WASTE AND RECYCLING SERVICES POLICY FACT SHEET: RESIDENTIAL PREMISES – KERBSIDE

Adelaide City Council provides and What is an ‘Enhanced’ Service? recycling services to residential premises, Optional services in addition to the ‘Basic’ services are eligible business premises and community available for residents – some are free and some are fee-for-service. Residents can opt to: organisations. • upsize a 140L waste (red lid) bin to a 240L bin for a On 22 July 2014, Council endorsed a once-off bin change-out fee and annual co-payment for Waste and Recycling Services Policy to update service; Council’s waste management service to support • upsize a 240L co-mingled recycling (yellow lid) bin to development of an Environmentally Sustainable a 360L bin for a once-off bin change-out fee and no and Vibrant city. service charge; and/or • receive an additional 140L or 240L green organics (lime Waste and Recycling Services Policy green lid) bin for a once-off bin supply fee and annual The same waste and recycling collection service provided service fee. previously to residential premises will continue as the ‘Basic’ residential service. When will the ‘Enhanced’ Services commence? Optional ‘Enhanced’ waste and recycling services will be ‘Enhanced’ services will be available for residential available for additional services above the ‘Basic’ service premises from 1 July 2015. levels, for a fee. Hard Waste Collections What is a ‘Basic’ residential service? From 8 December 2015, the residential hard waste The ‘Basic’ residential collection service is the existing service will change from a fixed-date quarterly collection, kerbside waste and recycling service, which remains free to two pre-booked collections per year for each for residential premises (see table overleaf). It includes: residential premise. This will improve service flexibility for residents and assist with reducing illegal dumping. • 1 x 140L waste (red lid) bin collected weekly; Additional booked collections will be available on a fee- • 1 x 240L co-mingled recycling (yellow lid) bin collected for-service basis if needed by residents. fortnightly; and • 1 x 240L organics (garden and food waste) bin Fee-for-Service (lime green lid) collected fortnightly. Council will determine the fees for ‘Enhanced’ services in May/June each year as part of normal budget processes. The ‘Enhanced’ service charges will be levied quarterly as a separate fee-for-service on Council rates notices. All service fees will be based upon a principle of reasonable cost recovery only.

‘Basic’ waste and recycling collection service for residential premises. WASTE AND RECYCLING SERVICES POLICY FACT SHEET: RESIDENTIAL PREMISES

Residential Waste Management Service – Kerbside

Co-mingled Waste Organics recycling Hard Waste (red lid) (lime green lid) (yellow lid) ‘Basic’ service 1. One service per 1. One service per 1. One service per 1. Two booked – no fee residential premises residential premises residential premises collections per 2. Up to one 140L bin 2. Up to one 240L bin 2. Up to one 240L bin year per residential – weekly collection – fortnightly collection – fortnightly collection premises 2. Maximum 2m3 per collection Optional Top-up to a 240L bin# One 240L bin or elect to Up to one additional Additional booked ^ ‘Enhanced’ service – weekly collection have one 360L bin 240L bin* per residential collection(s) available – fortnightly collection premises – maximum 2m3 per – some fee-for-service (fee-for-service for the collection of additional (no service fee) – fortnightly collection collection 100L of waste) (annual service fee) (fee-for-service)

# Once-off fee to exchange a 140L bin with a 240L bin, with ongoing service fees. ^ Once-off fee to exchange a 240L bin with a 360L bin, but no ongoing service fees. * Bin supply fee and an annual service fee.

Customer Centre 25 Pirie Street, Adelaide (08) 8203 7203 WASTE AND RECYCLING SERVICES POLICY FACT SHEET: HIGH DENSITY & MIXED-USE BUILDINGS

