PUBLIC

DHL GLOBAL FORWARDING GMBH GERMANY

AHK South Africa Visit /Main, September 25th , 2018

DHL Global Forwarding PUBLIC

Overview

1 DHL Group

2 DHL Global Forwarding

3 Service portfolio AIR & OCEAN FREIGHT VALUE ADDED SERVICES LEAD LOGISTICS INTERNATIONAL SUPPLY CHAIN INDUSTRIAL PROJECTS CUSTOMS SERVICES CARGO INSURANCE

4 Sector expertise

5 Information technology

6 DE-ZA Trade Specific Information

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Deutsche Post DHL Group – overview

Approximately 510,000 employees in more than 220 countries/territories (including nearly 60% outside Germany)

59 mn letters / 4.3 mn parcels each workday in Germany / more than 28,000 sales outlets in Germany

Group revenues1): EUR 57.3 bn / Group EBIT1): EUR 3.49 bn Market capitalization2): EUR 38.760 bn

~ 809,000 international express shipments per day (2016) (Time Definite International) (+7.6% vs. 2015)

3.6 mn tons of air freight / 3.1 mn TEU3) of ocean freight in 2016

13,7 mn square meters4) of warehouse space in contract logistics

1) Fiscal year 2016; 2) Per 31/12/2016; 3) TEU = Twenty-foot equivalent unit; 4) Fiscal year 2015

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Deutsche Post DHL Group – Vision

The Postal Service for Germany Our purpose Become the logistics company for the world

Respect Our guiding principle Results

Simplifying services Our customer promise Sustainable solutions

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Deutsche Post DHL Group – strategy

Become first choice for customers, employees and investors We measure success along three bottom lines… …and have a consistent customer promise

Simplifying Services • We strive to simplify our customer operations Provider by providing improved transparency, reduced of Choice complexity and by becoming more proactive

Sustainable Solutions • Massive Six Sigma / Lean investments, improved IT capabilities and capability training will make our services more reliable and sustainable • We are the only logistics company with a firm

commitment to an increased CO2 efficiency of 30% by 2020

Investment of Choice Employer of Choice

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DHL – products, services and solutions

DHL Express DHL Global Forwarding Time Definite • AIR FORWARD • DHL EXPRESS 9.00, 10.30, 12.00 • OCEAN FORWARD • DHL EXPRESS WORLDWIDE • Multimodal • DHL EXPRESS ENVELOPE • INTERNATIONAL SUPPLY CHAIN • DHL EXPRESS EASY • INDUSTRIAL PROJECTS Same Day • CUSTOMS SERVICES • DHL SAME DAY • LEAD LOGISTICS Day Definite • Niche provider (high value, fashion, • DHL ECONOMY SELECT perishables and motor sport) Plus additional services (e.g. Global Trade Services) and solutions (e.g. DHL MEDICAL EXPRESS)

DHL Supply Chain Supply Chain Solutions • INTEGRATED WAREHOUSING • Distribution DHL Freight • Managed Transport Service Flexible and customized road and • Value Added Services intermodal transportation network (e.g. packaging, technical services, • DHL (REGION) LINE procurement) • DHL (REGION) CONNECT Information Solutions • DHL GROUND COMBINED • Marketing Solutions • CUSTOMS SERVICES • Correspondence Management • TRADE FAIRS AND EVENTS • Office Document Solutions

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Overview

1 Deutsche Post DHL Group

2 DHL Global Forwarding

3 Service portfolio AIR & OCEAN FREIGHT VALUE ADDED SERVICES LEAD LOGISTICS INTERNATIONAL SUPPLY CHAIN INDUSTRIAL PROJECTS CUSTOMS SERVICES CARGO INSURANCE

4 Sector expertise

5 Information technology

6 DE-ZA Trade Specific Information

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DHL Global Forwarding – worldwide coverage

EMEA (Europe, Middle East, Africa)

• ~ 8,300 employees • 32 countries • 247 locations (offices + operational sites) • 15 highly secured locations

Asia-Pacific

• ~11,000 employees • 20 countries • 314 locations Americas (offices + operational MEA (Middle East, Africa) sites) • ~ 8,200 employees • ~ 2,500 employees • 26 highly secured • 18 countries locations • 30 countries • 294 locations (offices + operational sites) • 203 locations (offices + operational sites) • 22 highly secured locations • 15 highly secured locations

