hospitality asia ~ March-May 2010 Page Cover Gatefold Page IFC C M Y K hospitality asia VOLUME 16 • ISSUE 1 MARCH-MAY 2010 PP 8897/05/2010(025058) • MICA (P) 179/05/2009

Benson Koh, Vice President of Food & Beverage, with the Resorts World Genting G8 Chefs

hospitality asia ~ March-May Issue 2010 C M Y K hospitality asia ~ March-May 2010 Page Cover Gatefold Page IFC C M Y K hospitality asia ~ March-May 2009 Page 1 C M Y K PUBLISHER’S NOTE Founder/Publisher Jennifer Ong Jennifer Page 2 Page wapublishing.com. publisher@ at wapublishing.com. shop talk to ready always I’m property. your for book table coffee a or memoirs your it be project, a musing you’re when mind in us keep do So project! next the until wait can’t we so fabulous, looking is it and project first in our of already stages final We’re the services! publishing Asia contract World offering take by to level another decided to finally Publishing have I growing brand), spent world-class was a which into of Asia (16 Hospitality business publishing the in years 20 After all. you supplement. Thailand our in evidenced as desires, maker holiday a everything has Thailand resort, beach a tropical of beauty tropical lush the or Sky Train, a as efficiently as operates which hotel bustling city a it Be offerings. hospitality of breadth and length its with mind, the from far not is Thailand charm, Asian of speaks one when course Of charm. and warmth Asian and standards hospitality Western of mix best personal their finding and greatness to aspiring hotels local to so see many It is heartening by Malaysians. operated and owned establishments. award-winning their of ambiance the not if taste, the replicate can you so recipes delicious some share also Chefs Bangkok and Star Our Singapore dine. , to from places coolest the of some highlight we where issue, this in in. drink settled cool we’ve long once a over up catch to love would I and Jaya 14/28, Petaling Jalan 46100 3 14, is Section 2010 May 1 of as address new Our to. certainly is forward look change to present, something the than lovely more location a to is it when and office, moving than more dust the off shakes Nothing location. new a to move impending our a on budget. wonders do minuscule to throws team their life inspire when who ones the lemonade they’re make and lemons who industry ones the the are They arms. open wide with it embrace and change relish who women and men are known have I hoteliers best The Speaking of supplementing, I’d also like to share one last piece of news with with news of piece last one share to like also I’d supplementing, of Speaking properties features which supplement hotels Malaysian special our also is There news entertainment and food of wealth a is there drinks; cool long of Speaking about excitement with bursting I’m reason one is change embrace to need This CHANGE WE NEED WE CHANGE hospitality asia ~ March-May 2010 Page 3 C M Y K Memberships and Endorsements

Founder • Publisher Jennifer Ong [email protected]

Executive Creative Director Chefs Association of Malaysia Malaysian Food & Beverage Pat Seow Executives Association [email protected]

Editor-In-Chief Karen-Michaela Tan [email protected] Society of Professional Chefs (Singapore) Singapore Chefs Association

Contributor David Bowden

Contributing Photographer The Society of The Golden Keys Singapore Les Clefs d’Or Indonesia Chin Kit Sen

Assistant Publishing Manager Steven Austin [email protected] Association of Culinary Professionals Jakarta Bali Culinary Professionals Indonesia

Senior Publishing Executive Elizabeth Tee [email protected]

Thailand Chef’s Association, Food & Beverage Managers Association Publishing Assistant Member of World Association of Singapore Jane Kelzer of Cooks Societies (WACS) [email protected]

Publishing & Communications Executive Evonne Goh [email protected] Singapore Food Manufacturers Baking Industry Training Centre Restaurant Association of Association (Singapore) Singapore Assistant Manager, Events & Communications Nor Sherina Binti Khairi [email protected] Singapore Association of Food Equipment, Marketing Communications & Affairs for Manufacturers & Suppliers HAPA Malaysia 2010-2012 International Bartenders Association (IBA) Association of Bartenders Singapore Stephanie Ong [email protected]

Senior Manager, Finance & HR Rachel Law Jakarta International Hotels Hospitality Purchasing Association of [email protected] Association Indonesia Association (Singapore) Rooms Division Executives

