DOCSLIB.ORG

Our Purpose Is to Be the Local Partner Taking Care of Journeys That Enhance the Lives and Wellbeing of Our Communities Across the World

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Our Purpose Is to Be the Local Partner Taking Care of Journeys That Enhance the Lives and Wellbeing of Our Communities Across the World The Go-Ahead Group plc Group The Go-Ahead Annual Report and Accounts for the year ended 27 June 2020 June ended 27 the year for Annual Report and Accounts Moving communities today towards a greener tomorrow Annual Report and Accounts for the year ended 27 June 2020 Our purpose is to be the local partner taking care of journeys that enhance the lives and wellbeing of our communities across the world 2020 overview • Results slightly above our revised guidance, with overall • Resilient business model – 90 per cent of revenues financial performance significantly impacted by secured through contracts with no revenue risk from COVID-19 in regional bus and losses in German rail changes in passenger demand – Regional bus heavily impacted by COVID-19, operating • Public transport remains critical to environmental profit* £20.5m (2019: £44.5m). Government support sustainability, economic recovery, the delivery of enabled breakeven performance since March health and wellbeing outcomes, and keeping – Resilient London & International bus businesses, communities connected operating profit of £48.5m (2019: £51.2m). Revenue • Robust balance sheet, strong cashflows and good liquidity protected by contracted income – Adjusted net debt to EBITDA of 1.96x**, comfortably – Rail operating profit* of £8.9m (2019: £25.4m) within target range of 1.5 to 2.5x and well below 3.5x impacted by lower contractual margins in bank covenant Southeastern and significant operational and commercial challenges in German rail – Underlying business remains cash generative – Unrestricted cash and unutilised facilities of c.£230m • During the COVID-19 crisis, we have three priorities: to at the year end has since increased to c.£240m safeguard the health and wellbeing of our colleagues and customers; to play our role in society in challenging • Committed to resumption of dividend payments times; and to protect our business when appropriate Operating profit (pre-exceptional items) Operating profit (post-exceptional items) Available cash and unutilised facilities £77.9m £20.8m £229.8m (2019: £121.1m) (2019: £104.3m) (2019: £282.5m) Adjusted net debt/EBITDA** Regional bus customer satisfaction Carbon emissions per vehicle mile 1.96x 91% 1.07kgs (2019: 1.32x) (2019: 92%) (2019: 1.15kgs) * Before exceptional items of £26.7m in regional bus and £30.4m in German rail businesses. Details are provided in Note 7 to the financial statements. ** On a pre-IFRS 16 basis, in line with bank covenants. Strategic report Compliance with Section 172(1) of the Companies Act 2006 report Strategic The directors confirm that, during the year, they continued to promote the Contents success of Go-Ahead for the benefit of all stakeholders. In doing so, the Board’s desire to act fairly between members, maintain a reputation for high standards of Strategic report business conduct, and consider the long term consequences of the decisions they 2 Our strengths take, have continued to underpin the way it operates at every level of the 4 Chairman's letter business. 6 Group Chief Executive’s review 10 Group Chief Financial Officer's review Read more about: 12 Group Q&A • Why and how we engage with our stakeholders, the key topics of engagement 16 COVID–19 during the year and how we responded, pages 22 to 25 18 Our markets 20 Our business model • The Group’s goals, strategy and business model in the Strategic report, 22 Our stakeholders pages 1 to 62 26 Our strategy 27 Our approach to sustainability • How we guided our decisions and behaviours in response to COVID-19, 28 Better teams pages 6 to 11 30 Happier customers • How we manage risks, pages 50 to 58 32 Stronger communities 33 Safer working • How our robust corporate governance principles underpin the decisions we 35 Cleaner environment take including how the Board considers stakeholders in its decision making 37 Business and finance review process, pages 64 to 68 39 Bus 43 Rail 47 Financial review 50 Risk management 59 Viability statement 60 Going concern Non-financial information statement We aim to comply with the Non-Financial Reporting Directive requirements. Governance The table below sets out where relevant information can be found within this 64 Chairman’s introduction to corporate governance report or on our website*: 66 Board of directors 68 Governance in action Reporting requirement and policies and Information necessary to understand our business 71 Board leadership and purpose standards which govern our approach and its impact, policy due diligence and outcomes 76 Evaluation 79 Nomination committee report Environmental matters 82 Audit committee report • Environment policy Cleaner environment, page 35 and 36 90 Directors’ remuneration report • Energy and climate change GHG emission, pages 225 to 227 113 Directors’ report • Approach to sustainability Our approach to sustainability page 27 116 Statement of directors’ responsibilities Employees Group financial statements • Whistleblowing policy Better teams, pages 28 and 29 118 Independent auditor’s report to the • Conflicts of interest Governance in action, pages 68 to 70 members of The Go-Ahead Group plc • Equal opportunities policy Nomination committee report, pages 79 to 81 135 Consolidated income statement • Code of conduct and ethics policy Directors' report, page 113 to 115 136 Consolidated statement