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DHL Global Forwarding – overview

• One of the world’s leading air freight forwarders and No. 2 in ocean freight • Presence in more than 150 countries and territories • Approx. 30,000 employees worldwide • 850 terminals, warehouses and offices • Services and Products: – AIR FREIGHT – OCEAN FREIGHT – VALUE ADDED SERVICES – LEAD LOGISTICS – INTERNATIONAL – INDUSTRIAL PROJECTS – CUSTOMS SERVICES – CARGO INSURANCE

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DHL Global Forwarding GmbH – key figures 2016

Netsales in Mio. EUR 1,129

Employees 1,630

Branches air freight 22

Branches ocean freight 17

Air freight shipments 1,057,732

Air freight in tons 321,522

Ocean freight in TEUs1) 330,286

1) TEUs = Twenty Foot Equivalent Units

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DHL Global Forwarding GmbH – 4 regions

Aerospace Hamburg Hamburg Bremen

Berlin Hannover Region North Bielefeld Region East

Leipzig Duesseldorf Region Central Dresden Cologne Erfurt Aachen Region South

Frankfurt

Mannheim Nuremberg Saarbruecken Stuttgart

Trossingen Freiburg Munich Ummendorf

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DHL Global Forwarding GmbH – branches

AAH – Aachen BER – Berlin BRE – Bremen

Hamburg CGN – Cologne DTM – Dortmund Bremen DUS Duesseldorf Hannover Berlin – Bielefeld DRS – Dresden Münster FRA – Frankfurt FBG – Freiburg Düsseldorf Leipzig HAM – Hamburg Köln HAJ – Hannover Aachen Dresden LEJ – Leipzig Frankfurt a.M. MHG – Mannheim MUC – Munich Mannheim NUE – Nuremberg

Saarbrücken Nürnberg PAD/BFE – Paderborn/Bielefeld SCN – Saarbruecken STR Stuttgart Stuttgart – VSS Trossingen Freiburg Ummendorf –

Trossingen München UXM – Ummendorf

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DHL Global Forwarding GmbH - Facts & Figures

 Certificates: ISO 9001 [Quality Management] ISO 14001 [Environment Management] OHSAS 18001 [Occupational health and safety management] SQAS [Safety and Quality Assessment System Area „Transport Service“]*1 QEP [Qualified Envirotainer Provider]*2 IFS [Food Standart]*4 AEO [Authorised Economic Operator] GDP Compliance [euGood Distribution Practice, 5. Nov 2013]*3

 Security (TAPA Certificate): Frankfurt and Munich

*1 BRE OFR / HAM / FRA / MUC / STR *2 BFE / DUS / FRA / LEJ / MUC / STR / HAM *3 LEJ *4*MUC

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DHL in Africa

In 1978 DHL opened its first office in Africa and since then has developed an extensive network of offices and supply chains throughout the to be represented in every African country often with multiple business units covering Express, Logistics, Aviation & Supply Chain services. DHL Global Forwarding has 100% owned offices in 12 Sub Saharan countries and 3 North Africa countries. In the other countries we work with trusted and reliable agent partners, many of which are 100% owned DHL offices. All our partners have to meet strict compliance requirements and adhere to the DHL supplier code of conduct which include the sub-contractors we use to provide supporting logistics services. DHL can offer a full portfolio of logistics & supply chain services in Africa including air, ocean, road, warehousing, customs, courier and supporting logistics services supported by over 980 full time staff and facilities in over 50 cities.

Amadou Diallo Daniella De Pauw CEO, Middle East & Africa Region CEO, Sub Saharan Africa Sub-Region DHL Global Forwarding Limited DHL Global Forwarding Limited

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Coverage: Sub-Saharan Africa

• Owned Presence: • Angola • Cameroon • Cote d’Ivoire • Gabon • Ghana • Kenya • Madagascar • Mauritius • Mozambique • Nigeria • Senegal • South Africa • Uganda

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Coverage: Sub-Saharan Africa

