services previously bundled with under your Agreement; any failure or delay in the performance 9. Allocation and Porting of Numbers our mobile phone services (where (d) we have Suspended your 3 Services as of your agreement or 3 Services due applicable) and will thereafter permitted in the agreement and we believe to factors outside our reasonable 9.1 Subject to any contrary direction issued by be charged the normal standard that your breach is serious or it has not control including, without limitation, the Telecommunications Authority or any rates for such continuing services been rectifi ed; acts of God, spread of epidemic, contrary term of the relevant Licence, you will without further notice. (e) we reasonably believe that your lightning, fi re, earthquake, storm, fl ood not acquire any right in any number issued or other natural calamities, the threat or assigned to you under your agreement communications with Customer Care or 10. Suspension of 3 Services any of our authorised dealers or sales of imminent war, riots or other acts of including without limitation station A-call or civil disobedience, industrial disputes, private page telephone number or mobile 10.1 We may, at our discretion, Suspend your agents, or your use of 3 Services, are Prepaid Account or any or all 3 Services jeopardising our operations, 3 Network power failure, failure of telephone number and we may modify, withdraw, lines, failure or breakdown of plant or change or reallocate any such number. Except without notice if: or are of a threatening or otherwise (a) you have not complied with any of the unacceptable nature; or machinery or government restraint, for any modifi cation, withdrawal, change or prohibition or expropriation. reallocation resulting from or in connection terms of your agreement; (f) if we no longer have access to networks with the termination or suspension of (b) the remaining credit in your Prepaid of Other Providers that we need to provide 13.2 If legislation implies warranties or conditions 3 Services, we will endeavour to notify you Account is insuffi cient to cover the periodic 3 Services, or if we are no longer able to which cannot be excluded, restricted or in such manner as may be reasonable and charges or such other Charges which we provide 3 Services or we cease business. modifi ed, to the extent that we are entitled, practicable in the circumstances prior to our liability will be limited at our option to: may levy; All your Prepaid Accounts will end on termination such modifi cation, withdrawal, change or (c) we reasonably believe you have provided (a) in the case of a supply of goods, the reallocation. 11.3 If we end your agreement for any of the replacement of the goods or supply of us with false or misleading details about reasons in Section 11.2, your Prepaid Account 9.2 If you apply for the porting in of any yourself; equivalent goods, the payment of the mobile number (“Port-in Number”) from and all your other accounts and subscriptions cost of replacing the goods or acquiring (d) we believe that your USIM has been lost for any other services through 3 Services will equivalent goods, the payment of the cost a network operated by any other mobile or stolen; telecommunications service provider: terminate. of having the goods repaired or the repair (e) we receive a serious complaint against of the goods; and (a) you shall pay us a non-refundable mobile 12. Effect of this agreement ending you which we believe to be genuine; (b) in the case of services, the supply of the number port-in charge at the prevailing 12.1 When your agreement ends, we will close rate; (f) we are required to suspend your services again or the payment of the cost 3 Services by the emergency services or your Prepaid Account and Disconnect of having the services performed again. (b) any cancellation of such application shall other government authorities; 3 Services and you will not be able to use be made in person at the location at which 3 Services. Upon Disconnection of 3 Services, 3 Services areas where we have no responsibility (g) we consider it necessary to safeguard the such application was made prior to the any remaining credit in your Prepaid Account 13.3 Any claim by you against us arising out of activation of 3 Services with the Port-in standard of 3 Services or the integrity of will be forfeited. 3 Network; your agreement must be notifi ed in writing to Number; 12.2 Termination of your agreement will not affect us within one year of the incident giving rise to (c) and if such application is unsuccessful (h) 3 Network or any relevant equipment fails any existing right or liability that you or us may such claim, failing which you will be deemed for any reason, you may, within 7 days or requires modifi cation or maintenance; have prior to such termination. to have waived your right in respect of from our notifi cation of such unsuccessful (i) in our reasonable opinion, there is or has such claim. application, elect : been unauthorised, unlawful, fraudulent or 13. Liability 13.4 Without prejudice to the aforesaid, unreasonable use or usage of 3 Services (i) to activate 3 Services with a number Limits on our liability (a) we disclaim all responsibility or liability assigned or allocated by us; or or the use of 3 Services or any relevant equipment by you is causing or may 13.1 All of our obligations to you relating to to you or to any person for any cost, (ii) to cancel the application in accordance potentially cause damage or interference 3 Services