of comprehensive income Human rights 137 Consolidated statement of • Human rights policy Better teams, pages 28 and 29 changes in equity 138 Consolidated balance sheet • Modern slavery policy Safer working, pages 33 and 34 140 Consolidated cashflow statement • Code of Conduct 142 Critical accounting judgements and key • Sustainable supply chain charter sources of estimation uncertainty 145 Notes to the consolidated Social matters financial statements • Charity and community policy Stronger communities, page 32 • Sustainable supply chain charter Safer working, pages 33 and 34 Company financial statements Anti-bribery and anti-corruption 201 Company balance sheet • Anti-bribery and anti-corruption policy Better teams, pages 28 and 29 202 Company statement of changes in equity Governance in action, pages 68 to 70 203 Directors’ responsibilities in relation to the company financial statements Principal risks and impact Risk management, pages 50 to 58 204 Notes to the company on business activity Audit committee report, pages 82 to 89 financial statements Description of the business model Our business model, pages 20 and 21 Shareholder information Non-financial key Non-financial key performance indicators, 222 Shareholder information performance indicators pages 28 to 35 225 Greenhouse gas emissions 228 Corporate information * Our policies and procedures are available on our corporate website www.go-ahead.com. 1 The Go-Ahead Group plc Annual Report and Accounts 2020 Strategic report Our strengths We are a leading public transport provider, keeping communities moving today as we work towards a greener tomorrow Clear and Part of the Experts in important solution our field purpose Integral part of climate Extensive experience change and air quality and expertise in bus Delivering vital services agendas in our towns and rail markets essential to society and and cities for economic growth • Ongoing government support • Recognition by policy makers • Largest bus operator in during COVID-19 crisis that mass transport is key to London with strategically underscoring the importance achieving air quality and located depots providing of public transport climate-related targets competitive advantage • Bringing our communities • Aside from walking and • Well established regional bus together, providing vital links cycling, rail travel is the most operator with a focus on to friends and family carbon efficient mode of urban areas transport, followed by bus. An • Essential to economic • Leading change and average journey by petrol car recovery, enabling access transformation as the emits 120 per cent more CO to work, education, leisure 2 operator of the UK’s busiest than the same journey by a and retail rail franchises diesel bus • Successful operations in • Leading industry change in Singapore, Ireland and Norway transition to cleaner transport, introduced the UK’s first all electric bus depot and our own innovative air-filtering bus technology 2 The Go-Ahead Group plc Annual Report and Accounts 2020 Strategic report Strategic “The strengths I observed early in my tenure as Chairman are attributes that have helped make the Group resilient during the COVID-19 crisis." Clare Hollingsworth Chairman A proven A reliable Strong approach partner financial Devolved customer Strong partnerships profile focused management, and collaborative Disciplined and innovative approach working with transport sustainable and engaged colleagues authorities and decision making policy makers • Agile and responsive local • 90 per cent of revenue • Robust balance sheet; adjusted management teams embedded generated through contracts net debt to EBITDA within in their local communities with transport authorities and target range at 1.96 times* optimising performance and industry partners • Positive cashflow and good award-winning customer service • A leading voice on the issues liquidity; c£230m of cash and • Continual improvement most critical to our business available facilities driven by an innovative and industry • Strong profile will support approach in all areas of • Integral to major infrastructure the resumption of dividend the business change projects in UK rail payments when prudent • Engaged colleagues delivered
Load more

Recommended publications
  • Employment and Working Conditions in the Air Transport Sector Over the Period 1997/2010
    Study on the effects of the implementation of the EU aviation common market on employment and working conditions in the Air Transport Sector over the period 1997/2010 Final Report Report July 2012 Prepared for: Prepared by: European Commission Steer Davies Gleave DG MOVE 28-32 Upper Ground Unit E1 London SE1 9PD DM 24-5/106 B-1049 Brussels Belgium +44 (0)20 7910 5000 www.steerdaviesgleave.com Final Report CONTENTS EXECUTIVE SUMMARY ...................................................................................... I Background ............................................................................................ i Scope of this study ................................................................................... i Conclusions ........................................................................................... ii Recommendations .................................................................................. xi 1 INTRODUCTION ..................................................................................... 1 Background ............................................................................................ 1 Key findings of the 2010 Working Document .................................................... 1 The need for this study ............................................................................. 1 Structure of this report ............................................................................. 2 2 RESEARCH METHODOLOGY ....................................................................... 3 Objectives