Head Office

World Asia Publishing [M] Sdn Bhd Association of [564376-H] Singapore Housekeepers Malaysian Association of Housekeepers 3 Jalan 14/28, Section 14, 46100 Petaling Jaya Selangor Darul Ehsan, Malaysia. Tel : +60 3 7954 1911 Fax : +60 3 7954 3911 E-mail: [email protected]

WAP Singapore Club Managers Association (Singapore) Club Managers Association of Indonesia 10 Anson Road, #10-06 International Plaza, Singapore 079903 Tel : +65 9067 4090

Printing

Percetakan Lai Sdn Bhd Asian Golf Course Owners Federation Bali Spa & Wellness Association 1 Persiaran 2/118C, Kawasan Perindustrian Desa Tun Razak Cheras, 56000 Kuala Lumpur, Malaysia. Tel : +60 3 9173 1111

Hotel Public Relations Stamford College www.HospitalityAsiaMagazine.com Association of Thailand

Page 4 hospitality asia ~ March-May 2010 Page 5 C M Y K CONTENTS TRANSPARENCIES SENT IN ARE AT THE OWNERS’ RISK. RISK. OWNERS’ THE AT ARE IN SENT TRANSPARENCIES c C ontrolled OPYRIGHT © © OPYRIGHT

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c omplimentary hospitality asia ~ March-May 2010 Page 7 C M Y K Hospitality Asia is distributed to industry professionals within Malaysia, Singapore, Thailand, Indonesia and Vietnam. Hospitality Asia is also available for browsing at various reading lounges of the following establishments:-

