Welcome to your KEES FlexStay™ Vacation!

On behalf of KEES Vacations and the home owner, we would like to warmly welcome you to the Outer Banks of ! You’ll find each rental home fully equipped with KEES Vacations’ signature amenities, linens, ease of access, superb hospitality and more. Our staff is available 7 days a week and at all hours for emergencies.

Throughout this directory, you’ll find area wide information, specialized recommendations, guidelines and useful contact information. We encourage you to also visit KEESOuterBanks.com for real time updates, weather forecasts, upcoming activities, featured promotions, concierge options and more!

Our team strives to provide a comfortable, relaxing and service oriented vacation for all guests. KEES is hands down a market leader and your feedback is important. Following your stay, please allow us the opportunity to hear from you and your family by completing our KEES Post Travel survey via email.

Cheers to a fun-filled Outer Banks adventure and enjoy your stay with KEES Vacations!

KEES Management & Staff 866.316.1843 [email protected] www.KEEShelp.com

edition IIII Contact Information

KEES Vacations Office 866.316.1843 KEES Vacations fax 757.596.7273 After Hours Maintenance Emergencies: www.KEESHelp.com or 866.316.1843 KEES Email [email protected] Emergencies (Fire, Police or Medical Rescue) CALL 911

Property Address: Your vacation rental property address is located below. You may also find this information on the front of your house and on your Vacation Rental Agreement.

REBOOKING / RESERVATION EXTENSIONS If you intend to rebook this home for the upcoming year, extend your current stay or book another KEES Vacations property, simply call our office to make these arrangements or visit our website KEESOuterBanks.com.

General Information

HOUSE TIPS FOR HIGH TEMPERATURES

Air Conditioning: Air conditioners can only maintain temperatures on the top level of a home approximately 20 degrees cooler than the outside heat index. To maintain temperatures, please keep doors and windows closed and close blinds or curtains on the top level during the hottest part of the day. Please do not set the air conditioning units below 68 degrees as this could cause the units to freeze and stop working altogether.

Refrigerators: The refrigerator in your home may require up to 24 hours after your arrival to reach a stabilized temperature. A normal increase in temperature occurs from unloading, cleaning and reloading the unit with groceries on changeover day, especially on hot days.

To ensure proper operation, please keep doors closed as much as possible, set all temperature dials on ‘medium’ and do not block the vent which provides cold air from the freezer to the refrigerator. Setting the dials above ‘medium’ will not speed up the process and could cause the unit to enter auto-defrost mode and shut down.

edition III HOME SECURITY

Keyless Entry: Your access code will be sent via email 24 hours prior to your scheduled arrival. This code activates at precisely 4PM on check-in day and is to be used throughout your stay. The code deactivates on your check-out day at precisely 10AM on the scheduled date of departure. • Your door code is a 6 digit number and is to be used throughout your stay. If you received an early access code, it will be a 6 digit number preceded by # (Example: #123456). After 4PM please switch to your regular access code which will not include any symbols. • If you type in your door code inaccurately 3 times in a row the key pad will blink red and lock you out. Please wait a full 60 seconds for the system to reset. You will then be able to enter your access code. • It is important to secure your vacation home during your stay, especially when going out or before retiring in the evenings. • Please remember to secure personal items and valuables from outside areas at night or before leaving the house for day trips.

Elevators: Elevators are primarily used to assist those guests who may not be able to climb stairs. Children using elevators MUST BE accompanied by an adult. Please do not press buttons for multiple floors at the same time. Interior and exterior elevator doors must be shut completely on all levels for the elevator to operate.

Grills: Grills should remain on ground level and must not be moved onto covered or sun decks. KEES will provide propane for the gas grills. If you need another propane tank please let us know via KEEShelp.com or by calling 866.316.1843. Guests are required to provide their own charcoal for the charcoal grills.

Electronics: Please do not reprogram remotes or tamper with the electronic wiring. If you have questions about the operation of electronics, call our office for assistance.