Adelaide City Council provides waste and Will my building have to use Council’s waste and recycling services to residential premises, recycling service? eligible business premises and community Your community or strata corporation has two options: organisations. 1. Opt-in to Council’s service by resolution of your Body Corporate – for residential premises this scheduled On 22 July 2014, Council endorsed a Waste ‘Basic’ service is free and for serviced this and Recycling Services Policy aimed to is a fee-for-service. overcome barriers to servicing larger or more 2. Opt-out of Council’s service and engage a commercial complex sites and provide optional ‘Enhanced’ waste collection service for the whole building. services. What is required to complete a Waste Management To facilitate and simplify service delivery to residential Plan? premises in high density and mixed-use buildings, the In order to receive a Council service, those community or Policy provides for: strata corporations that opt-in for a Council service will be • the use of larger capacity shared bins; required to complete and submit a Waste Management • the provision of weekly rather than fortnightly organics Plan (template supplied by Council) to the satisfaction of and co-mingled recycling services; Council. • Council provision of education support and optional The community or strata corporation will then be required recycling containers for your home; to enter into a Waste Management Service Agreement • a requirement for high density and mixed-use to ensure service alignment with the Waste Management buildings (Community Corporations) to have a: Plan and clear definition of the roles and responsibilities for both parties. – Waste Management Plan, to the satisfaction of Council; and Will I be able to access a hard waste collection? – Service Agreement with Council to inform service Buildings that opt-in to Council’s waste and recycling design and clarify roles and responsibilities. service will have access to a hard waste collection for • an extension of waste and recycling services to residents. Serviced apartments will not be eligible for this serviced apartments on a fee-for-service basis; and service and must make separate arrangements for hard waste collection. Benefits of the Policy Benefits of the Waste and Recycling Services Policy Building managers will coordinate the collection of hard include: waste within your building and book a Council collection service. • reduction in the number of Council bins obstructing city footpaths; • reduction in bin-storage floor-area requirements within sites; • enabling service provision to large mixed-use buildings; and • additional support for residents seeking to waste less and recycle more. WASTE AND RECYCLING SERVICES POLICY FACT SHEET: HIGH DENSITY & MIXED-USE BUILDINGS

Why charge serviced apartments a fee? Council will extend waste and recycling services to Serviced apartments are short-term tourist include serviced apartments on a cost recovery basis. accommodation and therefore a business premise. Council has no ongoing obligation to provide waste What are the service fees? management services to business premises. Council has not yet engaged a waste service contractor Operators of serviced apartments often control several to provide these additional ‘Enhanced’ services, therefore apartments within a single building. As the combined the fee is not yet known. All service fees would be based weekly waste and recycling volumes would typically upon a principle of reasonable cost recovery only. exceed Council waste generation allowances, serviced apartments are ineligible for Council’s Business Waste When will the ‘Enhanced’ Services commence? Management Service. ‘Enhanced’ service options and allowances will be introduced for residential high density mixed-use As it is not practical in mixed use buildings to separate buildings from 1 July 2015. serviced apartment waste from residential waste,

Waste and Recycling Services for Residential – High Density and Mixed-Use buildings

Co-mingled Waste Organics recycling Hard Waste (red lid) (lime green lid) (yellow lid) ‘Basic’ service 1. Residential premises 1. Residential premises 1. Residential premises 1. Residential premises – no fee for residential a. Up to 35L per a. Minimum 30L per a. Up to 20L per only premises bedroom per week bedroom per week bedroom per week 2. Pre-booked collection 2. Shared large capacity 2. Shared large capacity 2. Shared bins with 3. One collection per bins (typically 660L to bins sized to support capacity sized to month per site record 3,000L) recycling (typically support recycling (up a. No material - weekly collection 660L to 3,000L) to 660L) presented on - weekly collection - weekly collection footpath b. Material to be kept onsite, unless otherwise agreed in writing by Council Optional 1. Serviced apartments 1. Additional recycling 1. Serviced apartments 1. Additional booked ‘Enhanced’ services and rate exempt and capacity and rate exempt and collections available rebated premises rebated premises (fee-for-service) – fee-for-service for 2. Serviced apartments a. Up to 30L per a. Up to 20L per serviced apartments and rate exempt and bedroom per week rebated premises bedroom per week 2. Additional waste a. Minimum 20L per 2. Additional recycling capacity bedroom per week capacity 3. Scheduled additional 3. ‘At call’ booked 3. ‘At call’ booked weekly collections unscheduled unscheduled 4. ‘At call’ booked collections (full bins) collections (full bins) unscheduled 4. Scheduled additional 4. Scheduled additional collections (full bins) weekly collections weekly collections

Customer Centre 25 Pirie Street, Adelaide (08) 8203 7203 WASTE AND RECYCLING SERVICES POLICY FACT SHEET: BUSINESS PREMISES

