DOCSLIB.ORG

COOK Islands

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
COOK Islands ® SEPTEMBER 2008 JAXFAX MAGAZINE The Travel Agents’ Path to Profits COOK Islands 18 ISRAEL Its Past and Its Future 24 CROATIA Something Big for 2009 28 GERMANY Networking in Bavaria 30 ITALY Deals and Autumn Sunshine 38 PERU Ancient Powers Re-emerge 42 ANTIGUA Attracts New Business 2008-09 TRAVEL AGENTS’ INDIA SALES GUIDE 57 Providing Professional and Reliable Services for 24 years. www.gttglobal.com S Over 15 Million Consolidator Net Fares Plus Non-Capped Commissions D for F, C & Y Class Published Fares Worldwide! N A A U L S S I T Caribbean & Mexico Beaches R C A I F L I I A C A NET AIRFARE SALE • P N . S E W • CARIBBEAN NET AIRFARE SALE Z N E A A MBJ PUJ SXM AUA SJU STT LIR BDA P L A A $410 $412 $421 $470 $308 $308 $594 $288 J BOS N D • CHI $330 $445 $549 $470 $284 $284 $488 $288 • A N $360 $520 $549 $469 $260 $260 $609 $499 M I DTT H E $270 $440 $509 $358 $316 $316 $579 $288 X C NYC I • $418 $689 $659 $549 $390 $390 $573 $448 C SFO O A I • S WAS $620 $490 $509 $437 $268 $268 $619 $288 A C . These are weekday, "Basic" season net airfares valid for travel between September 01 - Dec 15, 2008. E E N . S T MEXICO BEACHES NET AIRFARE SALE R • A L A CUN CZM PVR SJD ZIH % 7 A C O I T UP M R BOS $301 $381 $459 $430 $385 F PED E P R A $317 $397 $348 $359 $331 CA CHI N I O C • N OR F A T DTT $275 $355 $440 $389 $410 ON S ISSI M • A $308 $388 $388 $396 $332 OM S E C NYC LAS S C O E MY L $396 $476 $339 $359 $366 O SFO ON S U D C E E FAR T H D $317 $397 $388 $396 $310 IR I WAS ED A SH A M BLI PU SUN M • The prices shown above do not include any applicable taxes, security SE THE E R N fees or fuel surcharges. Net airfares are available from other cities but INTO I A S N C T will vary in price depending on the point of origin within the U.S. All fares TIO A S NA I are subject to change without notice. ESTI K D • A P P Dallas - HDQ Washington Virginia San Diego Minneapolis U • E R A 800-485-6828 202-296-8886 703-354-9288 858-614-0288 612-872-4931 T I O D Houston Atlanta Seattle San Francisco Burlingame N R I I 713-774-4946 770-457-8221 206-381-9588 415-837-0490 650-344-9888 C • O L Austin Boston LAX/Wilshire San Jose NYC/Midtown E • A 512-467-2702 617-350-6786 213-251-9936 408-452-8880 212-629-1000 R C S I Oklahoma City Chicago LAX/Alhambra Detroit NYC/Jackson Hts A R • 405-842-2919 312-782-6398 626-570-9009 248-626-9181 718-505-8430 I B E B P E O A R N U Call Our Group Desk at: 1-888-856-8835 or Email: [email protected] E Check our pricing online at: www.gttglobal.com & "Get A Login" Today! Providing Professional and Reliable Services for 24 years. www.gttglobal.com S Over 15 Million Consolidator Net Fares Plus Non-Capped Commissions D for F, C & Y Class Published Fares Worldwide! N A A U L S S I T LUFTHANSA NET FARES & R C A I F L I I A C A • P COMMISSIONS TO INDIA N . S E W • ECONOMY CLASS NET FARES Z N E A A AMD BLR BOM CCU DEL HYD MAA P L A A $1122 $1070 $965 $1070 $980 $1092 $885 J NYC N D • BOS $1143 $1091 $783 $1106 $893 $1090 $1050 • A Find N $1143 $1091 $965 $1106 $871 $1117 $1050 M I WAS H E $1424 $1372 $1066 $1171 $1066 $1317 $1232 X C SFO I • $1246 $1194 $1033 $1014 $1066 $1149 $1149 C LAX O A I Flanders • S HOU $1246 $1199 $975 $975 $786 $1192 $1091 A C North Sea . HOLLAND E E Fares above represent USD, All week, Round trip Net fares, Departures by October 23, 2008. Antwerp N Y . N S T Bruges FLANDERS A R Ghent M • A Mechelen BUSINESS CLASS NET FARES % R E 8 L A O Leuven P T Brussels G U A C PED I BLR BOM DEL HYD MAA P CA M FRANCE R NON BELGIUM F NYC $4393 $3961 $3961 $4356 $4232 ION E S R A MIS M TO I S C • BOS $4393 $3961 $3961 $4356 $4232 CO D FARE A T LISHE LY). S $4393 $3961 $4340 $4356 $4610 PUB E ON WAS ON IN • A ONL E E H L $4393 $3961 $4610 $4356 $4881 IA (L D SA S the hidden