DFC Annual Report 2007-08 (Colour)
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Department for Families and Communities ANNUAL REPORT 2007-08 Office Address Riverside Centre North Terrace Adelaide SA 5000 Postal Address GPO Box 292 ADELAIDE SA 5001 Telephone (08) 8226 8800 © Government of South Australia, September 2008 ISSN 1832-8938 ISBN 978-1-920983-67-3 This Annual Report was prepared by the Strategy and Research Division of the Department for Families and Communities. The Annual Report is available on the Department for Families and Communities’ internet site at www.familiesandcommunities.sa.gov.au. The information in this publication can be provided in an alternative format or another language on request. Please contact (08) 8413 8126. This page is intentionally left blank Letter of transmittal Hon Jennifer Rankine MP Minister for Families and Communities Minister for Housing Minister for Ageing Minister for Disability Dear Minister I have pleasure in presenting the Annual Report of the Department for Families and Communities for the year ended 30 June 2008. The Annual Report highlights the many achievements of the department during the 2007-08 financial year which reflect the efforts in contributing towards the targets of South Australia’s Strategic Plan. The report complies with the requirements of the Public Sector Management Act 1995 and the Public Finance and Audit Act 1987. Joslene Mazel Chief Executive Department for Families and Communities 30 September 2008 Department for Families and Communities Annual Report 2007-08 1 Contents Letter of transmittal............................................................................................................................... 1 DFC at a glance...................................................................................................................................... 4 Chief Executive’s report ....................................................................................................................... 5 About DFC Who we are ............................................................................................................................................. 7 Our aim.................................................................................................................................................... 7 Our culture............................................................................................................................................... 7 Our operating principles .......................................................................................................................... 8 Connecting to the Future......................................................................................................................... 9 Major highlights for 2007-08.................................................................................................................. 11 Our clients ............................................................................................................................................. 13 Staff profile ............................................................................................................................................ 13 Financial profile ..................................................................................................................................... 13 Organisational structure ........................................................................................................................ 13 Our performance South Australia’s Strategic Plan ............................................................................................................ 15 Objective 1 – Affordable housing choices and communities that prosper ............................................ 21 Objective 2 – High need housing .......................................................................................................... 34 Objective 3 – Independence and community connection...................................................................... 47 Objective 4 – Keeping them safe .......................................................................................................... 62 Objective 5 – Effective and sustainable business practices.................................................................. 71 Our people Human resources and consulting.......................................................................................................... 94 Workplace statistics............................................................................................................................... 98 Occupational health, safety and welfare ............................................................................................. 104 Health and wellbeing of employees..................................................................................................... 113 Learning and development.................................................................................................................. 114 Volunteers ........................................................................................................................................... 115 Governance arrangements Governance principles......................................................................................................................... 116 Internal governance bodies ................................................................................................................. 117 Legislation ........................................................................................................................................... 119 Boards, committees and trusts............................................................................................................ 120 Risk management and internal audit................................................................................................... 127 Privacy................................................................................................................................................. 127 Procurement ........................................................................................................................................ 128 Customer service................................................................................................................................. 128 2 Department for Families and Communities Annual Report 2007-08 Contents Corporate social responsibility Workplace............................................................................................................................................ 131 Environment ........................................................................................................................................ 134 Social and community activities .......................................................................................................... 136 Socially responsible procurement ....................................................................................................... 136 Strengthening partnerships ............................................................................................................. 138 Research............................................................................................................................................. 145 Key events.......................................................................................................................................... 146 Publications ....................................................................................................................................... 148 Rewards and recognition.................................................................................................................. 150 Corporate reporting Reconciliation statement ..................................................................................................................... 151 Disability action plan............................................................................................................................ 152 Reporting against the Carers Recognition Act .................................................................................... 155 Greening of Government Operations (GoGO) Framework ................................................................. 159 Energy efficiency action plan report .................................................................................................... 163 Freedom of Information ....................................................................................................................... 164 Regional Impact Assessment Statements........................................................................................... 166 Urban Design Charter.......................................................................................................................... 167 Asbestos management in government buildings ................................................................................ 167 Fraud ................................................................................................................................................... 169 Overseas travel ................................................................................................................................... 170 Contractual arrangements................................................................................................................... 171 Consultants.........................................................................................................................................