On 22 July 2014, Council endorsed a Waste What if my business has more waste than suits the and Recycling Services Policy and Operating above service? Guideline. Businesses that generate more waste or recycling than the allowable capacity of any waste stream, have The Policy defines Council’s role as a waste the option to receive a transitional Council waste and management service provider, sets clear recycling service for a fee, while Council assists them to arrange private waste management services. eligibility criteria, and enables the introduction of ‘Enhanced’ services to support businesses to Will the ‘Basic’ service continue? waste less and recycle more. The existing ‘Basic’ one 140 litre (red lid) waste bin collection will be maintained as a free weekly service for What changes have been introduced for eligibility eligible businesses. criteria? In defined main streets and CBD areas, the existing one Council has no legal obligation to provide ongoing waste 240 litre co-mingled recycling bin collection service will management services to business. Nevertheless, Council increase to a free weekly service using up to 360 litre bins will continue to support micro and small businesses that to remove cardboard from footpaths. In other areas, this generate small volumes of waste and recycling. service will continue as a fortnightly collection. A business is eligible for a waste and recycling service if their waste generation in each waste stream does not What is an ‘Enhanced’ Service? exceed the capacity of the ‘Enhanced’ services (see also, Optional services in addition to the ‘Basic’ services will table overleaf): be available to eligible businesses – some for a fee and Eligibility Criteria (waste and recycling service allowances): some for free. From 1 July 2015, an eligible business can opt to: Defined Main Street and CBD areas: • upsize their 140L waste bin to a 240L bin on a fee-for- • up to 240 litres of waste per week service basis; • up to 360 litres of co-mingled recycling per week • upsize their 240L co-mingled recycling bin to a 360L including cardboard bin with no annual service fee; and/or • up to 240 litres of organics (garden and food waste) • receive a weekly organics collection, either in a 140L or per week 240L bin, in defined main streets and CBD areas only, Other areas: on a fee-for-service basis. • up to 240 litres of waste per week From 8 December 2015, additional ‘Enhanced’ services • up to 360 litres of co-mingled recycling per fortnight will be introduced: including cardboard Defined Main Street and CBD areas: • up to 240 litres of waste collected per week Business Waste Management Service (BWMS) • up to 360 litres of co-mingled recycling collected per A limit of one BWMS per eligible business up to a week, including cardboard maximum of two per site record (building) applies. An additional BWMS for rate exempt or rebated premises • up to 240 litres of organics collected per week applies for each site record. Other areas: Buildings with multiple tenants will be required to share or • up to 240 litres of waste collected per week allocate available capacity. • up to 360 litres of co-mingled recycling collected A business would become ineligible for Council’s service, per fortnight including cardboard if it takes up a commercial collection to manage volumes of waste that exceed Council service allowances. To remain eligible, businesses need to retain both a waste and a co-mingled recycling bin and correctly use Council’s services. WASTE AND RECYCLING SERVICES POLICY FACT SHEET: BUSINESS PREMISES

Is the kerbside cardboard collection continuing? Fee-for-Service No. From 8 December 2015, the kerbside cardboard Council will determine the fees for ‘Enhanced’ services collection service will change from being presented loose in May/June each year as a part of normal budget on footpaths, to being collected in 240L or 360L yellow lid processes. recycling bins with other dry recyclable items. The ‘Enhanced’ service charges will be levied quarterly as This service will remove the visual blight, potential hazards a separate fee-for-service on Council rates notices. and obstructions that the previous kerbside cardboard All service fees will be based upon a principle of collection caused on Council footpaths. reasonable cost recovery only.

Business Waste Management Service (BWMS) for Eligible Businesses

Co-mingled Waste Organics recycling Hard Waste (red lid) (lime green lid) (yellow lid) ‘Basic’ service 1. One service per Including cardboard. No service. No service. – no fee eligible business 1. One service per premises eligible business a. Up to one 140L bin premises – weekly collection a. Up to one 240L bin b. Maximum two – fortnightly BWMS per site collection record1 b. Maximum two 2. Maximum one rate BWMS per site exempt or rebated record BWMS per site 2. Maximum one rate record exempt or rebated BWMS per site record Optional 1. Optional top-up to a 1. Up to one 240L bin 1. One service per No service. 2 ‘Enhanced’ service 240L bin collected weekly in eligible business – weekly collection defined main street premise collected – some fee-for-service (annual fee-for-service and CBD areas. weekly in defined for the collection of a. No annual main street and CBD additional 100L only) co-payment for areas only 2. Replacement bin fee service. a. Up to one 240L 4 2. Optional top-up to bin 360L bin3 (bin supply fee and – collected weekly in annual fee-for-service) defined main street 2. Maximum one rate and CBD areas and exempt or rebated fortnightly in other BWMS per site areas record (no service fee) 3. Replacement bin fee 3. Replacement bin fee

1 A unique base or grandparent site record in Council’s property and rating system, which may accommodate a single or multiple rateable premises, that aligns to the following certificate of titles issued under the Act 1886: • • Community Title in the ownership of the Primary Community Corporation • owned by the Strata Corporation • Moiety Title • Company Title 2 Once-off bin change-out fee to exchange a 140L bin with a 240L bin and annual service payment. 3 Once-off bin change-out fee to exchange a 240L bin with a 360L bin, but no service fee. 4 Bin supply fee and annual service fee.