jewel SFO D E O E IN EDUC L R CIAL BE U D $4393 $3961 $4610 $4356 $4881 E Y LAX SP MA T of western Europe. S H D RE L I $4393 $3961 $4393 $4356 $4664 NET FA E CAL HOU AS A M . PLE ABLE M • Fares above represent USD. All week, Round trip Net fares Departures by November 27, VAIL TED A UPDA E R N 2008. The prices shown above do not include any applicable taxes, security fees or fuel FOR TT I A G N. C T surcharges. Net airfares are available from other cities but will vary in price depending on ATIO A S RM I the point of origin within the U.S. All fares are subject to change without notice . INFO K • A P P Dallas - HDQ Washington Virginia San Diego Minneapolis U • E www.visitfl anders.us R A 800-485-6828 202-296-8886 703-354-9288 858-614-0288 612-872-4931 T I O D Houston Atlanta Seattle San Francisco Burlingame N R I I 713-774-4946 770-457-8221 206-381-9588 415-837-0490 650-344-9888 C • O L Austin Boston LAX/Wilshire San Jose NYC/Midtown E • A 512-467-2702 617-350-6786 213-251-9936 408-452-8880 212-629-1000 R C S I Oklahoma City Chicago LAX/Alhambra Detroit NYC/Jackson Hts A R • 405-842-2919 312-782-6398 626-570-9009 248-626-9181 718-505-8430 I B E B P E O A R N U Call Our Group Desk at: 1-888-856-8835 or Email: [email protected] E Check our pricing online at: www.gttglobal.com & "Get A Login" Today! VOLUME 36, NO.9 SEPTEMBER 2008 ® 800-952-9329 www.jaxfax.com Consolifare Password: cookislands JAXFAX MAGAZINE DESTINATION FEATURES AND ARTICLES 12 COVE R FEATURE COOK ISLANDS Live out your dreams of being castaway on a tropical island Rarotonga. Aitutaki. Manihiki. Rakahanga. The Cook Islands, scattered across the sea like a string of pearls, are the essence of the magical South Pacific. They repre - sent a destination in which to live out daydreams of being castaway on a tropical island – complete with room service, internet, and, possibly, the warmest welcome in the Pacific. With the 13th series of the reality show “Survivor” these islands… PUBLISHER’S CORNER 6 A La Carte Airline Travel Pricing ? EDITOR’S DESK 8 Network Effect Keeps on Giving SNAPSHOTS 10 The Month in Review Y A R R U M E I DESTINATION ARTICLES 30 ITALY R Deals and Autumn Sunshine R E M 16 KOREA Opens New Art Centers and Festivals 38 PERU Ancient Powers Re-emerge Lately, Peru has been sharing headlines with 18 ISRAEL Recognized for its Past and its Future other Latin countries as it emerges as an R One of the most populous cities in the E D energy producing nation that is now signing N A world, Tokyo is also a thriving center of Z E oil exploration contracts with strategic N economy, culture and industry. The Japan - A I O T D investors. In light of its robust GDP growth N ese capital consists of the southwestern L E rate of 9% in 2007 Peru will see drilling, oil development and A R part of the Kanto region, the Izu Islands... S I pipeline construction in the next two years… 22 TANZANIA Emerges from Neighboring Shadow 42 ANTIGUA Festive Side to Attract New Business Even though beaches, a whopping 365 of 24 CROATIA On the Cusp of Something Big for 2009 them, play a major role in attracting visitors Croatia extends from the Alps to the famous O to their islands, government officials in T N Danube, and its history reaches as far back A Antigua and Barbuda are looking to festivals U G I T O in time as the Roman Empire. The most vis - N T and special events to perk up … A N A I ited areas of the country are Dubrovnik, the T O R Adriatic resorts of Split, the island of ... C 46 FLORIDA Summer Lasts Longer in Orlando 28 GERMANY K 48 NEWS C Trade Networking in Bavaria Incentives for Agents to Sell “Coverage” E B S A K U L / V T W © Beautiful art, fine wines, a magnificent time. Vienna is not just the capital of music and a centre of art, it is also a major city with the largest urban area of wine cultivation worldwide.