HOTELS, RESORTS & MICE Hotel Maya Kuala Lumpur The Club at The Saujana Shangri-la Hotel (MALAYSIA) Hotel Midah Kuala Lumpur The Datai Langkawi, Kedah Sheraton Towers Singapore Armada Hotel Petaling Jaya Hotel Nikko Kuala Lumpur The Gardens Hotel & Residences, Kuala Siloso Beach Resort, Sentosa, Singapore Ascott, The Kuala Lumpur Hotel Novotel Kuala Lumpur City Centre Lumpur Singapore Marriott Hotel Avillion Port Dickson, Negeri Sembilan Hyatt Regency Kinabalu, Sabah The Legend Water Chalets St. Regis Singapore Awana Golf, Beach & Spa Resort, Hyatt Regency Resort The Royale Bintang Kuala Lumpur Swissotel Merchant Court Hotel Impiana Resort, The Royale Bintang Resort and Spa, Negeri Swissotel The Stamford, Singapore Awana Porto Malai Langkawi, Kedah Impiana KLCC Hotel & Spa Kuala Lumpur Sembilan The Elizabeth Hotel Bayview Hotel Georgetown Penang Jerejak Rainforest Resort The Royale Chulan Kuala Lumpur The Fullerton Hotel Bayview Hotel Melaka JW Marriott Hotel Kuala Lumpur The Saujana Hotel Kuala Lumpur The Regent Singapore Berjaya Georgetown Hotel Penang Klana Resort Seremban The Westin Kuala Lumpur The Ritz-Carlton, Millenia Singapore Berjaya Hills Golf & Country Club Suites, Kuala Lumpur Convention Centre (KLCC) The Westin Langkawi Resort & Spa, Kedah The Scarlet Hotel Pahang Laguna Redang Island Resort, Terengganu Thistle Bahru Traders Hotel Singapore Berjaya Langkawi Beach & Spa Resort Le Meridien Kuala Lumpur Thistle Port Dickson, Negeri Sembilan Wangz Hotel Langkawi, Kedah Legend, The Kuala Lumpur Tiara Beach Resort, Port Dickson, Negeri York Hotel Singapore Sembilan Berjaya Redang Beach Resort, Redang Island, Mandarin Oriental Hotel Kuala Lumpur Terengganu Traders Hotel Kuala Lumpur Maxims, , Pahang Berjaya Times Square Hotel & Convention Zon All Suites Residences On The Park, Center Kuala Lumpur Melia Hotel Kuala Lumpur The Kuala Lumpur SPAS (MALAYSIA) Berjaya Tioman Beach Resort, , Meritus Pelangi Beach Resort Langkawi, Kedah Andana Spa Kuala Lumpur Johor Mid Valley Exhibition Center, Kuala Lumpur Angsana Spa Kuala Lumpur (MVEC) Best Western Premier Seri Pacific Hotel HOTELS, RESORTS & MICE Bella Luna Sdn Bhd Kuala Lumpur MINES Wellness Hotel (SINGAPORE) Biossentials Puri Spa Bon Ton Resort Langkawi, Kedah Miri Marriott Resort & Spa, Sarawak Albert Court Hotel Singapore Borneo Spa – Nexus Resort Karambunai Sabah Boulevard Hotel Kuala Lumpur Nexus Resort Karambunai, Sabah Amara Hotel Singapore Edes Spa – The Puteri Pacific Hotel, Johor Resort, Pahang One World Hotel Petaling Jaya, Selangor Amara Sanctuary Resort Sentosa Singapore Energy Day Spa, Ampang, Kuala Lumpur Carcosa Seri Negara Kuala Lumpur Pacific Regency Hotel Suites Kuala Lumpur Berjaya Hotel Singapore Gamelan Spa, Kuala Lumpur Cititel Hotel Penang Palace of the Golden Horses, Selangor Capella Singapore Jari Jari Spa Kota Kinabalu, Sabah Cititel Mid Valley Kuala Lumpur Pan Pacific Kuala Lumpur International Airport Carlton Hotel Jojoba Spa Kuala Lumpur City Bayview, The Langkawi, Kedah Hotel Changi Village Hotel M Spa Genting, Pahang Club Med Cherating, Pahang Pangkor Laut Resort, Perak Concorde Hotel Singapore Mandara Spa – Sutera Harbour Resort Concorde Hotel Kuala Lumpur Parkroyal Kuala Lumpur Kota Kinabalu, Sabah Conrad Centennial Singapore Concorde Hotel Shah Alam, Selangor Parkroyal Penang Mandrayu Spa – Strawberry Park Resort, Fairmont Singapore Coronade Hotel, The Kuala Lumpur PNB Darby Park Executive