• Agent Presence: • Benin • Malawi • Botswana • Namibia • Burkina Faso • Niger • Burundi • Rwanda • Cape Verde • Sae Tome • Central African Republic • Seychelles • Chad • Sierra Leone • Congo • Somaliland • Comores • South Sudan • Djibouti • Swaziland • Equatorial Guinea • Togo • Eritrea • Zambia • Ethiopia • Zimbabwe • Gambia • Guinea • Guinea Bissau • Liberia • Lesotho • Mali

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DGF South Africa

Company Details Established April 1968 Locations 4 / 350 employees • Johannesburg • Cape Town Pretoria • Durban

• Port Elizabeth Johannesburg

Durban Major Freight Hubs • Johannesburg Hub for Air Freight • Durban Hub for Ocean Freight Port Elizabeth Cape Town

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Overview

1 Deutsche Post DHL Group

2 DHL Global Forwarding

3 Service portfolio AIR & OCEAN FREIGHT VALUE ADDED SERVICES LEAD LOGISTICS INTERNATIONAL SUPPLY CHAIN INDUSTRIAL PROJECTS CUSTOMS SERVICES CARGO INSURANCE

4 Sector expertise

5 Information technology

6 DE-ZA Trade Specific Information

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DGF portfolio products & services

AIR OCEAN GROUND LOGISTICS TRADE SECTOR FORWARD FORWARD FORWARD EXPERTISE EXPERTISE EXPERTISE

DHL AIR PRIORITY DHL OCEAN DIRECT DHL (REGION) LINE DHL LEAD LOGISTICS DHL CUSTOMS AUTOMOTIVE DHL AIR CONNECT DHL OCEAN CONNECT DHL (REGION) CONNECT DHL INTEGRATED SERVICES CHEMICAL WAREHOUSING DHL GREEN SERVICES DHL AIR ECONOMY DHL OCEAN CONTAINER DHL GROUND COMBINED CONSUMER DHL AIR CHARTER MANAGEMENT DHL INTERNATIONAL DHL SECURITY ENGINEERING AND SUPPLY CHAIN SERVICES DHL AIR COMBINED DHL OCEANSPECIAL MANUFACTURING DHL OCEAN ASSEMBLY DHL TEMPERATURE DHL SUPPLY CHAIN ENERGY CONTROLLED CONSULTING SERVICES DHL OCEAN CHARTER LOGISTICS LIFE SCIENCES AND HEALTHCARE DHL TRADE FAIRS AND EVENTS PUBLIC DHL WINE & SPIRITS RETAIL LOGISTICS TECHNOLOGY DHL INDUSTRIAL PROJECTS

PLUS (z.B. DHL CARGO INSURANCE, DHL FLEXITANK, DHL DOUBLE DECKER)

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Air Freight – portfolio

DHL AIR PRIORITY For time sensitive cargo DHL AIR PRIORITY is the right choice. It includes priority handling at origin, first flight out, expedited clearance and delivery at destination to ensure fast door to door performance.

DHL AIR CONNECT With over 17,000 scheduled departures per week from over 250 city pairs DHL AIR CONNECT is the right balance of speed and efficiency for moving a wide range of shipments door to door to every major marketplace worldwide.

DHL AIR ECONOMY Using alternative routing and carrier selection, DHL AIR ECONOMY is a cost effective product with no loss of customer service. For less time sensitive cargo where reliability still counts, this is an economical choice.

DHL AIR CHARTER Provides flexible capacity and routing options for customers special lift requirements. From new product launches and line down situations to handling oversize, heavyweight or other special cargo, we have qualified charter experts in key centers of trade. DHL AIR COMBINED (DHL SEAIR & DHL DOOR-TO-MORE™) A combination of AIR, OCEAN, GROUND FORWARD to maximize our customer’s efficiency with the emphasis on the AIR component to ensure speed to market. By combining our products we can offer a seamless mix of transport modes to match delivery schedule and cost requirements. DHL SEAIR Combines the speed of AIR FORWARD Products with the economy of OCEAN FORWARD. This product offers the ideal balance for improved transit times over conventional Less-Than-Container-Load (LCL) movement at a considerably lower cost than pure air freight. DHL DOOR-TO-MORE™ Combines DHL’s leading intercontinental transportation capabilities with our comprehensive ground distribution network. DHL DOOR-TO-MORE™ provides end-to-end transparency and helps customers shorten delivery time to market – cutting supply chain costs.