Load more

Recommended publications
  • ATOL) Reform: Memoranda Received
    This bundle: 1-13 and 15 Air Travel Organisers’ Licensing (ATOL) reform: Memoranda Received NEW items are listed below with the number and title in bold, and are available on the Members’ shared drive (Inquiry/ATOL/Written evidence) No. Author European Low Fares Airline 01 Association 02 Virgin Atlantic 03 Civil Aviation Authority 04 ABTA, the Travel Association 05 Flybe 06 Expedia 07 HolidayTravelWatch Board of Airline Representatives in the UK 08 (BAR UK) Association of Independent 09 Tour Operators 10 TUI Travel PLC Society of Our Lady of 11 Lourdes 12 lowcosttravelgroup 13 lastminute.com 15 Department for Transport ATOL 01 Written evidence from the European Low fares Airline Association (ELFAA) (ATOL 01) ELFAA credentials as stakeholder The European Low Fares Airline Association (ELFAA) represents the principal low fares airlines in Europe. ELFAA member airlines carried over 183 million passengers over the past 12 months July 2010 – June 2011. The low fares share of intra‐Europe scheduled point to point traffic is currently 43% and is forecast to grow to 60% by 20201. Financial protection against airline failure A report by consultants Steer Davies Gleave on behalf of the European Commission2 found that, of the over 750 million air passengers p.a. in Europe, only 0.07% were affected by airline failure in the ten years 2000‐2010. Of these, only 12% (0.00084% of total) were away from home at the time of the failure. ELFAA therefore considers that any inclusion of airline “seat only” sales in the ATOL scheme, would be massively disproportionate. Besides distorting competition with other modes, it would distort competition between airlines in that customers of financially strong airlines would cross‐subsidise those of the minority of customers, who favour weaker competitors.
    [Show full text]
  • A Sectoral Assessment of the Cruise Shipping Industry and Comparative Analysis of the Cruise Markets Worldwide – Implications and Policy Imperatives for Indian Ports
    World Maritime University Malmö, Sweden A SECTORAL ASSESSMENT OF THE CRUISE SHIPPING INDUSTRY AND COMPARATIVE ANALYSIS OF THE CRUISE MARKETS WORLDWIDE – IMPLICATIONS AND POLICY IMPERATIVES FOR INDIAN PORTS By VIPIN RAMAN MENOTH India A dissertation submitted to the World Maritime University in partial Fulfilment of the requirements for the award of the degree of MASTER OF SCIENCE In MARITIME AFFAIRS (PORT MANAGEMENT) 2006 Copyright Vipin Raman Menoth, 2006 Declaration I certify that all the material in this dissertation that is not my own work has been identified, and that no material is included for which a degree has previously been conferred on me. The content of this dissertation reflect my personal views, and is not necessarily endorsed by the University. ………………………… Vipin Raman Menoth 25th August 2006 ------------------------ Supervised by: Prof. Patrick Donner World Maritime University, Malmö, Sweden __________________________________________ Assessor: Prof. Pierre Cariou World Maritime University, Malmö, Sweden Co-assessor: Mr Chris Hayman Managing Director, Seatrade Communications Ltd. and Publisher, Seatrade Cruise Review, Essex, United Kingdom ii ACKNOWLEDGEMENT My father, my reason and my idol – M.V.Raman, who ingrained in me the values and principles and from whom I imbibed the pride in serving the nation. My sister, Vinita Raman, for being with me all through. To these pious souls, for their omnipresence, I remain indebted with my life... I wish to acknowledge the contribution of the following individuals and institutions,
    [Show full text]