Linens: All beds are freshly made and each bedroom will contain two cotton towel sets (1 bath towel, 1 hand towel and 1 wash cloth per set).

Daily Housekeeping Service: *KEES EXCLUSIVE SERVICE* For all 5+ bedroom KEES Home Collection accommodations, KEES offers signature complimentary Daily Housekeeping Service.

This service will include: • Trash Removal from all interior canisters and liner replacement • An equal exchange of bath linen(s)

How this process works: Designated hampers will be supplied for daily towel exchange. Towels for exchange must be ready for pick up by 9AM each day. Our Daily Housekeeping Specialist will remove used linen, sanitize hamper and replace with an equal number of freshly laundered bath linen.

*** Toiletries, Paper Products and Starter Kitchen Kit items will be available for purchase via Daily Housekeeping Service. Please use the Daily Housekeeping Form supplied to request supplies needed for restock at the indicated additional cost. The cost will be billed to your account. Cash is NOT an accepted form of payment.

edition III Cabana Service: *KEES EXCLUSIVE SERVICE* Select KEES oceanfront Home Collection accommodations receive our signature complimentary Cabana Service. This service will include: • One (1) 10x10 tent • 6 beach chairs

How this process works: Our concierge partner will set up your cabana by 10AM and remove it by 5PM each day of your stay (excluding check in and check out days). This service is available from only May 1 – September 30.

Cabana, umbrella and chair rentals are available to all KEES guests. Please visit our concierge page at KEESOuterBanks.com/concierge for equipment and service reservations today!

Locked Closets: Locked closets contain owner’s personal property, and the contents are not intended for use by guests. Please do not attempt to open these closets. If you are unsure of whether a locked closet is an owner’s closet, please feel free to give us a call.

Noise: Please familiarize yourself with the local ordinances and be aware that excessive noise or escalated noise after certain hours may be disruptive to your neighbors and could prompt a visit by local law enforcement officials.

Parking: Please only park vehicles at your rental home. Parking on all streets is prohibited. Parking at subdivision amenities is allowed while you are using the facilities. Pay special attention to posted subdivision parking rules to avoid parking tickets or having a boot placed on your vehicle. No RVs, campers, trailers, or mobile homes may be parked on the premises. Just as you would at home, please remember to lock your cars when unattended.

edition III Pet Policy: While most of our homes adhere to a strict “No Pets” policy, some of our Outer Banks vacation homes welcome family pets. Pet friendly properties are limited to 2 domestic, housebroken dogs weighing 60 pounds or less each. Other visiting pets and cats are not permitted. A non-refundable pet fee will apply to each reservation. This fee does not cover damage to the property or grounds resulting from the pet, including but not limited to chewing, scratching, digging, and unreported accidents. Should carpet cleaning or repairs be required after your stay we will charge your credit card automatically for said cleaning or damage at cost plus $150 service fee. Failure to follow these regulations will result in eviction without refund.

Smoking: Smoking is prohibited in all of our vacation properties. Guests who choose to smoke may be subject to a $500 charge per day.

WiFi Access: Your home is equipped with complimentary wireless internet. The wi-fi information is sent via Check-in Welcome letter email. The username and password are located in your Welcome Check-In Letter.

Pools and Hot Tubs: Private heated pools are available, weather permitting, and at an additional cost on April 1st and close on November 1st. Private unheated pools will be available, weather permitting on April 16th and close on October 1st. Pools and hot tubs are cleaned weekly and no later than 6 p.m. on check- in day. As neither the homeowner nor KEES Vacations employees are on the premises during the use of these amenities, the rental party agrees to be solely responsible for the use and operation thereof. If your rental home advertises a heated pool, please be aware that a nonrefundable fee is collected for use of the pool heater. This fee cannot be prorated. Pool heating must be ordered 48 hours prior to arrival. The Pool Heat Fee varies with property. The pool’s maximum heat temperature is 80 degrees for safety reasons. Unauthorized usage of pool heat is strictly prohibited.