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Ocean Freight – portfolio

DHL OCEAN DIRECT With loading directly by the shipper and direct delivery to consignee DHL OCEAN DIRECT uses Full-Container- Loads (FCL) to offer customers reliable, flexible and cost efficient transportation globally. We offer tailored alternatives for the movement of all kinds of commodities using various equipment types and capacities.

DHL OCEAN CONNECT Operating our own in-house network we connect customers’ Less-Than-Container-Load (LCL) cargo to every major container port in the world. Scheduled departures are managed from end-to-end to ensure customers’ deadlines – and promises – are kept.

DHL OCEAN CONTAINER MANAGEMENT Environmentally friendly yet cost efficient transport that combines Feeder, Rail and Road to get cargo from pick- up point to origin port and from destination port to final destination on time.

DHL OCEAN ASSEMBLY Customized buyers’ or shipper’s consolidation allowing customers to bundle products and orders purchased from various manufacturers from a single or multi-country origin locations, into dedicated Full-Container-Load (FCL) containers. Our consolidation service increases visibility and reduces customers’ cost.

DHL OCEAN SPECIAL Flexible, customized DHL conventional load services for the transportation of oversized goods too large to fit into standard containers, including break-bulk and roll-on roll-off cargo.

DHL OCEAN CHARTER DHL OCEAN CHARTER meets the needs of customers with large non-containerized cargo guaranteeing capacity and delivery times.

1) FCL = Full Container Loads

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Value Added Services – portfolio

DHL LEAD LOGISTICS Design and management of your end-to-end supply chain with overall operational responsibility. DHL LEAD LOGISTICS builds and executes a network based on DHL’s and 3rd parties’ capabilities. All supply chain partners are integrated into the Lead Logistics global IT-platform enabling effective management, end-to-end visibility and cost reduction opportunities. DHL INTERNATIONAL SUPPLY CHAIN Solution that links the origin supply chain with the destination market requirements, resulting in a more cost effective and efficient supply chain with complete visibility and control through a single point of contact. DHL INTERNATIONAL SUPPLY CHAIN includes origin, freight and destination management services across all modes. DHL INDUSTRIAL PROJECTS Safe, compliant and reliable management of project logistics, over-sized cargo and heavy lifts. DHL INDUSTRIAL PROJECTS includes global multi-supplier projects, from pickup through consolidation and delivery to fabrication facilities and final project jobsites. It also includes feasibility studies, route surveys, load supervision and end-to-end logistics visibility. DHL CUSTOMS SERVICES We take the complexity out of customs by providing a broad range of customs brokerage services performed by a team of customs experts to ensure a smooth and on time border crossing of shipments, without administrative burden, delays and penalties. The portfolio also includes consulting services to enhance customs activities and compliance, optimize duties, identify potential risk areas and improve internal controls.

Motorsport Logistics & Events Tailor-made Solutions for all logistics requirements before, during and after motorsport events, ensuring that all necessary equipment is available at the right place, at the right time.

Vehicle/Motorcycle Logistics & Events We offer specialized transportation to a wide range of customers in the vehicle/motorcycle sector. We offer fast and secure transport procedures to ensure the safe handling of all equipment.

Niche Business We link our niche business services with AIR and OCEAN FORWARD products to deliver added value activities to cater for special needs and to increase efficiency and improve customer service.

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Overview

1 Deutsche Post DHL Group

2 DHL Global Forwarding

3 Service portfolio AIR & OCEAN FREIGHT VALUE ADDED SERVICES LEAD LOGISTICS INTERNATIONAL SUPPLY CHAIN INDUSTRIAL PROJECTS CUSTOMS SERVICES CARGO INSURANCE

4 Sector expertise

5 Information technology

6 DE-ZA Trade Specific Information

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DHL Global Forwarding – sector expertise

Life Sciences & Healthcare Chemicals Technology Consumer Retail

Delivering pharmaceutical Secure, timely and cost Providing highly reliable, Simplify your supply chain Improving your speed to products globally, through a effective solutions that bring consistent, and secure from design concepts to market, reducing damage to controlled transportation value across the chemical integrated supply chain consumers, wherever your products network sector supply chain solutions globally suppliers and markets are