    [Show full text]
  • Countdown to Launch of France's First Urban Cable
    International Edition – 14 November 2016 Countdown to launch of France’s first urban cable car On Saturday 19 November, Keolis will launch France’s first urban cable car in the city of Brest in north-west Brittany. The system features the vertical crossing of cabins – a world first – and will link the left bank station, situated on a hill above the naval base, to the right bank station located inside the Ateliers des Capucins. The new Capucins eco-district, structured around former French Navy workshops, will house shops and restaurants as well as cultural and leisure facilities. The cable car is operated automatically and the system is supervised by Keolis Brest teams at the Bibus network control room. The two, 60-passenger cabins provide breath-taking views of the harbour during the three- minute crossing over the river Penfeld. This new, economical and environmentally-friendly urban transport mode will be integrated into the city’s existing public transport network, and passengers can access the tram, bus and cable car with a single Bibus transport ticket. Contact: [email protected] Operational Excellence AUSTRALIA & NEW ZEALAND Germany: Quality Week 24-28 October as well as the addition of CCTV and a roof. Over 60 cycle surgeries have been held at stations across G:link trackside at the network: a total of 1,332 bikes were security marked and 397 high security bike locks were GC600 Super Car Championship given to passengers, contributing to a 19% reduction in cycle crime network-wide. UNITED KINGDOM Contact: [email protected] Safety Safety Following Punctuality Week in March this year, Keolis Deutschland recently organised a second CORPORATE KeoLife initiative: Quality Week.
    [Show full text]
  • Infrastructure Delivery Plan
    Tunbridge Wells Borough Council Infrastructure Delivery Plan March 2021 1.0 Introduction .................................................................................................................... 1 2.0 Background and Policy Context ..................................................................................... 2 National Policy ...................................................................................................................... 2 Local Policy .......................................................................................................................... 3 Local Plan policy context and strategy for growth ................................................................ 4 Policy STR 1 - The Development Strategy .............................................................................. 6 What is infrastructure? ......................................................................................................... 8 Engagement ....................................................................................................................... 10 Prioritisation of infrastructure .............................................................................................. 11 Identified risks .................................................................................................................... 12 Timing ................................................................................................................................ 12 Costs .................................................................................................................................
    [Show full text]
  • GM Bus Reform Consultation PDF 2 MB
    Public Document GREATER MANCHESTER HOUSING PLANNING AND ENVIRONMENT OVERVIEW AND SCRUTINY DATE: Thursday, 11th June, 2020 TIME: 10.00 am VENUE: Microsoft Teams Meeting ADDITIONAL SUPPLEMENTARY AGENDA WITH ADDITIONAL MEETING PAPER 10. GM BUS REFORM CONSULTATION 1 - 34 Report by Kate Brown and Emma Flynn TfGM providing Members with an update on the approach, methodology and outputs of the Proposed Franchising Scheme following the public consultation close on 8 January 2020. This Supplementary agenda with Bus Reform Consultation was issued 05.06.20 on behalf of Julie Connor, Secretary to the Greater Manchester Combined Authority, Churchgate House, 56 Oxford Street, Manchester M1 6EU BOLTON MANCHESTER ROCHDALE STOCKPORT TRAFFORD BURY OLDHAM SALFORD TAMESIDE WIGAN Please note that this meeting will be livestreamed via www.greatermanchester-ca.gov.uk, please speak to a Governance Officer before the meeting should you not wish to consent to being included in this recording. This page is intentionally left blank Agenda Item 10 Housing, Planning & Environment Overview & Scrutiny Committee Date: Thursday 11 June 2020 Subject: Bus Reform Consultation Report of: GMCA Solicitor and Monitoring Officer PURPOSE OF REPORT Following the report to the Housing, Planning and Environment Overview and Scrutiny Committee on 23 September 2019, setting out the proposed approach to a consultation on a Proposed Franchising Scheme for Greater Manchester, this report provides an update on the approach, methodology and outputs of the consultation following its close on 8 January 2020. Reports on the outcome of the consultation process will be considered by Greater Manchester Combined Authority at its meeting on 26 June 2020 and comments or recommendations made by this Committee regarding the consultation process will be reported to that meeting.
