Merced-College-Omniupdate-Proposal

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Proposal for: Merced College Submitted by: Jeremy Rex, Sales Director [email protected] 800.362.2605, ext. 213 OmniUpdate, Inc. 1320 Flynn Road, Suite 100 Camarillo, CA 93012 OmniUpdate, Inc. • Page 1 Executive Summary OmniUpdate delivers Merced College an enterprise solution to manage your web presence and take advantage of the latest web and mobile technologies. Our web content management system (CMS), OU Campus™, helps you manage your site content and communications, enhance that information visually, and extend the site experience to maximize impact and appeal. OU Campus delivers a complete web CMS solution for long-term content development and accountability. OU Campus empowers your content contributors, while providing your developers a flexible environment to offer customized solutions for all campus departments. With more than 13 years of providing a CMS solution to the higher education community, OmniUpdate's experience and expertise ensure Merced College a beneficial and engaging relationship. Our efforts and commitment have brought a high level of satisfaction to our higher education customer base. Used to manage more than 700 college and university websites, OU Campus offers you: Ease of Use With a clean user interface, OU Campus simplifies and streamlines the content management process, empowering administrators and end users to work independently and productively without relying on IT support. A comprehensive array of features allows you to easily manage all your websites, all your users across the enterprise, and all your web applications. Remarkable Support Our commitment to the highest levels of customer service allows you to have peace of mind in our ability to quickly resolve issues. Customer support includes implementation, content migration, and professional services such as mobile website, course catalog, and faculty directory implementations. Plus, connect with OU Campus peers from other schools and share tips, best practices, code examples, and more with the OmniUpdate Community Network (OCN). Best-of-Breed Technology OU Campus is built on a powerful, state-of-the-art, extensible platform. You can seamlessly integrate OU Campus with other campus systems such as portals, student recruitment systems, and student information systems. OU Campus can be managed via the cloud or hosted on your own servers. Regardless of your deployment choice, everyone benefits from the same great features and functionalities OU Campus offers. Development Capabilities The possibilities for extending OU Campus are endless. Use your internal resources to take advantage of open standards and APIs. Your developers can build new features and applications that tie directly into OU Campus. Marketing and Communication Tools Engage your target audiences, optimize your online presence, unleash the full value of your content, and put your information at the fingertips of your constituents. We equip you with the tools and modules you need to create and measure your success. OmniUpdate, Inc. • Page 2 About OmniUpdate OmniUpdate is committed to providing our higher education customers with an easy-to-use, extensible web content management system (CMS), OU Campus™, and the latest web and mobile technologies. Our state-of-the-art software allows system administrators and developers to provide a superior website experience for their site visitors and content contributors. Our Rich History OmniUpdate was founded in 1982 and incorporated in California by software pioneers Tom Nalevanko and Yves Lempereur. With a series of best-selling software products like desktop applications MacFlow™ and WinFlow™, the company broke new ground in several key areas, including network file exchange protocols and human interface. In the early 90s, President and CEO Lance Merker joined the team, refocusing our company's strengths in the web applications marketplace. Since then, we have set the bar high with the development of OU Campus, our web-based, feature-rich CMS created specifically for higher education. For more than a decade, we have been a leading provider in web content management solutions for colleges and universities throughout the US and are expanding rapidly worldwide. What We Do Today Our company continues to offer the most innovative products in the industry. We are dedicated to exceeding the needs of our customers by providing them with the latest web CMS and digital marketing tools. We offer both Software-as-a-Service (SaaS) and Enterprise Server License (ESL) delivery models, arming our customers with a cost-effective, scalable, and efficient way to manage their web content in the deployment manner that best suits their institutional requirements. Today, OU Campus is used to manage more than 700 college and university websites and is praised for its interactive, configurable, engaging, and sustainable benefits. And, we continually enhance our product and support based on the direct feedback from our customers and changing technology trends. So no matter the size of your web team, user base, implementation needs, or budget, we are confident that we can construct the right solution for your institution too. How We Measure Our Success We believe that customer satisfaction is the foundation of our success. Over the last three years, more than 100 new institutions were added to the OmniUpdate family. We take pride in the fact that OU Campus is used by more colleges and universities than any other web CMS. Our extensive customer list provides solid proof of our marketplace dedication and business success. Our commitment to remarkable customer support is what makes us stand above the rest. We stay connected through the OmniUpdate Community Network an online portal for training resources, sharing code, best practice tips, and more and through our annual user training conference, where we host several days of workshop sessions and peer networking. OmniUpdate is a privately owned company with a Board of Directors and shareholders that value steady and stable growth. Growth is carefully managed to ensure continued stability. OmniUpdate, Inc. • Page 3 Exhibit A Term and Commitments – Merced College Merced College may enter and engage in a five (5) or three (3) year price-protected contract with OmniUpdate for the Enterprise Server License implementation of the web CMS OU Campus, with Merced College hosting the application and Merced College responsible for managing their own production servers. This is for an unlimited user license of OU Campus, including implementation, training and support for a first year total cost of $60,000.00 and ongoing annual license and support costs of $12,000.00. This includes Gold Support which allows ten named user from Merced College to contact the OmniUpdate support team by phone or email, with unlimited annual support tickets. This Agreement and all provisions within shall be valid from March 1, 2015 until February 28, 2016 (the “Term”). Invoices will be received by Licensee each year no less than 30 days in advance of March 1. Total Price for March 1, 2015 – February 28, 2016: $60,000.00 Total Price for March 1, 2016 – February 28, 2017: $12,000.00 Total Price for March 1, 2017 – February 23, 2018: $12,000.00 The signatories below are officers of their respective organizations and each has the approval and authority to make this intent on behalf of the organization. OnmiUpdate: Merced College: Signature Signature Printed Name Printed Name Title Title Date Date OmniUpdate, Inc. • Page 4 Implementation and Licensing Costs Enterprise Server License – Merced College Hosts OU Campus License Enterprise Server Perpetual License (onetime cost, unlimited users) $35,000 Implementation Up to 120 hours of project planning and web development services for OU $25,000 Campus deployment and Base Implementation, including: • Setup staging server and FTP/SFTP access to target web server • Development and testing of custom XML/XSL templates • Quality Assurance and Delivery Live Delivery Enables a rich set of Web 2.0 applications (e.g., forms, polls, surveys) Platform Includes installation of Server-Side Module and implementation of LDP Training Up to 20 hours of webinar-based training: Administrator, Train-the-Trainer, and Template Framework sessions; user guides and training materials provided Complimentary pass for two (2) people to OmniUpdate’s 2015 User Training Conference; includes workshops Enterprise Up to 10 contact personnel with support via web form, email, or phone $12,000 Includes future OU Campus upgrades Support Server-side module support for Live Delivery Platform (LDP) Unlimited support tickets Access to online help documents, knowledge base, and the OmniUpdate Community Network (OCN) Implementation and First-Year License Discount $12,000 Total Year 1 Cost – SaaS License, Implementation, and Support $60,000 Annual Renewal Cost (after Year 1) – Enterprise Support (includes upgrades) $12,000 OmniUpdate, Inc. • Page 5 OmniUpdate Service Level Agreement – Enterprise Server License for Merced College This Service Level Agreement (the Agreement) is entered into, by, and between OmniUpdate, Inc., a California Corporation (the Licensor), and Merced College (the Licensee) on the date of March 1, 2015. OmniUpdate, Inc. hereby agrees to license the use of the Software (as defined below), pursuant to the terms of this License. Licensee may only use the Software as described in this License. Should the License Term and Number of Users be less than perpetual and unlimited, respectively, the License is granted for the Term and
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