SteamersOBX.com • 252.261.0224

edition III Check-Out Procedures

In order for us to properly prepare our homes for the next arriving guests, please complete the following items before your departure.

• Please abide by our check-out time of 10:00 A.M. Your entry code will expire at that time. Late check-out fees may apply. • Please remove all trash from inside the home and place in either the outside trash cans or in the community dumpster. Please roll outside trash cans to the curb. See your Check-In Welcome Letter for your areas trash removal schedule. • Place all dirty dishes in the dishwasher and start the cleaning cycle prior to leaving. You do not have to wait for the cleaning cycle to finish before leaving. • Check the house for personal belongings before leaving. KEES is not responsible for personal items left inside the home. If we are asked to return items, there will be a minimum $25 shipping fee. • Turn off all lights and small appliances. • Remove all items from the refrigerator. Leave the temperature setting on medium. • It is important to lock all windows, doors and sliders. • Adjust temperatures accordingly: • November – February: Set heat to 58° • March – April: Set heat to 62° • May – October: Set AC to 74°

Charter Remote Operations

TO WATCH CABLE TV:

Press ON/OFF. This will turn on both the cable and the TV.

If you aren’t viewing Cable TV after pressing the ON/OFF button, try pressing TV then POWER followed by pressing CBL then POWER.

TV input must be set to appropriate input to watch cable TV.

TO WATCH A DVD OR BLUERAY:

Turn TV on, then press POWER.

Set TV input to appropriate input, then use BluRay/DVD Player Remote.

TV input must be set to appropriate input to watch a DVD or BluRay.

To Change TV Input: Press TV then INPUT then scroll up/down to desired input, or over to view available channels.

edition III Safety Considerations

Your safety is of utmost concern to us. Please take time to review these safety tips.

Beach Equipment: All beach equipment (including tents and chairs) must be removed from the beach at night. If not, these items are subject to removal by the town.

Bonfires: Bonfires are not allowed in the communities of Corolla, Duck, Southern Shores, Kitty Hawk or Kill Devil Hills. Pit fires are allowed in Nags Head with the appropriate permit. For more information, call 252.441.5909 or 441.2910 or obtain an online permit (effective 2016) at NagsHeadNC.gov.

Fireworks: Fireworks of any kind (including sparklers) are a potential fire hazard and are strictly prohibited in or around homes. This includes decks, driveways, yards, walkways and dunes. North Carolina prohibits the possession of any pyrotechnics which launch or propel into the air.

Pools and Spas: Please observe all posted pool and spa rules. Do NOT leave children unattended.

Red Flag Warnings: It is against the law to swim in the surf when there is a red flag warning. There are some exceptions for surfers whose boards meet specific requirements. Information about water conditions can be found at obxsurfinfo.com.

Rip Currents: Strong rip currents and shifting sands can make ocean swimming dangerous. Please review rip current information on this site, usla.org/rip currents.

Medical Facilities

There is one hospital and three medical walk-in clinics on the Outer Banks that are available to those vacationing in the towns of Corolla, Duck, Southern Shores, Kitty Hawk, Kill Devil Hills and Nags Head.

Emergencies Dial 911

HOSPITALS The Outer Banks Hospital 877.359.9179 www.theouterbankshospital.com 4800 S. Croatan Highway (milepost 14), Nags Head, NC. (Open 24 hours, 7 days a week, 365 days a year).

WALK-IN CLINICS The Outer Banks Hospital Urgent Care in Southern Shores 252.449.7474 www.theouterbankshospital.com/urgentcarecenter 5565 N. Croatan Highway (Milepost 1), The Marketplace, Southern Shores, NC. (Seasonal hours, please call clinic for details).

Beach Medical Care Ltd. 252.261.4187 www.bmchealthcare.com 4923 S. Croatan Highway Nags Head, NC. (Seasonal hours, please call clinic for details).