    [Show full text]
  • Sustainability Report for the Year Ended 1 July 2018 CONTENTS ABOUT US
    Sustainability Report for the year ended 1 July 2018 CONTENTS ABOUT US About us Performance in 2017 Our business is based on 2 Chief Executive’s Review strong fundamentals 3 Our strategy 4 Our business model 6 Our strategic objectives Go-Ahead is one of the UK’s 8 Our performance 10 Our sustainability approach leading public transport providers, responsible for more than a billion journeys each year on our bus and rail services. Better teams Cleaner Responsible Stronger environment Business communities 12 Read about our responsible business priorities 12 Better teams 14 Happier customers Smarter Happier 16 Stronger communities technology customers 18 Smarter technologies 20 Cleaner environment 22 Our stakeholders 24 ESG data Regional bus London bus Rail We run fully owned We operate tendered Through Govia, a 65% commercial bus contracts for Transport owned joint businesses through our for London (TfL). venture with Keolis, seven bus operators This comprises 164 Go-Ahead currently predominantly in the routes from 17 depots in operates two UK rail south of England. We the capital. Around 85% franchises for the employ over 7,500 of these depots are Department for people and run around freehold. We are Transport (DfT), GTR 2,800 buses within these the biggest bus operator and Southeastern and Watch our video that summarises our businesses. We have in London with 23% operates over 4,800 daily performance last year at: operations in Brighton, share of the market, services. Until December www.go-ahead.com/sustainability Oxford, East Yorkshire, running over 2,100 buses 2017, Go-Ahead ran the Plymouth, East Anglia and employing more than London Midland and on the south coast 7,000 people.
    [Show full text]
  • Uni-Link FAQ
    Uni-link FAQ: 1. Q: How do I recognise Uni-link buses? A: All Uni-link buses are blue and look like in the pictures attached below. They have the clear blue and white Uni-link logo, as well as the University of Southampton logo on them. Most of them are also double-decker buses. 2. Q: What is a double-decker bus? A: A double-decker bus is a bus that has two stories, also called decks. The London double- decker buses are red, while the Southampton Uni-link double-deckers are blue. 3. Q: Are these buses for students only? A: No, anyone can use them. Moreover, students and university staff may get a special discount when buying weekly, monthly or annual passes. 4. Q: What do I need in order to be able to use the Uni-link bus routes? A: You need to buy a paper ticket on board or to own a bus pass (called the key) that you can order and top up online, or purchase at the Uni-link Office (located on the Highfield Campus, above the Students Union Shop). If you live in a University hall of Residence, you should have received a free annual Uni-link bus pass (the key) as part of your Welcome pack. You will be given your Welcome pack when you check- in at your halls. In order to use your bus pass you need to go online and register your key there first: https://key.unilinkbus.co.uk/smart-card/. 5. Q: What is the key? A: The key is your bus card.
    [Show full text]
  • English Counties
    ENGLISH COUNTIES See also the Links section for additional web sites for many areas UPDATED 23/09/21 Please email any comments regarding this page to: [email protected] TRAVELINE SITES FOR ENGLAND GB National Traveline: www.traveline.info More-detailed local options: Traveline for Greater London: www.tfl.gov.uk Traveline for the North East: https://websites.durham.gov.uk/traveline/traveline- plan-your-journey.html Traveline for the South West: www.travelinesw.com Traveline for the West & East Midlands: www.travelinemidlands.co.uk Black enquiry line numbers indicate a full timetable service; red numbers imply the facility is only for general information, including requesting timetables. Please note that all details shown regarding timetables, maps or other publicity, refer only to PRINTED material and not to any other publications that a county or council might be showing on its web site. ENGLAND BEDFORDSHIRE BEDFORD Borough Council No publications Public Transport Team, Transport Operations Borough Hall, Cauldwell Street, Bedford MK42 9AP Tel: 01234 228337 Fax: 01234 228720 Email: [email protected] www.bedford.gov.uk/transport_and_streets/public_transport.aspx COUNTY ENQUIRY LINE: 01234 228337 (0800-1730 M-Th; 0800-1700 FO) PRINCIPAL OPERATORS & ENQUIRY LINES: Grant Palmer (01525 719719); Stagecoach East (01234 220030); Uno (01707 255764) CENTRAL BEDFORDSHIRE Council No publications Public Transport, Priory House, Monks Walk Chicksands, Shefford SG17 5TQ Tel: 0300 3008078 Fax: 01234 228720 Email: [email protected]
    [Show full text]
  • The Report from Passenger Transport Magazine