  • The U.S. and the European Cruise Industry a Comparative Study
    The U.S. and the European cruise industry a comparative study by Mareike L. Hilbig Msc International Business and Management July 2009 Rijksuniversiteit Groningen Faculty of Economics and Business Supervisor: Drs. Stek, H. C. Referent: drs. Vries, R. W. de ABSTRACT This thesis comprises a comparative industry analysis of the U.S. and European cruise industry. The extent to which the two industries show differences concerning their level of competition is researched. Porter’s Five Forces Model served as the theoretical framework. Profile charts of both cruise industries derived from detailed analyses, which revealed that the U.S. and European cruise industry only differ to a marginal extent. Key words: comparative industry analysis; level of competition; Porter’s Five Forces Model; cruise industry. 2 TABLE OF CONTENTS Referent: drs. Vries, R. W. de .............................................................................................. 1 ABSTRACT ............................................................................................................................ 2 This thesis comprises a comparative industry analysis of the U.S. and European cruise industry. The extent to which the two industries show differences concerning their level of competition is researched. Porter’s Five Forces Model served as the theoretical framework. Profile charts of both cruise industries derived from detailed analyses, which revealed that the U.S. and European cruise industry only differ to a marginal extent. ....................................................................................................................
    [Show full text]
  • Singapore Survey
    ESSENTIAL READING FOR TRAVEL INSURANCE INDUSTRY PROFESSIONALS WWW.ITIJ.CO.UK JANUARY 2011 • ISSUE 120 Winter claims costs revealed The latest analysis from one UK-based travel insurance company has revealed that the average cost of a winter sports claim in 2009/10 was £478. Sarah Watson has more details New claims data from online company insurewithease shows that Eastern Europe has sloped in just behind Austria and Switzerland as the fi fth most popular winter sports destination. France is still the hot favourite for skiing, with 47 per cent of winter sports claims being made by people who headed for the French slopes for some vin chaud. Those looking for skiing or snowboarding holidays are still willing to travel long-haul to reach their destinations, with North America racking up the second highest number of claims for the company at 15 per cent. Of concern for insurers will be the generally higher claims costs seen from tourists who received treatment in the US – it only takes a small number of travellers to make claims from expensive hospitals in desirable ski resorts for the total amount paid by the insurer to reach high fi gures. When it comes to the types of winter sports claims seen by the insurer, 55 per cent are for medical expenses, with fractures and broken bones accounting for 15 per cent of all medical claims. While the average cost of a claim is £478, a serious leg fracture in US resorts such continued on p5 Singapore survey Still uncovered New research from credit card provider According to the results of a survey undertaken commissioned by one of Singapore’s largest direct their insurer if the airline they had booked with went Barclaycard has found that one third of British by Aviva, Singaporean holidaymakers are going on online insurance companies in order to help the bankrupt; 31 per cent did not realise they could holidaymakers jet off without travel insurance.