The Outer Banks Hospital Urgent Care in Nags Head 252.261.8040 www.theouterbankshospital.com/urgentcarecenter 4923 S. Croatan Highway (Milepost 14), Nags, Head, NC. (Seasonal hours, please call clinic for details).

edition III Dogs on the Beach

When traveling, a pet ID is always a good idea. Salt can be hard on your dog’s digestive tract, so always have fresh water available. In addition, it’s very important to watch for rough surf and rip currents while your dog is at play in the ocean.

Each town has a different rule about dogs on the beach.All towns require that owners clean up after their dogs while on the beach and dispose of waste properly. Specific rules can change at any time, so during your stay please call to verify if there are changes to pet policies.

Corolla - visitcurrituck.com 252.453.8555 Currituck County has a county-wide leash law stating that your pet must be on a leash at all times. There are no leash length requirements.

Duck – townofduck.com 252.255.1234 Dogs are allowed on duck Beaches unleashed year-round, but they must always be under a watchful eye and controlled by their handler. Duck beach accesses are privately owned by individual Home Owners Associations and access is limited to Home owner residents and guests.

Southern Shores – southernshores-nc.gov 252.261.2394 Year-round leash law, dogs must be on a leash at all times when off personal property. Dogs are only allowed on the beach between the hours of 6PM - 9AM from May 15 to September 15.

Kitty Hawk – townofkittyhawk.org 252.261.3552 Dogs with a current rabies tag are allowed on the beach between the hours of 10AM and 6PM from the Friday before Memorial Day until the day after Labor Day. Dogs must be on a leash not exceeding twelve feet. During the off-season, dogs can be taken off the leash if they do not disturb people. Handler must control dog, remain within 30 feet and possess a leash at all times.

Kill Devil Hills – kdhnc.com 252.480.4000 Year-round leash law. Dogs not allowed on the beach from May 1 through September 30 from 9AM until 6PM unless they are a service animal.

Nags Head – townofnagshead.net 252.441.5508 Dogs are allowed on the beach year-round. They must always be on a leash not to exceed ten feet.

Cape Hatteras National Seashore – nps.gov/caha 252.473.2111 Dogs are allowed year-round. They must be on a leash no longer than 6 feet.

edition III Activities & Services

There are so many wonderful things to do while visiting the Outer Banks, including a host of family friendly activities, national parks, lighthouse tours, water sports, golf courses, music events, festivals and much more! For more comprehensive information, please utilize these websites:

GENERAL INFORMATION Outer Banks Visitors Bureau - Outerbanks.org Town of Duck - TownofDuck.com Outer Banks Visitors Guide - OuterBanks.com Festival Park - Roanokeisland.com Town of Kitty Hawk - TownofKittyHawk.org Kill Devil Hills - KDHnc.com Town of Nags Head - TownofNagsHead.net National Seashore - Nps.gov/caha Currituck County (Corolla) Visitors Bureau - Visitcurrituck.com

AIRPORTS Norfolk International Airport 757.857.3351 / norfolkairport.com 2200 Norview Avenue, Norfolk, VA 23518 (National and international flights and car rentals. Approximately 2-hour drive to Outer Banks.)

Newport News Williamsburg Airport 757.877.0221 / flyphf.com 900 Bland Boulevard, Newport News, VA 23602 (National and international flights and car rentals. Approximately 2 ½ hour drive to Outer Banks.)

Dare County Regional Airport 252.475.5570 / darenc.com/airport 410 Airport Road, Manteo, NC 27954 (For charter services or if you fly your own plane. Provides 24-hour fuel service – self fueling, jet, LL, Auto-Fuel. Car rentals available.)