    MAKinG TRAVEL SiMpLe apps Wide variations in journey planners quality of apps four stars Moovit For the first time, we have researched which apps are currently Combined rating: 4.5 (785k ratings) Operator: Moovit available to public transport users and how highly they are rated Developer: Moovit App Global LtD Why can’t using public which have been consistent table-toppers in CityMApper transport be as easy as Transport Focus’s National Rail Passenger Combined rating: 4.5 (78.6k ratings) ordering pizza? Speaking Survey, have not transferred their passion for Operator: Citymapper at an event in Glasgow customer service to their respective apps. Developer: Citymapper Limited earlier this year (PT208), First UK Bus was also among the 18 four-star robert jack Louise Coward, the acting rated bus operator apps, ahead of rivals Arriva trAinLine Managing Editor head of insight at passenger (which has different apps for information and Combined rating: 4.5 (69.4k ratings) watchdog Transport Focus, revealed research m-tickets) and Stagecoach. The 11 highest Operator: trainline which showed that young people want an rated bus operator apps were all developed Developer: trainline experience that is as easy to navigate as the one by Bournemouth-based Passenger, with provided by other retailers. Blackpool Transport, Warrington’s Own Buses, three stars She explained: “Young people challenged Borders Buses and Nottingham City Transport us with things like, ‘if I want to order a pizza all possessing apps with a 4.8-star rating - a trAveLine SW or I want to go and see a film, all I need to result that exceeds the 4.7-star rating achieved Combined rating: 3.4 (218 ratings) do is get my phone out go into an app’ ..
    [Show full text]
  • Operators Route Contracts
    Company Name Routes On Contract Contract Start Date Contract End Date Extended Expiry Date Blue Triangle Buses Limited 300 06-Mar-10 07-Dec-18 03-Mar-17 Blue Triangle Buses Limited 193 01-Oct-11 28-Sep-18 28-Sep-18 Blue Triangle Buses Limited 364 01-Nov-14 01-Nov-19 29-Oct-21 Blue Triangle Buses Limited 147 07-May-16 07-May-21 05-May-23 Blue Triangle Buses Limited 376 17-Sep-16 17-Sep-21 15-Sep-23 Blue Triangle Buses Limited 346 01-Oct-16 01-Oct-21 29-Sep-23 Blue Triangle Buses Limited EL3 18-Feb-17 18-Feb-22 16-Feb-24 Blue Triangle Buses Limited EL1/NEL1 18-Feb-17 18-Feb-22 16-Feb-24 Blue Triangle Buses Limited EL2 18-Feb-17 18-Feb-22 16-Feb-24 Blue Triangle Buses Limited 101 04-Mar-17 04-Mar-22 01-Mar-24 Blue Triangle Buses Limited 5 26-Aug-17 26-Aug-22 23-Aug-24 Blue Triangle Buses Limited 15/N15 26-Aug-17 26-Aug-22 23-Aug-24 Blue Triangle Buses Limited 115 26-Aug-17 26-Aug-22 23-Aug-24 Blue Triangle Buses Limited 674 17-Oct-15 16-Oct-20 See footnote Blue Triangle Buses Limited 649/650/651 02-Jan-16 01-Jan-21 See footnote Blue Triangle Buses Limited 687 30-Apr-16 30-Apr-21 See footnote Blue Triangle Buses Limited 608 03-Sep-16 03-Sep-21 See footnote Blue Triangle Buses Limited 646 03-Sep-16 03-Sep-21 See footnote Blue Triangle Buses Limited 648 03-Sep-16 03-Sep-21 See footnote Blue Triangle Buses Limited 652 03-Sep-16 03-Sep-21 See footnote Blue Triangle Buses Limited 656 03-Sep-16 03-Sep-21 See footnote Blue Triangle Buses Limited 679 03-Sep-16 03-Sep-21 See footnote Blue Triangle Buses Limited 686 03-Sep-16 03-Sep-21 See footnote
    [Show full text]
  • Transport with So Many Ways to Get to and Around London, Doing Business Here Has Never Been Easier
    Transport With so many ways to get to and around London, doing business here has never been easier First Capital Connect runs up to four trains an hour to Blackfriars/London Bridge. Fares from £8.90 single; journey time 35 mins. firstcapitalconnect.co.uk To London by coach There is an hourly coach service to Victoria Coach Station run by National Express Airport. Fares from £7.30 single; journey time 1 hour 20 mins. nationalexpress.com London Heathrow Airport T: +44 (0)844 335 1801 baa.com To London by Tube The Piccadilly line connects all five terminals with central London. Fares from £4 single (from £2.20 with an Oyster card); journey time about an hour. tfl.gov.uk/tube To London by rail The Heathrow Express runs four non- Greater London & airport locations stop trains an hour to and from London Paddington station. Fares from £16.50 single; journey time 15-20 mins. Transport for London (TfL) Travelcards are not valid This section details the various types Getting here on this service. of transport available in London, providing heathrowexpress.com information on how to get to the city On arrival from the airports, and how to get around Heathrow Connect runs between once in town. There are also listings for London City Airport Heathrow and Paddington via five stations transport companies, whether travelling T: +44 (0)20 7646 0088 in west London. Fares from £7.40 single. by road, rail, river, or even by bike or on londoncityairport.com Trains run every 30 mins; journey time foot. See the Transport & Sightseeing around 25 mins.