    [Show full text]
  • Daily 23 Mar 07
    ISSN 1834-3058 Recruitment Executive – Join TMS today! U Sydney CBD U Sales or Recruitment Background required U Must be from Travel or Recruitment Industry Travel DailyAU U Base plus commission – potential First with the news to earn $100k Wed 18 Aug 10 Page 1 Contact Wendy Stearn at TMS [email protected] EDITORS: Bruce Piper and Guy Dundas T: 02 9231 6444 E-mail: [email protected] Ph: 1300 799 220 Chile downgraded Volunteers wanted THE Department of Foreign Top changes for Webjet THE Skal Clubs of Sydney are Affairs and Trade has decreased ONLINE travel agency Webjet (4) directors, and an outstanding asking for expressions of interest the level of its travel advice for this morning announced combination of experience [and] from people within the industry several Chilean regions, after the “significant Board succession continuity of knowledge, for the to assist with the upcoming World 27 Feb earthquake which caused plans” which include the ongoing implementation of Congress which will be held in major infrastructure damage. appointment of senior Travelport Webjet’s business plans.” Sydney in just seven weeks time. All of Chile is now on the lowest executive, John Guscic, as MEANWHILE Webjet also Hundreds of travel people from ‘Be alert to your own security’ level. managing director next year. yesterday released its “full around the globe are expected to Guscic, who’s been a Webjet domestic flight iPhone gather for the event, which will Club Med Maldives director since 2003, will become application” which is now be held under the theme of CLUB Med is offering 7 nights md-elect from Jan 2011 and available from Apple’s App Store.
    [Show full text]
  • Pacific Islands New Digital Campaign Puts Spotlight on Tahiti
    TB 1105 2018 Cover 09/05/2018 14:23 Page 1 May 11 2018 | ISSUE NO 2,061 | travelbulletin.co.uk Pacific Islands New digital campaign puts spotlight on Tahiti this week 14 puzzle bulletin bulletin briefing theme parks & 11 12 attractions 17 play Su Doku for your news & views from training chance to win a £50 the Elite Travel Group new rides, events & packages M&S voucher a round-up of online and on-the- to promote to clients roadroad trainingtraining opportunitiesopportunities S01 TB 1105 2018 Start_Layout 1 09/05/2018 10:20 Page 2 S01 TB 1105 2018 Start_Layout 1 09/05/2018 10:20 Page 3 newsbulletin GORILLA GANG... PC Agency, on behalf of the Rwanda Development Board, hosted a fam trip for tour operators to Rwanda. Attendees took part in a range of activities and visited a selection of properties. Pictured on a gorilla trek in Volcanoes National Park are porters from the Rwanda Development Board (in blue) with, from the left: Toby Buckridge (front row) Audley Travel; Freddie Mills, The PC Agency; Chris Johnston, Steppes Travel; David Schiftan, ITC; Steph Bates, Carrier; and Katrin Rummer, Wexas. New research reveals lowest-priced & most expensive package holidays this summer HOLIDAYMAKERS on a tight budget and looking for an Dorada. These prices are incredible. I can remember paying overseas’ beach holiday this summer might like to check that for a comparable holiday in May 23 years ago! out the Costa Brava, the Costa Dorada or Corfu but tread "At the other end of the scale, Santorini remains carefully with Santorini or Mykonos.
    [Show full text]
  • Marketing for Tourism Provides an Introduction to the Theory Of
    Marketing for Tourism provides an introduction to the theory of Marketing for marketing and its application in the various sectors of the travel and for Marketing fourth edition tourism industry. This leading text has been fully revised and updated to Tourism take account of recent changes within this dynamic environment. J Christopher Holloway The fourth edition provides a wide international dimension, notably in the 13 longer case studies at the end of the text. A brand new section shows full colour illustrations of recent advertising and promotional strategies. There is broad-ranging coverage of key issues such as branding, CRM, Marketing for sustainability and the changing patterns of distribution in this fast- fourth edition moving industry. A strong pedagogical structure throughout the book includes learning Tourism objectives, mini cases, and end-of-chapter questions and issues for T discussion. Clearly laid out and accessibly written, the book is ideal for ourism students taking modules on marketing for tourism within undergraduate and masters-level degrees in Tourism, Hospitality, Marketing and Business Studies. J Christopher Holloway Key Features • Range of brand new and international cases f • Coverage of relationship marketing, branding and sustainability ourth edition • Impacts of new technologies, internet and e-marketing • Thorough update, particularly of tour operating and retail environments • New chapter on the sales function • Website provides a selection of presentation slides at www.booksites.net/holloway Holloway Chris Holloway was formerly Professor of Tourism Management, University of the West of England. www.pearson-books.com an imprint of Marketing for Tourism We work with leading authors to develop the strongest educational materials in leisure and tourism, bringing cutting-edge thinking and best learning practice to a global market.