Suites Kuala Pahang Lumpur Four Seasons Hotel Corus Hotel Kuala Lumpur Martha Tilaar Spa Kuala Lumpur Prince Hotel & Residence Kuala Lumpur Golden Landmark Hotel Singapore Crowne Plaza Mutiara Kuala Lumpur Ozmosis Health and Day Spa, Bangsar, Pullman Putrajaya Lakeside Goodwood Park Hotel Cyberview Lodge Resort & Spa, Selangor Kuala Lumpur Putra World Trade Centre Kuala Lumpur Grand Copthorne Waterfront Hotel Singapore De Palma Ampang, Selangor Samsara Spa @ Swiss Garden Hotel (PWTC) Grand Hyatt Singapore Kuala Lumpur Dorsett Regency Kuala Lumpur Putrajaya International Convention Centre Grand Mercure Roxy Hotel Sembunyi Spa – Cyberview Lodge Resort & Eastern & Oriental Hotel Penang (PICC) Hilton Singapore Spa Eastin Hotel Petaling Jaya, Selangor Putrajaya Marriott Hotel Holiday Inn Atrium Singapore Serenity Spa, Shah Alam Equatorial Cameron Highlands, Pahang Putrajaya Shangri-La Holiday Inn Parkview Singapore Spa Indrani, Starhill, Kuala Lumpur Equatorial Hotel Melaka Renaissance Hotel Kuala Lumpur Hotel 1929, Singapore Spa Village, Pangkor Laut Resort, Perak Equatorial Hotel Penang Renaissance Melaka Hotel Grand Pacific Spa Village, Tanjong Jara Resort, Terengganu Evergreen Laurel Hotel Penang Ri-Yaz Heritge Marina Resort & Spa, InterContinental Singapore St Gregory Spa – Parkroyal Penang Everly Resort Hotel Malacca Terengganu Link Hotel Singapore Tatami Spa - Berjaya Hills, Pahang Four Points by Sheraton, Kuching Riverside Majestic Hotel, Kuching M Hotel Singapore Teratai Spa @ Meritus Pelangi Beach Resort Four Seasons Resort Langkawi, Kedah Ritz Carlton Kuala Lumpur Mandarin Orchard Singapore & Spa, Langkawi G Hotel Penang Royale Bintang Damansara, The Selangor Mandarin Oriental Singapore Teratak Spa, Penang Grand Bluewave Hotel Shah Alam, Selangor Shangri-La’s Golden Sands Resort, Penang Marina Mandarin Singapore Thalia Spa @ Eastin Hotel Petaling Jaya, Grand Dorsett Labuan Hotel Shangri-La Hotel Kuala Lumpur Naumi The Andaman Spa – Andaman Datai Bay, Grand Dorsett Subang Shangri-La’s Rasa Ria Resort, Kota Kinabalu, Langkawi, Kedah New Majestic Hotel Grand Margherita Hotel, Kuching Sabah The Sompoton Spa @ Hotel Istana Novotel Clarke Quay Singapore Grand Millennium Kuala Lumpur Shangri-La’s Rasa Sayang Resort & Spa, Kuala Lumpur Orchard Hotel Singapore Grand Seasons Hotel Kuala Lumpur Penang The Spa – Mandarin Oriental Kuala Lumpur Orchard Parade Hotel Singapore Hard Rock Hotel Penang Shangri-La’s Tanjung Aru Resort Kota Kinabalu, Sabah Pan Pacific Orchard Heritage Hotel Ipoh, Perak Sheraton Imperial Kuala Lumpur Pan Pacific Singapore Hilton Kuala Lumpur SPAS (SINGAPORE) Sime Darby Convention Centre Paramount Hotel Singapore Hilton Kuching, Sarawak Amrita Spa at Swissotel The Stamford Sunway Resort Hotels & Spa, Selangor Quality Hotel Singapore Hilton Petaling Jaya, Selangor Aramsa Spa, Singapore Sutera Harbour Resort Kota Kinabalu, Sabah Quincy Hotel, Singapore Holiday Inn Glenmarie Kuala Lumpur Aviva Spa at Aranda Country Club Swiss Garden Damai Laut Resort & Spa Lumut, Raffles Hotel Singapore Holiday Villa Subang, Selangor Ayuthaya – The Royal Thai Spa @ Gallery Hotel Perak Rasa Sentosa Resort, Singapore Hotel Equatorial Bangi-Putrajaya Singapore Swiss-Garden Hotel Kuala Lumpur Rendezvous Hotel Hotel Equatorial Kuala Lumpur Banyan Tree Spa Tanjong Jara Resort, Terengganu Royal Plaza on Scotts Hotel Istana Kuala Lumpur Earth Sanctuary Day Spa The Andaman Langkawi, Kedah