are set out in your agreement and, expense, loss, damage or compensation with Section 9.2(b); or to 3 Network and/or such equipment; except as otherwise set out in this Section 13: arising out of or in connection with any incompleteness, inaccuracy, error, (iii) if the unsuccessful application is due (j) the remaining credit in your Prepaid (a) all other terms, conditions and warranties to missing or incorrect information relating to 3 Services are excluded; omission, misstatement, delay or failure of Account falls below such limit as we may, transmission, communication or storage of submitted by you, to submit all in our reasonable discretion, determine (b) we will have no liability to you for anything necessary and correct information for any message or data, the divulging, mixing from time to time; or that we or anyone who works for us does or destruction of any message; re-applying for the porting of the Port-in or does not do; and Number. (k) we are entitled to end this agreement. (b) no condition, warranty, responsibility (c) we, our employees and our Content and liability in relation to the provision • Provided that if you fail to make an Providers are not liable to you in any way, election within 7 days, you shall of 3 Services or any Handset or other whether direct or indirect, consequential Device (including without limitation fi tness 18 for any purpose, standard of quality or 19

PPrint3Grint3G UU.Guide_3GMAN01_M1_E.ind18-19.Guide_3GMAN01_M1_E.ind18-19 18-1918-19 66/14/11/14/11 7:36:277:36:27 PMPM performance of any Handset, other Device we are also entitled to rely on any authorised for Connection and re-Connection, Government Privacy Policy: and 3 Network) shall be deemed to be signatory chop, business chop, personal licence fee, any extraordinary cost incurred in our current policy detailing the kinds of information given by us; and seal, signature or mark as indication of your collecting outstanding payments from you or any we may gather about you and how we can use and (c) we shall not be liable for any dent, scratch signature and we are irrevocably authorised sum due under your agreement or such other fee share it. This policy may be amended by us from or other damage of aesthetic nature to to rely on any form, letter or document which may be announced or published by us for time to time and is available on our website at or any loss of data from any Handset or purportedly signed by or on behalf of you. provision of any of 3 Services from time to time. www.three.com.hk. other Device delivered or returned to us for 15.5 If any of the terms in this agreement are not Connect: Roaming: maintenance and repair services. valid or legally enforceable, the other terms the procedure by which we give you access when you are outside of 3 Network coverage 13.5 In providing you with access to any 3 Services will not be affected. We may replace any term to 3 Services. “Connection”, “Connected”, area, or coverage is not available, and you access or Content, we are not providing you with that is not legally effective with a similar term “Connecting”, “re-Connect” and “re-Connection” some or all of 3 Services using the mobile network any advice of any nature, including, without that is. have corresponding meanings. of an Other Provider. Roaming includes “local limitation, investment advice. In respect of any 15.6 We may assign or transfer our rights and Content: roaming”, when you are in Hong Kong and you 3 Services or Content containing investment obligations under your agreement to a party any data, information, images, graphics, video/audio Roam on the mobile network of an Other Provider information, we are not communicating who agrees to continue complying with content, applications, downloadable fi les or other and “international roaming” when you are overseas invitations or inducements to enter into our obligations under this agreement. You multimedia content that can be accessed using and you Roam on the mobile network of an Other investment agreements. may not assign or transfer your rights and 3 Services. Provider. Roam has a corresponding meaning. obligations under your agreement, whether Services Guide: Other content and services areas where we have no Content Provider: wholly or partially, unless with our prior a person, other than us, who supplies Content. our descriptions of current 3 Services. These responsibility written consent. may be amended by us from time to time and are 13.6 You may be able to use 3 Services: Customer Care: available on our website, www.three.com.hk. 15.7 No failure or delay on our part to exercise any our service team who are available to help you with (a) to upload, email or transmit Content; and right, power or remedy under this agreement your queries. They can be contacted by calling Storage Services: (b) to access Content which is not edited nor any single or partial exercise by us of any 3162 3333 or by email to [email protected]. any 3 Services in the Services Guide which offer by us and to acquire goods and services such right, power or remedy shall operate as you storage capacity on 3 Network for storage of a waiver. The rights, powers and remedies Disconnection: Content which you access using 3 Services. that we do not prepare, select, modify the procedure by which we stop your access to or exercise any control over. Where we provided in this agreement are cumulative and Suspension: are not exclusive of any rights, powers 3 Services. “Disconnect”, “Disconnected” and provide you with access