    [Show full text]
  • Ombudsmen Crack the Whip
    NEWS & APPOINTMENTSINSIDE page 8 ESSENTIAL READING FOR TRAVEL INSURANCE INDUSTRY PROFESSIONALS WWW.ITIJ.CO.UK SEPTEMBER 2010 • ISSUE 116 Ombudsmen crack the whip The Ombudsman services of the UK and Ireland arises regarding the sales process of travel insurance have been busy this year, as complaints about travel policies or what was said or not disclosed at the insurance products continue to plague the mediator. point of their sale, he cannot deal with that matter Mandy Aitchison takes a look at the fi gures as travel agents are not fi nancial service providers. He suggested that where they sell or market travel The Financial Ombudsman Service of Ireland has insurance policies, this aspect of their work should published its annual report, which found that in 2009, be classifi ed as a fi nancial service subject to the it received 7,619 complaints, which is a signifi cant Ombudsman’s remit. Matters to come under the increase of 28 per cent from 2008. However, it Ombudsman’s remit are ultimately a matter to be also showed that in 2009, the FOS received 262 decided on by the Minister of Finance.” complaints relating directly to travel insurance, which Meanwhile in the UK, the Financial Ombudsman is a drop of nearly 100 against fi gures from 2008, Service (FOS) has also been busy, with fi gures from when it saw 360 complaints. Of particular note the beginning of this year showing that there were 553 was one claim for €200,000, which was paid to a complaints about travel insurance products or services customer of a travel insurer that had denied a claim in April, May and June, 55 per cent of which were for cancellation of a holiday.
    [Show full text]
  • Escorted Tours
    TB 2302 2018 Cover 20/02/2018 12:32 Page 1 February 23 2018 | ISSUE NO 2,051 | travelbulletin.co.uk USA How to get clients behind the wheel in the States this week short breaks 21 puzzle bulletin bulletin briefing quick getaways at escorted tours 11 12 home and abroad 25 play Su Doku for your news & views from operators promote chance to win a £50 The Global their new offers & M&S voucher Travel Group popular itineraries S01 TB 2302 2018 Start_Layout 1 20/02/2018 12:53 Page 2 S01 TB 2302 2018 Start_Layout 1 20/02/2018 12:53 Page 3 newsbulletin BIRTHDAY BASH... JET2.COM celebrated its 15th anniversary with the help of Peter Andre and colleagues from the carrier's first ever flight from Leeds Bradford Airport. Back in 2003, the airline's first flight took off from Leeds to Amsterdam. At the time, the company had two aircraft serving just nine destinations and now it has grown to become the UK’s third largest airline with a fleet of 88 aircraft flying to 65 sun, city and ski destinations from nine UK bases. Pictured with Peter, in a celebratory mood, are - from the left (bottom row) Steve Lee and Phil Ward, with (top row) Reece Ford, Peter Ireland, Jamie Leggett, Callandra Blenkam-Adkin, Emily Grafton and Rachael Smith. APH offers top tips for travel agents looking to book travel extras this year AIRPORT PARKING and Hotels (APH) has carried out booked and provides more options for the customer. research into how UK resident air travellers make their Sell “Easy” – unfamiliar customers need to be advised decision on how they travel to the airport, providing an just how easy it is to book airport parking in advance insight for travel agents looking to book travel extras.