8 hospitality asia Hospitality Asia is distributed to industry professionals within Malaysia, Singapore, Thailand, Indonesia and Vietnam. Hospitality Asia is also available for browsing at various reading lounges of the following establishments:-

Essence Vale Aroma Spa Saint Julien HOSPITALITY SCHOOLS (MALAYSIA) Berjaya Air Estheva Spa Saint Pierre Berjaya Higher Education Sdn Bhd British Airways – Qantas/British Airways Helio Asia Spa Senso Genting Inti International College Malaysia Lagunita Spa Si Chuan Dou Hua Restaurant Kolej Damansara Utama (KDU) Cathay Pacific Airways Mayoory Ayurvedic Spa, Singapore The Cliff Nilai School of Hospitality & Tourism China Airlines – CAL Rustic Nirvana Singapore The Song of India Ranaco Training & Education Institute Emirates Spa Botanic at Sentosa Resort & Spa Tung Lok Restaurant, Singapore Sunway University College Firefly Spaboutique Vansh Taylors’ College KLM Royal Dutch Airlines Spa Valley Lufthansa Malaysia St Gregory Spa at Marina Mandarin Malaysia Airlines - MAS - Malaysia Airline System Berhad The Asian Spa at Fullerton Hotel EMBASSIES IN MALAYSIA HOSPITALITY SCHOOLS Myanmar Airways International – MAI The Aspara Spa at Goodwood Park Hotel Australian Trade Commission (SINGAPORE) Philippine Airlines The Oriental Spa at Mandarin Oriental British High Commission At-Sunrice GlobalChef Academy Singapore Royal Brunei Airlines Canadian High Commission Dimensions International College Pte Ltd The Spa @ Aranda, Singapore Singapore Airlines – SIA Embassy of Japan Raffles Campus Pte Ltd The Tamarind Spa Thai International Airways Embassy of Spain Raffles Hospitality School Wayan Retreat Balinese Spa, Singapore Vietnam Airlines Embassy of Sweden SHATEC Institutes Embassy of the Federal Republic of Germany Singapore Culinary Institute (SCI) Embassy of the People’s Republic of China The Tourism Academy @ Sentosa RESTAURANTS (MALAYSIA) Embassy of The Republic of Indonesia AIRLINE OFFICES in Singapore Bianco Kuala Lumpur Embassy of the Republic of Italy Air France Bijan Bar & Restaurant Kuala Lumpur Embassy of the Republic of Korea Air India GOLF CLUBS & RESORTS Air Mauritius Ltd Bijou Kuala Lumpur Embassy of the Republic of the Philippines (MALAYSIA) Crystal Jade Restaurant @ The Gardens All Nippon Airways Co. Ltd Embassy of the Socialist Republic of Vietnam Awana Genting Higlands Golf & Country Resort Cruise Tasik Putrajaya Asiana Airlines Embassy of the Union of Myanmar Bukit Beruntung Golf & Country Club, Selangor Cungdinh Vietnam Restaurant Kuala Lumpur Bangkok Airways Co. Ltd Embassy of the United States of America Bukit Jalil Golf & Country Resort, Selangor Dragon-I Restaurant Kuala Lumpur British Airways PLC France Embassy of Malaysia Cinta Sayang Golf & Country Resort, Kedah Elcerdo Kuala Lumpur Cathay Pacific Airways Ltd High Commission of Brunei Darussalam Clearwater Sanctuary Golf Resort, Perak Eu Yan Sang’s Zun Kitchenette Continental Airlines High Commission of the Republic of Singapore Darul Aman Golf & Country Club, Kedah Gu Yue Tien Kuala Lumpur Emirates Indian High Commission Glenmarie Golf & Country Club, Selangor Ibunda, Malay Fine Dining, Kuala Lumpur Gulf Air Co New Zealand High Commission Horizon Hills Golf & Country Club Indulgence Restaurant & Living, Ipoh, Perak Indian Airlines Ltd Royal Danish Embassy Kelab Golf Perkhidmatan Awam, Kuala Lumpur Khaana Peena Kuala Lumpur Japan Air Lines Co. Ltd Royal Embassy of Saudi Arabia Kota Permai Golf & Country Club, Selangor Klimt’s Restaurant Kuala Lumpur KLM Royal Dutch Airlines Royal Thai Embassy, The Kuala Lumpur Golf & Country Club KoRyo-Won Group of Fine Korean Restaurants Korean Air Lines The Italian Trade Commission Mercure Johor Palm Resort & Golf - Crowne Plaza Mutiara Hotel, Feast Village Kuwait Airways Corporation Pulai Springs Golf & Country Club, Johor - Starhill Gallery, Suria KLCC, The Gardens Myanmar Airways International Co. Ltd Royal Selangor Golf Club, Kuala Lumpur Passage Thru’ India Kuala Lumpur Nippon Cargo Airlines Co. Ltd EMBASSIES in Singapore Saujana Golf & Country Club, Selangor Rebung Restaurant Kuala Lumpur PT Garuda Indonesia Embassy of Argentina Sultan Abdul Aziz Shah Golf Club, Selangor Senja Bistro Kuala Lumpur Pakistan International Airlines Australian High Commission Tropicana Golf & Country Club, Selangor Tamarind Hill Kuala Lumpur Royal Brunei Airlines Embassy of Austria The Ship Kuala Lumpur Royal Jordanian Embassy of Belgium YUZU Japanese Restaurant @ The Gardens SAS Singapore High Commission of Brunei Darussalam GOLF CLUBS & RESORTS Saudi Arabian Airlines Embassy of Cambodia (SINGAPORE) Sempati Air High Commission of Canada RESTAURANTS (SINGAPORE) Jurong Country Club Singapore Airlines Ltd Chinese Embassy Capella (Starworth Group) Keppel Country Club South African Airways Embassy of France Club Chinois Laguna National Golf & Country Club Sri Lankan Airlines Ltd Embassy of Germany Coriander Leaf Marina Bay Golf Course Swissair High Commission of India Crystal Jade Golden Palace (Paragon) Orchid Country Club Vietnam Airlines Embassy of Indonesia Garibaldi Raffles Country Club Embassy of Italy Go India Safra Resort & Country Club Embassy of Japan il Lido Seletar Country Club Embassy of Laos AIRPORT/AIRLINE LOUNGES Indo Chine Waterfront Sentosa Golf Club Embassy of Myanmar Cathay Pacific Lounge, KLIA Ivory Singapore Island Country Club High Commission of New Zealand Dynasty Lounge, KLIA Le Papillion Tanah Merah Country Club Embassy of The Philippines Golden Lounge Domestic KLIA Lei Gardens (CHIJMES) Warren Golf & Country Club Saudi Arabia Embassy Golden Lounge Regional, KLIA Les Amis Embassy of Spain Golden Lounge Satellite KLIA Majestic Restaurant & Bar Taipei Representative Office Plaza Premium Lounge, LCCT Michelangelo’s Restaurant Singapore AIRLINE OFFICES IN MALAYSIA Embassy of Thailand Silver Kris Lounge, KLIA Nogawa Air France Embassy of United Arab Emirates Original Sin Air India UK Embassy/High Commission OSO Ristorante Air Mauritius U.S. Embassy Paddy Fields Air New Zealand Embassy of the Socialist Republic of Vietnam Rang Mahal All Nippon Airways Co Ltd