AQUARIUMS N.C. Aquarium on Roanoke Island ncaquariums.com/Roanoke-island

CAR RENTALS Enterprise Rent-A-Car 252.480.1838 / enterprise.com 1818 N. Croatan Highway (milepost 5), Kill Devil Hills, NC

B&R Rent-A-Car 252.473.2141 404 US-64, Manteo, NC

FERRIES Ferry Service ncdot.gov/ferry

edition III FISHING You must have a license to fish if you are 16 years of age or older. A License is not needed for charter boats or pier fishing. Licenses can be purchased on a 10-day, annual or lifetime basis and are issued by the Division of Marine Fisheries. For more information, call 888.248.6834. You can order and print a license online at www.ncwildlife.net. You can also purchase a license from many of the local fishing and tackle shops.

FISHING PIERS Piers are open seasonally and hours may vary during each season. Call in advance for information.

Avalon Fishing Pier 252.441.7494 / avalonpier.com 2111 N. Virginia Dare Trail (milepost 6), Kill Devil Hills, NC

Jennette’s Fishing Pier 252.255.1501 / jennettespier.net 7223 S. Virginia Dare Trail (milepost 16), Nags Head, NC

Nags Head Fishing Pier 252.441.5141 / nagsheadpiere.com 3335 N. Virginia Dare Trail (milepost 11.5), Nags Head, NC

Outer Banks Fishing Pier 252.441.5740 / fishingunlimited.net 8901 S. Old Road (milepost 18.5), Nags Head, NC

Avon Fishing Pier 252.995.5480 / avonfishingpier.com 41001 NC-12, Avon, NC

Rodanthe Pier 252.987.0030 / rodanthepierllc.com 2451 Atlantic Dr. Rodanthe, NC

GOLF COURSES *Kilmarlic Golf Club (Powells Point, NC) kilmarlicgolfclub.com The Carolina Club (Grandy, NC) thecarolinaclub.com The Pointe Golf Club (Powells Point, NC) thepointegolfclub.com Duck Woods Country Club (Southern Shores, NC) duckwoodscc.com The Currituck Club (Corolla, NC) clubcorp.com/clubs/The-Currituck-Club/ Seascape Golf Club (Kitty Hawk, NC) seascapegolf.com Nags Head Golf Links (Nags Head, NC) clubcorp.com/clubs/Nags-Head-Golf-Links/

LIGHTHOUSES Currituck Beach Lighthouse (Corolla, NC) currituckbeachlight.com Light Station (Nags Head, NC) nps.gov/caha/planyourvisit/bils.htm Cape Hatteras Light Station (Buxton, NC) nps.gove/caha/planyourvisit/chls.htm Ocracoke Light Station (Ocracoke, NC) nps.gov/caha/planyourvisit/ols.htm Roanoke Marshes Lighthouse (Manteo, NC) oanokeisland.com/MarshesLighthouse.aspx

STATE AND NATIONAL PARKS Cape Hatteras National Seashore (Buxton, NC) nps.gov/caha Fort Raleigh National Historic Site (Manteo, NC) nps.gov/fora Jockey’s Ridge State Park (Nags Head, NC) jockeysridgestatepark.com National Wildlife Refuge (, NC) fws.gov/refuge/pea_island Wright Brothers National Memorial (Kill Devil Hills, NC) nps.gov/wrbr

edition III TAXI SERVICE Coastal Cab Company 252.449.8787 / Coastalcab.com Outer Banks Taxi Cab and Airport Service 252.599.7777 / a1taxiobx.com Outer Banks Taxi Cab Service 252.441.2500 / islandtaxicab.com

THEATERS Corolla Movies 4 252.453.2999 / corollmoviebistro.com 815 Ocean Trail, Corolla, NC

Pioneer Theater 252.473.2216 / moviefone.com 109 Budleigh Street, Manteo, NC

R/C Kill Devil Hills Movies 10 252.441.5630 / fandango.com 1803 N. Croatan Highway, Kill Devil Hills, NC

WINERIES, BREWERIES, & DISTILLERIES Sanctuary Vineyards 252.491.2387 / sacntuaryvineyards.com 7005 Caratoke Hwy, Jarvisburg, NC