    [Show full text]
  • Testimony of Ross A. Klein, Phd Before the Senate Committee on Commerce, Science, and Transportation Hearings on “Oversight O
    Testimony of Ross A. Klein, PhD Before the Senate Committee on Commerce, Science, and Transportation Hearings on “Oversight of the Cruise Industry” Thursday, March 1, 2012 Russell Senate Office Building Room #253 Ross A. Klein, PhD, is an international authority on the cruise ship industry. He has published four books, six monographs/reports for nongovernmental organizations, and more than two dozen articles and book chapters. He is a professor at Memorial University of Newfoundland in St. John’s, Newfoundland, Canada and is online at www.cruisejunkie.com. His CV can be found at www.cruisejunkie.com/vita.pdf He can by contacted at [email protected] or [email protected] TABLE OF CONTENTS Oral Testimony 2 Written Testimony 4 I. Safety and Security Issues 4 Onboard Crime 5 Persons Overboard 7 Abandoning a Ship in an Emergency 8 Crew Training 9 Muster Drills 9 Functionality of Life-Saving Equipment 10 Shipboard Black Boxes 11 Crime Reporting 11 Death on the High Seas Act (DOHSA) 12 II. Environmental Issues 12 North American Emission Control Area 13 Regulation of Grey Water 14 Regulation of Sewage 15 Sewage Treatment 15 Marine Sanitation Devices (MSD) 15 Advanced Wastewater Treatment Systems (AWTS) 16 Sewage Sludge 17 Incinerators 17 Solid Waste 18 Oily Bilge 19 Patchwork of Regulations and the Clean Cruise Ship Act 20 III. Medical Care and Illness 22 Malpractice and Liability 23 Norovirus and Other Illness Outbreaks 25 Potable Water 26 IV. Labour Issues 27 U.S. Congressional Interest 28 U.S. Courts and Labor 29 Arbitration Clauses 30 Crew Member Work Conditions 31 Appendix A: Events at Sea 33 Appendix B: Analysis of Crime Reports Received by the FBI from Cruise Ships, 2007 – 2008 51 1 ORAL TESTIMONY It is an honor to be asked to share my knowledge and insights with the U.S.
    [Show full text]
  • The Easygroup Brand Manual
    what makes us tick? section 1 our identity section 2 brand application The easyGroup Brand Manual © copyright easyGroup IP Licensing Ltd. p1 1 /36 section 3 last revised: AprApril 2011 2005 Hi from Stelios Dear friends and colleagues, The ’easy’ brand, which I started with the launch of the of the younger businesses have articulated, to some airline in 1995, is now used by more than a dozen degree, their own values. However this manual is for the different businesses and millions of consumers from all entire ’easy’ brand and it identifies the common themes over the world. I believe it is an extremely valuable asset amongst all the ’easy’ businesses. which can generate substantial success for all involved with it. A brand is always evolving and people’s perceptions of it do change from time to time. However I still believe Therefore we have created this brand manual. Like any that there are eight values (listed on p14) that all ’easy’ manual, its objective is to help people who use the businesses share and sticking to them is a good idea for brand to understand its origin, the brand values and the everybody. Remember there is strength in unity. best ways of getting the most out of it. I want you, as a partner or associate to get close to our This brand manual is written for the benefit of those way! How we do business, how we communicate, what people within the easyGroup, or franchisees or we believe in and ultimately where we are going. licensees of the ’easy’ brand and for those who are considering buying into the brand.
    [Show full text]
  • Cruising with Holland America Line Tourism, Corporate Identity and Corporate History
    1 Cruising with Holland America Line Tourism, corporate identity and corporate history Ferry de Goey Faculty of History and Arts Erasmus University Rotterdam The Netherlands [email protected] Paper for the EBHA Conference 2005 in Frankfurt am Main, Germany (September 1 - 3, 2005) Session 2 C: Images of Transport Do not quote without permission. © Ferry de Goey (2005) 2 “The reason for our success is that we meet and exceed the expectations of our guests every day; we create dr eams for them every day. There is no better value.” (Micky Arison, Chairman and CEO Carnival Corporation, 2004) If you remember Captain Stubing, cruise director Julie McCoy, bartender Isaac Washington, and yeoman-purser “Gopher” Smith of the 1970s television series The Love Boat, you probably have the right age to take a cruise.1 You shall not be alone; in 2005, about 11.1 million people will join you on a cruise. Economic research documents the tremendous growth of tourism in general and particularly the cruise industry after the 1960s. Worldwide employment in tourism in 2001 was 207 million jobs or 8 percent of all jobs. About 11 percent (or 3.3 trillion US Dollars) of global GDP is contributed by the tourist industry and some 698 million tourists generated this economic result. While tourism used to be located in Europe and the USA (in 1950 the top 15 tourist attractions were all located in Europe and the USA), today tourism is a global industry with multinational enterprises.2 Tourism is an exceptionally dynamic industry with businesses constantly inventing new attractions.
    [Show full text]