hospitality asia 9 HAPA RELEASE 10 hospitality asia civmn wr’ (LTA). Award’ Achievement well. as Labuan to Malaysia, East to Malaysia Peninsular from span Resort’ 4-Star Best ‘HAPA and Resort’ 5-Star interesting Best an ‘HAPA Awards, What Establishment the through! from come nominees The be! have will it Malaysia nominations HAPA 60 than more since competition stiff Restaurant a The 15. face to than have more to would Awards totalled have Chef’, Pastry Best ‘HAPA and Chef’ Cuisine Western Best ‘HAPA Awards, chains. hotel independent local the support and encourage the to as added such effectively industry been has Hotel’ diversifying its Independent Best serve ‘HAPA to Malaysia HAPA for still Awards are of List numbers revised the a and is there all, Malaysia it To across top from increasing! nominees 75 from garnered been have nominations 300 far, So Malaysia Series. this for busy extremely be to going is 2010-2012 (HAPA) Awards Platinum Asia Hospitality for panel judging The Asia-based readers a window into the wider world of hospitality. of giving world scene, wider the into hospitality window a readers international the Asia-based and region Pacific Asia the of rest the on coverage provides Kong also Hong It Macau. Philippines, and the Cambodia, Vietnam, Thailand, Indonesia, Singapore, in and industry Malaysia hospitality from the on content reports now with journal the modestly Beginning industry. hospitality Asian Southeast the of world option industry. hospitality the with work which businesses, as well as hoteliers for event much- a become has anticipated soiree signature this none, bar experience hospitality a guests give to ceaselessly the on strive who Focusing people levels. all at industry hospitality the of crème la de crème the reward and recognize to aims HAPA series. now! heightened be more, the all should, spirit HAPA The yet! night, memorable most the to and toast a glasses make our raise us Let calendar. your in date that block to prepared be so time, due in revealed be will details Event organizations. charity has it international and but of local number to a large community happiness the and aid to extensive back brought years, the giving over also, of means a merely not is gesture This organization. charity chosen a towards go prejudice. and without fairness with duties respective their out carrying be will corporate educationists, presidents, industry consultants, spa association and and golfing travellers, Once professionals circumstances. industry all distinguished under comprising observed Judges, be of doubt, Panel HAPA without the will, again, Committee Organizing HAPA the by set been have that 2011- in Series Regional HAPA next the please! in out, left be don’t nominations So, 2013. for eligible are Series Malaysia HAPA the in nominated are that boat! potential the miss every that doesn’t so 2010, nominee May 30 till open remain will Nominations Award. Special this for nominated be to requisites the in knowledge and contribution professional field. through inspired, hospitality has who person a be to expected also is recipient the efforts utmost with endlessly The excitement continues with a Special Award created by the HAPA Organizing Committee – The ‘HAPA Lifetime Lifetime ‘HAPA The – Committee Organizing HAPA the by created Award Special a with continues excitement The Personality the from nominations whilst nominations, 20 than more has Excellence’ Service ‘HAPA Award, Major A Hospitality Asia, one of World Asia Publishing’s longest-running titles, provides insight into the multilayered, multi- multilayered, the into insight provides titles, longest-running Publishing’s Asia World of one Asia, Hospitality 9th its running now is which (HAPA), Awards Platinum Asia Hospitality of Organizer the is Publishing Asia World will efforts our from donations as foundations, charity for support continuous our marks also year this Malaysia HAPA Guidelines audit. each for judges mystery 2 having of policy standard the endorse still will process judging The establishments ONLY 2010-2012. Malaysia HAPA for “catch” the remember and again note to important highly is It NOMINATIONS BREACH 300AND