Outer Banks Brewing Station 252.449.Brew / obbrewing.com 600 S. Croatan Hwy, Kill Devil Hills, NC

Lost Colony Brewery 252.473.6666 / thefullmooncafe.com 208 Queen Elizabeth St, Manteo, NC

Weeping Radish 252.491.5205 / weepingradish.com 6810 Carotoke Hwy, Grady, NC

Outer Banks Distilling 252.423.3011 / outerbanksdistilling.com 510 Budleigh St, Manteo, NC

ACTIVITIES Farm Dog Surf School 252.255.2233 / farmdogsurfschool.com Surfing lessons and beach rentals

Kitty Hawk Kites 1.877.fly.this / kittyhawk.com Hang gliding and kiteboarding

The Lost Colony 252.473.2127 / thelostcolony.com Outdoor plays

The Whalehead Club 252.453.9040 Historic Home visitcurrituck.com/things-to-do/attractions/whalehead-in-historic-corolla

edition III Weather Events KEES Vacations closely monitors potential weather related events and we are proactive in communications with our guests. Hurricane season generally lasts from June 1st until November 30th each year. In the event of a hurricane warning, we will communicate directly with guest via telephone and/or email. KEES Vacations and the owners we represent do NOT refund in the event of an evacuation for severe weather. Tenants must have Trip Insurance for possible reimbursement due to mandatory evacuations.

Additional information can be obtained from the following websites: Town of Corolla Currituck County Emergency Management: co.currituck.nc.us/Emergency-Management.cfm twitter.com/CurrituckGov

Towns of Duck, Kitty Hawk, Kill Devil Hills, Nags Head, and Hatteras Dare County Emergency Management: darecountyem.com twitter.com/DareCountyEM

INSURANCE Travel insurance cannot be purchased after a storm has been named. If you purchased CSA travel insurance, policy information is available by visiting KEESOuterBanks.com/travel-insurance or by calling 866.999.4018.

MANDATORY EVACUATIONS Please follow the standard check-out procedures located in this directory. This includes removal of all food and locking all doors and windows. Due to the potential of high winds, do not place trash cans at the roadside for removal. Our staff will be dispatched to secure all outdoor furnishings. If you require additional assistance, please contact our office.

VOLUNTARY EVACUATIONS Please follow standard check-out procedures located in this directory. This includes removal of all food and locking all doors and windows. Due to the potential of high winds, do not place trash cans at the roadside for removal. Please contact our office if you intend to leave your rental home.

There are two evacuation routes leaving the Outer Banks, US Highway 158 North and US Highway 64/262 West. Roads typically become congested so be prepared and remain patient. Please evacuate as quickly and efficiently as possible during a mandatory evacuation. The increase in wind speeds can impact the ability for ferry services and bridges to remain open. There are no Red Cross approved shelters on the Outer Banks. Listen to local radio stations for information about shelter locations inland. Be aware, drive safely and remain cautious during evacuation.

edition III Beach Nourishment

Every few years our beach community participates in beach nourishment to continue the beloved wide-open spaces and comfort found on the Outer Banks of North Carolina. If this is a beach nourishment year this could potentially influence your vacation. We would like to educate our beach lovers on the necessary and well worth it processes involved and how this could affect you.

Beach nourishment is the process of pumping sand onto an eroding shoreline to widen the existing beach. Sources of sand may include a nearby sandbar, a dredged source such as an inlet or waterway, or an offshore borrow site along the ocean floor. The widened shoreline provides increased defense from coastal storms and beach erosion protecting property, communities, and infrastructure located along the shoreline. It is anticipated that this beach nourishment is designed for a minimum of five years protection before maintenance is required.

During construction, a project status map will be available at MoreBeachtoLove.com with updates on current construction areas and anticipated progress of work.

IMPORTANT INFORMATION: Typically, any given section of beach might be shut down for 4 to 6 days. To ensure public safety during this time, direct access to the beach in front of a given property will be prohibited. The contractor will install caution tape at crossovers that lead to the active construction area. Likewise, the contractor will install a temporary barrier on the northern and southern boundary of the active construction area to prohibit pedestrian traffic.