Engineering & Automotive Energy Public Sector Financial Services Manufacturing

Delivering to remote Managing complex and far- Proactive solutions locations, planning and Providing operational Financial logistic solutions reaching supply chains providing control to respond executing turnkey projects excellence, security, with focus on security, high while offering strong quickly to changing market regulatory compliant, planning and timely delivery speed communications and operations, speed and conditions speeding up new of logistics services proven reliability reliability market entry

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DHL Global Forwarding – sector expertise

By understanding the needs of our customers, our tailor-made solutions help companies to stay ahead of their competition

Benefit to You • Our industry sector approach is designed to deploy the broad know-how and geographic reach of all Deutsche Post DHL divisions to provide simplified and sustainable solutions that are right for your particular industry • We work with our customers to optimize the value proposition for their industry’s distinctive requirements • Industry experts that understand your needs and the issues that affect your customers on a global and regional level • A detailed understanding of sector specific requirements • Dedicated infrastructure and competence centers to provide the specialized expertise your sector requires • Sector specific base solutions that can fast track the production of your unique solution • Proactive consultation on the potential application of new logistics models with a trusted service partner

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Overview

1 Deutsche Post DHL Group

2 DHL Global Forwarding

3 Service portfolio AIR & OCEAN FREIGHT VALUE ADDED SERVICES LEAD LOGISTICS INTERNATIONAL SUPPLY CHAIN INDUSTRIAL PROJECTS CUSTOMS SERVICES CARGO INSURANCE

4 Sector expertise

5 Information technology

6 DE-ZA Trade Specific Information

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DHL IT customer solutions overview

• DHLi – Standard Customer Portal providing access to all Customer Services and the DHL Core Service Modules including booking, shipment level tracking, document repository and reporting • XM – Exception Management service providing shipment and order level tracking and a customer dashboard • SCI Swift Visibility – online visibility of 14 generic multi-modal milestones, proactive event monitoring and alerting, and customizable reports on demand • SCI TMS – Comprehensive suite of services ranging from pure order and shipment level visibility through to full Transportation Management Solutions that include a high degree of Customer customer and cross-BU integration IT • LWMS – Complete Warehouse Management system providing Services from Purchase Order Offerings Management, Receipt, Order Processing, Cycle Counting and Reporting with Online Visibility and Processing Capabilities • EDI – All options are supported for customer specific data exchange capabilities – XML, EDIFACT, ANSI X12, RosettaNet, etc. Business Specific Applications • Galaxy (ISC) – Specifically Aligned to the ISC Business Model. IT Management Suite specializing in Buyers Consolidation, Vendor Management and Order Processing • MMS (Industrial Projects, OFR MCC) – Specifically Aligned to the Industrial Projects and OFR Multi Country Consolidation Models. Transportation and Order Management.

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DHL Interactive (DHLi)

Access all your DHL Services through a single Portal: https://dhli.dhl.com

DHLi is the DHL customer interactive tool for air, ocean and US domestic – a website that provides booking, tracking and reporting functionalities

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DHL Interactive (DHLi)

DHLi is a standard suite of online tools that provides global visibility and instant access to shipment information. This application is supported by DHL logistics information systems.

DHLi OFFERS THE FOLLOWING EASY TO USE TOOLS:

Book Report

• Book new shipments online • Generate reports of shipments and keep control of the previous 12 • Input shipment information including products, shipping parties and month’s shipment history clauses, and then generate all necessary shipping documents. • Create customized reports These documents can be E-mailed in PDF format and shipment • Reports are able to be viewed online, printed, e-mailed, or exported information can be stored to reduce future manual entry • Supported formats include CSV, Excel, XML and PDF • Attach shipment documents for paperless access by the consignee • Schedule regular reports to yourself or others in your organization or DGF staff • Choose from 7 status/alert notifications

Document Repository

Track • Create folders and store useful documents • Access by customer or DGF staff for common shared documents • Track shipments from the previous 3 months, 24 hours a day. AFR/OFR updates are provided in real-time, and every 4 hours • Save quotations and SOPs for easy access • Retrieve information using reference numbers, carrier, master and house bill numbers, pickup and delivery dates, and other criteria • Attach and access shipping documents, and communicate their Links availability through notification E-mails • Store links to other useful websites