to Content that “Disconnecting” have corresponding meanings. the procedure by which we temporarily Disconnect is not supplied by us, all we do is to or remedies by law. your access to 3 Services. “Suspend” has a transmit the Content to you and we are not 15.8 Any waiver, concession or extra time we Handset: corresponding meaning. responsible or liable in any way for, and do may allow you is limited to the specifi c a mobile handset approved for use on 3 Network and which may be used to access 3 Services. USIM: not endorse, any of this Content, goods circumstances under which it is allowed a card provided by us that when used in conjunction or services. and shall not affect our rights under this Hong Kong: with a Handset or Other Device enables you to 13.7 This Section 13 will apply even after this agreement in any other way. the Hong Kong Special Administrative Region of access 3 Network and agreement has ended. 15.9 This agreement is governed by the laws of the People Republic of China. 3 Services. Hong Kong (excluding its confl ict of laws IOSMS Code: 14. Notices principles) and you submit to the non- the Code of Practice for Inter-Operator Short 14.1 We will consider you have received exclusive jurisdiction of Hong Kong Courts. Message Service dated 3 December, 2001, as from information from us if it is included on our 15.10 This agreement is available in both English time to time amended and supplemented by the website at www.three.com.hk or if it is directly and Chinese and both language versions shall signatories thereto. communicated to you by such means which have the same effect. Licence: we consider to be most appropriate for its Licence(s) issued by the Telecommunications purpose. Such means will primarily be by 16. Defi nitions Authority for the operation of 3 Network and phone, text or multimedia messages to the 3 Network: provision of 3 Services. mobile number associated with your the mobile telecommunications network and Messaging Services: Prepaid Account. other systems owned or operated by our affi liated any 3 Services specifi ed in the Services Guide 15. Other terms company, Hutchison Telephone Company Limited, enabling you to access, send and receive messages by which we make 3 Services available to you. including but not limited to mail, fax, text, data, 15.1 Unless otherwise agreed, your agreement is picture or video messages. the complete and exclusive statement of the 3 Services: agreement between you and us in relation to the services offered by us including but not limited Optional Services: 3 Services. Your agreement supersedes all to Content, Messaging Services, Storage Services, any 3 Services that are only available if requested by understandings or prior agreements, whether Age Restricted Services and Optional Services that you and approved by us. oral or written, and all representations or we have agreed to provide to you in accordance Other Device: other communications between you and us in with your agreement. any equipment (for example a computer or relation to 3 Services. Accessory: organiser), data card or device that is approved for 15.2 If you, or we, delay, or do not take action, any battery, battery charger, stylus, Handset case, use on 3 Network and that may be used to access to enforce our respective rights under this car kit, portable hands free, USIM, consumable 3 Services, but does not include a Handset. agreement, this does not stop you or us from item (items which are regularly replaced) or any Other Provider: taking action later. other item that may be used with a Handset or a mobile telecommunications network operator Other Device. 15.3 You agree to indemnify us for all losses, or other network provider, other than us, whose damages or expenses incurred by us in Account De-Activation Period: network we use to make 3 Services available to you. connection with the enforcement of your such period as determined by us from time to time PIN: agreement against you. when your Prepaid Account will be terminated if any personal identifi cation number that we give you you do not recharge your Prepaid Account with 15.4 We will not be bound to verify the authenticity or you nominate to use as an identifi er to access additional minimum credit at any time during such 3 Services or access or makes changes to your or authority of a signature or mark purportedly period. made by, for or on behalf of you. We will Prepaid Account. be entitled to rely on the use of 3 Services Age Restricted Services: Prepaid Account: through your Prepaid Account as your any 3 Services provided from time to time by us or the account maintained by us which contains all acceptance of the terms of these Customer Content Provider as specifi ed in the Services Guide records about you, including your personal account Terms, and the continued use of 3 Services for use only by customers 18 years of age or older. information, your USIM details, your mobile number, after the notifi cation of any variation, Charges: your use of 3 Services, your remaining credit and amendment, modifi cation, deletion or addition the charges for access to, and use of, 3 Services. airtime and the expiry date of your Account of terms and conditions as your unconditional These charges include (without limitation), periodic De-Activation Period. acceptance of the same. Where applicable charges, usage charges, administration fees, fees 20 21

PPrint3Grint3G UU.Guide_3GMAN01_M1_E.ind20-21.Guide_3GMAN01_M1_E.ind20-21 20-2120-21 66/14/11/14/11 7:36:287:36:28 PMPM