Equipment that is used includes: bulldozers, loaders, excavators, as well as, light plants, welding equipment, and other ancillary equipment. Construction typically occurs on a 24/7 basis. Dozers and loaders are equipped with back up alarms and lights. Outside the active construction areas, shore pipeline will be laid to allow for sand to be pumped from the nearshore pump-out station to the active construction area. This pipeline will run parallel to the beach. Pipelines may remain in place in front of individual properties for several weeks. However, sand ramps will be constructed over the pipelines to allow pedestrian traffic over the pipe.

Although construction may interfere with the direct beach in front of your home, you will still be able to enjoy the sand between your toes by entering the beach at an alternative access point! You will be able to tell if construction operations are underway in front of your property. You may experience some sound and light disturbances. The sounds you will typically hear are the backup alarms from bulldozers and trucks, lights will be used on the beach throughout the night and may be visible from homes. The lights are necessary to protect night time beach goers and light the way for wild life such as our sea turtles who lay eggs on the beach.

Reference Credit: http://www.darenc.com/departments/public-relations/beach-nourishment

edition III H2OBX Waterpark

ARE YOU READY TO EXPERIENCE THE WETTEST, WILDEST, SPLASHIEST, COOLEST NEW ATTRACTION HITTING THE OUTER BANKS? KEES Vacations is excited to announce our partnership with H2OBX Waterpark! The newest and ONLY waterpark located in the The Outer Banks. Opened in Summer 2017, H2OBX Waterpark theme is inspired by North Carolina’s beach architecture with splashes of the rich history of Outer Banks. A world-class waterpark packed with over 30 adrenaline inducing rides, slides and attractions.

What Does This Partnership Mean to KEES Guests? When staying with KEES Vacations, you are eligible to purchase discounted tickets to H2OBX Waterpark. Only those staying with our participating partner of H2OBX Waterpark are able to offer admission tickets to their guests. Staying with KEES allows you this amazing opportunity to not only visit the park but save on tickets as well!

When is the Park Opening? H2OBX Waterpark is open weather permitting Memorial Day to Labor Day each season.

How Do I Purchase My Tickets? KEES has made it easy to purchase your H2OBX Waterpark tickets! OPTION #1 - After you have booked your stay with KEES, you will be provided a “guest net account login” via email. Visit Kees.tenantnetworks.com, enter your provided information and purchase tickets online. OPTION #2 - Call 866.316.1843 to speak with our Reservation Staff.

What Can I Expect at H2OBX? H2OBX Waterpark has something for everyone! Over 30 rides, slides and attractions, including: - 30,000 square foot wave pool with four wave action intensities - First-ever Twin Tides Wave Pool with dual wave action for the littlest of adventurers - Flow Rider surf & boogie board attraction - Lounge-worthy 1000 Adventure River - Cutting-edge behemoth slide tower wrapped with 7 slides that plummet back to earth - Two massive six-person family raft rides - Adventure Lagoon with action play elements for kids of all ages - Moms & Dads too - Themed retail stores and various food & beverage options throughout the waterpark - Live the high-life in one of 50 shaded deluxe cabanas

edition III Bugs Love the OBX Too...

And food, moisture, bright lights, darkness, shelter, air conditioning, other bugs and more. As you can tell, it is quite the job working to eliminate these unwanted visitors.

This section is provided to help educate and inform travelers of the insects or wildlife they could come across while visiting our beloved Outer Banks. We value the comfort and security of our guests, therefore precautionary measures are made to avoid any unwelcome visits during your stay. Some of these precautionary measures included routine pest control treatments, trap placement and routine inspections. If you are met with an unwanted visitor during your stay and need assistance, contact our team at www.KEEShelp.com or by calling 866.316.1843.