Having at least 25 years of experience in the industry and a comprehensive track record are vital are record track comprehensive a and industry the in experience of years 25 least at Having THE COUNT CONTINUES!

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LIST OF AWARDS

4 MAJOR AWARDS 11 ESTABLISHMENT AWARDS SVE HAPA Service Excellence 5SH HAPA Best 5-Star Hotel HRY HAPA Hotel/Resort Of The Year 5SR HAPA Best 5-Star Resort RTY HAPA Restaurant Of The Year 4SH HAPA Best 4-Star Hotel GMY HAPA General Manager Of The Year 4SR HAPA Best 4-Star Resort IDH HAPA Best Independent Hotel 1 SPECIAL AWARD BHR HAPA Best Boutique Hotel/Resort LTA HAPA Lifetime Achievement Award SVR HAPA Best Serviced Residences BNS HAPA Best Nightspot SPA HAPA Best Spa 7 PERSONALITY AWARDS GFC HAPA Best Golf Course WCC HAPA Best Western Cuisine Chef HTI HAPA Best Hospitality & Tourism Educational CCC HAPA Best Chinese Cuisine Chef Institution ACC HAPA Best Asian Cuisine Chef PTC HAPA Best Pastry Chef 6 RESTAURANT AWARDS EXC HAPA Best Executive Chef FBY HAPA Best F&B Personality WCR HAPA Best Western Cuisine Restaurant PRM HAPA Best PR/Marcom Personality CCR HAPA Best Chinese Cuisine Restaurant ACR HAPA Best Asian Cuisine Restaurant ADD HAPA Best All-Day Dining Restaurant 4 DEPARTMENT AWARDS CDR HAPA Best Casual Dining Restaurant (Independent) CCD HAPA Best Concierge Department UFC HAPA Most Unique F&B Concept FOD HAPA Best Front Office Department HKD HAPA Best Housekeeping Department PCD HAPA Best Purchasing Department

Note : The awards listed are subject to change and final confirmation by the HAPA Committee

PARTICIPATE IN THE HOSPITALITY ASIA PLATINUM AWARDS 2010-2012 MALAYSIA SERIES IN JUST 4 EASY STEPS : STEP 1 : Contact World Asia Publishing at +603-7954 1911 or email HAPA support desk at [email protected] to let us know you’re interested to participate! We will email you a copy of our Terms & Conditions to confirm your participation. STEP 2 : Send a copy of the signed Terms & Conditions back to us. Once we have received your Terms & Conditions, we will send you the nomination form for your selection of award categories that you wish to participate. A list of awards will also be attached for your reference. STEP 3 : Click ‘submit’ on the Nomination Form and it will be sent directly back to us or ‘save’ it as a PDF file(s) to be sent as attachments. Once we have received your nomination form, we will send you an acceptance letter, along with a voucher request letter and voucher templates. STEP 4 : Send a soft copy of the vouchers back to us. Once we have received your vouchers, they will then be distributed to the judges for assessment.

hospitality asia 11 WE ARE RELOCATING

OUR NEW ADDRESS: 3 Jalan 14/28, Section 14, 46100 Petaling Jaya, Selangor Darul Ehsan, Malaysia

CONTACT DETAILS REMAIN: Tel : +60 3 7954 1911 Fax : +60 3 7954 3911 E-mail : [email protected]

hospitality asia ~ March-May 2010 Page 12 C M Y K