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Overview

1 Deutsche Post DHL Group

2 DHL Global Forwarding

3 Service portfolio AIR & OCEAN FREIGHT VALUE ADDED SERVICES LEAD LOGISTICS INTERNATIONAL SUPPLY CHAIN INDUSTRIAL PROJECTS CUSTOMS SERVICES CARGO INSURANCE

4 Sector expertise

5 Information technology

6 DE-ZA Trade Specific Information

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DE-ZA Trade Specific Information

Focus South Africa:

• Approx. 600 German companies with presence in South Africa offering 100.000 jobs ( core industries = Automotive / Chemical / Machinery / Technology ) • For South Africa Germany is the 2nd largest trading partner after China and before the USA • The German trade volume in 2017 with South Africa was approx. 17 Billion € • In terms of overall German trading partner ranking South Africa in 2017 was on 28th position • German foreign direct investments in 2016 approx. 6,5 Billion € ( from total global foreign investments 74% are from EU = GB/NL/DE ) • In the manufacturing segment Germany is the main foreign investor • EU-ZA – with the EPA ( Economic Partnership Agreement eff. 10/2016 ) South Africa is having a wider duty free access to European markets • Main German Export commodities into South Africa = Automotive / Machinery • Main German Import commodities from South Africa = Automotive / Metals and Raw Materials

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DE-ZA Trade Specific Information

Airfreight – Germany South Africa:

• Overall from all regions DHL has 300 tons of controlled capacity per week to the African continent • Through multiple EU and DXB/SHJ hubs in exclusive and strong alliance with Ethopian Airlines / DHL Aviation we`re serving the main hubs in Africa ( JNB/LOS/ACC/LUN/ADD/NBO ) • For the Exports out of Germany we`re using our hubs in FRA & MUC to serve the main destinations in ZA:  JNB = weekly 25 Tons of pre-allocated space / 10 Consol options per week  CPT = weekly 2 Tons of pre-allocated space / 2 Consol options per week  DUR = weekly 1 Ton of pre-allocated space / 1 Consol option per week  Carrier partners = ET ( Inhouse via Starbroker ) /SA/QR • In 2017 we handled approx. 2700 Tons of Airfreight Export into South Africa • DHL South Africa Cold Chain Solution ( Pharma / Perishables ) = DHL South Africa is the only Agent in South Africa with a facility on the Tarmac at JNB/ORT International Airport ( direct cargo collection from the aircraft / all temperature ranges / high security measures ) • Distribution to other African destinations – DGF ZA offers an extended Road Freight network with time definite solutions / security and technological additions ensure that your goods are delivered safely

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DE-ZA Trade Specific Information

Oceanfreight – Germany South Africa:

• We operate our own DHL LCL network globally, we serve more than 45,000 point pairs with around 2,800 scheduled direct sailings per week. • For the LCL Exports out of Germany we`re using our CFS in BRE & HAM to serve the main destination ports in South Africa:  DUR = weekly own dedicated Consol Box with fixed closure time line ( 28 days Port to Port )  CPT = weekly own dedicated Consol Box with fixed closure time line ( 23 days Port to Port )  PLZ = weekly own dedicated Consol Box with fixed closure time line ( 21 days Port to Port )  JNB = via DUR ( 32 days Port to Port )  Africa = multiple direct services to other African markets on either weekly or bi-weekly basis  Carrier partners = Maersk / DAL / MOL • In 2017 we handled approx. 3000 CBM of Oceanfreight LCL Export into South Africa • In 2017 we handled approx. 5400 TEU of Oceanfreight FCL Export into South Africa • FCL = we have a dedicated Reefer / Wine & Spirits team to cater for specific industry needs • Distribution to other African destinations – DGF ZA offers an extended Road Freight network with time definite solutions / security and technological additions ensure that your goods are delivered safely

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THANK YOU VERY MUCH!

Clemens Lanziner Trade Lane Manager MEA Phone +49 (0) 69 1301-8104 DHL Global Forwarding GmbH Mobile +49 (0) 151 17121737Cargo City South, Bldg. 573 Clemens.Lanziner@.com 60549 Frankfurt/Main Germany

PUBLIC PUBLIC

BACKUP

AHK South Africa Visit /Frankfurt/Main September 25th 2018