PALMETTO BUGS OR WATER BUGS Palmetto Bugs, also known as water bugs, are very common on the Outer Banks. These bugs are relatives of the roach family, but are not attracted to filth, like their cousin the German Cockroach. These bugs do not carry diseases, nor do they bite. Palmetto bugs are attracted to warm humid places; therefore, they are most prevalent across the south east coast of the United States. All KEES properties are sprayed routinely, however Palmetto bugs are unavoidable. Homes will see an increase in these bugs during extreme weather such as long periods of rain and heat. The best way to minimize interaction with Palmetto bugs is to keep outdoor lights off and curtains closed when lights are on inside. Avoid leaving windows and doors opened for long periods of time.

SPIDERS Harmless spiders Wolf Spiders – These large gray, black, or brown spiders often live in leaves, mulch, and cut grass. The quick, aggressive arachnids also follow ants and flies into houses. Their bites hurt but aren’t venomous.

Fishing Spiders – Equally at home along shorelines or in damp basements, the fishing spider is known to terrify people with its size alone. The pests have about a three-inch leg span, which is big enough to cover the palm of an adult human’s hand.

Black and Yellow Garden Spiders – Striking looks and intricate webs make the black and yellow garden spider one of the state’s most photographed species. While their bright yellow markings and black-tipped legs are designed to suggest danger, these spiders are actually harmless to humans.

Harmful spiders Two spider species in North Carolina are more than just a nuisance. These dangerous pests aren’t naturally hostile to humans, but may bite if trapped in clothing or against skin:

Black Widow Spiders – Found in hidden places, such as under rocks, stairs, or thick grass, the black widow is the state’s most common venomous spider. This pest can be identified by its round abdomen, shiny black body, and red hourglass-shaped marking. Bites induce fever, nausea, and cramps.

Brown Recluse Spiders – While not common in North Carolina, brown recluses sometimes travel across state lines in packages and delivery trucks. Their bites cause spreading sores. Most suspected brown recluses turn out to be harmless look-alikes, such as wolf or fishing spiders.

edition III MIDGES Midges are most commonly found along the coast, shores and beds of any body of water. Lakes, pounds, bays and sounds will often see huge congregations of them. Thanks to poor flying ability, they are often at the mercy of the wind currents. While not harmful they are quite a nuisance to homeowners and renters. They take shelter under cover patios and awnings and are attracted to artificial lights. This in turn may attract predators of Midges like spiders to those areas. The adult Midge has a very short life span (only a few day) so their presence is not permanent. To avoid large swarms, it is recommended to not leave outside lights on for long periods of time.

ANTS Different species of ants include black ants, fire ants(shown on left), crazy ant, odorous house ants and carpenter ants. All are pretty similar in that they forage for food and water leaving a pheromone trail for others to follow, which can lead to an infestation. An ant infestation can happen as in as quickly as two days. This doesn’t mean the home is not clean. This could be as simple as a guest leaving a popsicle stick on a kitchen counter. Unfortunately, spraying for ants, while solves the immediately problem, will not stop an infestation as the pheromone trail is still present. Because of this, ants aren’t the easiest pest to eliminate. We recommend avoiding leaving food, drinks, or food wrappers and containers out for long periods of time. Please contain all eating to the kitchen and dining area. If there is an ant infestation, please contact us and we will send out a professional.

SNAKES The important thing to remember about snakes is, if you don’t bother them, they won’t bother you. The Coastal Plain of North Carolina is home to 37 snakes Out of which, only six are venomous. Five of the six are pit vipers: copperhead (shown on left), water moccasin, a.k.a cottonmouth and canebrake, pigmy and eastern diamondback rattlesnakes. The sixth venomous snake, the coral snake, is in the same family as cobras and mambas and is referred to by some as the American cobra. Snakes are most commonly found in heavy brush on the sound side. This does not mean they won’t make their way into a backyard or under a porch. We recommend leaving the snake alone and it will make its way out of the area inhabited by humans. If there is any concern contact us and we will send out a professional.

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