    [Show full text]
  • The Go-Ahead Group Plc Annual Report and Accounts 2019 1 Stable Cash Generative
    Annual Report and Accounts for the year ended 29 June 2019 Taking care of every journey Taking care of every journey Regional bus Regional bus market share (%) We run fully owned commercial bus businesses through our eight bus operations in the UK. Our 8,550 people and 3,055 buses provide Stagecoach: 26% excellent services for our customers in towns and cities on the south FirstGroup: 21% coast of England, in north east England, East Yorkshire and East Anglia Arriva: 14% as well as in vibrant cities like Brighton, Oxford and Manchester. Go-Ahead’s bus customers are the most satisfied in the UK; recently Go-Ahead: 11% achieving our highest customer satisfaction score of 92%. One of our National Express: 7% key strengths in this market is our devolved operating model through Others: 21% which our experienced management teams deliver customer focused strategies in their local areas. We are proud of the role we play in improving the health and wellbeing of our communities through reducing carbon 2621+14+11+7+21L emissions with cleaner buses and taking cars off the road. London & International bus London bus market share (%) In London, we operate tendered bus contracts for Transport for London (TfL), running around 157 routes out of 16 depots. TfL specify the routes Go-Ahead: 23% and service frequency with the Mayor of London setting fares. Contracts Metroline: 18% are tendered for five years with a possible two year extension, based on Arriva: 18% performance against punctuality targets. In addition to earning revenue Stagecoach: 13% for the mileage we operate, we have the opportunity to earn Quality Incentive Contract bonuses if we meet these targets.
    [Show full text]
  • The Demand for Public Transport: a Practical Guide
    The demand for public transport: a practical guide R Balcombe, TRL Limited (Editor) R Mackett, Centre for Transport Studies, University College London N Paulley, TRL Limited J Preston, Transport Studies Unit, University of Oxford J Shires, Institute for Transport Studies, University of Leeds H Titheridge, Centre for Transport Studies, University College London M Wardman, Institute for Transport Studies, University of Leeds P White, Transport Studies Group, University of Westminster TRL Report TRL593 First Published 2004 ISSN 0968-4107 Copyright TRL Limited 2004. This report has been produced by the contributory authors and published by TRL Limited as part of a project funded by EPSRC (Grants No GR/R18550/01, GR/R18567/01 and GR/R18574/01) and also supported by a number of other institutions as listed on the acknowledgements page. The views expressed are those of the authors and not necessarily those of the supporting and funding organisations TRL is committed to optimising energy efficiency, reducing waste and promoting recycling and re-use. In support of these environmental goals, this report has been printed on recycled paper, comprising 100% post-consumer waste, manufactured using a TCF (totally chlorine free) process. ii ACKNOWLEDGEMENTS The assistance of the following organisations is gratefully acknowledged: Arriva International Association of Public Transport (UITP) Association of Train Operating Companies (ATOC) Local Government Association (LGA) Confederation of Passenger Transport (CPT) National Express Group plc Department for Transport (DfT) Nexus Engineering and Physical Sciences Research Network Rail Council (EPSRC) Rees Jeffery Road Fund FirstGroup plc Stagecoach Group plc Go-Ahead Group plc Strategic Rail Authority (SRA) Greater Manchester Public Transport Transport for London (TfL) Executive (GMPTE) Travel West Midlands The Working Group coordinating the project consisted of the authors and Jonathan Pugh and Matthew Chivers of ATOC and David Harley, David Walmsley and Mark James of CPT.
    [Show full text]